Heatherwood Nursing & Rehab
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398 Bellevue Ave, Newport, RI 02840
For more information about senior living options: (844) 490-3973
At Heatherwood Nursing & Rehab, the monthly cost for a studio room is set at $9,750. This rate significantly exceeds the average costs in Newport County, where similar accommodations average around $5,197 per month, and it is notably higher than the state average of $4,015 for Rhode Island. This premium pricing reflects the specialized services and amenities offered at Heatherwood, catering to the needs of residents who require a higher level of care and support. While these costs may seem steep in comparison to regional averages, they are indicative of the quality and comprehensive care that promises to enhance the overall well-being of its residents.
| Floor plans | Heatherwood Nursing & Rehab | Newport County | Rhode Island |
|---|---|---|---|
| Studio | $9,750 | $5,197 | $4,015 |
Heatherwood emerges in these accounts as a place where care and humanity are often front and center. Many visitors and long-time residents describe a warm, attentive environment where cleanliness, good meals, and thoughtful interaction with staff form a consistent backdrop to daily life. The facility is praised for its overall atmosphere - bright, organized, and focused on comfort - and for an energy from the staff that makes families feel welcomed and involved. In particular, the brick-and-mortar sense of well-being - clean rooms, well-maintained common spaces, and a feeling of meals and routines done with care - comes through repeatedly in these reviews.
A standout thread throughout the notes is the leadership and the clinical teamwork that residents and families notice and appreciate. The physical therapy department is highlighted multiple times as exceptional, with patients describing tangible progress that went beyond physical gains to bolster confidence and morale. One reviewer credits the PT team's leadership, specifically noting John, for guiding the department with both competence and optimism. Beyond therapy, the nursing and metabolic teams are praised for their attentiveness and for maintaining a positive, supportive atmosphere across shifts. In these stories, the director and administrator figures - names like John (the director) and Fawn (administrator) - are singled out for contributing to a sense of steady, capable stewardship.
Beyond clinical care, Heatherwood is portrayed as a community where relationships and emotional support matter. One reviewer emphasizes the emotional scaffolding provided to families, noting that the staff offered genuine support to the spouse of a patient, which made the stay feel like home. Ambassadors and social workers appear as crucial connectors in the system: Leslie Kane, in particular, is described as a reliable, cheerful problem-solver who can smooth obstacles and bring lightness with a sense of humor. The social workers' work in facilitating transfers and coordinating care is repeatedly acknowledged as a meaningful part of the experience, helping families navigate transitions with less anxiety.
The reviews include several deeply positive, personal success stories. Families speak of loved ones regaining mobility and confidence after rehab, often remarking on the care plan that helped someone move from relying on a walker to walking with more independence. The cohesion of the care teams - nurses, therapists, CNSs (clinical nurse specialists), housekeeping, administration - receives high praise for making residents feel seen and their needs met. In many accounts, the overall tone remains one of gratitude: staff members who go the extra mile, who listen attentively to concerns, and who respond with practical, compassionate solutions. There are even small, meaningful gestures highlighted - such as a nurse ensuring a patient had underwear or kitchen staff accommodating dietary quirks - illustrating attention to everyday dignity.
Several testimonials celebrate Heatherwood as the right place for both immediate recovery and longer-term comfort. Families describe realizing, perhaps by accident, that Heatherwood was the best fit for a loved one after multiple hospital stays or falls. The environment is described as safe, clean, and supportive, with residents and families feeling that staff genuinely care about each person's comfort and dignity. The sense that the facility is a place where people are encouraged to be active, engaged, and optimistic comes through strongly in these pieces, reinforcing a belief that Heatherwood can be more than just a medical facility - a community that helps people feel valued, respected, and hopeful about their future.
Yet, these reviews do not present Heatherwood as without warts. A number of pointed concerns surface alongside the praise. Some families recount problematic administrative gaps that created real distress: delays in transportation, missed calls, or promises of follow-up that did not materialize, leaving a sense of disorganization during critical moments. There are references to miscommunications about plans to move or retrieve a loved one's belongings, and to instances where necessary notifications about safety events - such as falls or equipment issues - did not occur as promptly as families would have expected. A few posts recount tense experiences with specific staff members, including accusations that the culture could be unwelcoming in certain moments, or that a particular nurse's attitude toward doctors or physicians caused needless friction.
