Gateway Gardens

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  • Outdoors

    A garden with a sculpture of children and a dog in front of a house.
  • Building

    A statue of a person on horseback in front of a building surrounded by landscaped gardens.
  • Architecture

    A modern suburban residential house with a clean and well-maintained exterior.
  • Trees

    A beautiful backyard with a well-maintained lawn, surrounded by trees and landscaping, under warm sunlight.
  • Landscaping

    A residential building with a pathway and well-maintained landscaping.
  • Garden

    A serene garden space featuring a small water fountain, surrounded by lush greenery and rocks.
  • Entrance

    A well-maintained house with a landscaped front yard, featuring flower beds and a welcoming entrance.
  • Outdoor

    A tranquil garden with a circular pathway surrounded by lush greenery and trees, leading to charming houses.
  • Exterior

    A suburban house with a well-maintained lawn and shrubs.
  • Pathway

    A sunny garden pathway lined with hanging flowers and lush greenery.
  • Porch

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  • Flag

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Gateway Gardens

178 Commons Drive, Eugene, OR 97401

For more information about senior living options: (844) 490-3973

3.5 from 10 reviews
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Memory Care Respite Care

Overall Review of Gateway Gardens

Pros

  • pro It is a very nice place.
  • pro They took care of him as long as they could have.
  • pro The staff is very nice.
  • pro Kim has always been there for any questions during the three years the family member was at Gateway Gardens.
  • pro They provided home-cooked meals and paid attention to family needs.

Cons

  • pro The facility prevented him from seeing his family, claiming he didn't want to, which the reviewer calls a lie.
  • pro The facility allegedly keeps patients in beds to maximize profits, implying care is sacrificed for money.
  • pro He underwent surgery without family or friends present, which is viewed as improper.
  • pro He was medicated for a condition he never had, with brutal side effects.
  • pro The admissions and transfer process between hospital and Gateway Gardens was described as horrible, confusing, and messy.
  • pro He was fed no solid foods despite having no restrictions and received no pain medicine, leaving him in pain.
  • pro He fell from his bed twice during the first night.
  • pro Out-of-town family couldn't reach him because staff gave the wrong building and room number.
  • pro He died within 24 hours of arriving at Gateway Gardens.
  • pro Afterward, there was no explanation or follow-up; only a flower delivery with little communication.

Review

Gateway Gardens emerges in these accounts as a place of care that inspires strong loyalties in some visitors and deep concern in others. Taken together, the reflections reveal a facility that is capable of offering warmth and attentive support to families, while also being a source of distress for those who feel their loved ones were not treated with the dignity and communication they expected. The mix of experiences suggests that family members walk in with very different expectations, and that the reality inside can feel both comforting and troubling, depending on who is sharing the story and when.

One of the most urgent and emotionally charged accounts centers on a longtime partner who was admitted from a State Hospital. The writer describes a situation in which she was not allowed to see her partner, and where the staff insisted he did not want to see her - a claim she vehemently rejects, insisting it is untrue. The scene is complicated by a restraining order that she says was necessary to secure help, followed by remorseful reflections about that action. The writer feels the facility kept him from his family, suggesting that his care was influenced by practical concerns about bed occupancy and revenue rather than by a genuine concern for his well-being. There are accusations that the patient's autonomy and closeness to those who care about him were prioritized less than other competing pressures, including the possibility that money was guiding decisions. The account also mentions a dramatic moment when someone abruptly snatched the phone away during a call, the persistence of a still-open case, and the lifting of an RO that had previously constrained contact. The desire to visit and be present at important medical moments, including surgery, is a clear throughline, underscoring the human need for family presence at times of vulnerability.

In a separate, equally grave narrative, a father's experience is described with the clarity and urgency of a sudden tragedy. He was taken to Gateway Gardens on 4/19/19 and passed away the very next day, 4/20/19, after being transferred from the hospital. The sequence of events is recounted as chaotic and confusing, with multiple gaps in communication to out-of-town relatives who could not reach him because the wrong building and room number were provided. The care specifics are troubling: the father was not given solid food, allegedly had no pain medication, and experienced real pain. The account notes that he fell from his bed twice on the first night, introducing a sense of preventable harm. The rapid progression to death within 24 hours, combined with a lack of explanation from either the hospital or Gateway Gardens, leaves the family with questions and a sense of unfinished business. Flowers were sent by an aunt, but there were no follow-up calls or direct communications to explain what happened or to provide closure, contributing to a lingering sense of abandonment and unanswered concerns.

Beyond these two highly charged stories, there are contrasting notes about care quality and empathy. One reviewer emphasizes that Gateway Gardens offers home-cooked meals and pays attention to family needs, painting a picture of nourishment and attentiveness that aligns with a comfortable, supportive environment. This perspective highlights the everyday, practical aspects of care - the meals, the willingness to listen, and the feeling that the facility can be a steady, reassuring presence for families during difficult times. It is a reminder that a care facility is not only a set of clinical procedures but also a space where warmth, routine, and human connection matter as much as medical care.

A separate positive testimony speaks to the consistency and responsiveness of the staff over an extended period. The writer describes Gateway Gardens as a very nice place where a family member was tended to "as long as they could," with a strong sense of gratitude toward the staff, and in particular toward someone named Kim who was available to answer questions over a span of three years. This account reinforces the idea that, for some families, the facility offers reliable, compassionate support and a sense that dedicated staff members can make a meaningful difference in the day-to-day experience of residents and their loved ones.

