Phenix City Health Care

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  • Interior

    A group of people gather indoors for a family photo, with an elderly woman seated in a wheelchair at the center.

  • Decor

    A cozy living room setting featuring a sofa with decorative cushions, two patterned armchairs, and a central coffee table. Two lamps provide lighting on either side of the sofa, with a landscape painting on the wall.

  • Living Room

    A cozy living room with a fireplace, sofa, and armchairs.

  • Dining

    An empty dining room with neatly arranged tables and chairs against a maroon wall.

  • Hallway

    A brightly lit hospital corridor with multiple doors on either side.

  • Plant

    Cozy living room with patterned armchairs, a plush sofa, and elegant decor.

  • Wheelchair

    Residents of a care facility engaging in daily activities.

  • Nursing Home

    A group of people in a nursing home, with some residents in wheelchairs and caregivers attending to them.

  • Caregiver

    A caregiver standing behind an elderly woman seated indoors.

Phenix City Health Care

3900 Lakewood Drive, Phenix City, AL 36867

For more information about senior living options: (844) 490-3973

3.6 from 8 reviews
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Skilled Nursing Facility

Overall Review of Phenix City Health Care

Pros

  • pro The staff at PCHC provided excellent care and created a comforting environment for residents, as highlighted by multiple reviewers.
  • pro Residents enjoyed engaging activities, such as Bingo and church services, which fostered friendships among them and the staff.
  • pro Phenix City Health Care is noted for its cleanliness and the cooperative nature of its staff in assisting families with their loved ones’ needs.
  • pro The quality of food at Phenix City Health Care was praised by residents, contributing to their overall satisfaction with the facility.
  • pro One reviewer expressed gratitude for the consistent understanding and attentiveness of the staff over many years regarding their grandmother's needs.
  • pro Family events like Family Day were well-received, providing enjoyable experiences for residents and their families alike.
  • pro A long-term resident’s family appreciated the warm relationships built between their loved one and the caring staff throughout her stay.

Cons

  • pro The father experienced severe neglect, including being left in distress and unresponsive due to a lack of timely care.
  • pro The facility was criticized for having dirty rooms with roaches and providing inedible food that harmed the father's health.
  • pro A family member reported that their mother suffered irreparable brain damage due to negligence in monitoring her blood sugar levels.
  • pro There were complaints about the slow response time of the nursing staff when assistance was requested.
  • pro Another reviewer mentioned that the director was unreachable during a critical situation, reflecting poor management availability and support.

Review

In the realm of skilled nursing facilities, experiences can vary dramatically based on individual circumstances and staff interactions. Some families have found solace and satisfaction in the care provided at places like PCHC and Phenix City Health Care, while others recount distressing incidents that cast a shadow over their loved ones' stays. This discourse details multiple accounts from families navigating the complexities of elder care.

For many families, PCHC has proven to be a reassuring haven for their loved ones. One reviewer expressed deep gratitude for the exceptional care received by their mother prior to her passing in August 2020. They praised the dedicated Certified Nursing Assistants (CNAs) and caretakers, as well as Dr. Z, who was noted for his regular visits and prompt responses to inquiries. The reviewer highlighted a stark contrast between PCHC's compassionate environment and a previous memory care facility in Columbus. The amenities such as clean rooms, engaging activities like Bingo and church services, and social opportunities among residents contributed greatly to their peace of mind while living miles away in Texas.

Similarly, another review validated the positive experience at Phenix City Health Care, where a husband currently resides. The cleanliness of the facility was emphasized alongside the quality of care he receives from friendly staff members who are attentive to his needs. The food served was described as “very good,” which plays an essential role in residents' overall satisfaction with their stay. However, one concern surfaced regarding communication about additional fees that patients may incur—an issue that underscores the necessity for transparency in healthcare settings.

Despite these positive testimonials, not all experiences have been commendable. A harsh contrast emerged from a father’s stay at another unnamed facility where neglect seemed prevalent. Within days of admission, he suffered serious decline due to inadequate monitoring of his health condition—specifically regarding blood sugar management—which ultimately placed him in critical condition requiring emergency medical intervention. This reviewer articulated frustration with both the unresponsiveness of nursing staff during times of need and overall unsanitary conditions reported within the facility including roaches and poor food quality.

