Valley View Alzheimer's Care in Frankfort, OH

3363 Ragged Ridge Rd, Frankfort, OH 45628

For more information about senior living options: (844) 490-3973

4.3 from 43 reviews
5 stars
33
4 stars
3
3 stars
0
2 stars
1
1 stars
6

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Overall Review of Valley View Alzheimer's Care

Pros

  • pro The staff at Embassy of Valley View are outstanding—compassionate, attentive, and respectful.
  • pro The food is fresh and delicious, and meals are prepared with care to be nutritious and enjoyable.
  • pro The activities are engaging and diverse, helping residents stay active and entertained.
  • pro The team provides exceptional care and support to residents and their families.
  • pro Charla is a dedicated staff member who helps residents reach their full potential.
  • pro The staff love residents and treat them like family.
  • pro The Valley View team is top notch, with great teamwork.
  • pro The facility has a warm, family-like, close-knit atmosphere where residents and families feel at home.
  • pro Dementia care at Valley View is described as the finest, with staff engaging lovingly and supporting one another.

Cons

  • pro The facility is described as having caused deaths from negligence and falls, with it being called nasty, stinky, and rude, and accused of only caring about money, suggesting it should be closed.
  • pro It is portrayed as having poor management (except for one staff member) and overworked floor staff, with shifts of 16–20 hours.
  • pro One reviewer would give zero stars and urges others to avoid the place for dementia care, describing it as unsafe and like a circus.
  • pro The facility allegedly refused to turn in paperwork to jobs and families, thereby screwing over a family member.
  • pro Marge is criticized as a money hog who only pretends to care about residents.
  • pro The DON is labeled a puppet with ongoing drama among staff, indicating leadership problems.
  • pro The placement is deemed unsafe, with claims that deaths from falls occurred and the environment is not suitable for loved ones.
  • pro The overall impression is that the place is a joke and nothing good about it, to the point of not even wanting to leave a dog there.

Review

Valley View Alzheimer’s Care in Frankfort is best suited for families seeking a dementia-focused environment that feels like a home, where residents are known by name and care is delivered with warmth, patience, and a steady, engaging routine. It is especially appropriate for memory-impaired seniors who respond to personalized attention, meaningful social interaction, and a strong sense of community. Those who prioritize a nurturing, family-like atmosphere with active family involvement will find this community compelling. Conversely, families needing stringent medical oversight, consistent safe-safeguard protocols, or a management track record of low turnover should explore alternatives and compare options before deciding.

The strongest asset here is the caregiving culture. Multiple families report staff who are compassionate, attentive, and respectful, creating an impression that residents are valued individuals rather than cases. The environment is repeatedly described as home-like, with teams that build trusting connections with residents and their families. The memory-care focus is evident in dementia-specific training and programming that emphasizes engagement, cognitive-friendly activities, and routines that support stability. Residents often enjoy home-cooked meals, thorough cleanliness, and daily opportunities to socialize and stay both mentally and physically active. Leadership elements, especially the contributions of Charla and the DON, are highlighted as stabilizing forces that promote resident well-being and staff cohesion.

Yet the picture is not uniform. A subset of reviews carries serious warnings about safety and management. Some families allege neglect or malpractice tied to falls and other incidents, with one reviewer describing outcomes as fatal and urging closure. Others describe ongoing managerial challenges, staffing strains, and long shifts that leave caregivers stretched thin. There are complaints about a culture of overwork, inconsistent oversight, and verbal or procedural friction among leadership and frontline staff. One account even characterizes operations as chaotic, with concerns about paperwork, accountability, and the facility’s responsiveness to family needs. These accounts are not universal, but they are persistent enough to demand careful consideration.

Despite the critics, the favorable experiences illustrate what can happen when Valley View operates at full strength. The community earns loyalty by fostering a “one big family” vibe in which residents and families feel included, respected, and emotionally supported. The staff’s dementia training translates into calmer engagement, individualized attention, and a targeted approach to anxiety and memory loss. The activity calendar often features diverse, dementia-appropriate outings and events, such as zoo trips or park outings, that residents remember fondly and that help sustain mood and participation. The combination of loving caregivers, consistent routines, and nourishing, home-style meals creates a practical, tangible quality of life that families frequently cite as the reason for choosing this community.

Prospective families should approach Valley View with a clear, proactive plan. Schedule multiple visits, speak directly with the DON and the activities director, and request candid, current information about staff-to-resident ratios and turnover. Inquire how falls, health changes, and incidents are documented, reviewed, and communicated to families, and ask to see recent calendars and menus to gauge day-to-day life. It is essential to talk to current residents and their families about day-to-day experiences, and to probe what changes have been made in response to past concerns. Transparency on how safety, quality of care, and family communication are managed will illuminate whether the strengths can reliably offset the risks described in some reviews.

