Brookdale Creekside

Pros

• The staff at Brookdale Creekside is described as patient, kind, and genuinely caring for the residents.
• Residents enjoy a family-like community atmosphere where they feel valued and respected.
• The activities offered, including live music and animal visits, are highly appreciated by residents and help improve their well-being.
• Communication from the staff to families is noted to be excellent, with regular updates and openness to meetings regarding resident care.
• The facility maintains a clean and cheerful environment, contributing positively to the overall experience for residents.
• Families express gratitude for the efforts made by the staff to make their loved ones feel special and included in community activities.
• Many reviews highlight that the food provided, especially desserts, is enjoyed by the residents.
• Visitors have noted that Brookdale Creekside feels welcoming and home-like upon entry due to its bright spaces and friendly staff.
• The activities director is praised for engaging residents with creative programs tailored to their interests.

Cons

• The administration at Brookdale Creekside appeared indifferent, leading to concerns about the care received by residents.
• One resident experienced over-medication and a lack of stimulation, resulting in a distressing state that prompted their family to move them out quickly.
• Some belongings went "missing" after leaving the facility, indicating poor management and oversight regarding residents' personal items.
• There were complaints about the current lack of activities and transportation options for residents, which impacted engagement and mobility.
• A review noted that while some staff members were caring, there was an indication of inconsistency in staff competency and communication with families.

Review

Brookdale Creekside has garnered a wealth of positive reviews from families of residents, emphasizing the facility's commitment to creating a supportive and nurturing environment for those dealing with dementia and related challenges. Reviewers consistently praise the staff for their patience, kindness, and communication skills. Many families feel as though they are part of a family-like community where staff members genuinely care about the well-being of their loved ones. This sense of connection is highlighted by personal stories shared by residents' families, illustrating how the staff has made significant efforts to engage residents in meaningful activities that enhance their quality of life.

Residents at Brookdale Creekside benefit from regular activities that cater to various interests and preferences. The activities director is noted for planning creative events throughout each day, which helps maintain engagement among residents. Families appreciate that participation in these activities is ultimately left up to the residents themselves, allowing for autonomy in decision-making. Residents enjoy experiences such as therapy animal visits, live music performances, and opportunities for social interaction with fellow residents—activities that have proven not only enjoyable but also beneficial for emotional well-being.

Despite the many commendations, some concerns persist regarding certain logistical aspects of the facility. One reviewer mentioned issues with transportation to medical appointments due to maintenance on the community's van—a challenge that may affect resident mobility during crucial times. While most reviews showcase an overall positive experience at Brookdale Creekside, consistent staffing shortages have become a common theme across various facilities in light of broader employment trends exacerbated by recent events like Covid-19. Although families acknowledge this external challenge, they also express gratitude for open lines of communication between administration and family members.

The design and upkeep of Brookdale Creekside contribute significantly to its attractiveness as a memory care facility. Reviewers note that it offers a clean and cheerful atmosphere with bright common spaces—factors that contribute positively to residents’ moods. It provides private rooms furnished by families according to individual tastes, allowing loved ones to create comforting environments reminiscent of home. The secure courtyard setup enables outdoor access while ensuring safety—a feature many find reassuring in selecting a place for their loved ones.

Food quality is another highlight among reviewers; meals are described as being above average compared to other facilities in similar categories. Residents particularly enjoy desserts provided at mealtimes—an aspect cherished by many residents who appreciate good food as part of their daily routine. Staff attentiveness extends into dining experiences as well, fostering an environment where individuals feel valued during mealtime interactions.

However, along with glowing testimonials come cautionary tales urging vigilance on behalf of families when caring for loved ones within residential settings like Brookdale Creekside. A reviewer recounted troubling experiences involving over-medication and insufficient stimulation concerning their husband’s care during his stay—issues leading them to relocate him promptly after witnessing concerning conditions firsthand. In contrast, countless others emphasize sustained engagement through visitation is crucial; they encourage frequent visits as an essential means of monitoring the quality of care received.

In conclusion, Brookdale Creekside appears dedicated to providing dignified memory care through personalized attention and engaging activities tailored toward enriching resident lives while fostering connections amongst staff and family alike—but it remains imperative that families remain observant advocates in light of potential issues inherent within any long-term care arrangement.

This part of Plano, Texas offers a variety of conveniences for senior living. With several cafes, pharmacies, parks, restaurants, places of worship, theaters, physicians, and hospitals in close proximity, residents have easy access to daily essentials and entertainment options. The area is well-connected with medical facilities such as ENT & Allergy Centers of Texas and Baylor Scott & White Medical Center nearby for quality healthcare services. Additionally, the range of parks provides opportunities for outdoor activities and relaxation. Overall, this neighborhood presents a well-rounded community that caters to the needs of seniors seeking a comfortable and convenient lifestyle.

Cafes

• Mozart Bakery (0.1 miles)
• Red Truck Cafe (1.5 miles)
• Starbucks (4.2 miles)
• Mimi's Star Cafe (5.1 miles)
• 85C Bakery Cafe (5.5 miles)
• Starbucks (6 miles)
• Starbucks (6.1 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.4 miles)

Parks

• Memorial Park (0.3 miles)
• Hoblitzelle Park (0.8 miles)
• Twin Creeks Park (3.7 miles)
• Russell Creek Park (4.6 miles)
• Windhaven Meadows Park (4.6 miles)
• Quail Run Park (5.7 miles)
• Coyote Creek Park (6.1 miles)

Restaurants

• Braum's (1.1 miles)
• Chuy's (2 miles)
• In-N-Out Burger (2.2 miles)
• King Buffet (2.5 miles)
• Sonic Drive-In (2.6 miles)
• Vickery Park (3.1 miles)
• Mi Cocina (3.5 miles)

Places of Worship

• Chase Oaks Church (2.1 miles)
• Shiloh Missionary Baptist Church (3.2 miles)
• One Community Church (4.4 miles)

Theaters

• Cinemark Holdings (2.4 miles)
• Cinemark (5.7 miles)

Physicians

• The ENT & Allergy Centers of Texas (3.4 miles)
• Dhat (3.9 miles)
• Dallas Associated Dermatologists (3.9 miles)
• Cook Children's Pediatrics Collin County (4.3 miles)
• Eminent Medical Center (4.3 miles)
• Plano Orthopedic & Sports Medicine Center (5.3 miles)
• Cornea Associates of Texas (5.5 miles)

Hospitals

• Baylor Scott & White Medical Center (4.5 miles)
• The Heart Hospital Baylor Plano (4.5 miles)
• Texas Health Presbyterian Hospital Plano (6.2 miles)