Marquis Care At Centennial

Pros

• The staff were amazing and went out of their way to make the recovery process as smooth as possible.
• The facility is very clean with a wonderful nursing team.
• The therapists were knowledgeable and kind.
• The facility is a place they would want to return to for rehab or memory care.
• The care team includes a great rehab staff, with wonderful courtyards and tasty food.
• The memory care staff provide personalized care and keep residents engaged with meaningful activities.
• The nurses, social workers, therapists, and care staff demonstrate obvious compassion and caring; the environment is friendly, helpful, and clean.

Cons

• They are incompetent.
• All they want to do is bill.
• They don't have the training to handle medical conditions beyond giving aspirin.
• They refuse to follow her doctor's orders.
• They hadn't changed her diaper since 2 a.m., leaving her soaking wet.
• The doctor lied when he said he had had a full conversation with her.
• The staff would not even open the door for them when they left.

Review

Marquis Centennial comes across in these accounts as a place with real strengths in rehab and memory care, paired with a culture that many residents and families describe as warm, welcoming, and capable. Across several reviews, the facility is portrayed as clean, with attractive courtyards and a sense of purpose in the way therapies are organized. Families frequently highlight the commitment of the nursing team, therapists, and social workers, who are described as personable, knowledgeable, and genuinely caring. The overarching message from multiple commenters is that this is a place where recovery and daily living can be meaningful experiences, especially for those who need physical rehabilitation or help with memory care.

The most consistently praised aspect is the rehabilitation program itself. Several reviewers emphasize how the therapy teams - physical and occupational therapists in particular - provide skilled guidance and a steady path toward regainment of function. One reviewer notes a transition from wheelchair to cane, crediting the rehabilitation process for making that possible and describing the treatment plan as thorough and supportive. Another person recounts four months spent at Marquis Centennial, later returning for a planned procedure and continuing to seek care there, underscoring a reputation for reliable, continuous support across stays. The positive sentiment is reinforced by appeals to family members that if they ever needed rehab or long-term care, Marquis Centennial would be a preferred choice.

Cleanliness and a pleasant physical environment are other threads that run through the favorable reviews. Several statements commend the facility's cleanliness and the appealing settings, including well-maintained spaces and inviting courtyards. In addition to polished surroundings, reviewers repeatedly speak of the staff's attentiveness in memory care and other units, highlighting not only the care teams but also the warmth and engagement that residents experience during the day. These observations are paired with appreciations for the culinary side of the experience, with some reviewers noting that meals are tasty and that the overall environment supports a sense of normalcy and dignity for residents.

Beyond rehab, Marquis Centennial receives praise for the caliber of the nurses, social workers, therapists, and care staff. One reviewer, who identifies as a nurse, explicitly commends the level of professionalism, clinical knowledge, and compassion observed across the team, and conveys confidence that residents appear well cared for and happy. This consensus - from caregivers and families alike - paints Marquis Centennial as a facility where the human touch - alongside clinical competence - creates a supportive atmosphere for residents in both short-term recovery and longer-term care.

Yet these positive portraits sit beside serious cautions raised by a few reviewers. A particularly stark account describes a rapid decline in a family member's health after a hospital transfer, with a stroke occurring within 24 hours and communications about the event allegedly mishandled. The reviewer claims hospital staff did not reach out promptly, a doctor claimed a full conversation had occurred when, in fact, the patient signaled distress with limited responses, and there were concerns about neglect - specifically delays in basic care such as not changing a diaper while the patient was soaked. The closing injunction, "DO NOT SEND YOUR LOVED ONE HERE," conveys the depth of fear and distrust felt by that family and stands in sharp contrast to the other, more positive voices.

Other negative threads touch on incidents of poor door service and administrative friction. One family describes a Thanksgiving discharge where staff failed to hold a door for a wheelchair-using wife, and a general sense that not all front-line staff were aligned with the patient-centered approach they expected. A separate review raises concerns about treatment that appears focused on billing rather than patient care, including accusations of incompetence, resistance to following doctors' orders, and a preference for billing a different physician over addressing immediate medical needs. There are even mentions of medical emergencies requiring paramedics, which amplify anxieties about safety and reliability.

