The Heights of Atascosa
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1855 West Goodwin, Pleasanton, TX 78064
For more information about senior living options: (844) 490-3973
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The staff and residents are friendly, and the environment is clean. Visitors are greeted warmly, and the facility is clean and odor-free. The staff are courteous, caring, and attentive to residents' needs. Residents seem happy and well cared for. The nurses are amazing and provide excellent care. The facility is bright, clean, well-organized, and welcoming. Front-entry staff are polite and helpful. The physical therapy and wound care are progressing well under the staff. The Heights is described as a blessing with outstanding staff. Families feel at ease thanks to the supportive, accommodating team. Staff know residents by name and make them feel at home. The Heights demonstrates teamwork and compassionate care. Care staff are compassionate, respectful, and patient with residents.
A reviewer called The Heights "a joke," criticizing the quality of care, management, cleanliness, and alleging HIPAA violations. A reviewer said his father fell overnight and lay on the floor for an unknown period with no one coming to help, and that he may not have received showers or meals while POA was disputed. A reviewer transferred from another hospital described staff as awful, nurses never answering, food cold or not served for two nights, and medications not delivered on time. A reviewer claimed the staff are all related and that nothing gets done, with patients' best interests not being prioritized. A reviewer stated that patients roamed the halls all night, screamed and were not helped, leading to the reviewer leaving and seeking home health care.The collection of impressions about The Heights of Atascosa paints a picture of a facility that many visitors and residents find welcoming, clean, and staffed by people who genuinely care. Across numerous notes, the atmosphere is described as bright, tidy, and easy to navigate, with public spaces that feel inviting and comfortable. Several reviewers singled out the front-entry experience, noting that receptionists and nurses greet visitors warmly, assist with sign-in, and set a reassuring tone right from the start. One visitor even contrasts the facility's cleanliness with other places that smell of urine, underscoring a consistent sense that hygiene and first impressions matter here.
A recurring theme throughout the comments is the friendliness and approachability of the staff. Reviews repeatedly mention smiling, patient, and helpful caregivers who remember residents' names and go out of their way to make everyone feel at home. Phrases like "very friendly," "courteous," and "always willing to help" appear frequently, and many notes emphasize how the staff check in on residents, ensure comfort, and respond promptly to needs. Visitors recount caregivers who seem genuinely invested in residents' well-being, not only in basic daily care but in creating a warm, human-centered environment. The sense of community - that staff, residents, and even visiting families contribute to a positive, supportive vibe - are echoed in several accounts.
Care quality emerges as another strong thread, with specific praise for how attentively residents are treated and how well support services work together. Families describe a coordinated approach among admissions, therapy teams, nursing, and administration, with staff who communicate effectively and treat loved ones with respect. Several reviews highlight the role of physical therapy and other rehabilitative services, noting patient motivation, positivity, and progress under attentive care. For many families, the facility feels like a reliable place where a loved one can receive comprehensive attention - from routine daily care to more specialized needs like wound care or PT - and where staff dynamics contribute to a sense of stability and peace of mind for relatives.
There are heartfelt stories that illustrate the impact of quality care on the lived experience of residents. One account describes a family friend who benefited from the responsiveness and commitment of the nursing leadership; Maria Duenes, the Director of Nursing, is specifically praised for welcoming a loved one and ensuring exceptional care across departments. Another lengthy testimonial recounts a successful, life-extending experience for a friend whose quality of life improved under the guidance of Maria, Shana Ling, and the broader team - evidence, in the reviewer's view, of a capable leadership structure that can profoundly affect outcomes. Other comments celebrate everyday kindness from named staff members - normajean, Mikayla, Michelle, Leann, Josie, Bella, and Ying Collingwood among them - whose compassion and accessibility stand out to families, friends, and even parish visitors who attend services on site.
