Mission Palms Post Acute

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  • Interior

    A modern dining room with wooden floors and several round tables set for service.
  • Decor

    An empty dining area with round tables and wooden flooring.
  • Building

    A large building with an arched entrance and parking lot in front, captured on a sunny day.
  • Architecture

    An entrance with a ramp and doorway, featuring modern architectural design.
  • Bedroom

    A well-lit hospital room with a bed, chairs, and a table near the window.
  • Trees

    A view of a building entrance with a parking lot and landscaped surroundings on a clear day.
  • Landscaping

    A bright sunny day in a parking lot with buildings and vehicles.
  • Kitchen

    A modern kitchen with dark cabinets and stainless steel appliances.
  • Entrance

    A spacious and well-lit lobby with a reception desk and comfortable seating.
  • Seating Area

    An outdoor patio area with seating under a large shade structure on a sunny day.
  • Outdoor

    A peaceful outdoor patio area featuring a pair of fountains and wooden chairs beside a building.
  • Exercise Equipment

    Recumbent stepper machine in a rehabilitation setting.
  • Salon

    A well-organized hair salon with modern decor and a comfortable styling chair.
  • Aerial View

    Aerial view of a large building surrounded by a parking lot and trees in an urban area.

Mission Palms Post Acute

6461 East Baywood Avenue, Mesa, AZ 85206

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
83
4 stars
1
3 stars
2
2 stars
3
1 stars
11

Skilled Nursing Facility

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    Overall Review of Mission Palms Post Acute

    Pros

    • pro The rehab team cares for patients and meets their clinical needs.
    • pro Mission Palms is a great facility staffed by some of the kindest people.
    • pro Families are treated amazingly and the staff is wonderful.
    • pro The staff at Mission Palms Post Acute are friendly and helpful, and they ensure patients feel comfortable and cared for.
    • pro The physical therapy team is amazing - supportive, encouraging, and dedicated to helping patients recover.
    • pro Mission Palms is absolutely loved by residents and their families.
    • pro The staff works with passion and teamwork is amazing.
    • pro Caring people work at Mission Palms.
    • pro The nursing care is excellent and the facility is consistently clean and well maintained.
    • pro The CNAs and RNs are superb, and the overall care is great.
    • pro The therapists and CNAs are incredible and adapt therapy to meet each patient's needs.
    • pro The nurses are professional, capable, and caring.
    • pro The staff is friendly and makes residents feel loved and valued.
    • pro The PTs are fantastic, the OTs are professional and fun, and CNAs work hard to help.
    • pro The facility has a welcoming, positive environment with friendly staff and engaging activities.

    Cons

    • pro The facility is frequently understaffed, leading to call buttons going unanswered and slow responses to residents' needs.
    • pro The food quality is described as atrocious, with wet bread and meals that were unidentifiable.
    • pro A male nurse allegedly instructed immediate weight-bearing despite the surgeon's orders, creating safety concerns.
    • pro A physician was accused of mishandling pain medication in the first 24 hours and was described as incompetent.
    • pro The discharge process was criticized as flawed and unsafe, with family concerns ignored and little timely follow-up.
    • pro Overpowering cleaning chemicals are reported to make patients (and visiting family) ill.

    Review

    Mission Palms Post Acute and its Acute counterpart come through in the eyes of patients and families as a place where compassionate care and professional competence meet. Across the board, reviewers emphasize a rehab team that truly cares about meeting individual clinical needs. The facility itself earns frequent praise for being clean, updated, and welcoming, with many people noting they would readily recommend Mission Palms to others. The sense that the staff want to see patients improve and feel comfortable is a repeated thread, shaping a positive impression from the moment of admission through the days of recovery.

    A standout theme in these reviews is the warmth and teamwork of the staff. Visitors describe a culture in which people are friendly, patient, and helpful, and where the goal is to keep patients at ease while they work toward recovery. The physical therapy team, in particular, is repeatedly lauded as supportive, encouraging, and dedicated to helping patients regain strength. CNAs and RNs receive high praise as well, with many noting that the nursing and caregiving staff are caring and attentive, even when the workload and staffing challenges can lead to occasional delays. The sentiment is that the staff loves what they do, and that passion translates into a more hopeful and comfortable environment for residents.

