Centerville Place

Pros

• Centerville is described as an amazing place.
• The staff were amazing to the loved one and treated her with the respect she deserved.
• The rehab staff were very nice and tried to work with her.
• Some nurses and therapists are nice and helpful.
• One reviewer described the center as "really nice."
• A reviewer suggested the idea of a resident ambassador program to greet new residents.

Cons

• The facility is described as a money grab by management and deeply abhorrent.
• Residents are found barely dressed and unbathed.
• The building suffers from a wood roach infestation, with roaches seen in the dining area.
• Clothes are taken to laundry and never returned.
• Call lights are not answered promptly, endangering residents.
• The food is unappetizing and insufficient for adults.
• The facility is unsanitary, with bedbugs and residents unattended in hallways and dining areas.
• Critical equipment like crash carts either do not work or are mishandled, and some nurses cannot operate them.
• Administrators are accused of lying, and requests to speak with management are routinely ignored.

Review

Centerville emerges here as a place of sharp contrasts, where one story can swing from high praise to devastating critique within the same facility. On the one hand, several accounts celebrate moments when staff showed exceptional care, dignity, and responsiveness, especially during emergencies. A family member's rehab stay is described as positive in its most acute moments: staff are "amazing," treat the loved one with the respect she deserved, and even when medevac was needed, the coordination between paramedics and facility personnel happened within minutes. In these snippets, the staff are seen as capable, compassionate, and professional, with caregivers making a genuine difference in someone's crisis by ensuring smooth and respectful handling. A few reviewers go so far as to call certain nurses and therapists "nice and helpful," and one reviewer even notes a program where volunteers or resident ambassadors mingle with new arrivals to welcome them. In short, there are utterances of gratitude about dedicated individuals who seemed to lift the day for a patient in rehab and who were described as treating the person with care despite the facility's broader shortcomings.

Yet the other side of the picture is stark and persistent across many comments. The facility is repeatedly portrayed as unsanitary and unsafe, with recurring infestations and a troubling lack of basic hygiene. Reviewers describe residents who are barely dressed or unbathed, dining areas invaded by roaches described as "wood roaches" and, in one case, roaches two inches long. Bedbugs are mentioned as a frequent problem, and the overall cleanliness of rooms, bathrooms, and common areas is called into question. The dining experience is criticized as well, with meals deemed inadequate in size, quality, and appeal - so unappetizing that families felt compelled to bring food from outside. Laundry issues are highlighted, including clothes that disappear or fail to return, which compounds the sense of disorder and neglect.

Communication and responsiveness emerge as another major theme. Call lights are reported as being ignored or unanswered for extended periods, and phones ringing in resident rooms often go unanswered as staff appear preoccupied with personal devices rather than resident needs. The sense of active engagement with residents' well-being is sometimes described as non-existent, with anecdotes of dementia patients unattended in hallways or dining rooms, and limited activities offered to residents who deserve meaningful engagement during recovery or long-term care. Several reviewers recount difficulties in obtaining information about their loved ones, with discharge papers missing, requests to speak with management ignored, and a frustrating pattern of not being kept in the loop about care plans or changes in status.

Beyond hygiene and communication, there are numerous concrete concerns about medical care and day-to-day operations. Critics claim med administration times are inconsistent, with at least one report of a nurse leaving residents unattended for hours before returning to administer medications. The reliability of essential medical equipment is questioned, with claims that crash carts do not work or are misused due to staff unfamiliarity. Shower facilities are described as limited, with only one hot-water option, while residents are allegedly expected to drink water from bathroom sinks, highlighting a broader pattern of cutting corners in basic comforts and safety. The care team is also accused of lapses in more intimate care - such as not shaving or dressing patients properly for meals or neglecting to ensure a patient takes prescribed medications, leading to preventable discomfort and deterioration.

Management and leadership are frequent targets of critique in these accounts. A recurring accusation is that administrators lie or evade questions, with residents' families even feeling forced to remove loved ones from the facility rather than endure unsafe or unresponsive conditions. Names are invoked to illustrate accountability concerns, including allegations that the director of nursing is vindictive and that management as a whole is unconcerned with the welfare of residents. Several reviewers describe attempts to engage with management as fruitless, noting ignored meeting requests and unreturned calls. The sentiment ranges from "0 stars" to outright calls for shutdown or non-state funding if the facility cannot deliver proper care. Vehicles for change - such as clarifying discharge paperwork or addressing ongoing maintenance issues - are described as stalled or ignored, leaving families frustrated and worried about the long-term safety and dignity of their loved ones.

