Willow Ridge

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Willow Ridge Willow Ridge Willow Ridge

Willow Ridge

2140 Milton Road, Charlotte, NC 28215

For more information about senior living options: (844) 490-3973

1 from 1 review
Memory Care

Overall Review

Pros

  • pro The staff member at the front desk made an effort to accommodate the visitor by providing a tour, despite not being the designated tour guide.
  • pro The willingness to show around a walk-in guest demonstrates a helpful attitude from the staff.
  • pro The opportunity to see the facility firsthand allowed for personal observation of its layout and environment.
  • pro There is potential for improvements and updates, indicating that there is room for positive change in the facility's appearance and operations.

Cons

  • pro The front desk staff at Willow Ridge was unhelpful and lacked knowledge.
  • pro The facility appeared dirty and unkempt upon entering.
  • pro The overall atmosphere of the place was dull and institutional.
  • pro The environment seemed outdated and in need of renovations.
  • pro Staff members were unable to answer questions about the facility.

Review

Willow Ridge has garnered a negative reputation based on recent visitor experiences, which highlight several areas of concern regarding the facility's appearance, staff knowledge, and overall atmosphere. The first impression of any establishment often plays a crucial role in how it is perceived, and unfortunately, Willow Ridge appears to fall short in this regard. Upon entering the facility, visitors are greeted not by an inviting reception area but rather by a disorganized and unkempt environment that sets a disappointing tone for what is supposed to be a welcoming place.

One particularly alarming aspect noted in reviews is the condition of cleanliness within Willow Ridge. Visitors remarked on the state of the entrance as being dirty and poorly maintained. This creates an immediate sense of unease and discomfort for anyone walking through the doors. In environments where hygiene and cleanliness should be paramount—especially those catering to vulnerable populations such as elderly residents or individuals requiring special care—the lack of attention to these details raises significant questions about the level of care provided within the facility itself.

The lighting and overall aesthetic cannot be overlooked either; reviewers highlighted that Willow Ridge felt dark and dingy upon entry. A well-lit environment can often foster feelings of safety, warmth, and comfort, while a dimly lit space may evoke feelings of gloom or neglect. Unfortunately, visitors described the institution's atmosphere as oppressive rather than uplifting. Many expected a more vibrant setting that would promote positivity and well-being but instead encountered an atmosphere reminiscent of age-old institutions—a stark reminder that sometimes places fail to evolve with modern standards.

In addition to its uninviting ambiance, one critical area that desperately needs improvement is staff competence. When one visitor approached Willow Ridge without an appointment hoping for an informative tour, they were instead met with disappointment when informed that no tours could be given due to staffing limitations. Although someone agreed to provide an impromptu walkthrough, it quickly became clear that this person lacked adequate training or knowledge about the facility’s offerings and services. Visitors often have numerous questions when evaluating potential placements for themselves or their loved ones; thus, having knowledgeable staff available is essential in creating trust and transparency.

Furthermore, beyond mere appearances and staffing issues lies a broader concern regarding quality assurance at Willow Ridge. The review suggests that there might currently exist systemic issues related to upkeep—both physical renovations such as painting or updating facilities as well as internal policies revolving around employee training programs—culminating in what visitors perceive as institutional neglect rather than individualized care focused on improving residents' experiences.

In light of these observations from multiple reviews detailing uncomfortable visits at Willow Ridge—specifically focusing on unsatisfactory conditions ranging from cleanliness issues to uninformed personnel—it becomes evident that drastic changes are necessary for this facility if it hopes to attract potential residents seeking both safe accommodations and compassionate support services moving forward. Addressing concerns through improvements across various facets—from physical renovations aimed at enhancing aesthetics all the way down through rigorous employee training designed explicitly for better service delivery—will ultimately determine whether Willow Ridge can shift its current trajectory toward becoming more aligned with expectations held by those seeking reliable residential options within their community.