    Therapy is a recurring highlight, with many residents and families singling out the therapists as incredibly capable. The therapists are described as meeting each patient where they are and adapting plans to fit individual needs. The PTs are called fantastic, the OTs professional and fun, and the overall therapy experience is framed as the primary reason people succeed in getting back to their daily lives. There are concrete stories of progress, including patients who regained walking ability after a few weeks of intensive therapy, underscoring the effectiveness of the rehabilitation process. The dedicated therapy teams are also thanked by residents and families who recognize the long hours and consistent effort it takes to keep people moving forward.

    Families and residents themselves contribute vivid affirmations of the positive culture at Mission Palms. One reviewer describes the staff as extraordinarily caring toward their loved one for an extended stay, noting that the care felt personal and respectful. The activities room is highlighted as an area that has improved and remains aimed at keeping residents engaged, while staff members - whether caregiving aides, therapists, or hospitality staff - are praised for making residents feel valued and informed about their health. Several residents express gratitude about being treated "like family," a recurring sentiment that helps explain why many families feel comfortable choosing Mission Palms for ongoing rehab and recovery.

    While the overwhelming tone is positive, several reviews candidly acknowledge areas for improvement. Understaffing is mentioned as a challenge that can lead to slower responses to call buttons and longer waits for medications. A detailed account describes a misalignment between a lead nurse and a surgeon's orders early in a patient's stay, including an instruction to bear weight on a healing leg contrary to the surgeon's orders. Another reviewer recounts a situation where pain medication was initially mishandled, resulting in unnecessary suffering for the first day. Complaints about food quality surface in one long account, noting that meals could be unreliable or unappetizing at times. These critiques are not silenced by the many positive notes; they provide a more balanced view of operational pressures that can affect patient experience.

    Discharge - an especially sensitive juncture - emerges as a focal point for concern in a few reviews. One reviewer describes an abrupt and dismissive tone during a discharge discussion, followed by a lack of return calls to follow up on questions and family concerns. The core issue centers on ensuring that a loved one has adequate support and independence before leaving, with family members worried that discharging someone who is not fully self-sufficient could jeopardize post-discharge safety. Even as these concerns are voiced, there is an acknowledgement that communication gaps sometimes accompany the discharge process, and that timely, respectful dialogue with families is essential to prevent anxiety and confusion.

    Taken together, the reviews paint a complex portrait of Mission Palms: a facility where exceptional therapy and deeply committed staff drive meaningful progress and warm family experiences, paired with real-world challenges around staffing, communication, and occasional care gaps. The testimonials repeatedly commend specific people by name - Shelly, Anna, Billy among the PTs and OTs; CNAs like Leanna and Alondra; and hospitality aides such as Braylon - illustrating how individual caregivers contribute to a positive overall impression. For many families, Mission Palms stands out as a place that embodies compassionate, capable rehabilitation, where patients feel supported, respected, and empowered to reclaim their independence, even as everyone works to smooth out the administrative and logistical bumps that can arise in a busy post-acute setting.

    Features

    Housing

    • 160 resident community capacity 160 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (18 miles away) Phoenix Sky Harbor International (18 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Mission Palms Post Acute in Mesa, AZ is a premier assisted living community that offers a wide range of amenities and care services to its residents. Located in the beautiful city of Mesa, this community provides a comfortable and relaxing environment for seniors to enjoy their golden years.

    The amenities at Mission Palms Post Acute are designed to enhance the quality of life for its residents. A beauty salon is available on-site, providing convenient access to grooming and styling services. Residents can also enjoy their favorite shows with cable or satellite TV in their own private rooms. Community operated transportation is provided for easy access to local attractions and appointments, while a computer center ensures residents can stay connected with loved ones online.

    The community features a dining room where residents can enjoy restaurant-style meals prepared by professional chefs. Special dietary restrictions can be accommodated, ensuring that everyone's needs are met. Additionally, housekeeping services are provided to maintain cleanliness and tidiness throughout the premises.

