Valley View Alzheimer's Care

3363 Ragged Ridge Rd, Frankfort, OH 45628

For more information about senior living options: (844) 490-3973

4.3 from 42 reviews
5 stars
32
4 stars
3
3 stars
0
2 stars
1
1 stars
6

Memory Care Skilled Nursing Facility

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    Overall Review of Valley View Alzheimer's Care

    Pros

    • pro The staff are compassionate, attentive, and respectful, making every resident feel valued.
    • pro Valley View feels like a warm, home-like community that cares for residents and their families.
    • pro The meals are fresh, nutritious, and enjoyed by residents, reflecting careful preparation.
    • pro The activities are engaging and diverse, keeping residents mentally and physically active.
    • pro Families feel confident and at ease knowing their loved ones are in caring hands.
    • pro Charla and the care team are dedicated to helping residents reach their full potential.
    • pro The facility is described as a close-knit, family-like atmosphere with home-cooked meals.
    • pro Dementia care at Valley View is characterized by loving interactions and ongoing staff training.
    • pro The DON and long-tenured staff foster trusting relationships with residents and families.
    • pro Outings and events, such as trips to the Columbus Zoo, are organized and enjoyed by residents.

    Cons

    • pro A reviewer warned to stay far from Valley View, alleging negligence led to the deaths of two family members and that staff care only about money, saying the facility should be shut down.
    • pro Another reviewer urged people seeking dementia care to avoid the facility, describing poor management, overworked staff, long shifts, and a domineering DON.
    • pro A post claimed the facility refuses to turn in paperwork to jobs and families, "screwing over" a family member.
    • pro A review stated that if they could give zero stars, they would, advising healthcare workers to RUN from the place and calling the environment a circus due to management issues.
    • pro A commenter described the place as pathetic and said it should be shut down.
    • pro Multiple reviews complained that staff are treated poorly and overworked, indicating poor management overall.

    Review

    Embassy of Valley View presents itself as more than a care center; it aims to be a true home where memory care residents find a sense of community, love, and daily purpose. Several reviewers describe the atmosphere as warm and family-like from the moment you arrive, with friendly faces ready to greet residents and help meet their mental, physical, and social needs. The overarching impression in many accounts is that the staff are dedicated to creating an environment where residents feel valued and cared for, with attention to both daily routines and meaningful engagement.

    Numerous families recount deeply positive experiences that center on personal attention and genuine compassion. One family member describes a mother who received exceptional care - compassionate, attentive, and consistently respectful - where the staff went out of their way to honor her individuality. The meals are highlighted as a strength, described as fresh, nutritious, and enjoyable, with staff taking care to plan menus that residents appreciate. The daily activities are praised for being engaging and varied, helping to keep residents active and entertained, which in turn provides families with confidence and peace of mind about their loved ones' well-being. This sense of a "home" and a team that treats residents with dignity is a recurring thread in many of the endorsements.

    Another heartfelt testimonial highlights a sister's experience with her brother, who had been anxious before arriving but began thriving under the Valley View team's care. The reviewer points to the staff's daily attention and ability to address anxiety as a turning point, noting that her brother became happier, more active, and more engaged. Special recognition is given to Charla, described as a dedicated individual who helps residents reach their full potential. The reviewer even expresses a willingness to award ten stars for the care received, underscoring the impact of responsive, person-centered support.

    Beyond individual stories, several accounts speak to the facility's stability and the way it becomes a second family. A family member who has had a relative in the facility for six months calls the care "best ever," commending not only the frontline staff - nurses, aides, laundry, kitchen, custodial - but also the warmth and reliability of Charla as a lifeline. The sense of teamwork is emphasized, with descriptions of a close-knit, home-like atmosphere where residents feel loved and families feel welcomed and supported. Testimonials frequently touch on the notion that the entire team works together to create a caring environment that extends to family members as well.

    Yet the picture is not entirely uniform. A message left by a reviewer contains stark warnings, recounting the deaths of two family members in the span of a year who allegedly died after falls tied to negligence. The reviewer characterizes the facility as "nasty" and fixated on money, asserting that it should be closed down and that the care provided did not meet basic safety standards. This account stands in sharp contrast to the many positive memories shared by others and is presented as a stern caution to prospective families. The tone here is urgent and accusatory, reflecting a belief that patient safety and accountability were compromised.

    There are additional critiques that echo concerns about management and workload. Some reviewers describe a troubling disconnect between what they expect from leadership and what they experience on the floor. Language about poor management, overworked staff, and specific personnel dynamics - such as references to a "DON puppet" and ongoing drama - paints a picture of a facility where operational pressures may color day-to-day care. One reviewer even singles out a particular administrator in a way that suggests inconsistent support for staff, which can affect morale and, in turn, resident care. Another comment mentions a staff member in housekeeping who is described as "nasty and two-faced," adding to a sense that employee relations and internal communication may be areas of concern for some families.

    Still, other voices within the reviews emphasize the strongest possible endorsement of the people who work there. There are mentions of a supportive management team, including praise for the director of nursing and for dementia-specific training that appears to be integrated into staff development. The Activities Director is celebrated for creative programming, with a memorable example of coordinating a bus trip to the Columbus Zoo after finding and coordinating community participation. The sentiment is clear: when the team is aligned and engaged, Valley View can offer genuinely meaningful experiences for residents, from interactive dementia-focused activities to opportunities for outings that create lasting memories for residents and their families.