Features

Housing

  • 52 resident community capacity 52 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlotte Douglas International (11 miles away) Charlotte Douglas International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Willow Ridge in Charlotte, NC is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon with a beautician on-site, allowing residents to easily maintain their personal grooming needs. Residents can also enjoy watching their favorite shows or movies with cable or satellite TV in their fully furnished apartments.

For convenience, Willow Ridge offers community-operated transportation and transportation arrangement services, making it easy for residents to get around and attend appointments. A computer center is available for residents who wish to stay connected digitally, while Wi-Fi/high-speed internet ensures seamless online access throughout the community.

The dining experience at Willow Ridge is exceptional, with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are accommodated as part of the meal preparation and service. Additionally, there are four cafes and 12 restaurants nearby for residents who prefer eating out or exploring different culinary options.

To promote an active lifestyle, Willow Ridge features various amenities such as a fitness room, gaming room, small library, outdoor space, and gardens. Wellness programs are available to support mental health and overall well-being. Activities are carefully planned and scheduled daily, including resident-run activities and planned day trips to keep residents engaged.

Care services at Willow Ridge are comprehensive and include 24-hour call system and supervision to ensure round-the-clock assistance when needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. The community also offers specialized memory care programming for those with cognitive impairments.

In terms of nearby conveniences, there are seven pharmacies located in close proximity along with six physicians' practices for easy access to medical care. Transportation arrangements for non-medical purposes are available as well as transportation to doctors' appointments. Additionally, there is one park nearby for residents who enjoy spending time outdoors. For spiritual needs, there is a place of worship within reach.

Overall, Willow Ridge provides a comfortable and supportive environment for seniors in Charlotte, NC, with an array of amenities, care services, and nearby conveniences to cater to their individual needs and preferences.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.9 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.7 miles)
  • Family Care Specialty Pharmacy (3 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (4.3 miles)

Transportation

  • Sugar Creek Station (2.3 miles)
  • LYNX University City Boulevard Station (3.1 miles)
  • LYNX UNC Charlotte - Main Station (4.4 miles)

Restaurants

  • Divine Barrel Brewing (2.5 miles)
  • Noda Bodega (2.6 miles)
  • Haberdish (3 miles)
  • Zaxby's (3.3 miles)
  • The Workman's Friend (3.7 miles)
  • Common Market (3.7 miles)
  • Chick-Fil-A (4.1 miles)

Cafes

  • Smelly Cat Cof (2.9 miles)
  • Villanis Bakery (4 miles)
  • Hex Coffee (4.5 miles)
  • Starbucks (4.9 miles)
  • Jeni's Splendid Ice Creams (6.5 miles)
  • Starbucks (7.2 miles)
  • Starbucks (7.8 miles)

Physicians

  • Carolina Asthma & Allergy (4.2 miles)
  • Carolina Asthma & Allergy Center (4.2 miles)
  • Paviol Dermatology (4.2 miles)
  • Greater Carolinas Womens Center PA (4.3 miles)
  • Perry Orthopedics & Sports Medicine (4.5 miles)
  • Dermatologic Laser Center (4.6 miles)
  • Cotswold Medical Clinic (5.2 miles)

Places of Worship

  • St John's Baptist Church (4.5 miles)
  • First Baptist Of Charlotte: Family Life Center (5.2 miles)
  • Covenant Presbyterian Church (5.5 miles)
  • St Gabriels Catholic Church (5.9 miles)
  • Idlewild Baptist Church (8 miles)
  • Carmel Baptist Church (9 miles)
  • Sharon Baptist Church (9.6 miles)

Parks

  • First Ward Park (4.9 miles)
  • Fourth Ward Park (5.1 miles)
  • Romare Bearden Park (5.5 miles)
  • Little Sugar Creek Greenway (5.7 miles)
  • Sedgefield Neighborhood Park (6.6 miles)

Theaters

  • AMC Concord Mills 24 (8.9 miles)
  • AMC Northlake 14 (9.4 miles)

Frequently Asked Questions

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