Mi Casa Nursing Center

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  • Interior

    A cozy living room with comfortable seating and natural lighting.

  • Decor

    A cozy waiting room with comfortable seating and decorative artwork on the walls.

  • Building

    Flags flying in front of a building with a lawn and palm trees under a cloudy sky.

  • Architecture

    An outdoor patio area featuring tables, chairs, and a vending machine under a clear blue sky.

  • Trees

    A house with desert landscaping, featuring trees and bushes under a clear blue sky.

  • Palm Trees

    A view of a building with flags and palm trees, alongside a parking lot under a clear sky.

Mi Casa Nursing Center

330 South Pinnule Circle, Tempe, AZ 85206

For more information about senior living options: (844) 490-3973

2.6 from 14 reviews
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Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro The facility provided a variety of activities for residents, helping to keep them engaged and entertained.
  • pro One review highlighted a nurse's compassion and kindness during a difficult time, offering comfort and reassurance to a grieving family member.
  • pro Some residents enjoyed the dining experience, finding the dining room open and pleasant, with food that was described as palatable.
  • pro A resident praised the facility for accommodating their needs by moving them closer to the nursing station for better care.
  • pro Overall, one reviewer found the facility to be excellent in terms of care received during their stay.

Cons

  • pro The facility was described as a "hell house" due to neglect and lack of care for patients.
  • pro Patients were often unattended for hours, leading to safety concerns.
  • pro Residents frequently experienced poor hygiene, with some only being bathed once in three weeks.
  • pro The quality of food was criticized as horrible and unappetizing.
  • pro Staff responsiveness to patient needs was lacking, with delayed or inadequate assistance reported.
  • pro There were allegations of missing personal items belonging to residents, indicating poor accountability.
  • pro Negative interactions with staff included verbal abuse and unprofessional behavior during critical times.
  • pro Communication from staff about serious matters (e.g., patient death) was perceived as insensitive and disrespectful.
  • pro General feelings of sadness and depression were noted due to the poor treatment and conditions in the facility.
  • pro Many families expressed strong dissatisfaction with the overall level of care provided at Mi Casa, emphasizing that they would not recommend it to others.

Review

The reviews of Mi Casa, a rehabilitation facility, paint a troubling picture of neglect and inadequate care experienced by multiple residents and their families. Many reviewers express deep dissatisfaction with the level of care provided, with some labeling it a "hell house." One concerned family member detailed her mother's experience, indicating that during her three-week stay, staff walked off duty at night leaving patients unattended for hours, resulting in some attempting to escape the facility. The original intent was for her mother to regain strength through physical therapy to prepare for chemotherapy due to stage 4 gastric cancer; however, she became bedridden owing to the lack of activity and insufficient care. Despite frequent requests for basic hygiene assistance, such as bathing, the resident went unbathed for extended periods. This distressing account reflects not only the physical neglect but also an emotional toll on both patients and their families.

In addition to personal accounts of neglect in care practices, others voiced concerns about poor food quality and inadequate staff responsiveness. One reviewer described their wife's brief stay at Mi Casa as equally disheartening; she experienced long waits for nurse responses and was provided meals likened to dog food. Insufficient communication from staff during late hours exacerbated the situation further, prompting a strong downward recommendation regarding selecting Mi Casa over other facilities in Mesa. Such sentiments were echoed across multiple reviews where families expressed frustration over perceived apathy from caregivers—a stark contrast to what one might expect given the serious health needs of residents.

The overall sentiment amongst reviewers highlights a severe lack of proper training among staff members along with a shortage of adequately qualified personnel in many areas within Mi Casa. Comments reflected frustration over the apparent disregard for patient dignity—the absence of timely interventions indicated by call lights left unanswered or inadequately addressed compounded feelings of helplessness among patients who were already vulnerable due to their medical conditions. Residents reported being treated disrespectfully when asking for help or clarifications regarding pain management during critical times—where prompt responses could significantly impact patient wellbeing.

One particularly heartbreaking review illustrated how poor communication during critical moments undermined trust between family members and staff following the death of a resident’s mother at the facility. The brusque announcement from staff regarding her passing demonstrated insensitivity towards grieving relatives while subsequent interactions drew concern about lack of compassion when requesting them to remove personal belongings soon after death occurred—adding layers to an already painful grief experience due to perceived callousness from those tasked with providing sensitive end-of-life care.