The overwhelmingly positive perspective is tempered by a few critical voices that remind readers that experiences can vary. A notable negative review describes a severely problematic stay, with alleged delays in response during a night-time fall, concerns about communication, meals, and medication delivery, and accusations of nepotism and HIPAA violations. The tone contrasts sharply with the majority of praise and serves as a cautionary counterpoint that reminds prospective families to ask detailed questions about care plans, staffing, and accountability. Another personal report touches on a troubling experience with a different transfer, citing abandonment of basic needs, a lack of showers, and perceived mismanagement. These entries emphasize that, while the facility is praised by many for its warmth and professionalism, there are episodes where residents' safety and dignity did not seem to be upheld.
Despite the divergences in experience, several reviews reinforce a sense of trust and pride in the Heights community. Stories about the care of aging parents and the appreciation for team efforts across shifts underscore the facility's potential to feel like a stable home for residents and a reliable support system for families. In particular, many writers express gratitude for the teamwork they observe, the peaceful environment they encounter during visits, and the overall impression of leadership that genuinely cares about residents' welfare. The sentiment is that, when functioning at its best, The Heights of Atascosa can be a place of comfort, connection, and capable, attentive care.
In sum, the feedback paints a nuanced portrait of The Heights of Atascosa. For many families, the facility is synonymous with cleanliness, welcoming staff, and compassionate, patient-centered care. The stories of personal connections with staff, the quality of rehabilitative services, and positive leadership interactions contribute to a strong sense of trust and appreciation. At the same time, the occasional negative experiences captured in a few reviews serve as important reminders that effective communication, reliable response times, and consistent care are crucial - and that, as with any care setting, there can be variability in how individual residents experience life at the Heights. Overall, the facility is presented as a community where many people feel well cared for, supported by a team that strives to maintain a clean, friendly, and professional environment.
100 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heights of Atascosa in Pleasanton, TX is a skilled nursing facility that offers excellent care services and a wide range of amenities to ensure the comfort and well-being of its residents.
Within the community, residents can enjoy a variety of amenities such as a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected. There is also a dining room where residents can experience restaurant-style dining and enjoy delicious meals prepared by the facility's staff. For physical fitness, there is a fitness room available, as well as outdoor spaces and gardens for relaxation.
The community also provides various support services to make daily living easier for its residents. Housekeeping services keep living spaces clean and organized, while move-in coordination ensures a smooth transition for new residents. Transportation arrangements are made both within the community operated transportation system and non-medical transportation to doctors' appointments.
For those who require extra care, The Heights of Atascosa has specialized memory care programming to cater to individuals with mild cognitive impairment. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available around the clock. Medication management services are provided to ensure that residents take their prescribed medications correctly.
In terms of social activities, the community offers concierge services to assist residents in planning day trips and organizing resident-run activities. Fitness programs are also available to promote physical wellness among residents.
Additionally, The Heights of Atascosa boasts an excellent location with many nearby amenities. Cafes, parks, pharmacies, physicians’ offices, restaurants, transportation options, places of worship, and hospitals are conveniently located near the community.
Overall, The Heights of Atascosa provides a supportive environment where seniors can receive personalized care while enjoying numerous amenities and engaging in various activities to enhance their overall quality of life.
The Heights of Atascosa is located at 1855 West Goodwin, Pleasanton, TX 78064 in Wilson County, Texas
The Heights of Atascosa offers tailored features that significantly enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers helps maintain personal dignity while ensuring safety and comfort during daily routines. Medication management is crucial for adhering to treatment plans and avoiding complications, while meal preparation and service ensure that nutritional needs are met in a supportive environment. Engaging in activities of daily living is facilitated by dedicated staff, promoting independence where possible. The 24-hour supervision provides peace of mind for families and ensures immediate assistance when needed. Furthermore, the mental wellness program focuses on cognitive stimulation, addressing mild cognitive impairment through targeted activities. Specialized memory care programming incorporates evidence-based strategies designed specifically for individuals with memory challenges, fostering an atmosphere that encourages engagement and emotional well-being.
The Heights of Atascosa on seniors.fyi includes 10 photos including images showing interior, rehabilitation, wheelchair, caregiver, decor, windows, exterior, building, and more.
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5 Early Indicators of Dementia and What You Can Do
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8 Important Indicators That Memory Care May Be Necessary
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Interior
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Building
Architecture
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Painting
Healthcare
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