In multiple narratives, these concerns culminate in a sense of betrayal and urgency: families describe moving their loved ones to other facilities after witnessing repeated deficiencies, sometimes with stories of severe consequences like bedsores, catheter placement without clear justification, or other medical oversights that demanded escalation to hospital care. One family member recounts that after a hospitalization, upon return to the same facility, the patient's room was not cleaned, soap was unavailable, and the overall environment felt unsafe enough to justify bringing care back home instead. Others describe the emotional toll of watching caregivers struggle with proper assessment, timely treatment, and proper documentation, ultimately leading to distrust and a decision to seek safer, more responsive care environments.

Taken together, the collection of experiences portrays Centerville as a place with pockets of compassionate, capable caregiving, especially during urgent moments, but overshadowed by serious and recurring concerns about sanitation, safety, staffing, communication, and administration. The most common threads warn prospective families to be vigilant: demand rigorous hygiene and infestation controls, verify that call lights and med administration systems function reliably, request regular and transparent updates on care plans, and scrutinize discharge processes and paperwork. For families weighing options, these reviews suggest comparing Centerville with other facilities that offer demonstrable consistency in staffing, cleanliness, and patient-centered care, and to visit at different times to gauge how the facility operates under various conditions. In the end, whether a stay will feel like a hopeful, healing environment or a challenging, risk-prone one may hinge on the specifics of management, the quality of frontline staff, and how seriously the institution treats patient dignity, safety, and dignity.

Centerville, Ohio is a vibrant and convenient area for senior living, offering easy access to essential amenities such as pharmacies, physicians, hospitals, restaurants, cafes, parks, theaters, and places of worship. With several pharmacies within a few miles radius, seniors can easily access their medications and medical supplies. The proximity to trusted healthcare providers like Kettering Physician Network Primary Care and Ohio Pain Clinic ensures quality medical care. There are plenty of dining options ranging from fast food to upscale restaurants like El Rancho Grande and Mack's Tavern. In addition, numerous parks provide opportunities for outdoor recreation and relaxation. For entertainment, seniors can enjoy movies at Cinemark Dayton South 16 + XD. The West Carrollton Church of the Nazarene offers spiritual support for those seeking a place of worship. Overall, Centerville is a well-rounded community that caters to the various needs of seniors in terms of healthcare, dining, recreation, and spiritual well-being.

Pharmacies

• Home Med Equipment & Respiratory (0.5 miles)
• CVS Pharmacy (1 miles)
• Discount Drug Mart (1.2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.2 miles)
• Kroger Pharmacy (2.4 miles)
• CVS Pharmacy (2.9 miles)

Physicians

• Kettering Physician Network Primary Care (0.5 miles)
• Augusta, James Ttering Health Medical Group Bariatric Surgery (0.6 miles)
• Vertrae : Kamal Woods, MD, MBA, FAANS (0.6 miles)
• Trusted Health Care (1.1 miles)
• Freedom Home Health of Dayton (1.1 miles)
• Ohio Pain Clinic (1.1 miles)
• Neurology Diagnostics - Joel Vandersluis MD (1.3 miles)

Restaurants

• Frickers (0.8 miles)
• El Rancho Grande (0.8 miles)
• Raising Cane's Chicken Fingers (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Bargos Grill & Tap (0.9 miles)
• McDonald's (0.9 miles)
• Mack's Tavern (1 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.8 miles)
• Starbucks (4 miles)
• Starbucks (4.4 miles)

Hospitals

• Life Care Hospitals-Dayton (2.3 miles)
• Kettering Health Breast Center (3.5 miles)
• Miami Valley South (3.7 miles)
• Miami Valley Hospital South (3.8 miles)
• Kettering Medical Center (4.1 miles)
• Dayton Children's Outpatient (4.5 miles)

Parks

• Rosewood Park (2.4 miles)
• Cox Arboretum MetroPark (2.4 miles)
• Schoolhouse Park (3.8 miles)
• Lincoln Park (4.3 miles)

Theaters

• Cinemark Dayton South 16 + XD (2.4 miles)

Places of Worship

• West Carrollton Church of the Nazarene (4 miles)