In the end, Valley View Alzheimer’s Care offers a compelling option for memory-care that emphasizes warmth, personalized attention, and family involvement. For families prioritizing a home-like atmosphere with strong dementia programming, it can deliver meaningful improvements in quality of life and daily joy for residents. Those who require unwavering, rigorous safety oversight and a proven track record of incident prevention may wish to compare other communities with more documented stability in leadership and operations. When the fit is right, when a loved one responds to attentive, relationship-centered care and thrives on purposeful activities, Valley View stands out as a decision that can restore confidence, reduce caregiver stress, and keep a beloved family member engaged and cared for.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Valley View Alzheimer's Care in Frankfort, OH, is a compassionate and nurturing assisted living community designed specifically for individuals living with Alzheimer’s disease and other forms of dementia. Our facility provides a secure and supportive environment that fosters dignity, independence, and quality of life.

Nestled in a serene setting, Valley View offers residents access to beautiful parks nearby, allowing for leisurely outdoor strolls and fresh air. This connection to nature creates a calming atmosphere that enhances the overall well-being of our residents. Additionally, our community is conveniently located near two places of worship, providing spiritual support and opportunities for engagement within the local faith community.

At Valley View, we prioritize personalized care tailored to each resident's unique needs. Our dedicated staff is trained in specialized dementia care techniques and is committed to creating meaningful experiences through engaging activities, social interactions, and therapeutic programs. We understand the importance of familiarity and routine for our residents, which is why we promote an environment that encourages connection and comfort.

We invite families seeking a loving home for their loved ones with Alzheimer’s or related conditions to experience the warmth and compassion of Valley View Alzheimer's Care in Frankfort. Here, every day is an opportunity for joy, discovery, and connection within a vibrant community dedicated to enriching lives.

Nearby Places of Interest

Parks

  • Brad Lightle Park (2.1 miles)
  • Hopewell Culture National Historical Park (11.7 miles)
  • Paint Creek State Park (12 miles)
  • Yoctangee Playground (13.5 miles)

Places of Worship

  • Knight, Latisha - Latisha Knight (2.3 miles)
  • Southern Baptist Convention (2.7 miles)
  • Church of Jesus Christ of Latter Day Saints (7.6 miles)
  • Good Hope United Methodist Church (8.1 miles)
  • Bourneville Christian Union Church (8.5 miles)
  • St Benignus Catholic Church (9 miles)
  • Ohio Council of Christian Union (9 miles)

Pharmacies

  • Rite Aid (8.9 miles)
  • Corner Pharmacy (9.1 miles)
  • Good Neighbor Pharmacy (9.8 miles)
  • Stewart's Pharmacy (9.8 miles)
  • Knisley Pharmacy (10.5 miles)
  • CVS Pharmacy (12 miles)
  • McFadden Pharmacy (12 miles)

Restaurants

  • Burger King (9 miles)
  • Cahouns (9 miles)
  • Pleasant Valley Shake Shoppe (10.1 miles)
  • Smitty S Tavern (10.9 miles)
  • Country Crust Bakery (11.3 miles)
  • Casa Del Taco (11.7 miles)
  • McDonald's (11.9 miles)

Physicians

  • Greenfield Family Practice (9 miles)
  • Adena Family Medicine-Greenfield (9.4 miles)
  • Greenfield Medical Services (10 miles)
  • Jenison Gary MD PhD (10.5 miles)
  • Chillicothe Family Physicians (11.9 miles)
  • Family Healthcare (12.1 miles)
  • Oral & Maxillofacial Surgery (12.5 miles)

Hospitals

  • Adena Greenfield Medical Center (9.4 miles)
  • Chillicothe VA Hospital (10.8 miles)
  • Chillicothe VA Medical Center (11.3 miles)
  • Adena Health Center (12 miles)
  • Family Urgent Care (13.6 miles)

Transportation

  • Big Buck Taxidermy (12.2 miles)
  • U-Haul Neighborhood Dealer (13.4 miles)
  • Enterprise Rent-A-Car (13.4 miles)
  • U-Haul Neighborhood Dealer (13.5 miles)

Cafes

  • Hilltop Cafe (12.6 miles)
  • Panera Bread (13.5 miles)

Theaters

  • Chillicothe Civic Theater (13.6 miles)

Frequently Asked Questions

Where is Valley View Alzheimer's Care?
Does Valley View Alzheimer's Care provide care for residents with dementia or Alzheimer's disease?

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