    The collection of reviews also includes repeated affirmations about the quality of life inside the facility: home-cooked meals that residents enjoy, a clean environment, and staff who are described as kind, patient, and attentive to the needs of residents and their families. Instances of staff taking time to talk with families, to explain daily routines, and to participate in family moments - such as sitting with a loved one during illness or providing bedside comfort - help illustrate a philosophy of care that seeks to honor residents in a holistic way. The presence of a strong, caring community extends to the offices and front desks, where staff are described as supportive to families during difficult times, providing both practical assistance and emotional backing.

    Overall, Valley View emerges as a place of strong, heartfelt care to many who have experienced it firsthand, characterized by a sense of home, dedicated staff, and a commitment to dementia-informed practice. It is a setting where residents are often described as part of a family, where activities are designed to align with memory-care needs, and where staff frequently go above and beyond to nurture relationships with both residents and their loved ones. At the same time, the reviews acknowledge significant tensions and serious concerns raised by some families, including allegations of neglect, safety lapses, staffing pressures, and management challenges. Those seeking care there are encouraged to weigh both the glowing tributes and the cautions, and to engage directly with the facility - asking about safety protocols, staffing ratios, dementia-specific training, and the processes by which families are kept informed and involved in care decisions.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Valley View Alzheimer's Care in Frankfort, OH, is a compassionate and nurturing assisted living community designed specifically for individuals living with Alzheimer’s disease and other forms of dementia. Our facility provides a secure and supportive environment that fosters dignity, independence, and quality of life.

    Nestled in a serene setting, Valley View offers residents access to beautiful parks nearby, allowing for leisurely outdoor strolls and fresh air. This connection to nature creates a calming atmosphere that enhances the overall well-being of our residents. Additionally, our community is conveniently located near two places of worship, providing spiritual support and opportunities for engagement within the local faith community.

    At Valley View, we prioritize personalized care tailored to each resident's unique needs. Our dedicated staff is trained in specialized dementia care techniques and is committed to creating meaningful experiences through engaging activities, social interactions, and therapeutic programs. We understand the importance of familiarity and routine for our residents, which is why we promote an environment that encourages connection and comfort.

    We invite families seeking a loving home for their loved ones with Alzheimer’s or related conditions to experience the warmth and compassion of Valley View Alzheimer's Care in Frankfort. Here, every day is an opportunity for joy, discovery, and connection within a vibrant community dedicated to enriching lives.

    Nearby Places of Interest

    Parks

    • Brad Lightle Park (2.1 miles)
    • Hopewell Culture National Historical Park (11.7 miles)
    • Paint Creek State Park (12 miles)
    • Yoctangee Playground (13.5 miles)

    Places of Worship

    • Knight, Latisha - Latisha Knight (2.3 miles)
    • Southern Baptist Convention (2.7 miles)
    • Church of Jesus Christ of Latter Day Saints (7.6 miles)
    • Good Hope United Methodist Church (8.1 miles)
    • Bourneville Christian Union Church (8.5 miles)
    • St Benignus Catholic Church (9 miles)
    • Ohio Council of Christian Union (9 miles)

    Pharmacies

    • Rite Aid (8.9 miles)
    • Corner Pharmacy (9.1 miles)
    • Good Neighbor Pharmacy (9.8 miles)
    • Stewart's Pharmacy (9.8 miles)
    • Knisley Pharmacy (10.5 miles)
    • CVS Pharmacy (12 miles)
    • McFadden Pharmacy (12 miles)

    Restaurants

    • Burger King (9 miles)
    • Cahouns (9 miles)
    • Pleasant Valley Shake Shoppe (10.1 miles)
    • Smitty S Tavern (10.9 miles)
    • Country Crust Bakery (11.3 miles)
    • Casa Del Taco (11.7 miles)
    • McDonald's (11.9 miles)

    Physicians

    • Greenfield Family Practice (9 miles)
    • Adena Family Medicine-Greenfield (9.4 miles)
    • Greenfield Medical Services (10 miles)
    • Jenison Gary MD PhD (10.5 miles)
    • Chillicothe Family Physicians (11.9 miles)
    • Family Healthcare (12.1 miles)
    • Oral & Maxillofacial Surgery (12.5 miles)

    Hospitals

    • Adena Greenfield Medical Center (9.4 miles)
    • Chillicothe VA Hospital (10.8 miles)
    • Chillicothe VA Medical Center (11.3 miles)
    • Adena Health Center (12 miles)
    • Family Urgent Care (13.6 miles)

    Transportation

    • Big Buck Taxidermy (12.2 miles)
    • U-Haul Neighborhood Dealer (13.4 miles)
    • Enterprise Rent-A-Car (13.4 miles)
    • U-Haul Neighborhood Dealer (13.5 miles)

    Cafes

    • Hilltop Cafe (12.6 miles)
    • Panera Bread (13.5 miles)

    Theaters

    • Chillicothe Civic Theater (13.6 miles)

    Frequently Asked Questions

    Where is Valley View Alzheimer's Care?
    Does Valley View Alzheimer's Care provide care for residents with dementia or Alzheimer's disease?

    Nearby Communities

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