Taken as a whole, the collection of voices presents Gateway Gardens as a place of real dualities. For some families, it is a sanctuary of attention, homey meals, and dependable staff who foster a feeling of security and continuity. For others, it becomes a site of fear, miscommunication, and painful questions about how decisions are made, how residents' wishes are honored, and how families are kept informed - especially during critical moments like surgery, deteriorations in health, or end-of-life transitions. The stark contrasts call for transparent, consistent communication, rigorous safeguarding of patient rights, and a clear, accountable approach to care planning that includes families as active partners rather than afterthoughts.

In the end, these accounts underscore a fundamental truth about long-term care facilities: the quality of the experience hinges not only on the clinical care provided but also on the quality of relationships - between staff and residents, and between staff and families. When communication breaks down, the distress can be amplified, leaving families feeling isolated at times when they most need clarity and reassurance. When communication is strong, and there is visible attentiveness to both medical needs and human connection, families can experience peace of mind even amid difficult circumstances. This spectrum of experiences invites reflection on how Gateway Gardens and facilities like it can better support families, honor patient wishes, and ensure that every voice is heard, especially when lives hang in the balance.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Mahlon Sweet (9 miles away) Mahlon Sweet (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Gateway Gardens is an assisted living community located in Eugene, OR. We offer a range of services and amenities to ensure that our residents are comfortable and well-cared for. Our types of care include respite care, providing short-term assistance for those recovering from illness or surgery.

Our community features a variety of amenities designed to enhance the quality of life for our residents. These include a beauty salon, where residents can receive professional hair and nail services, as well as access to cable or satellite TV for entertainment. We also provide community-operated transportation for convenience and ease of access to local destinations. For those who enjoy technology, we have a computer center with Wi-Fi/high-speed internet available.

Dining is an important aspect of our community, and we take special care to accommodate any dietary restrictions that our residents may have. Our dining room offers restaurant-style dining with delicious meals prepared by our staff. Additionally, we have a small library and gaming room for leisure activities.

We understand the importance of maintaining physical wellness, which is why we offer a fitness room and outdoor space for exercise opportunities. Housekeeping services are provided to keep living spaces clean and tidy.

Care services at Gateway Gardens are comprehensive and personalized. Our staff is available 24/7 through our call system to assist with any needs that arise. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. We also offer specialized memory care programming for those with cognitive impairments.

Medication management ensures that medications are taken properly and on time, while meal preparation and service ensure that residents receive nourishing meals throughout the day. A mental wellness program is in place to support emotional health.

In terms of nearby amenities, there are numerous options close by to meet various needs. With many cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, theaters, and transportation options nearby, residents will find everything they need within reach.

At Gateway Gardens, we strive to provide a warm and inviting environment where residents can feel at home while receiving the care and support they need.

Nearby Places of Interest

Physicians

  • Emerald Sleep Disorders Center (0.3 miles)
  • Allergy & Asthma Center PC (0.3 miles)
  • Oregon Oral Surgeons (0.3 miles)
  • Movassaghi Plastic Surgery & Ziba Medical Spa: Kiya Movassaghi MD (0.3 miles)
  • Andrew McIvor, MD (0.3 miles)
  • Diane L Baird MD PC (0.4 miles)
  • Cascade Endoscopy Center (0.8 miles)

Pharmacies

  • Target Pharmacy (0.8 miles)
  • Albertsons Pharmacy (1 miles)
  • Sav-On Pharmacy (1 miles)
  • Synergy Rx (1.3 miles)
  • Safeway Pharmacy (1.4 miles)
  • Rite Aid (1.5 miles)
  • Fred Meyer Pharmacy (1.8 miles)

Parks

  • Alton Baker Dog Park (0.9 miles)
  • Meadow Park (1.5 miles)
  • West University Park (1.9 miles)
  • Hendricks City Park (1.9 miles)
  • Skinner Butte Park (2.1 miles)

Cafes

  • Panera Bread (0.9 miles)
  • Dutch Bros Coffee (1.2 miles)
  • Starbucks (1.2 miles)
  • Starbucks (1.6 miles)
  • Tailored Coffee Roasters (1.8 miles)
  • Dutch Bros Coffee (1.9 miles)
  • Jazzy Ladies Cafe & Coffeehouse (2 miles)

Restaurants

  • Newman's Grotto (1 miles)
  • Chipotle Mexican Grill (1 miles)
  • Café 440 (1.1 miles)
  • Wild Duck Cafe (1.3 miles)
  • Cafe Yumm! - On Gateway (1.6 miles)
  • McMenamins North Bank (1.6 miles)
  • Denny's (1.6 miles)

Theaters

  • Cinemark 17 (1 miles)

Hospitals

  • White, Kery - Nova Health Urgent Care Coburg (1.6 miles)
  • Riverbend Hospital Pediatric Unit (1.9 miles)
  • PeaceHealth Sacred Heart Medical Center at Riverbend (1.9 miles)
  • Oregon Heart & Vascular Institute (2 miles)
  • Sacred Heart Medical Center - Children's Miracle Network (2.1 miles)

Transportation

  • Amtrak (2 miles)

Frequently Asked Questions

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