ElderHealth & Living in Springfield, OR

Pros

• ElderHealth is highly recommended for its excellent care and support for families.
• The staff at ElderHealth are wonderful, caring, and professional.
• The facility and its philosophy are wonderful, creating a warm, home-like environment.
• The meals at ElderHealth are great and prepared on site.
• The homes are clean, well maintained, and feel like a comfortable family home.
• Residents are treated with dignity, kindness, and respect by attentive caregivers.
• The staff consistently go above and beyond to care for residents.
• Residents are encouraged to stay independent and actively participate in life.

Cons

• The reviewer stated that this place is disgusting and people are being neglected.
• The reviewer described the new owner as money-hungry and a drunk who has no business working in health care.
• The reviewer noted that medication coverage was removed without blinking an eye.
• One reviewer described the overall experience as not a good experience.
• The reviewer pointed out that the facility is very expensive.
• A reviewer criticized the company for arguing over raises, giving only a small increase above the minimum wage.

Review

ElderHealth & Living Memory Village in Springfield, Oregon is best suited for families seeking a true memory-care specialty delivered in a warm, home-like setting. The campus operates as a cluster of nine small houses, each designed to feel like a residence rather than a hospital wing, with staff who know residents by name and stay involved in daily life. This arrangement is ideal for loved ones who benefit from consistent caregivers, personalized activities, and meals prepared on site, all within a structure that emphasizes dignity, independence where possible, and close family engagement. For families prioritizing a nurturing, neighborly atmosphere where staff attention feels personal and ongoing, this community stands out.

That said, a few realities merit consideration for those weighing alternatives. Budget-conscious families may want to compare pricing carefully, as several reviews note the on-site, small-house model comes with higher expense versus larger campuses. The strongest value here rests in memory-care expertise, not broad campus amenities at discount rates. For families seeking a facility with extensive hospital-linked resources, highly specialized clinical teams beyond memory care, or very aggressive price points, other options could be better fits. A small subset of reviewers also raises questions about ownership and administrative decisions; while these views are in the minority, they underscore the importance of current, direct conversations about governance, pricing, and care philosophy before committing.

The core advantages effectively offset the top concerns. The nine-house design fosters continuity of care: residents are tended by the same care teams, with staff who routinely greet residents, recognize preferences, and tailor activities to individual histories. This level of familiarity translates into calmer daily life, quicker recognition of changes in cognition or mood, and a deeper sense of home. On-site chefs and a robust activity calendar - ranging from live music to field trips and meaningful chores - keep residents engaged and part of daily life rather than passive recipients of care. Families repeatedly highlight the genuine warmth, professional yet compassionate staff, and the sense that residents are treated as people first, not tasks to be completed.

Beyond warmth, the practical supports are substantial. The on-site medical team and owners' direct involvement create a tight feedback loop for care planning, with transparent communication pathways to families. Memory-specific programs, such as the day club and respite options, offer flexibility for caregivers and a continuum of engagement for residents. The campus design - indoor-outdoor spaces, small living areas, and the ability to move between houses to find the best fit - helps staff balance safety with autonomy. Testimonies describe improvements in quality of life, consistent routines that reduce agitation, and even health markers that improve when care teams address both hygiene and social engagement with equal attention.

Additional positives reinforce the decision to choose ElderHealth & Living for many families. Families praise the staff's dedication, often noting that caregivers stay long-term and develop genuine relationships with residents. The culture of celebration and personal connection - birthdays, family visits, and shared meals - contributes to a sense of belonging that many memory-care residents miss in larger campuses. The on-site setting also supports regular family involvement: visits, face-to-face updates, and the ability to participate in daily life through activities and shared tasks. The combination of small-house intimacy, continuous staffing, and a real sense of community makes this a compelling choice for memory-care at home-level warmth.

Ultimately, the decision hinges on alignment of priorities. For families who value a resident-centered, staff-staffed, home-like environment with strong continuity of care and robust daily engagement, ElderHealth & Living Memory Village is hard to beat in the Eugene-Springfield area. For those prioritizing cost control, broader clinical resources, or a more traditional large-campus model, alternatives should be explored thoroughly. The prudent path is to tour, speak directly with current residents' families, review pricing structures in detail, and inquire about staff retention and care-plan consistency. If memory care with a familial, small-house atmosphere and active daily life is the top criterion, ElderHealth & Living earns a confident, forward-facing recommendation.

This part of Springfield, Oregon, offers a variety of amenities and services that cater to seniors looking to settle in a convenient location with easy access to essential facilities. There are several pharmacies within a short distance, providing easy access to medications and healthcare supplies. The area also boasts a selection of reputable medical clinics and hospitals for any healthcare needs. Additionally, there are dining options ranging from casual eateries like Burrito Boy and Denny's to more upscale establishments like Gridiron Grill & Tap House. For recreation, there are nearby parks such as Meadow Park and Hendricks City Park for outdoor activities, as well as the Cinemark 17 theater for entertainment. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient place to call home.

Pharmacies

• Sav-on Pharmacy (0.2 miles)
• Cannabis (3.4 miles)
• Fred Meyer Pharmacy (4.7 miles)
• Target Pharmacy (6.2 miles)
• Albertsons Pharmacy (7.4 miles)
• Sav-On Pharmacy (7.4 miles)
• Rite Aid (7.5 miles)

Physicians

• Thurston Medical Clinic (0.5 miles)
• Springfield Family Practice Group (3.6 miles)
• Willamette Valley Dermatology (3.7 miles)
• MR Imaging Associates (3.8 miles)
• McKenzie Medical Imaging PC (3.8 miles)
• Mckenzie Medical Center (3.8 miles)
• Oregon Medical Group (3.8 miles)

Hospitals

• Emeritus at Springfield - the Woodside (1.1 miles)
• McKenzie-Willamette Medical Center (3.8 miles)
• Riverbend Hospital Pediatric Unit (5.6 miles)
• Oregon Heart & Vascular Institute (5.6 miles)
• PeaceHealth Sacred Heart Medical Center at Riverbend (5.6 miles)
• Sacred Heart Medical Center - Children's Miracle Network (6 miles)
• White, Kery - Nova Health Urgent Care Coburg (7.5 miles)

Restaurants

• Gridiron Grill & Tap House (2.9 miles)
• Burrito Boy (3.6 miles)
• Cornucopia Main Street (4.5 miles)
• Denny's (5.6 miles)
• Jack In The Box (6.2 miles)
• Hop Valley Brewing Company (6.2 miles)
• Denny's (6.2 miles)

Cafes

• Pump Cafe (4.4 miles)
• Panera Bread (6.1 miles)
• Starbucks (6.3 miles)
• Dutch Bros Coffee (6.6 miles)
• Starbucks (6.8 miles)
• Dutch Bros Coffee (7.9 miles)
• Tailored Coffee Roasters (8 miles)

Parks

• Meadow Park (4.9 miles)
• Hendricks City Park (6.5 miles)
• Alton Baker Dog Park (7.1 miles)
• West University Park (7.7 miles)

Theaters

• Cinemark 17 (6.3 miles)