Alexian Village Of Tennessee

671 Alexian Way, Signal Mountain, TN 37377

For more information about senior living options: (844) 490-3973

3.7 from 9 reviews
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Continuing Care Retirement Community(CCRC) Memory Care Skilled Nursing Facility

Overall Review

Pros

  • pro Many staff members stayed day and night during a recent snowstorm to ensure that residents were well taken care of.
  • pro The full-time staff at Alexian truly know and care for their residents.
  • pro The facility provides a caring and supportive environment, with a strong sense of community among residents.
  • pro Residents appreciate the beautiful grounds and comfortable apartments available at Alexian Village.
  • pro The facility offers a variety of activities to stimulate different interests, contributing to a vibrant social atmosphere.
  • pro Visitors have noted that everyone seems happy and concerned for each other's welfare within the community.
  • pro Some residents enjoyed excellent meals and great socialization experiences in the dining halls, highlighting positive dining experiences on certain days.

Cons

  • pro The facility is unable to accommodate common dietary restrictions consistently, leading to residents getting sick from unsafe food items.
  • pro Staff turnover is extremely high due to poor pay, resulting in frequent staffing shortages.
  • pro Temporary staff are brought in for care tasks like giving showers, which undermines trust and comfort for residents.
  • pro The quality of food service has deteriorated, with many meals being underwhelming and lacking in variety and freshness.
  • pro Management appears non-existent, with calls going directly to voicemail and little oversight of staff behavior or facilities.
  • pro The dining experience has shifted towards buffets that are inconvenient for seniors with mobility issues, often lacking in service and quality.
  • pro There are cleanliness concerns throughout the facility, including dirty elevators and neglected areas that appear "tired."
  • pro Nursing staff have been described as surly and unhelpful at times, providing inconsistent levels of care across different departments.
  • pro Food is frequently served lukewarm or cold, detracting from the dining experience.
  • pro Employees show a lack of professionalism, such as bus drivers using cell phones while driving on-site.

Review

The reviews surrounding Alexian Village on Signal Mountain present a complex portrait of the life-care facility, revealing both commendable aspects and significant shortcomings. Many residents and their families express gratitude for the full-time staff, who demonstrate genuine concern for the well-being of their residents. One poignant instance highlighted was during a recent snowstorm when numerous staff members stayed overnight to ensure that vulnerable seniors received the care they needed. Such dedication speaks volumes about the individual commitment of employees in an environment where many are dealing with post-COVID staffing shortages. Their compassion and willingness to put personal comforts aside for the sake of their charges resonate strongly with families seeking reliable care for their loved ones.

However, not all feedback is overwhelmingly positive. Several reviewers lamented a steep decline in overall quality since Ascension Living took over management from the Alexian Brothers. Concerns regarding food service are frequently echoed across multiple reviews. Residents report inconsistency in meal quality, with some days featuring acceptable options while others serve poor-quality meals that fail to meet even basic dietary needs—such as gluten-free offerings—which have led to health issues for some residents. The transition from table service to buffet-style dining has also been a source of frustration, particularly among those with mobility challenges who find navigating buffets difficult or intimidating.

The apparent corner-cutting measures taken by management have not gone unnoticed by residents and their families either. Reviewers express disappointment at seeing pre-packaged salad dressings—even though homemade alternatives would be relatively easy to prepare—and cite frequent buffets as indicative of reduced attention to personalized service that older adults require and deserve. This shift in dining experiences reportedly diminishes what should be a highlight of daily life at the facility—a shared meal among peers—transforming it into an often frustrating ordeal that lacks warmth and attentiveness.

Staffing turnover has emerged as another significant issue impacting resident care at Alexian Village. Families have noted how low pay contributes to high turnover rates, leading to insufficient staffing levels throughout the facility and resulting in inconsistent care standards across departments including assisted living and skilled nursing. Instances were reported where made-for-temp workers were deployed for critical tasks like administering showers—a practice deemed unacceptable by many family members who argue that such intimate tasks should always be performed by known staff members who foster trust among residents.

Moreover, communication woes seem pervasive throughout Alexian Village; multiple reviewers indicate difficulty reaching administrative staff or receiving timely responses when inquiries arise regarding loved ones' care or general operations within the facility. Reports note unanswered phone calls directed towards various departments, leaving family members frustrated and unsure about how best to address concerns regarding their relatives' well-being.

For many reviewers contemplating future residency at Alexian Village, personal visits painted a seemingly positive picture yet contrasted sharply with long-term experiences shared by current or past residents’ families struggling under diminished standards over time following management changes. While elements such as beautiful grounds, physical facilities designed for recreation, activities geared toward diverse interests—like exercise programs—were highlighted positively upon initial inspections or visitation experiences, consistent commentary emphasized a need for systemic improvements in staffing policies, food service quality, responsiveness from administration concerning urgent inquiries all reflecting an urgent necessity for change if this community wishes to retain its reputation moving forward.

In summary, Alexian Village stands out through heartwarming accounts centered around dedicated staff but is marred by significant operational shortcomings that impact daily life within its walls—from insufficient food service quality and lapses in care due to staffing issues down through administrative disconnects that inhibit effective communication between caregivers/families alike. Families weighing this facility must weigh these factors carefully against their expectations regarding senior care environments amidst rising concerns about accountability among those tasked with delivering proper support systems necessary for ensuring dignified living conditions within such establishments meant primarily for elder populations seeking both comfort alongside competent assistance during later stages of life’s journey.

