Mountain View Manor Nursing Center in Bryson City, NC
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410 Buckner Branch Road, Bryson City, NC 28713
For more information about senior living options: (844) 490-3973
The staff were awesome and the nurses were the best in the state. Residents experienced an improved quality of life thanks to compassionate caregivers and staff at Mountain View Manor. The staff were amazing, caring, compassionate, and attentive. Claudia K. is truly dedicated to her community members and a credit to her team. Two of the reviewer’s daughters work there; they love their patients and care deeply. The staff are friendly and courteous and speak with patients with kindness.
The facility is an absolutely horrible place, with residents sitting in urine and feces for hours and nurses being rude to residents. The staff appears miserable, is understaffed and under-supported, and they aren’t paid anything worth a damn, showing that the company doesn’t care about its employees. The facility kicked a resident out at 7:30 pm for trying to leave out the back door. Calls for help go unanswered and the facility ignores phone messages, indicating neglect of residents. The place is described as a total and complete mess, where residents cannot stand, transfer, or open basic items. The staff makes residents wear diapers when they are not incontinent and does not acknowledge residents’ dementia, taking away dignity. A severe staff shortage allegedly endangered a resident, the facility is dirty and smells like body fluids, and residents are left sitting in filth without baths or meals. The social worker Claudia is rude and hateful and should not be allowed to work in healthcare. The facility is a dump and not suitable for one’s loved ones; do not place them there.Mountain View Manor Nursing Center in Bryson City, NC is best suited for families that prize a warm, person-first atmosphere where devoted caregivers can make a measurable difference when staffing levels cooperate. The facility regularly draws praise for moments of genuine compassion, and families report that residents experience improved mood and engagement when the care team is present and attentive. It can serve well for short-term rehab or respite, where a resident benefits from steady, sympathetic contact and a familiar routine. In those windows, a resident’s dignity can be preserved, meals can feel nourishing, and small touches, a kind word, a patient assistant at the bedside, a well-timed supplement, matter deeply. The strongest argument for Mountain View Manor is the potential for heartfelt, individual attention from staff who truly care; that potential, however, depends on consistent staffing and leadership that keeps quality front and center.
Those who should consider alternatives are families confronting chronic under-staffing, frequent turnover, or repeated reports of neglect. Several reviews describe residents sitting in urine or needing care that doesn’t arrive promptly, with call bells ignored or inadequately answered. Instances of poor housekeeping, odors, and dirty rooms surface as warning signs that the facility’s day-to-day operations falter when staffing is stretched thin. While some families praise certain caregivers as outstanding or even state-of-the-art compared to nearby options, others recount experiences that undermine trust, medication changes that seem abrupt, rules that strip dignity, or parents being discharged under pressure. For long-term care with high medical or behavioral needs, these inconsistencies become decisive reasons to look elsewhere.
On the positive side, Mountain View Manor can deliver remarkable moments when the team is empowered and present. Reviews highlight nurses who stand out, social workers who are caring, and aides who treat residents like family. The memory of a patient’s improved quality of life after weeks of consistent attention is repeatedly invoked, and events that foster community, special meals, visitors, and spontaneous demonstrations of kindness, underscore the facility’s capacity for warmth. When administrators recognize staff and invest in relationships, the care team can transform an ordinary shift into a meaningful day for a resident. These strengths show up most clearly in respite and short-term stays, where the structure matters less than the crew’s ability to maintain momentum and keep a resident anchored in routine and comfort.
Yet the main drawbacks are real and potentially severe. The most consequential are staffing shortages that translate into slow response times, missed call lights, and delayed assistance during critical moments. Several residents reportedly endure dirty conditions and lack of personal care, while others counsel families to avoid placing someone here at all because of safety and dignity concerns. Medication management appears uneven at times, and some families report being cut off or surprised by changes without adequate explanation. The gap between glowing anecdotes and harsh allegations is not small, making a careful, up-close evaluation essential. In short, the risk is not theoretical: it plays out in daily routines, in the hallway, and in the conversations families have with staff and administrators.