Conversely, some individuals relayed heartwarming tales about long-term stays that fostered relationships built on trust and kindness between residents and staff members. A granddaughter shared fond memories of her grandmother's six-year residence at a nurturing establishment before she passed away at age 96—a place where she felt cherished amidst loving caregivers who treated her family like their own for more than 15 years.

The joy associated with participatory events is also present through various accounts describing community-building activities within these facilities; bingo nights, Bible studies, gospel music entertainment sessions—a Family Day celebration laden with free food and entertainment brings families together while fostering camaraderie among residents too.

The demand for these reliable facilities seems strong—as reflected by one visitor’s unsuccessful attempt to place a client due to full occupancy—indicating favorable word-of-mouth concerning comfort levels and quality care offered therein. Families searching for appropriate skilled nursing solutions face decisions loaded with emotional significance; thus understanding varied personal accounts can provide invaluable insight into potential choices aligned with their loved ones’ needs during vulnerable stages of life.

As narratives from various families highlight both commendable as well as concerning experiences across different nursing homes, it invites prospective clients or residents—and indeed any stakeholder—to recognize vigilance requires continuous inquiry into available options tailored specifically toward ensuring dignified treatment during life's advanced stages.

Features

Housing

  • 86 resident community capacity 86 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Columbus Metropolitan (6 miles away) Columbus Metropolitan (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Phenix City Health Care is an outstanding assisted living community located in Phenix City, AL. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers various amenities to cater to the different needs of residents. There is a beauty salon where residents can pamper themselves and maintain their personal grooming routines. The availability of cable or satellite TV ensures that residents can stay connected to their favorite shows and stay entertained. Community-operated transportation is provided for easy access to nearby areas. A computer center is available for residents to stay connected with loved ones or indulge in online activities. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by professional chefs. For those who prefer private dining, there is also a kitchenette available. Additionally, there are several areas for relaxation and recreation including a fitness room, gaming room, small library, and beautiful outdoor spaces like gardens.

To ensure the well-being and comfort of residents, a range of care services are provided. The 24-hour call system provides peace of mind knowing that assistance is always readily available. Trained staff members offer 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that medications are properly administered according to individual needs. A mental wellness program fosters emotional well-being among residents.

Dining options accommodate special dietary restrictions to meet individual preferences and health requirements.

Engaging activities are planned regularly, allowing residents to socialize, participate in fitness programs, go on trips, or enjoy resident-run activities according to their interests.

Phenix City Health Care also boasts a convenient location with several amenities in close proximity. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby ensuring easy access to various services.

Overall, Phenix City Health Care provides comprehensive care services along with excellent amenities to support the physical and emotional well-being of residents, making it an ideal assisted living community.

Nearby Places of Interest

Physicians

  • Phenix City Children's Healthcare (0.5 miles)
  • Phenix City Children's (0.5 miles)
  • Preferred Medical Group (0.5 miles)
  • JPL Family Medicine (0.8 miles)
  • Phenix City Pain Management (0.8 miles)
  • Dr Carden Family Physician (0.8 miles)
  • Alabama Obstetrics (1.4 miles)

Restaurants

  • Chick-Fil-A (0.7 miles)
  • Burger King (0.9 miles)
  • El Vaquero Mexican Restaurant (1 miles)
  • McDonald's (1 miles)
  • Sharks Fish & Chicken (1.1 miles)
  • Sonic Drive-In (1.1 miles)
  • Del Taco (1.8 miles)

Hospitals

  • Regional Rehabilitation Hospital (0.7 miles)
  • Midtown Medical Center-West (3.1 miles)
  • Columbus Regional Breast Care Center (3.1 miles)
  • Columbus Regional Healthcare (3.1 miles)
  • Amerigroup (3.1 miles)
  • TMC Conference Center (3.2 miles)
  • Aspirion Health Resources (3.2 miles)

Parks

  • Lakewood Park (0.8 miles)
  • Golden Park (3.9 miles)

Pharmacies

  • Medical Park Pharmacy (1.4 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Pediatrics Pharmacy (3.2 miles)
  • Center Pharmacy (3.2 miles)
  • Columbus Regional Pharmacy (3.2 miles)
  • The Medical Center Outpatient Pharmacy (3.2 miles)

Places of Worship

  • St Patrick Church (2.5 miles)
  • St Luke Ministry Center (3.3 miles)

Cafes

  • Iron Bank Coffee Co. (3.1 miles)

Frequently Asked Questions

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