Willows Center in Parkersburg, WV
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723 Summers Street, Parkersburg, WV 26101
For more information about senior living options: (844) 490-3973
The staff are attentive, friendly, and knowledgeable. They treat residents like family and go above and beyond. Willows is a wonderful facility that is highly recommended. The administrative staff are helpful, caring, and responsive. The rehabilitation and therapy services are thorough and effective, with staff eager to assist. The facility is clean, neat, and well maintained. The staff keep families updated with timely information about changes and health status. The dietary and kitchen staff go above and beyond to meet residents' preferences and needs. The center provides a sense of community with engaging activities and compassionate care.
The facility does not care for the elderly as they should. It should be investigated and shut down immediately. The facility neglected diabetes care, failing to check blood sugar or administer insulin. The building was filthy and stank, and the facility was deplorable with zero compassion for humanity. There were no bed alarms for high fall risk patients, and residents fell with little to no staff response. Nurses have quit after working there out of fear of liability and losing their licenses. An aide treated a resident like trash and displayed a rude attitude. Residents were left lying in vomit or feces, with call buttons ignored. Staff told residents to pee in diapers instead of helping them use the bathroom. The dining hall had a rat, indicating unsanitary conditions.Willows Center in Parkersburg, WV is best suited for families seeking short- to mid-term rehabilitation and daily, hands-on care from a staff that can feel like an extension of home when a trusted family advocate remains actively engaged. It tends to deliver solid therapy, mobility help, and social programming for residents rebuilding after surgery or illness. For long-term medical complexity or households unable to monitor day-to-day care, this community becomes a riskier choice. Prospective residents should plan for ongoing oversight - from meals and hygiene to safety alarms - because a reliable advocate is a decisive factor in outcomes here.
On the positive side, Willows Center earns praise for compassionate staff, accessible rehab teams, and a demeanor that emphasizes humanity. Families repeatedly note proactive therapy, coordinated nursing, and front-line aides who treat residents with dignity. The facility is described as clean, with a responsive housekeeping and a dining program that can accommodate preferences. Administrative staff are lauded for timely updates and problem-solving. In baseline terms, residents repay the kindness with engagement and improvement, especially in mobility and daily functioning. These strengths can deliver meaningful progress when staffing holds steady and communication channels stay open.
However, the most searing reports cannot be ignored. A substantial portion of reviews allege neglect, unsafe conditions, and inconsistent staffing - call bells unanswered, insulin delayed, and residents left uncomfortable or unmonitored. Some describe dirty rooms, odors, and bed alarms that are not used for high fall risk patients. There are accounts of falls, miscommunication, and allegations that families were misled about care. Critics warn that low staffing and high turnover can lead to lapses in hygiene, monitoring, and timely medical attention. Taken together, these issues underscore a real safety risk when the facility is not operating at full strength.
Those cautionary notes do not erase the genuine positives, but they define the conditions under which Willows Center can excel. The core offset is reliable, compassionate care when staffing is sufficient, plus clear, consistent communication with families. When therapy teams are stable and responsive, residents make tangible gains and feel respected. A home-like atmosphere emerges when aides and nurses coordinate well and caregivers listen. The strongest performances show up in short-term rehab and post-acute settings, where oversight is coordinated with families, and where residents benefit from individualized attention and steady routines.
For families weighing the decision, due diligence matters. Schedule tours across different shifts, meet the director of nursing, and review incident logs and state survey results. Observe therapy sessions to confirm real, personalized programs rather than cursory routines. Confirm medication management protocols, especially for diabetics, and ask about fall-prevention measures and bed alarms. Review dining options and activity calendars, and verify timely assistance with toileting and hygiene. Talk to current residents' families, and insist on a transparent escalation plan if concerns arise, so expectations remain aligned with what actually happens.
The Willows Center represents a mixed ledger. It can deliver strong rehab outcomes, warmth, and reliable updates when operations stay staffed and attentive. It may be a compelling choice for families who can provide ongoing oversight and want a therapy-forward environment. For residents with complex medical needs or families unable to monitor care closely, alternatives should be seriously considered. The standout positives are real and repeatedly echoed by satisfied residents; the cautions are equally potent and deserve careful scrutiny. The prudent path is to pursue multiple visits, verify safety protocols, and choose only when confident that oversight and care will meet stringent standards.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
CafeCafes are important for seniors because they provide a social setting where they can connect with others, enjoy a meal or beverage, and engage in activities that promote mental stimulation and overall well-being. Additionally, cafes offer a convenient and accessible option for seniors to dine out without the hassle of preparing meals at home.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Willows Center in Parkersburg, WV is a skilled nursing facility offering exceptional care services and amenities to its residents. Our center is fully furnished and provides a comfortable living space for our residents, with amenities such as a beauty salon, cable or satellite TV, and Wi-Fi/high-speed internet access.
We understand the importance of maintaining an active social life, which is why we offer various activities and events for our residents to enjoy. From fitness programs to live musical performances and religious services, there is always something exciting happening at The Willows Center.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with health care providers and medication management services to ensure that our residents receive the highest level of care.
At The Willows Center, we prioritize the overall wellness of our residents by offering a mental wellness program and physical therapy services. We also accommodate special dietary restrictions and provide meal preparation and service for our residents.
Convenience is key at our facility, with guest parking and resident parking available as well as transportation arrangements for medical needs and appointments. We are located near various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Whether you are looking for long-term care or short-term respite stays, The Willows Center in Parkersburg, WV offers a warm and welcoming environment where your loved ones can thrive and receive the personalized care they need.
This part of Parkersburg, West Virginia, offers a convenient location with easy access to various amenities. Within a short distance, you will find healthcare facilities such as Westbrook Health Services, optometric physicians, and the Camden Clark Diabetes & Endocrine Center. There are also several dining options nearby including Little Caesars Pizza and Burger King. For outdoor enthusiasts, Fort Boreman Park is just 0.7 miles away. Additionally, there are several places of worship in the area for spiritual fulfillment. Pharmacies like Rite Aid and CVS Pharmacy are within reach for any medication needs. Overall, this neighborhood provides a mix of essential services and recreational opportunities that may be appealing for senior living.
Willows Center offers Studio apartments.
Willows Center is located at 723 Summers Street, Parkersburg, WV 26101 in Wood County, West Virginia
Willows Center's array of services is designed to address the diverse needs of residents facing dementia or Alzheimer's disease. Assistance with dressing and bathing promotes personal dignity while ensuring safety, which is crucial for maintaining self-esteem in individuals experiencing cognitive decline. Medication management helps prevent errors that can jeopardize health, while meal preparation and service ensure that dietary needs are met in a nurturing environment. Transportation arrangements facilitate access to medical appointments, reinforcing the importance of regular health monitoring and timely interventions. Coordination with healthcare providers ensures a comprehensive approach to care, fostering a seamless integration of services tailored to each resident's specific needs. Activities of daily living assistance further enhances independence, empowering residents to engage meaningfully with their environment. Additionally, 24-hour supervision provides peace of mind for families and safeguards against potential emergencies. The mental wellness program encourages cognitive stimulation and social interaction, while physical therapy supports mobility and overall physical well-being. Collectively, these features create a holistic support system that fosters quality of life for individuals grappling with memory challenges.
Willows Center on seniors.fyi includes 7 photos including images showing interior, windows, living room, fireplace, bedroom, decor, dining, outdoors, and more.
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