Conway Healthcare And Rehabilitation Center in Conway, AR
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2603 Dave Ward Drive, Conway, AR 72034
For more information about senior living options: (844) 490-3973
The facility is amazing, and the staff keeps families up to date with pictures and FaceTime. The staff are caring, courteous, and genuinely focused on residents' well-being. The nurses provide pictures and FaceTime so families can stay connected with their loved ones. Nurse Emily was pleasant and helpful, providing information when needed. The facility is clean, warm, and hospitable, with staff that truly care about residents. Conway Healthcare & Rehab is considered one of the better facilities of its kind and is highly recommended.
The facility restricted visits to a window and only allowed contact after family pressure to move their relative. Family outreach to the director of nursing and administrator was blocked until outside threats were made. The reviewer alleges the facility ignored pandemic guidelines and impeded window visits. There were multiple safety issues and injuries with staff unable to explain how they occurred. The building smelled strongly of urine and cleanliness was not maintained. A grandmother fell after being left unattended, and communication was poor with dirty clothing and rooms. Some CNAs were lazy and failed to perform duties, and infections circulated among residents with insufficient hygiene. The doctor was slow to attend to patients, and there were frequent pneumonia cases.Conway Healthcare and Rehabilitation Center in Conway, AR is best suited for families that place a premium on hands-on communication and ongoing family updates. This community works best when families want to be kept in the loop through regular touchpoints, photos, and live video, and when they value residents having access to open social spaces, outdoor areas, and a shuttle service for local outings. It is a fit for residents who benefit from visible caregiver engagement and a setting where staff seem genuinely invested in day-to-day interaction and personal connections with loved ones.
Those who may want to consider alternatives are situations requiring very tight clinical oversight, highly reliable safety protocols, or a spotless, modern environment. Families with residents who have frequent, complex medical needs, a history of falls, or memory-care challenges that demand relentless monitoring should look elsewhere for stronger CNA consistency and more structured programming. People who are sensitive to odors, cleanliness lapses, or inconsistent housekeeping may find this community falls short of expectations. Families hoping for a uniformly polished facility with 24/7 medical leadership and near-perfect infection-control practices should explore options with more uniform staffing and recent renovations.
The strongest positives here - notably, proactive family communication and a warm, person-centered approach - often offset a portion of the downsides for families who stay engaged. Several accounts praise nurses and aides who communicate well, the ability to share updates via FaceTime or porch visits, and a general sense that staff care about residents. The facility also earns points for its open, community-oriented design: large common spaces, outdoor areas, and activity-friendly lounges that encourage social interaction. When a family wants to feel included in daily progress and to observe consistent kindness from caregivers, these elements can meaningfully improve the resident experience.
However, substantial concerns temper these strengths. The most troubling reports describe safety lapses, injuries, and a perception of neglect, with explanations offered that did not satisfy families. Cleanliness and odor issues recur in multiple reviews, and some family members question the consistency and responsiveness of CNAs versus licensed nurses or therapists. There are also criticisms about limited daily programming and questions about medical responsiveness, with some residents experiencing delayed treatment or insufficient monitoring. Taken together, these factors demonstrate that the care environment can fluctuate significantly from shift to shift, and that family advocacy will often be part of ensuring the resident's needs are met.
For decision-making, prospective families should use a rigorous evaluation lens. Schedule direct conversations with the director of nursing and a few front-line supervisors to gauge responsiveness and staffing patterns. Request current incident and fall logs, audit the cleanliness of rooms and shared spaces during peak hours, and observe how activities are structured for memory care or higher-need residents. Ask for a trial period or respite stay to assess whether the daily care routine aligns with the resident's needs, and verify the on-site therapy schedule, doctor visit frequency, and how information flows back to families. Clarify visitation policies and how updates are delivered when visits are limited by circumstances; the most consistent praise centers on transparent communication, not merely quality of care in isolation.
In the end, Conway Healthcare and Rehabilitation Center offers genuine strengths in staff warmth, family liaison, and accessible social spaces that can greatly improve quality of life for residents whose needs are moderate and who benefit from an engaged, communicative team. The facility is a viable option for families willing to stay actively involved and to monitor care closely, balancing daily successes against imperfect moments. For those prioritizing pristine cleanliness, predictable, high-intensity medical oversight, or a newer physical plant, exploring alternatives with stronger daily oversight and more consistent CNA coverage is a prudent course.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Conway Healthcare and Rehabilitation Center in Conway, AR, offers a vibrant and nurturing environment for seniors seeking assisted living services. This welcoming community is equipped with a wide array of amenities designed to enhance the quality of life for residents. Enjoy pampering at the on-site beauty salon or stay connected with family and friends via Wi-Fi/high-speed internet available throughout the facility. The center features cozy dining options including restaurant-style dining that accommodates special dietary restrictions, ensuring that each meal is both nutritious and enjoyable.
Residents can engage in various activities tailored to their interests, such as fitness programs, planned day trips, and resident-run activities that foster a sense of community. The center also includes recreational spaces like a gaming room, fitness room, small library, and beautiful outdoor spaces where residents can relax or socialize. A community-operated transportation service simplifies outings to nearby attractions, including six cafes, four parks, 11 pharmacies, and numerous restaurants.
The care services at Conway Healthcare emphasize personalized support with 24-hour supervision and assistance with daily living activities such as bathing, dressing, and medication management. Each resident benefits from tailored wellness programs focused on mental health alongside specialized meal preparation meeting individual dietary needs.
In addition to comprehensive healthcare arrangements facilitated by licensed professionals, residents have access to essential conveniences such as housekeeping services and move-in coordination assistance. With a focus on promoting independence while ensuring safety and well-being, Conway Healthcare & Rehabilitation Center creates a fulfilling lifestyle for its residents in a friendly atmosphere dedicated to enhancing their overall quality of life.
Conway Healthcare And Rehabilitation Center is located at 2603 Dave Ward Drive, Conway, AR 72034 in Perry County, Arkansas
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