Evaluating Mountain View Manor calls for a practical, hands-on approach. Prospective buyers should request live tours at different shifts to observe how quickly calls are answered and how personal needs are met. Ask for patient-specific staffing ratios, talk to the nurse supervisor, and press for transparent explanations about med changes and dementia care plans. Check cleanliness, smells, and dining quality during peak hours, and speak with families who are currently navigating care for insights beyond promotional language. If dementia or substantial medical complexity is present, insist on a clear, written care plan with risk controls and escalation steps. Finally, use a trial period, if available, so the family can judge whether the care dynamics align with expectations and whether the environment consistently supports dignity and safety.
The verdict is practical and selective: Mountain View Manor can be an excellent fit for a resident who thrives on steady, compassionate attention and who benefits from a warm community during short rehab or respite. It becomes a cautious choice for long-term care when staffing reliability and consistent communication are uncertain. Families should walk in with a checklist, demand transparency, and be prepared to move quickly if care gaps reappear. When the team is fully staffed and supported, the facility can deliver the personal touch that makes a difficult transition smoother. When it isn’t, the gap is wide enough to undermine trust and wellbeing. In choosing, balance the heart of the caregiving staff against the realities of day-to-day operations, and brand a plan that prioritizes ongoing oversight and safety for the loved one.
120 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mountain View Manor Nursing Center in Bryson City, NC is a leading assisted living community that offers top-quality care and services for seniors. As a skilled nursing facility, we provide comprehensive care and assistance to individuals who require specialized attention and support.
Our community boasts a wide range of amenities designed to enhance the comfort and convenience of our residents. They can enjoy regular visits to our beauty salon for grooming and pampering sessions or relax in their fully furnished rooms equipped with cable or satellite TV. Our well-maintained garden provides a serene outdoor space where residents can take leisurely walks or simply bask in nature's beauty.
We prioritize the physical well-being of our residents by providing access to various facilities such as a fitness room, wellness center, and gaming room. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by professional staff. Special dietary restrictions are taken into consideration to ensure each resident's unique needs are met.
At Mountain View Manor, we strive to create an engaging environment that promotes socialization and participation among our residents. With amenities like a small library and computer center, they have plenty of opportunities to pursue their hobbies or expand their knowledge. Scheduled daily activities, fitness programs, and resident-run activities allow residents to stay active and connected within the community.
Our dedicated care services guarantee round-the-clock support for our residents' safety and wellbeing. Our 24-hour call system ensures immediate assistance whenever needed, while assistance with daily living tasks such as bathing, dressing, and transfers is readily available. Medication management is taken care of by qualified professionals to ensure proper adherence.
Transportation arrangements are made both for non-medical purposes like shopping trips or recreational outings, as well as for medical appointments. We aim to ease the burden on our residents by providing convenient transportation services.
With concierge services available at their disposal, residents can rely on us for any additional assistance they may require during their stay at Mountain View Manor. Planned day trips and organized activities allow residents to explore the nearby area and engage in new experiences.
At Mountain View Manor Nursing Center, we are committed to providing excellent care and a fulfilling lifestyle for our residents. We strive to create an environment where they can thrive physically, emotionally, and socially while enjoying the comforts of home.
Mountain View Manor Nursing Center is located at 410 Buckner Branch Road, Bryson City, NC 28713 in Swain County, North Carolina
The various features provided by Mountain View Manor Nursing Center are specifically designed to support residents with memory care needs, enhancing their quality of life while ensuring safety and comfort. Assistance with dressing and bathing helps maintain personal hygiene and dignity, which can be particularly challenging for those with cognitive impairments. Medication management ensures that residents adhere to their prescribed regimens, reducing the risk of confusion or mistakes that could impact their health. Meal preparation and service cater to nutritional requirements while addressing any dietary restrictions, crucial for overall wellness. By assisting with activities of daily living and transfers, staff promote independence as much as possible while ensuring safety throughout daily routines. The 24-hour supervision offers peace of mind for both residents and families, allowing for immediate support in case of emergencies or unexpected situations. Finally, a mental wellness program stimulates cognitive functions through engaging and therapeutic activities tailored to the residents' abilities, fostering a sense of purpose and connection within the community.
Mountain View Manor Nursing Center on seniors.fyi includes 5 photos including images showing interior, garden, living room, decor, exercise, gym, exercise equipment, brick, and more.
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