There are also more alarming anecdotes that touch on patient safety and quality assurance concerns. One account describes a situation in which a patient's clothing was reportedly given to other residents, as well as an incident where a patient was not encouraged to leave a room and was upset about a prolonged delay in being turned. Another review paints a stark picture of poor communication to family members, broken furniture, and situations in which a resident experienced multiple falls without timely notification. These narratives underscore that, while Heatherwood is praised for its humanity and warmth, there are real opportunities for improvement in how information is shared, how maintenance is kept up, and how safety and escalation protocols are managed.
Taken together, these reviews sketch a nuanced picture of Heatherwood. On balance, they portray a campus where compassionate, capable care is available in abundance, where the physical therapy team and nursing staff often rise to the challenge with warmth and professionalism, and where relationships - with ambassadors like Leslie Kane, social workers, and administrators - play a central, uplifting role in daily life. At the same time, they reveal gaps that families want addressed: clearer communication, timely follow-through on logistics and reminders, more consistent maintenance and safety reporting, and a transparent, accountable approach to grievances and concerns. The overarching sense is that Heatherwood can be a haven of humane care and personal respect, but real, tangible improvements in administrative reliability and safety communication would help ensure that every resident and family member experiences the full depth of what the staff aim to offer.
Heatherwood Nursing & Rehab in Newport, RI is a top-rated assisted living community providing skilled nursing facility care. Our mission is to provide exceptional care and support to our residents, ensuring their comfort and well-being.
Our community boasts a range of amenities designed to enhance the quality of life for our residents. Activities are offered on-site to keep residents engaged and entertained, while indoor and outdoor common areas provide spaces for socializing and relaxation. We also have bath tubs and wheelchair accessible showers for the convenience of our residents. Additionally, a beautician is available on-site to cater to any hair or beauty needs.
Residents can enjoy devotional services right at our community, fostering spiritual growth and providing a sense of community. We understand that individual dietary preferences are important, which is why we offer vegetarian dining options prepared with utmost care and attention.
At Heatherwood Nursing & Rehab, we provide specialized care services such as incontinence care, ensuring that each resident's unique needs are met with compassion and professionalism.
Conveniently located in Newport, RI, our community benefits from its close proximity to various amenities. With 12 cafes, 9 parks, 3 pharmacies, 14 physicians, 44 restaurants, 2 places of worship nearby, as well as easy access to 4 hospitals, residents have all they need within reach.
Choosing Heatherwood Nursing & Rehab means choosing a caring community that prioritizes the physical and emotional well-being of its residents. Contact us today to learn more about the exceptional care we provide.
This area of Newport, Rhode Island offers a variety of amenities and services that may be appealing for senior living. With several cafes within walking distance, there are plenty of options for socializing and enjoying a cup of coffee. Additionally, the proximity to parks provides opportunities for outdoor recreation and relaxation. The availability of pharmacies and medical facilities, including physicians and hospitals, ensures easy access to healthcare services. Places of worship are nearby for spiritual support. Overall, this area offers a convenient and comfortable environment for seniors looking to reside in Newport.
At Heatherwood Nursing & Rehab, the monthly cost for a studio room is set at $9,750. This rate significantly exceeds the average costs in Newport County, where similar accommodations average around $5,197 per month, and it is notably higher than the state average of $4,015 for Rhode Island. This premium pricing reflects the specialized services and amenities offered at Heatherwood, catering to the needs of residents who require a higher level of care and support. While these costs may seem steep in comparison to regional averages, they are indicative of the quality and comprehensive care that promises to enhance the overall well-being of its residents.
Heatherwood Nursing & Rehab is located at 398 Bellevue Ave, Newport, RI 02840 in Newport County, Rhode Island
Incontinence care is a crucial feature at Heatherwood Nursing & Rehab, as it fosters both the dignity and comfort of residents with dementia or Alzheimer's disease. By offering tailored support in this sensitive area, staff can relieve anxiety and stress for both residents and their families, allowing individuals to feel more secure in their environment. This specialized care not only addresses physical needs but also enhances emotional well-being by promoting a sense of routine and personal autonomy. Furthermore, consistent attention to hygiene and comfort helps prevent skin issues, which are common among those with cognitive impairments, ensuring that residents can engage fully in daily activities without the distraction of discomfort. Overall, incontinence care plays a vital role in creating a nurturing atmosphere that supports the holistic needs of individuals facing memory challenges.
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