Parkwood Health Facility Inc in Phenix City, AL
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3301 Stadium Dr, Phenix City, AL 36867
For more information about senior living options: (844) 490-3973
Parkwood is a great place to work and reside, with a comfortable and safe environment. The staff are team players who make residents feel welcome and part of the Parkwood family. Parkwood treats residents like family, with caring and compassionate nurses and caregivers who have their best interests at heart. Michelle and the Parkwood team are praised for supportive, attentive care and for going the extra mile with families. The facility is committed to safety and happiness for all residents and is ready to assist families when needed. Parkwood's staff are professional and engaging with patients and families, helping with admissions and keeping families informed about care. Families report that the care at Parkwood is reassuring and provides peace of mind for their loved ones.
Parkwood is described as the most unprofessional facility the reviewer has encountered. The restrooms were described as absolutely disgusting. The facility was not cleaned properly and the nursing staff were not dependable. Mary in Admissions is described as not proficient, unresponsive, and dishonest. The staff are described as very rude and there is a lot of lying. The reviewer believes the facility should be closed. For-profit nursing homes are described as caring only about the paycheck, not the patients.Parkwood Health Facility Inc in Phenix City is best suited for seniors who want a warm, family?like environment where staff treat residents as individuals. This community tends to excel for families seeking hands?on care, ready access to nurses, and daily emotional support that makes residents feel connected and valued. For those who prize safety, familiarity, and a culture that feels like a close-knit community, Parkwood delivers a sense of belonging that is hard to replicate in larger, more impersonal facilities. The environment is described as comfortable and safe, with a clear emphasis on forming a community that residents want to return to day after day.
That said, every family should explicitly consider alternatives if flawless administrative reliability is nonnegotiable. A number of reviews flag inconsistent admissions experiences, slow or unreturned communications from admissions staff, and a sense that records and daily reporting can be uneven. Cleanliness and upkeep are not uniformly praised, with some accounts describing clutter or less-than-spotless restrooms. For residents who require highly predictable processes, complete transparency in care coordination, or a pristine, consistently maintained setting, options with stronger, more standardized operations may be preferable.
The strongest positives center on relational care. Frontline staff - nurses and aides - are repeatedly thanked for kindness, attentiveness, and a willingness to explain medical steps and navigate Medicare questions with families. Residents are described as smiling and more at ease in a setting where caregivers appear engaged and genuinely invested in each person's well?being. Several reviews point to management's focus on safety and customer service, and there are mentions that new leadership has pushed for improvements in overall service. When care is delivered with warmth and clear communication, these advantages can substantially offset administrative frictions for families who value day?to?day quality of life.
Nevertheless, the negative voices deserve weight in decision making. Critics describe experiences that feel unprofessional or uneven, with accusations of rude behavior, inconsistent admissions handling, and delays in arranging transfers. Unreliable contact, missed calls, and lost momentum during transitions can erode trust at vulnerable moments. Occasional observations of cleanliness lapses and clutter further temper the otherwise strong relational narrative. For families weighing options, these incidents signal real risk where reliability and facility upkeep are nonnegotiable priorities.
In practical terms, decision-makers should balance the relational strengths against the operational gaps. If a resident thrives on personal attention, easy access to compassionate caregivers, and a community that treats family involvement as essential, Parkwood offers compelling value. If, however, the incoming resident must rely on rigorous, transparent communication, meticulous record-keeping, and consistently pristine surroundings, it is wise to probe those systems during a visit - ask to review recent care plans, daily notes, and the current admissions workflow, and request references from recent admissions. The presence of new leadership and positive testimonials can be meaningful signals, but only concrete assurances about processes will enable a confident commitment.
Bottom line: Parkwood Health Facility Inc is a practical choice for families prioritizing a nurturing, resident-centered atmosphere where staff demonstrate genuine concern and responsiveness. It is less ideal for those who cannot tolerate recurring admissions friction, inconsistent communications, or cleanliness gaps. The facility earns credibility for safety and personalized care, yet the constellation of stronger negative reviews proves the need for due diligence before moving forward. Schedule an in?depth tour, meet the admissions lead, and press for clarity on transfer timelines and daily reporting. If those checks align with expectations, Parkwood can be a solid, home?like option; if not, there are alternatives with firmer operational reliability.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Columbus Metropolitan (5 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Parkwood Health Facility Inc is a skilled nursing facility located in Phenix City, AL. Our facility offers professional and compassionate care for individuals who require specialized assistance and support. With our focus on diabetic care, we are dedicated to providing comprehensive services that meet the unique needs of our residents.
At Parkwood Health Facility Inc, we understand the importance of maintaining an active and fulfilling lifestyle. Our residents have access to devotional services off-site, allowing them to nourish their spiritual well-being. In addition, our indoor common areas provide a welcoming space for socializing and engaging in various activities.
Our community is surrounded by numerous amenities that contribute to the convenience and enjoyment of our residents. For those looking to explore the local area, there are two cafes nearby where they can enjoy a cup of coffee or a meal with friends or family. Additionally, there are two parks nearby for leisurely walks or outdoor activities.
The health and well-being of our residents is a top priority at Parkwood Health Facility Inc. We ensure easy access to healthcare resources with 11 pharmacies and 46 physicians located conveniently close by. In case of any medical emergencies or specialized treatments, there are nine hospitals nearby that provide comprehensive medical services.
For dining options, our residents have a wide selection of 28 restaurants within reach, offering diverse cuisines to suit any preference. Additionally, two places of worship in close proximity cater to the spiritual needs of our residents.
At Parkwood Health Facility Inc, we strive to create an environment that promotes quality care, comfort, and engagement for all our residents. Our dedicated staff is committed to ensuring a warm atmosphere where individuals can thrive while receiving the personalized assistance they need.
This part of Phenix City, Alabama, offers a variety of amenities that may be appealing for senior living. There are several dining options nearby, including El Vaquero Mexican Restaurant and Chick-Fil-A, as well as fast-food chains like Sonic Drive-In and McDonald's. For medical needs, there are multiple physicians' offices and pharmacies within a short distance, such as JPL Family Medicine and Walgreens. Additionally, there are parks like Lakewood Park for outdoor recreation and places of worship such as St Patrick Church for spiritual fulfillment. Nearby hospitals like Regional Rehabilitation Hospital and Columbus Regional Healthcare provide easy access to medical care if needed. Overall, this area provides a convenient and diverse range of services that may enhance the quality of life for seniors considering relocation here.
Parkwood Health Facility Inc is located at 3301 Stadium Dr, Phenix City, AL 36867 in Russell County, Alabama
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