St Andrews Place

Pros

• The administration and management at the facility take their job seriously, providing excellent care for residents.
• One family member feels at ease knowing that their mother is well taken care of, alleviating their worries about her well-being.
• Daily visits allow for enjoyable time spent together between residents and their families.
• Some staff members were perceived as nice during brief interactions, indicating potential for positive experiences.

Cons

• The staff is perceived as gloomy and rude, making communication uncomfortable for family members.
• Overall communication regarding residents' care is lacking and in need of significant improvement.
• The facility appears old and dated, leaving a negative impression on visitors.
• Double occupancy rooms feel cramped for two people.
• Staff interactions seem brief and unpersonable, failing to establish a connection with families.

Review

The experience of navigating the landscape of elder care can be filled with both apprehension and hope, as revealed in the mixed reviews regarding various facilities. One particularly alarming perspective highlights significant concerns with staffing levels and the overall demeanor of personnel at a specific location. The reviewer notes an overwhelming sense of discomfort when attempting to engage with the staff members, who they perceive as lacking warmth and approachability. This feeling is compounded by a reported lack of communication about critical aspects of their mother’s care—an essential element for families seeking reassurance in such challenging times.

It is disheartening to read that the reviewer felt dismissed by those responsible for their loved one’s wellbeing. Descriptions of the staff being "gloomy" and at times "really rude" paint a troubling picture, where caregivers seem disinterested in engaging with family members on a personal level. This lack of human connection is especially concerning in a setting tasked with providing care not just medically but also emotionally for both residents and their families. The reviewer emphasizes a desperate need for improvement in communication, suggesting that building rapport should be prioritized alongside daily care routines.

In contrast, another review offers glowing remarks about the level of care provided to an elderly mother at a different facility. This positive account highlights not only the quality of health services but also expresses appreciation for strong administration and management teams that take their roles seriously. The individual reporting this experience visits every day and cherishes these moments spent together, demonstrating a sense of peace knowing that their loved one is well cared for. This type of commitment from staff plays a crucial role in easing family worries, establishing trust between caregivers and residents’ families.

However, it seems that physical environment problems persist across some facilities as well. For instance, St. Andrews Place comes under scrutiny due to its outdated appearance which might contribute to an overall feeling of neglect or inadequacy when compared to modern standards expected by current generations seeking elder care options. Descriptions characterize its rooms as cramped—especially concerning given that they are designed for double occupancy—which may not provide the comfort or privacy necessary for two individuals sharing space.

These mixed experiences illustrate the wide spectrum found within elder care facilities today—one end marked by compassionate service, effective management, and satisfactory living conditions; while on the other lies frustration over inadequate staffing levels and less than desirable environments coupled with unapproachable staff attitudes. Such discrepancies raise important questions about what can be done to improve both recruitment practices and training protocols aimed at enhancing interpersonal skills among caregivers.

Ultimately, the narrative echoes deeper societal issues surrounding elder care: how vital it is not just to provide basic medical attention but also ensure dignity through meaningful interactions between staff and residents’ families. A communal atmosphere fostering respect could potentially transform a clinical setting into one filled with empathy and understanding—a vital ingredient in nurturing holistic wellbeing in aging populations during what can often be their most vulnerable years.

Overall, these reviews underscore an urgent call for reform within certain elder care environments while also celebrating facilities doing commendable work in caring for seniors holistically—planting seeds of hope amidst concerns raised throughout these varied accounts.

Physicians

• Michael Carter MD (0.2 miles)
• Lawrence Family Medicine: Brooks Lawrence, M.D. & Janet Reed, PA-C (0.2 miles)
• Conway Pulmonology Clinic (0.2 miles)
• France-Tilley Family Medicine (0.6 miles)
• Ladd Ellis, DDS (0.6 miles)
• Conway Endoscopy Center (0.6 miles)
• Conway Regional Imaging Center (0.7 miles)

Places of Worship

• Woodland Heights Baptist Church (0.7 miles)
• New Life Church (0.9 miles)
• Grace United Methodist Church (1 miles)
• First Presbyterian Church (1.6 miles)

Pharmacies

• Cornerstone Pharmacy Conway (0.7 miles)
• Walgreens (0.9 miles)
• Kroger Pharmacy (1 miles)
• Park Place Pharmacy (1 miles)
• US Compounding (1.4 miles)
• Good Neighbor Pharmacy (1.4 miles)
• Fred's Pharmacy (1.4 miles)

Restaurants

• Jimmy John's (0.9 miles)
• McDonald's (0.9 miles)
• Moe's Southwest Grill (0.9 miles)
• Slim Chickens (1 miles)
• Zaxby's (1 miles)
• Wendy's (1 miles)
• Vincent’s BBQ & Catering (1.2 miles)

Cafes

• Starbucks (0.9 miles)
• Think Coffee (1.5 miles)
• Starbucks (2.1 miles)
• Hole In The Wall Cafe (2.8 miles)
• Starbucks (3.3 miles)
• Starbucks (4 miles)

Parks

• Estes Stadium (1.6 miles)
• Laurel Park (1.7 miles)
• Ellen Smith Elementary Playground (2.7 miles)
• Fifth Avenue Park (3.7 miles)

Hospitals

• Conway Outpatient Surgery Center (3.1 miles)