Phenix City Health Care

Pros

• The staff at PCHC provided excellent care and created a comforting environment for residents, as highlighted by multiple reviewers.
• Residents enjoyed engaging activities, such as Bingo and church services, which fostered friendships among them and the staff.
• Phenix City Health Care is noted for its cleanliness and the cooperative nature of its staff in assisting families with their loved ones’ needs.
• The quality of food at Phenix City Health Care was praised by residents, contributing to their overall satisfaction with the facility.
• One reviewer expressed gratitude for the consistent understanding and attentiveness of the staff over many years regarding their grandmother's needs.
• Family events like Family Day were well-received, providing enjoyable experiences for residents and their families alike.
• A long-term resident’s family appreciated the warm relationships built between their loved one and the caring staff throughout her stay.

Cons

• The father experienced severe neglect, including being left in distress and unresponsive due to a lack of timely care.
• The facility was criticized for having dirty rooms with roaches and providing inedible food that harmed the father's health.
• A family member reported that their mother suffered irreparable brain damage due to negligence in monitoring her blood sugar levels.
• There were complaints about the slow response time of the nursing staff when assistance was requested.
• Another reviewer mentioned that the director was unreachable during a critical situation, reflecting poor management availability and support.

Review

In the realm of skilled nursing facilities, experiences can vary dramatically based on individual circumstances and staff interactions. Some families have found solace and satisfaction in the care provided at places like PCHC and Phenix City Health Care, while others recount distressing incidents that cast a shadow over their loved ones' stays. This discourse details multiple accounts from families navigating the complexities of elder care.

For many families, PCHC has proven to be a reassuring haven for their loved ones. One reviewer expressed deep gratitude for the exceptional care received by their mother prior to her passing in August 2020. They praised the dedicated Certified Nursing Assistants (CNAs) and caretakers, as well as Dr. Z, who was noted for his regular visits and prompt responses to inquiries. The reviewer highlighted a stark contrast between PCHC's compassionate environment and a previous memory care facility in Columbus. The amenities such as clean rooms, engaging activities like Bingo and church services, and social opportunities among residents contributed greatly to their peace of mind while living miles away in Texas.

Similarly, another review validated the positive experience at Phenix City Health Care, where a husband currently resides. The cleanliness of the facility was emphasized alongside the quality of care he receives from friendly staff members who are attentive to his needs. The food served was described as “very good,” which plays an essential role in residents' overall satisfaction with their stay. However, one concern surfaced regarding communication about additional fees that patients may incur—an issue that underscores the necessity for transparency in healthcare settings.

Despite these positive testimonials, not all experiences have been commendable. A harsh contrast emerged from a father’s stay at another unnamed facility where neglect seemed prevalent. Within days of admission, he suffered serious decline due to inadequate monitoring of his health condition—specifically regarding blood sugar management—which ultimately placed him in critical condition requiring emergency medical intervention. This reviewer articulated frustration with both the unresponsiveness of nursing staff during times of need and overall unsanitary conditions reported within the facility including roaches and poor food quality.

Conversely, some individuals relayed heartwarming tales about long-term stays that fostered relationships built on trust and kindness between residents and staff members. A granddaughter shared fond memories of her grandmother's six-year residence at a nurturing establishment before she passed away at age 96—a place where she felt cherished amidst loving caregivers who treated her family like their own for more than 15 years.

The joy associated with participatory events is also present through various accounts describing community-building activities within these facilities; bingo nights, Bible studies, gospel music entertainment sessions—a Family Day celebration laden with free food and entertainment brings families together while fostering camaraderie among residents too.

The demand for these reliable facilities seems strong—as reflected by one visitor’s unsuccessful attempt to place a client due to full occupancy—indicating favorable word-of-mouth concerning comfort levels and quality care offered therein. Families searching for appropriate skilled nursing solutions face decisions loaded with emotional significance; thus understanding varied personal accounts can provide invaluable insight into potential choices aligned with their loved ones’ needs during vulnerable stages of life.

As narratives from various families highlight both commendable as well as concerning experiences across different nursing homes, it invites prospective clients or residents—and indeed any stakeholder—to recognize vigilance requires continuous inquiry into available options tailored specifically toward ensuring dignified treatment during life's advanced stages.

Physicians

• Phenix City Children's Healthcare (0.5 miles)
• Phenix City Children's (0.5 miles)
• Preferred Medical Group (0.5 miles)
• JPL Family Medicine (0.8 miles)
• Phenix City Pain Management (0.8 miles)
• Dr Carden Family Physician (0.8 miles)
• Alabama Obstetrics (1.4 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• Burger King (0.9 miles)
• El Vaquero Mexican Restaurant (1 miles)
• McDonald's (1 miles)
• Sharks Fish & Chicken (1.1 miles)
• Sonic Drive-In (1.1 miles)
• Del Taco (1.8 miles)

Hospitals

• Regional Rehabilitation Hospital (0.7 miles)
• Midtown Medical Center-West (3.1 miles)
• Columbus Regional Breast Care Center (3.1 miles)
• Columbus Regional Healthcare (3.1 miles)
• Amerigroup (3.1 miles)
• TMC Conference Center (3.2 miles)
• Aspirion Health Resources (3.2 miles)

Parks

• Lakewood Park (0.8 miles)
• Golden Park (3.9 miles)

Pharmacies

• Medical Park Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Pediatrics Pharmacy (3.2 miles)
• Center Pharmacy (3.2 miles)
• Columbus Regional Pharmacy (3.2 miles)
• The Medical Center Outpatient Pharmacy (3.2 miles)

Places of Worship

• St Patrick Church (2.5 miles)
• St Luke Ministry Center (3.3 miles)

Cafes

• Iron Bank Coffee Co. (3.1 miles)