Despite these sharp contrasts, a common thread remains: Marquis Centennial can deliver excellent care, especially in therapeutic and everyday support for residents who need rehab or memory-care services. When experiences are positive, they consistently emphasize engaging activities in memory care, safe environments, well-trained staff, and the sense that residents are involved and valued throughout the day. The facility is described as a place where dedicated professionals work to help people heal, recover, and maintain dignity, with praise directed at the overall atmosphere, the care teams, and the outcomes of therapy.

For families considering Marquis Centennial, the reviews suggest a nuanced decision. There is clear potential for high-quality rehabilitation, compassionate care, and comfortable, clean surroundings, along with staff who can deeply impact a resident's quality of life. At the same time, there are legitimate concerns about communication, responsiveness, and administrative practices that must be weighed carefully. Prospective residents and their loved ones would benefit from asking direct questions about stroke protocols, family notification procedures, and who to contact in emergencies, as well as observing the facility firsthand to see how staff interact with residents and how quickly concerns are addressed. In short, Marquis Centennial appears capable of delivering outstanding rehab and daily living support, but families should enter with a clear plan for communication and oversight to ensure their loved one's safety and well-being.

This part of Portland, Oregon offers a variety of amenities that cater to the needs of seniors looking for comfortable living. With several medical offices and pharmacies located within a short distance, accessing healthcare services is convenient. There are also numerous cafes, restaurants, and places of worship nearby, providing opportunities for socialization and spiritual fulfillment. In addition, the proximity to parks such as Gresham Main City Park and Tsuru Island offers beautiful outdoor spaces for leisurely walks and relaxation. For any emergency medical needs, there are hospitals like Legacy Mount Hood Medical Center located within a few miles. Overall, this area provides a calm and accessible environment that would be ideal for seniors looking to settle down in a peaceful neighborhood with essential amenities within reach.

Physicians

• Rockwood Medical Offices (0.3 miles)
• Dr. Steven Clark & Associates (1.2 miles)
• Jon Wesley Crew (1.7 miles)
• Eastside Periodontics (1.8 miles)
• Buckman Christy R MD MD (2 miles)
• Rose City Urgent Care & Family Practice (2.3 miles)
• Mt Hood Women's Health (2.3 miles)

Pharmacies

• Rite Aid (1.2 miles)
• Walgreens (1.2 miles)
• Rite Aid (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.8 miles)
• Walgreens (3.9 miles)

Cafes

• Dutch Bros Coffee (1.2 miles)
• Black Rock Coffee Bar (2.3 miles)
• Starbucks (4.9 miles)
• Starbucks (5.6 miles)
• Panera Bread (5.7 miles)
• Dutch Bros. Coffee (7.2 miles)
• Common Grounds Coffee House (7.8 miles)

Places of Worship

• East Hill Kid City (1.6 miles)
• St Henry Catholic Church (1.7 miles)
• St Rose Catholic Church (7.6 miles)

Restaurants

• Jazzy Bagels (1.8 miles)
• Heidi's Restaurant And Bakery (1.9 miles)
• Subway (2.2 miles)
• Long John Silver's (2.5 miles)
• Del Taco (2.5 miles)
• Olive Garden (2.6 miles)
• Burger King (2.7 miles)

Parks

• Gresham Main City Park (1.9 miles)
• Tsuru Island (1.9 miles)
• Imagination Station (2.6 miles)
• Dabney State Park (5 miles)
• Happy Valley Park (5.5 miles)
• Crown Park (5.6 miles)
• Lents Park (5.9 miles)

Hospitals

• Legacy Mount Hood Medical Center (2.4 miles)
• Adventist Medical Center (5 miles)
• Kaiser Sunnyside Medical Center (7.8 miles)

Theaters

• Century 16 Eastport Plaza (6 miles)

Transportation

• TriMet Hollywood/NE 42nd Ave Transit Center (8 miles)