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Mountain View Manor Nursing Center in Bryson City, NC

Mountain View Manor Nursing Center is a memory care community in Bryson City, NC.

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Mountain View Manor Nursing Center in Bryson City, NC

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410 Buckner Branch Road, Bryson City, NC 28713

For more information about senior living options: (866) 208-4318

3.2 from 25 reviews
5 stars
10
4 stars
4
3 stars
2
2 stars
0
1 stars
9

Overall Review of Mountain View Manor Nursing Center

common 12 reviews mention this

Staff are described as caring

Many residents and families describe the staff as kind, attentive, and compassionate.

Across multiple reviews, people say the staff treated residents with kindness and showed compassion during visits and care. Several reviewers highlight positive experiences with nurses, caregivers, and day-to-day interactions, including moments of support that helped residents feel comforted. A few other reviews mention staff issues, but even those reviews often focus on staffing levels rather than claiming no one is trying to help.

caveat 5 reviews mention this

Cleanliness and odors split opinions

Cleanliness is a major point of disagreement, with some describing unpleasant odors and others praising the facility as clean.

Some reviewers say the building smells bad or feels dirty, including reports that residents were left in soiled conditions. Other reviewers describe the center as very clean, noting no unpleasant odors during their visit and being impressed by housekeeping. Because both experiences appear in the reviews, cleanliness seems inconsistent depending on timing and circumstances.

caveat 5 reviews mention this

Staffing and response times raise concerns

Several reviews raise concerns about staffing shortages and getting timely help.

Multiple negative reviews describe staffing shortages and situations where residents allegedly did not receive help when needed. One reviewer says call lights and phone communication went unanswered, while others describe delays that led to serious consequences. A separate review notes the facility needed more staff, even while still praising parts of the care.

common 2 reviews mention this

Meals and special diets come up

Reviews mention both a positive community meal and dissatisfaction with meals.

One reviewer described a Valentine’s dinner and a “great meal” as part of the resident experience. Another reviewer criticized what they described as the food, saying their family member was served “mush” and seemed unhappy with what was being provided. The community also offers diabetes diet and special-diet support in its care approach.

common 2 reviews mention this

On-site events shape the experience

Residents and visitors mention community events like themed dinners and music gatherings.

At least a couple of reviews describe participating in or observing on-site moments such as a themed Valentine’s gathering. Another reviewer talks about singing with a group and noticing residents appear happy and engaged. These reviews align with the community emphasizing scheduled day-to-day activity programming.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Foothills Parkway To Pigeon Forge (24 miles)

Restaurants

  • Trish's Mountain Diner (24.1 miles)

Cafes

  • Wild Bear Tavern (24.8 miles)

Frequently Asked Questions

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