Wellspring

Pros

• The tour of Evergreen Retirement Community was great, and the staff appeared friendly and caring towards the residents.
• The facility has a beautiful atmosphere, making it feel more like home than a nursing home.
• Residents enjoyed a wide variety of activities and social events, which contributed to a vibrant community life.
• The cottages offered spacious living arrangements with private patios, providing a comfortable environment for residents.
• The dining hall was elegant with delicious food options available before the pandemic.
• Staff members were described as attentive and helpful, demonstrating a commitment to resident care.
• The community had been well-maintained, showcasing recent updates that enhanced its overall appeal.
• Residents appreciated the range of amenities available, including party rooms, game rooms, and swimming pools for exercise and relaxation.

Cons

• The care at the memory unit was inadequate, with residents appearing dirty and unkempt, and staff failing to provide necessary assistance during meals.
• The staff at Evergreen Retirement Community was unfriendly and not transparent, with numerous safety hazards present that were not addressed.
• Residents have been without air conditioning for months, even in extreme heat, with maintenance requests going unfulfilled.
• While the facility itself is nice, it did not offer sufficient value for its high cost compared to other options.
• Evergreen Retirement Community was too large and complex for residents with memory issues, leading to confusion and difficulty navigating the environment.
• There were instances of delayed meal service and changes in food quality since the pandemic due to staffing shortages.
• Despite a pleasant atmosphere and well-maintained units, concerns about annual rate increases have made some potential residents hesitant to choose the facility.

Review

Evergreen Retirement Community is a facility that has garnered mixed reviews, reflecting a broad spectrum of experiences from various families and residents. While some individuals appreciate the community's amenities, atmosphere, and certain aspects of care, others express deep concerns regarding staff attentiveness and overall conditions.

One common theme seen among reviewers is the quality of care provided at Evergreen. Some families had negative experiences with the memory unit, where one reviewer described a disheartening situation involving their elderly brother returning home looking unkempt—dirty, unshaven, and excessively sleepy—prompting serious doubts about the level of personal care he received during his stay. Concerns were raised about staff members eating meals while neglecting to assist residents who required help with cutting food. Though the facility itself was noted for being pleasant and visually appealing, several reviewers pointed out that these exterior qualities did not compensate for inadequate attention to resident needs.

In contrast, other visitors highlighted positive experiences with caring staff within specific units or during tours. One family noted that management in the memory unit was always available and attentive, expressing satisfaction with both the physical environment and staff interactions. Others described their tours as informative and welcoming, appreciating how well they were treated by knowledgeable personnel willing to answer all questions regarding amenities and activities offered. The sense of community among the team members was also praised in some reviews; however, consistency seemed to be an issue across different areas of care.

Facility amenities such as spacious apartments or cottages were frequently mentioned as strengths of Evergreen Retirement Community. Visitors appreciated features like multiple dining areas on each floor for easier access to meals and various activity rooms catering to diverse interests—from quilting clubs to current events discussions. The layout was designed intentionally for engagement through shared spaces, gardens, game rooms, an auditorium, and even a swimming pool for gentle exercise opportunities. Nevertheless, some remarks emphasized that despite these offerings, many felt that cost did not align well with what was available; several reviewers questioned if sufficient value existed for the high monthly fees.

A significant concern raised repeatedly revolved around temperature control within living quarters for residents—one reviewer noted their mother had gone without air conditioning amid sweltering heat conditions despite multiple complaints made to maintenance staff over months. This lack of urgency appeared emblematic of broader operational issues affecting Greenwood’s commitment to resident comfort—a sentiment echoed by those noting insufficient staffing levels which could create safety hazards within common areas during construction work.

Some families expressed happiness with their loved ones’ living situations after settling into Evergreen Retirement Community. Reviewers celebrated aspects like cleanliness in apartment upkeep coupled with updated facilities alongside dedicated social activities offered throughout the week meant fostering connections among residents who may feel isolated otherwise. Residents' satisfaction at home often contrasted starkly against concerns regarding service delivery from caregivers—a dichotomy underlining nuanced perceptions surrounding this retirement community.

Despite varied narratives weaving through feedback surrounding Evergreen Retirement Community's services—balancing effective team efforts seen occasionally against evidences pointing toward systemic shortcomings—the complexity encapsulates broader challenges faced by assisted-living facilities today amidst changing societal expectations post-pandemic era pressures intertwining health standards along with human connections considered paramount especially in later life stages.

Located in Cincinnati, Ohio, this part of town offers a variety of amenities that cater to senior living. With multiple pharmacies such as CVS and Walgreens within close proximity, access to medication and healthcare is convenient. Places of worship like St James of the Valley and St Vivian's Catholic Church provide spiritual support for residents. A range of dining options are available including Station Family BBQ and Skyline Chili, catering to different tastes. Nearby hospitals such as Cincinnati Children's and Good Samaritan Hospital ensure quality healthcare services are easily accessible. Additionally, transportation options like Metro Bond Hill Garage make getting around effortless. Parks like Winton Woods Cherry Hill Shelter provide opportunities for outdoor recreation, while theaters such as Showcase Cinema de Lux Springdale 18 offer entertainment options. Overall, this area combines convenience, healthcare accessibility, and recreational activities making it a desirable location for senior living in Cincinnati.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Kroger Pharmacy (1.8 miles)
• Walgreens (2.2 miles)
• Walgreens (3.3 miles)
• Kroger Pharmacy (3.4 miles)

Places of Worship

• St James of the Valley (0.9 miles)
• St Vivian's Catholic Church (1.7 miles)
• Lifespring Christian Church (2.8 miles)
• Adath Israel Congregation (3.3 miles)
• White Oak Chapel (5.9 miles)
• St Mary Church (6 miles)
• Vineyard Church Northwest (6.1 miles)

Restaurants

• Station Family BBQ (1.3 miles)
• Skyline Chili (1.7 miles)
• Buffalo Wings & Rings (1.7 miles)
• McDonald's (2.2 miles)
• Hook Fish & Chicken (2.9 miles)
• McDonald's (3 miles)
• Skyline Chili (3.5 miles)

Cafes

• Gabby's Cafe (1.4 miles)
• Panera Bread (1.7 miles)
• Silverton Cafe (4.8 miles)
• Starbucks (5.3 miles)
• The 86 Coffee Bar & Concert Venue (5.9 miles)

Hospitals

• Summit Behavioral Healthcare (1.7 miles)
• Cincinnati Children's (3.5 miles)
• Cincinnati Children's Hospital Medical Center (5.3 miles)
• Veterans Hospital (5.4 miles)
• University of Cincinnati Medical Center (5.5 miles)
• Good Samaritan Hospital (5.6 miles)
• Mercy Health - The Jewish Hospital (5.7 miles)

Physicians

• Reading Family Practice (2.9 miles)
• The Urology Group (3.7 miles)
• Riverhills Neuroscience (3.8 miles)
• Springdale Family Medicine (4 miles)
• Bowen Center For Women's Health (4.4 miles)
• ESD Pediatric Group (5 miles)
• UC Health Primary Care Family Medicine (5.1 miles)

Transportation

• Metro Bond Hill Garage (3.1 miles)

Parks

• Winton Woods Cherry Hill Shelter (4.4 miles)
• Chamberlin Park (4.7 miles)
• Blue Ash Summit Park (5.8 miles)
• Sharon Woods Park (6.2 miles)

Theaters

• Showcase Cinema de Lux Springdale 18 (5.7 miles)