    For recreational activities, Mission Palms Post Acute offers a variety of options. Residents can engage in physical exercise at the fitness room or participate in games at the gaming room. A small library is available for those who enjoy reading, while outdoor spaces and gardens provide opportunities for relaxation and enjoying nature.

    Care services at Mission Palms Post Acute are comprehensive and personalized to meet each resident's individual needs. With 24-hour supervision and a call system in place, residents can feel safe knowing that assistance is always available if needed. The staff provides assistance with activities of daily living such as bathing, dressing, and transfers.

    The community also offers medication management and coordinates with health care providers to ensure that residents receive proper medical care. Special dietary restrictions are accommodated for those with specific nutritional needs, such as diabetes diets.

    Transportation arrangement services are provided both for non-medical purposes like shopping trips or social outings as well as medical appointments. This makes it convenient for residents to attend doctors' appointments or visit nearby pharmacies.

    In terms of social activities, Mission Palms Post Acute offers concierge services to assist residents in planning their day-to-day activities. Fitness programs are available for those who wish to stay active and maintain their physical well-being. Planned day trips provide opportunities for exploration and entertainment, while resident-run activities allow individuals to participate in hobbies and interests they enjoy.

    Located near several cafes, parks, restaurants, pharmacies, physicians, places of worship, and theaters, Mission Palms Post Acute provides easy access to various amenities outside the community. Transportation arrangements are available for those who wish to visit these nearby locations.

    Overall, Mission Palms Post Acute is a vibrant assisted living community that offers a comfortable and fulfilling lifestyle for its residents. With a range of amenities and care services provided, residents can live worry-free while enjoying everything this community has to offer.

    Nearby Places of Interest

    This area of Mesa, Arizona offers a convenient and diverse range of amenities for seniors considering living in the area. With multiple physicians, pharmacies, and cafes within close proximity, access to medical care and everyday necessities is readily available. The variety of restaurants nearby provide options for dining out or grabbing a quick bite to eat. Additionally, the presence of theaters and parks offer opportunities for entertainment and outdoor recreation. The transportation options, including Falcon Field Airport, offer convenience for travel needs. Places of worship are also easily accessible for those seeking spiritual fulfillment. Overall, this area provides a comfortable and practical environment for seniors looking to reside in Mesa.

    Physicians

    • Banner Imaging East Mesa (0.1 miles)
    • Valley Endocrine Associates (0.2 miles)
    • Cvam (0.5 miles)
    • Oasis Obstetrics and Gynecology (1.9 miles)
    • Skyline Medicine (2 miles)
    • Allen Family Medicine (2.3 miles)
    • Reddy GI Associates (2.4 miles)

    Cafes

    • The Human Bean (0.6 miles)
    • Over Easy (1.1 miles)
    • Starbucks (2.7 miles)
    • Dutch Bros Coffee (2.8 miles)
    • Starbucks (3.2 miles)
    • Panera Bread (4.3 miles)
    • McDonald’s (5.5 miles)

    Pharmacies

    • Walgreens (0.7 miles)
    • Walgreens (1.4 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (2.2 miles)
    • Bashas' Pharmacy (2.5 miles)
    • Walgreens (2.8 miles)
    • Walgreens (2.9 miles)

    Restaurants

    • What the Hell Bar & Grill (1.1 miles)
    • Applebee's (1.1 miles)
    • Olive Garden (1.2 miles)
    • Red Lobster (1.2 miles)
    • The Cheesecake Factory (1.3 miles)
    • McDonald's (1.4 miles)
    • Freddy's Frozen Custard (1.4 miles)

    Theaters

    • Superstition Springs 25 (1.8 miles)
    • AMC Superstition East 12 (5.7 miles)

    Parks

    • Greenfield Park (2.9 miles)
    • Riparian Preserve at Water Ranch (4 miles)
    • Skyline Park (4.6 miles)
    • Finley Farms Park (5.4 miles)
    • Ashley Heights Park (6.3 miles)

    Transportation

    • Falcon Field Airport (MSC) (3.8 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (4.4 miles)
    • Church of Jesus Christ of Latter Day Saints (5.3 miles)

    Frequently Asked Questions

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