Briarcliffe Manor

Pros

• The staff at Briarcliffe Gardens Memory Care Assisted Living is described as very caring and attentive to residents' needs, with open communication with families.
• Residents enjoy a variety of activities, including games, arts and crafts, and musical events, which are well-received by the residents.
• The facility is noted for its clean environment, with regular laundry services provided for residents' clothing.
• The food served at Briarcliffe Gardens is highly praised for its quality and aroma, contributing to a positive dining experience.
• Residents benefit from individualized care plans that accommodate their specific health needs, ensuring comfort and well-being.
• Families express gratitude for the compassionate and professional support provided by the staff during difficult transitions into memory care.
• The facility's layout promotes a tranquil atmosphere with natural light and welcoming common areas for socialization among residents.

Cons

• The second floor rehab unit always smelled like urine, suggesting a lack of cleanliness and possibly understaffing.
• One CNA was left alone to watch 16 to 20 residents and left for about 5 minutes without calling for coverage, which put the residents at risk.
• A CNA failed to address the needs of multiple residents while texting on her phone instead of monitoring them.
• A resident was found still in bed at 9 a.m., soaking wet, indicating neglect and inadequate care.
• There were complaints regarding short-staffing, with only two people covering a hall of rooms for at least 20 patients.
• There was an unpleasant hospital-like odor present at times, detracting from the overall environment of the facility.

Review

Briarcliffe Gardens Memory Care Assisted Living has received mixed feedback, showcasing both exceptional care and areas for improvement. A common thread among many reviews is the attentiveness and compassion of the staff. One reviewer highlighted their father’s experience at Briarcliffe, emphasizing how attentive the caregivers were to his needs. The open lines of communication with family members were particularly valued, as they kept relatives informed about residents' conditions and any necessary accommodations. The facility's willingness to promptly move her father into a single occupancy room due to his sleep apnea shows a dedication to personalizing care based on individual needs.

Amenities seem to play an important role in creating a positive atmosphere at Briarcliffe. Residents have access to various activities, including games, arts and crafts, and community spaces like a sunroom where they can gather together. Meal preparation earned praise from multiple reviewers for its quality; families noted that meals smelled delicious and encouraged residents to eat well. This focus on providing enriching environments complements the intimate care seen at Briarcliffe, which aims to foster relationships through shared dining experiences where residents can choose their seating rather than being assigned places.

The facility itself is described as modern and well-maintained, having only opened four months prior to one reviewer's visit. Its layout includes both single-occupancy and double-occupancy rooms tailored according to the patients’ requirements. However, there are mentions of certain aspects that could be improved upon—specifically in terms of available amenities beyond basic offerings like dining options and recreational areas. A few reviewers expressed disappointment regarding limited options such as library facilities but acknowledged that it may be an early-stage issue due to the newness of the building.

Notably contrasting this positive feedback is criticism focused on staffing levels in certain areas of care within Briarcliffe. For example, issues arose when one reviewer described alarming instances related to understaffing in the rehab unit; she recounted seeing one nursing aide responsible for over 16 residents alone during critical times. This incident raised serious concerns about resident safety and attention since inadequate supervision can lead not only to neglect but also distress among individuals needing support.

While several reviews illustrate how compassionate staff members effectively engage with residents—sharing moments such as sending emails with pictures or maintaining communicative relationships with families—there remain significant discrepancies in experiences depending on specific units within the facility. Some families mentioned distressing situations involving uncleanliness or improper attention given during critical hours where patience was lacking amid high demand for caregiving support.

Overall, despite some troubling reports regarding certain shifts or teams within Briarcliffe Gardens Memory Care Assisted Living, many reviews reflect notable appreciation for how staff strive daily toward genuinely caring interactions while accommodating individual resident needs wherever feasible. Families echoed sentiments pointing towards relief at finding facilities dedicated specifically to memory care—a vital part of navigating dementia-related challenges alongside their loved ones who require specialized approaches tailored explicitly for them—suggesting that Briarcliffe holds a valuable position in this sector despite existing concerns around comprehensive staffing solutions across all service levels offered therein.

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.4 miles)

Physicians

• Atmed Treatment Center (1.1 miles)
• Lim Richard Atwood Medical Associates Limited Johnston (1.1 miles)
• Aspire Dermatology (1.1 miles)
• Zhou Linda MD (1.1 miles)
• OPTX Eyewear (1.2 miles)
• Olneyville Health Center (3.3 miles)
• Coastal Medical Laboratory (3.5 miles)

Cafes

• Latte Love Coffee House (1.9 miles)
• Latte Love Coffee House (2.4 miles)
• Starbucks (3.8 miles)
• New Harvest Coffee (4.3 miles)
• The Nitro Bar (4.7 miles)
• White Electric Coffee (4.9 miles)
• Starbucks (5 miles)

Places of Worship

• Our Lady of Grace Church (2.3 miles)

Restaurants

• Chilangos (3.2 miles)
• Uncle Tony's Pizza and Pasta (3.3 miles)
• Olneyville New York System (3.7 miles)
• Sonic Drive-In (3.8 miles)
• Troop PVD (3.9 miles)
• Nick's on Broadway (4.1 miles)
• Los Andes Restaurant (4.2 miles)

Hospitals

• Providence VA Medical Center (4.4 miles)
• Women and Infants Laboratory (5.4 miles)
• Hasbro Children's Hospital (5.5 miles)

Theaters

• Providence Place Showcase IMAX Theaters (5.1 miles)

Parks

• India Point Park (5.3 miles)
• Roger Williams National Monument (5.5 miles)
• Playground (5.7 miles)
• Roger Williams Park (5.9 miles)

Transportation

• Providence Station - MBTA & Amtrak (PVD) (5.3 miles)