Symphony of Centerville

Pros

• The community is clean, beautiful, and filled with natural light, creating a warm and welcoming atmosphere for residents and families alike.
• Staff members are knowledgeable, caring, and dedicated to providing excellent care and support to residents.
• Many residents have had positive experiences participating in engaging activities that promote social interaction and enjoyment.
• Families feel reassured by the administration's responsiveness and communication regarding their loved ones' care.
• The facility offers a good value compared to other options, with high-quality care provided to residents.
• The overall ambiance of the facility fosters a sense of safety and calm for both residents and visiting family members.
• The staff demonstrates remarkable patience and compassion when interacting with residents, even those with challenging behaviors.
• Residents appreciate the absence of carpets, reducing the risk of trips and falls in their living environment.
• Many families express gratitude for the personal connections they've built with the staff during their loved ones’ stay at Symphony at Centerville.
• Overall satisfaction ratings indicate that many families believe their loved ones receive quality memory care at this facility.

Cons

• The admin staff was difficult to reach for responses and resolutions, often requiring personal interaction for answers.
• There were several instances where a resident was found in wet clothes and bedding, indicating insufficient attention from morning staff.
• The facility felt more institutional than homey, lacking a warm atmosphere.
• Staff turnover and shortages were concerning for several reviewers, leading to inconsistent care.
• Some activities lacked engagement, with residents not participating or feeling confused due to the layout of the facility.
• There was a desire for more frequent nursing staff presence, as the facility did not have 24/7 nursing coverage.
• Concerns were raised about the adequacy of staff training, particularly in managing unpredictable behaviors and sensory impairments in residents.

Review

Symphony of Centerville has garnered a wide array of feedback from families and residents regarding its memory care services, indicating both strengths and areas for improvement. Overall, the facility is praised for its welcoming atmosphere, well-maintained environment, and the dedication of its staff. Many reviewers highlighted their initial experiences as positive, with numerous families expressing relief at finding a place that seemed safe and nurturing for their loved ones. The community's design features a plethora of windows allowing natural light to flood in, creating an inviting ambiance that transcends typical nursing home settings.

One prevalent theme in the reviews is the commitment of the staff. Families appreciated the knowledge and compassion shown by administrative and caregiving personnel alike. Specific staff members, like Dani and Carrie, were frequently mentioned as exemplary figures who embody care and kindness towards all residents. It was noted that most employees exhibited admirable patience while interacting with residents who possess dementia or other cognitive impairments. This dedication contributes to a sense of community among both staff and inhabitants, cultivating an environment wherein residents can feel valued and understood.

Moreover, many reviewers spoke highly of Symphony's engaging activity programming which aims to enhance residents' quality of life. Various activities are organized to foster connections between residents as well as encourage participation from family members. These events not only serve to stimulate mental engagement but also provide opportunities for families to bond with their loved ones during visits - experiences some reflected on fondly after losing their family members. Overall, the activities were recognized as enjoyable moments that ushered happiness into the daily lives of individuals within this community.

However, there were significant concerns raised about staffing levels at specific times which may hinder resident care. While many acknowledged that Symphony was generally better staffed than other places they had researched or experienced with regards to memory care facilities, reports surfaced indicating instances where attention might not have been sufficient—specifically at night when aides weren't able to consistently monitor every resident adequately. Some families reported distressing situations where their loved ones experienced wet bedding due to delayed responses from caregivers when necessary assistance was needed.

In addition to staffing issues during certain hours, reviewers expressed mixed feelings about communication with administration personnel. While initial interactions tended to be helpful and reassuring when admitting loved ones into Symphony’s care system, follow-up responsiveness became problematic for some family members over time. Several reviewers suggested improvements could be made in this area by streamlining communication channels or ensuring administrative staff remain accessible for ongoing questions or concerns regarding resident care.

Despite these criticisms regarding staffing attentiveness during off-hours and some communication hurdles faced by families, it is evident that Symphony has made a profound impact on many residents’ lives through committed caregiving practices tailored explicitly toward individual needs in memory care settings. Families voiced gratitude for discovering a supportive environment where their relatives could thrive under compassionate guidance—a sentiment echoed by those involved in navigating complex transitions alongside these vulnerable populations seeking specialized assistance in their golden years.

Ultimately, Symphony of Centerville stands out as a commendable option within the realm of assisted living facilities specializing in memory care despite possible areas needing enhancement related primarily to staffing consistency during certain shifts. With remarkable levels achieved in residential engagement activities combined with an overall warm ambiance exemplified by dedicated team members—the facility leaves an impression bound by familial connections cultivated through genuine service committed each day toward enriching lives amidst challenges associated with aging-related conditions such as dementia or Alzheimer's disease.

This part of Washington Township, Ohio offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Mack's Tavern, Bargos Grill & Tap, and El Rancho Grande, there are plenty of dining options for residents to enjoy. Additionally, there are numerous physicians' offices and pharmacies in the area including Ohio Pain Clinic and CVS Pharmacy for convenient healthcare access. For leisure activities, there are cafes like Starbucks and Panera Bread where seniors can socialize with friends. The proximity to parks such as Rosewood Park and Cox Arboretum MetroPark provide opportunities for outdoor recreation. In terms of healthcare services, there are hospitals like Miami Valley South and Kettering Medical Center in close proximity. Overall, this part of Washington Township offers a well-rounded community with diverse amenities suitable for senior living.

Restaurants

• Mack's Tavern (0.5 miles)
• Bargos Grill & Tap (0.6 miles)
• Bill's Donut Shop (0.7 miles)
• El Rancho Grande (1.1 miles)
• Raising Cane's Chicken Fingers (1.2 miles)
• Frickers (1.2 miles)
• Chick-Fil-A (1.3 miles)

Physicians

• Ohio Pain Clinic (0.6 miles)
• Freedom Home Health of Dayton (0.6 miles)
• Trusted Health Care (0.6 miles)
• Vertrae : Kamal Woods, MD, MBA, FAANS (0.6 miles)
• Neurology Diagnostics - Joel Vandersluis MD (0.7 miles)
• Pain Relief of Dayton (0.8 miles)
• Kettering Physician Network Primary Care (1.1 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Home Med Equipment & Respiratory (0.9 miles)
• Discount Drug Mart (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Kroger Pharmacy (2.1 miles)
• Walgreens (3.2 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (3.4 miles)
• Starbucks (3.4 miles)
• Starbucks (3.9 miles)
• Panera Bread (4.2 miles)
• Warehouse 4 (4.7 miles)

Parks

• Rosewood Park (2.2 miles)
• Cox Arboretum MetroPark (3.1 miles)
• Schoolhouse Park (3.3 miles)
• Lincoln Park (4.3 miles)

Hospitals

• Life Care Hospitals-Dayton (3 miles)
• Miami Valley South (3.2 miles)
• Miami Valley Hospital South (3.2 miles)
• Kettering Health Breast Center (4.1 miles)
• Kettering Medical Center (4.3 miles)
• Dayton Children's Outpatient (4.8 miles)

Theaters

• Cinemark Dayton South 16 + XD (3.1 miles)

Places of Worship

• West Carrollton Church of the Nazarene (4.6 miles)