Features

Housing

  • 114 resident community capacity 114 resident community capacity

Types of Care

  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lovell (11 miles away) Lovell (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Alexian Village of Tennessee in Signal Mountain, TN is a premier assisted living community offering a range of care services and amenities to ensure the comfort and well-being of its residents. With a focus on memory care and skilled nursing facility services, this community provides specialized support for individuals with dementia or other memory-related conditions.

Residents at Alexian Village of Tennessee can enjoy various amenities designed to enhance their quality of life. A beauty salon is available on-site for residents to receive professional grooming and styling services. The community also offers cable or satellite TV for entertainment purposes. Community-operated transportation is provided, allowing residents easy access to nearby attractions and appointments. For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet available.

The dining experience at Alexian Village of Tennessee is exceptional, with restaurant-style dining offering nutritious meals prepared by experienced chefs. Special dietary restrictions can be accommodated to ensure that all residents receive appropriate and enjoyable meals.

A wide range of activities are offered to keep residents engaged and active. Fitness programs are available, promoting physical well-being through exercise classes and equipment within the fitness room. Planned day trips allow residents to explore their local surroundings and create lasting memories. Additionally, resident-run activities provide opportunities for socialization and camaraderie among fellow residents.

In terms of location, Alexian Village of Tennessee benefits from being near several amenities in the surrounding area. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby, ensuring convenient access to various services.

With 24-hour call systems and supervision provided by dedicated staff members, residents can rest easy knowing that assistance is always available when needed. Daily living activities such as bathing and dressing are supported by compassionate caregivers. Medication management ensures that medications are taken correctly and on time. A mental wellness program promotes emotional well-being among residents.

Overall, Alexian Village of Tennessee offers a welcoming environment where seniors can thrive. With its comprehensive care services, top-notch amenities, and convenient location, this assisted living community provides a comfortable and nurturing home for older adults in Signal Mountain, TN.

Nearby Places of Interest

This part of Signal Mountain, Tennessee is a convenient and well-equipped area for senior living. With two hospitals nearby, Erlanger Hospital and Memorial Hospital, residents have easy access to medical care. There are also several reputable physicians offices in the vicinity, such as CHI Memorial Integrative Medicine Associates and Chattanooga Allergy Clinic. For dining options, there are various restaurants including River Drifters and Amigo Mexican Restaurant. Places of worship like Signal Crest United Methodist Church and Saints Peter & Paul Catholic Church provide spiritual support. Additionally, pharmacies like Walmart Pharmacy and Walgreens are within a short distance for medication needs. Parks like Coolidge Park offer opportunities for outdoor recreation. Overall, this area offers a range of amenities and services that would be beneficial for seniors looking to settle in Signal Mountain.

Hospitals

  • Erlanger Hospital (0.1 miles)
  • Memorial Hospital (3 miles)
  • Erlanger NICU (6.6 miles)
  • Moccasin Bend Mental Health Institute (6.9 miles)

Restaurants

  • River Drifters (0.9 miles)
  • Little Caesars Pizza (2.7 miles)
  • Bojangles' Famous Chicken 'n Biscuits (3.7 miles)
  • Taco Bell (3.8 miles)
  • Wendy's (3.8 miles)
  • Amigo Mexican Restaurant (3.8 miles)
  • Dub's Place (4.6 miles)

Places of Worship

  • Signal Mountain Baptist Church (1.5 miles)
  • Signal Crest United Methodist Church (1.6 miles)
  • Signal Mountain Bible Church (3.2 miles)
  • Stuart Heights Baptist Church (5.1 miles)
  • St Jude Catholic Church (5.6 miles)
  • Saints Peter & Paul Catholic Church (6.2 miles)
  • First-Centenary United Methodist Church (6.2 miles)

Physicians

  • CHI Memorial Integrative Medicine Associates - Signal Mountain (2.4 miles)
  • Becker Stephan M MD - UT Erlanger Behavioral Health (3.5 miles)
  • U T Erlanger Health & Wellness Of Signal Mountain (3.8 miles)
  • Medican Associates PC (5.3 miles)
  • Paul M Holliday, DDS (5.6 miles)
  • Chattanooga Allergy Clinic (5.8 miles)
  • Chattanooga Endoscopy Center (6.6 miles)

Cafes

  • Starbucks (2.7 miles)
  • Rembrandt's Coffee House (5.8 miles)
  • Cadence Coffee Company (6 miles)
  • Goodman Coffee Roasters (6.4 miles)
  • Mean Mug Coffeehouse (6.8 miles)

Pharmacies

  • Walmart Pharmacy (2.7 miles)
  • Walgreens (5.2 miles)
  • CVS Pharmacy (5.7 miles)
  • Access Medical Equipment (6.1 miles)
  • Access Pharmacy (6.1 miles)
  • Access Family Pharmacy (6.1 miles)
  • CVS Pharmacy (6.4 miles)

Parks

  • Red Bank Dog Park (4.3 miles)
  • Stringer's Ridge Park (4.4 miles)
  • Renaissance Park (5.2 miles)
  • Coolidge Park (5.3 miles)
  • Bluff view river walk entrance (5.9 miles)

Frequently Asked Questions

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