Alexian Village Of Tennessee

Pros

• The staff at Alexian Village on Signal Mountain are very caring and attentive to everyone's welfare.
• The food at the facility is excellent and the socialization in the dining halls is great.
• The nurses and aides at Alexian Village truly care for the residents and appear to be a great team.
• The apartments at Alexian Village are spacious, lovely, and set up nicely.
• The facility has a reputation for being one of the best in the Chattanooga area with top-notch service.
• The staff at Alexian Village of Tennessee are wonderful and provide excellent care for residents.
• The facility is kept clean and offers numerous activities for residents to enjoy.
• The food at Alexian Village is good and the cafeteria workers are helpful to those who have trouble eating.
• There is a rehabilitation center on-site at Alexian Village for residents' convenience.
• Overall, it is a good place with caring staff, a clean environment, and enjoyable activities for residents.

Cons

• "If I had it to do over again, we would NOT let Mom move into Alexian."
• "The food service is lacking, both in quality and service."
• "Nursing staff to be at times surly, unhelpful, unresponsive, and overall just offering sloppy care."
• "Buffet service food is reason enough to find another venue for your loved one."
• "Food service, which is often the high point of an elderly person's day, is absolutely, totally lacking in both dining venues."
• "This Retirement Village is sorely lacking in services rendered on an every-day basis."
• "Employees parking in the few spots close to the entrance to Assisted Living instead of leaving those spots for visitors."
• "You have the safety of my mother in your hands! Get off the darn phone!"
• "There is NO employee oversight anywhere at this large facility."

Review

Alexian Village on Signal Mountain is a faith-based retirement community that has garnered mixed reviews from visitors and residents. While some have expressed their satisfaction with the caring environment, comfortable apartments, and beautiful grounds, others have raised concerns about the quality of food service and lack of attentive staff.

One reviewer who plans to move to Alexian Village in the next few years praises the facility for its caring atmosphere and excellent food. They appreciate the variety of activities offered to stimulate different interests and note that there are exercise areas and a pool available. The proximity to their current location and the Catholic-based nature of the residence were also attractive factors for them.

However, another reviewer, who has had their mother residing at Alexian Village for over seven years, expresses regret over letting her move there. They specifically criticize the decline in food service since Ascension Living took over management. The main dining room servers are said to be more preoccupied with chatting amongst themselves than providing attentive service to residents and guests. Buffet-style meals have become more prevalent, which can be inconvenient for seniors with mobility limitations. The quality of these buffet meals is also called into question, with empty platters taking time to be refilled and serving utensils not being regularly washed.

The reviewer further discusses their experiences with healthcare services at Alexian Village. They found that during their mother's stay in skilled nursing care, the nursing staff was often surly, unhelpful, and unresponsive. Although some nurses stood out as exceptional caregivers, this was not the norm. Additionally, during a short stay in assisted living care, they noticed that the meals served were consistently lukewarm.

A contrasting viewpoint comes from a visitor who describes Alexian Village as a beautiful facility offering incredible mountain views. The nurses and aides are commended for their genuine care for residents, creating a sense of peace of mind when leaving loved ones there.

Another individual acknowledges that while they found Alexian Village to be a very nice and beautiful facility, it was unaffordable for their mother due to the large buy-in required. They did, however, speak positively about the friendliness of the staff and the adequacy of the rooms.

Yet another satisfied visitor shares their own positive experiences with Alexian Village during their surgery recovery and visits to friends at the facility. They commend the staff, express satisfaction with the spacious and well-designed apartments, and appreciate the beauty of the grounds.

Overall, there is a general consensus among reviewers that Alexian Village has high potential but falls short in areas such as food service quality and attentive staff. While some find comfort in knowing their loved ones are in good hands, others express disappointment with certain aspects of care. It is suggested that constant buffet meals may indicate cost-cutting measures rather than providing personalized table service. The lack of phone accessibility after regular business hours and concerns regarding employee oversight are also mentioned as areas needing improvement.

In conclusion, Alexian Village on Signal Mountain offers a faith-based environment with various amenities and activities for its residents. However, opinions are divided regarding the quality of food service, attentiveness of staff members, and overall management of the facility. Prospective residents should carefully consider these factors when making a decision about moving to this retirement community.

Located in Signal Mountain, Tennessee, this area offers easy access to various amenities essential for senior living. With hospitals like Erlanger and Memorial nearby, residents can receive quality healthcare services within a short distance. Numerous restaurants such as River Drifters and Bojangles' Famous Chicken 'n Biscuits provide convenient dining options. Places of worship like Signal Mountain Baptist Church and St. Jude Catholic Church offer opportunities for spiritual growth and community involvement. In terms of medical care, physicians like CHI Memorial Integrative Medicine Associates are easily accessible. Additionally, pharmacies such as Walmart Pharmacy and Walgreens are nearby for medication needs. For recreation and relaxation, parks like Stringer's Ridge Park and Renaissance Park provide serene outdoor spaces to enjoy nature. Overall, this part of Signal Mountain offers a well-rounded environment that caters to the needs of seniors looking for a comfortable and convenient place to reside.

Hospitals

• Erlanger Hospital (0.1 miles)
• Memorial Hospital (3 miles)
• Erlanger NICU (6.6 miles)
• Moccasin Bend Mental Health Institute (6.9 miles)

Restaurants

• River Drifters (0.8 miles)
• Little Caesars Pizza (2.7 miles)
• Bojangles' Famous Chicken 'n Biscuits (3.7 miles)
• Taco Bell (3.8 miles)
• Wendy's (3.8 miles)
• Amigo Mexican Restaurant (3.8 miles)
• Dub's Place (4.6 miles)

Places of Worship

• Signal Mountain Baptist Church (1.5 miles)
• Signal Crest United Methodist Church (1.6 miles)
• Signal Mountain Bible Church (3.3 miles)
• Stuart Heights Baptist Church (5.1 miles)
• St Jude Catholic Church (5.6 miles)
• Saints Peter & Paul Catholic Church (6.2 miles)
• First-Centenary United Methodist Church (6.2 miles)

Physicians

• CHI Memorial Integrative Medicine Associates - Signal Mountain (2.4 miles)
• Becker Stephan M MD - UT Erlanger Behavioral Health (3.5 miles)
• U T Erlanger Health & Wellness Of Signal Mountain (3.9 miles)
• Medican Associates PC (5.3 miles)
• Paul M Holliday, DDS (5.6 miles)
• Chattanooga Allergy Clinic (5.7 miles)
• Chattanooga Endoscopy Center (6.6 miles)

Cafes

• Starbucks (2.7 miles)
• Rembrandt's Coffee House (5.8 miles)
• Cadence Coffee Company (6 miles)
• Goodman Coffee Roasters (6.3 miles)
• Mean Mug Coffeehouse (6.7 miles)

Pharmacies

• Walmart Pharmacy (2.7 miles)
• Walgreens (5.2 miles)
• CVS Pharmacy (5.7 miles)
• Access Medical Equipment (6.1 miles)
• Access Pharmacy (6.1 miles)
• Access Family Pharmacy (6.1 miles)
• CVS Pharmacy (6.3 miles)

Parks

• Red Bank Dog Park (4.2 miles)
• Stringer's Ridge Park (4.3 miles)
• Renaissance Park (5.2 miles)
• Coolidge Park (5.3 miles)
• Bluff view river walk entrance (5.9 miles)