Conversely, there have been few positive experiences shared amid predominantly negative feedback; one reviewer reported satisfactory experiences while noting that their brother-in-law had received good care during his stay—highlighting differences that may exist among departments within Mi Casa itself or across various wards. Compliments included accessible activities like bingo that helped maintain engagement among residents along with adequate food service—a slight reprieve against broader grievances expressed throughout other reviews highlighting systemic issues seemingly pervasive at this facility.

Ultimately, these varied accounts collectively underline significant operational challenges within Mi Casa related predominantly to caregiving quality and professionalism amongst its personnel which could lead prospective clients or their families seeking rehabilitation services elsewhere—especially vulnerable populations requiring attentive healthcare resources deserving dignity in treatment methods they receive during stays at such facilities. As frustrations accumulate without adequate change stemming from direct feedback conversations held between concerned family members and administration representatives alike raise doubts if improvements will genuinely be instated based on previous testimonies detailing failures witnessed repeatedly by numerous families entrusting this particular environment with their loved ones' well-being.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (18 miles away) Phoenix Sky Harbor International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mi Casa Nursing Center in Tempe, AZ is a vibrant and inviting assisted living community that offers comfort, convenience, and personalized care to its residents. With its extensive list of amenities, this facility ensures that seniors have access to everything they need for a fulfilling and enjoyable lifestyle.

Residents can take advantage of the beauty salon to pamper themselves or relax in front of the cable or satellite TV in their fully furnished accommodations. The community-operated transportation makes it easy for residents to explore the surrounding area or attend appointments. For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet available.

Mealtimes are a highlight at Mi Casa Nursing Center, with restaurant-style dining offering delicious and nutritious meals prepared by the skilled kitchen staff. Dietary restrictions are carefully accommodated to ensure each resident's specific needs are met.

There is no shortage of activities to participate in as residents can choose from fitness programs, resident-run activities, scheduled daily activities, and planned day trips. The wellness center provides opportunities for exercise and maintaining an active lifestyle.

To cater to the religious needs of residents, there is a place of worship nearby. In addition to this, there are several cafes, parks, pharmacies, physicians' offices, restaurants, and even theaters in close proximity to the community.

The care services provided at Mi Casa Nursing Center ensure that seniors receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure residents take their medications on time.

At Mi Casa Nursing Center in Tempe, AZ, seniors can truly feel at home while receiving exceptional care and enjoying an array of amenities and services designed to enhance their quality of life.

Nearby Places of Interest

Physicians

  • Valley Endocrine Associates (0.2 miles)
  • Cvam (0.2 miles)
  • Banner Imaging East Mesa (0.3 miles)
  • Oasis Obstetrics and Gynecology (1.8 miles)
  • Skyline Medicine (1.9 miles)
  • Parikh, Simul Banner Md Anderson Cancer Center (2.4 miles)
  • Reddy GI Associates (2.4 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.1 miles)
  • Bashas' Pharmacy (2.2 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.6 miles)

Cafes

  • The Human Bean (0.8 miles)
  • Over Easy (1.2 miles)
  • Starbucks (2.5 miles)
  • Dutch Bros Coffee (2.6 miles)
  • Starbucks (3 miles)
  • Panera Bread (4 miles)
  • McDonald’s (5.8 miles)

Restaurants

  • Applebee's (1.2 miles)
  • Olive Garden (1.2 miles)
  • Red Lobster (1.2 miles)
  • What the Hell Bar & Grill (1.4 miles)
  • The Cheesecake Factory (1.4 miles)
  • McDonald's (1.6 miles)
  • Freddy's Frozen Custard (1.6 miles)

Theaters

  • Superstition Springs 25 (2 miles)
  • AMC Superstition East 12 (6.1 miles)

Parks

  • Greenfield Park (2.6 miles)
  • Riparian Preserve at Water Ranch (3.9 miles)
  • Skyline Park (4.9 miles)
  • Finley Farms Park (5.4 miles)

Transportation

  • Falcon Field Airport (MSC) (3.6 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (4.7 miles)
  • Church of Jesus Christ of Latter Day Saints (5.1 miles)

Frequently Asked Questions

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