Parkwood Health Care Facility in Phenix City, AL
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3301 Stadium Drive, Phenix City, AL 36867
For more information about senior living options: (844) 490-3973
Parkwood is described as a great place to work and reside, with a comfortable and safe environment. Parkwood's staff are caring, professional, and engaging with patients and families. Families report that Parkwood treats residents like family, with nurses who are compassionate. Parkwood is committed to safety and happiness of residents and is ready to assist families as needed. The facility keeps families informed about medical experiences and helps with care planning. Parkwood is praised as welcoming and supportive, with many reviewers calling it an excellent place for elderly care.
They described Parkwood as the most unprofessional facility they had ever visited. They reported the facility was dirty and cluttered, with a disgusting restroom. They stated the nursing staff were not dependable and the facility was not cleaned properly. They criticized the admissions staff as unreliable, dishonest, and hard to reach. They warned others to be cautious, citing rude staff and a pattern of lying. They argued the health department should close the facility due to ongoing issues. They claimed there was a severe covid outbreak and criticized the facility's handling and communication.Parkwood Health Care Facility in Phenix City, AL is best suited for families that prize a warm, home?like atmosphere where staff truly engage with residents and families. The strongest case for this community is the people: nurses, aides, and administrators who consistently convey a sense of safety, respect, and familial care. For families seeking hands?on support with care planning and Medicare navigation, Parkwood often delivers reassurance through attentive communication, prompt problem?solving, and ongoing involvement in residents' well?being. It is especially appealing for long?term residents who want a facility that treats each person like part of a larger Parkwood family, with staff who know their names, routines, and preferences.
But certain realities push some families to consider alternatives. Those with stringent expectations around spotless cleanliness, consistently flawless administrative responsiveness, or rapid admissions decisions may want to look elsewhere. A number of reviews flag inconsistent experiences - particularly around admissions and staffing reliability - suggesting that results can hinge on who is on duty. Prospective families should be wary if a smooth transfer process, daily progress notes, and consistently crisp operations are non?negotiable. For residents with high acuity or specialized rehab needs, it's prudent to verify that Parkwood can sustain the calendar of therapies, monitoring, and escalation that such cases require.
The facility's core strengths revolve around people and safety. Families repeatedly credit Parkwood with genuine warmth, compassionate nursing, and a staff culture that makes residents feel valued. The care teams are described as patient, engaging, and willing to assist families beyond routine tasks, with explicit praise for communication about a loved one's condition and care steps. These pros matter because they translate into meaningful peace of mind: residents appear content, families feel informed, and there is a clear sense that the staff are aligned around the resident's best interests. In practical terms, when a loved one is comfortable, mobile needs are met, and medications or therapy plans are organized with families in the loop, the emotional burden of care sits at a more manageable level.
Where the positives run into friction, the most noticeable friction point is administration and consistency. Several reviewers report experiences that range from "very helpful and professional" to "unreliable" and "unresponsive." The narrative around admissions, in particular, includes concerns about delays, incomplete follow?through, and perceived disparities in how inquiries are prioritized. Cleaning and maintenance are occasionally cited as problematic in some accounts, and a few families describe encounters with staff as less courteous or less dependable. Taken together, these elements do not erase the compassionate, patient?centered care that many families find, but they do create enough risk that the decision should hinge on diligence in the admission process and on obtaining fresh references from current residents or families.
For families weighing a move, concrete next steps matter. Visit with a critical eye for cleanliness and organization: note how residents are assisted with daily activities, how staff respond to calls, and whether daily notes or care plans are readily accessible to families. Ask admissions for a transparent timeline on transfers and what guarantees exist if a move is needed for a loved one. Request recent survey results and speak with a few current families about their ongoing experience, especially around consistency of staffing and responsiveness. If Parkwood's culture aligns with a preferred emphasis on relationships and ongoing family involvement, and the admissions process can be tightly managed, this facility can be a solid fit.
In the end, Parkwood Health Care Facility offers a compelling combination of compassionate care and a family?style atmosphere that many families value highly. For residents who want a warm, engaged care team that treats them as people first and medical cases second, Parkwood can be a strong home. The caveat is that care quality is not uniformly experienced across all encounters; admissions, administration responsiveness, and occasional cleanliness concerns create a nontrivial risk that must be managed proactively. If operating in a way that emphasizes clear communication, reliable transfer processes, and consistent staffing, Parkwood becomes a practical, even strong, choice. If not, alternatives with steadier administrative performance and more uniform facility upkeep deserve serious consideration.
74 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbus Metropolitan (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parkwood Health Care Facility in Phenix City, AL is a highly sought-after assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With their focus on providing exceptional care and support, Parkwood Health Care Facility creates an environment where seniors can thrive and enjoy their golden years.
The facility boasts numerous amenities that cater to the diverse needs and preferences of its residents. The beauty salon allows residents to pamper themselves without having to leave the premises, while cable or satellite TV ensures that they stay entertained and connected. For those who want to explore the local area, the community offers transportation services operated by the staff as well as transportation arrangement for non-medical purposes. Additionally, the computer center and Wi-Fi/high-speed internet provide opportunities for seniors to stay connected with loved ones or pursue their digital interests.
Parkwood Health Care Facility takes pride in creating a comfortable and homely atmosphere for its residents. The fully furnished accommodations include private bathrooms, kitchenettes, and outdoor spaces, allowing seniors to maintain their independence and privacy while having everything they need within reach. Daily housekeeping services ensure a clean living environment at all times.
Nutrition is an important aspect of senior living, which is why Parkwood Health Care Facility provides restaurant-style dining with special dietary restrictions considered. The talented culinary team prepares delicious meals while adhering to specific dietary needs such as diabetes diets or special dietary restrictions.
Care services are available around-the-clock with a 24-hour call system and supervision provided by attentive staff members. Assisted living activities of daily living assistance including bathing, dressing, transfers are available for those who require additional support. Medication management ensures that seniors receive their medication on time and in the correct dosage.
Mental wellness is prioritized at Parkwood Health Care Facility through a dedicated program aimed at maintaining cognitive abilities and emotional well-being. Activities like fitness programs, planned day trips, resident-run activities, and scheduled daily activities keep residents engaged and entertained. The facility also provides concierge services to cater to individual needs and preferences.
The community's convenient location makes it easy for residents to access various amenities and services nearby. With two cafes, two parks, 11 pharmacies, 46 physicians, 28 restaurants, two places of worship, and nine hospitals in close proximity to Parkwood Health Care Facility, residents have plenty of options for entertainment, dining out or attending medical appointments.
Overall, Parkwood Health Care Facility offers a comprehensive range of amenities and care services to ensure that seniors enjoy a fulfilling and comfortable lifestyle in Phenix City. By providing exceptional care in a warm and inviting environment, this assisted living community strives to enhance the well-being of its residents every day.
Parkwood Health Care Facility is located at 3301 Stadium Drive, Phenix City, AL 36867 in Russell County, Alabama
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