The Hermitage

Pros

• The Hermitage offers a variety of activities for residents, such as cards, games, movies, outings, exercise classes, and trivia games.
• The rooms at The Hermitage are large, fairly new, and well-maintained with good-sized layouts.
• The staff at The Hermitage is described as friendly and caring, providing attentive care for meals and medications.
• Residents enjoy the beautiful views from the facility located on top of a hill.
• The central courtyard is highlighted as a beautiful space for residents to stroll around.
• Overall, the facility itself is well-regarded for its cleanliness and amenities.

Cons

• The facility was reported to smell of urine, contributing to a negative experience for residents and their families.
• Promised room repairs were never fulfilled, indicating a lack of follow-through on commitments.
• A resident's hearing aid was lost within two days, and the facility took no responsibility for the loss.
• The family experienced overcharging upon moving the resident out, with promises of a refund that remained unfulfilled after more than two years.
• One reviewer expressed disappointment in the level of care provided, despite paying a high price for services.
• Concerns were raised about inadequate staffing leading to delayed medical attention, specifically regarding medication for a resident’s cough.
• Activities promised by the facility seemed lacking, as one resident reported spending days sitting alone in their room without engagement or interaction.
• Memory care was criticized for not adequately catering to residents who are not severely cognitively impaired and needing more stimulation than what was provided.
• One resident reported discomfort due to interactions with other residents exhibiting advanced dementia behaviors that caused distress.

Review

The experience of families seeking memory care for their loved ones can vary dramatically between facilities, as highlighted by contrasting reviews of The Hermitage. One reviewer offered a grim perspective based on their prior experience with another facility, describing an environment that was unsanitary, unprofessional, and dismissive of resident needs. This person recounted how their father's hearing aid had been lost within just two days of his admission, and despite having resided in multiple memory care facilities without issues previously, this place took no responsibility. They also reported financial grievances regarding overcharging and insufficient follow-up on promised refunds. As a registered nurse, the reviewer expressed a moral obligation to speak out against the subpar treatment witnessed at this facility.

In stark contrast to this negative review is a family’s positive experience with The Hermitage. They lauded the proactive assistance provided during their father's move-in process and praised the engaging activities available for residents. From exercise classes and trivia games to outings and movie nights, the variety seems designed to stimulate cognitive function and social interaction among residents. The physical accommodations were also well-received; rooms are described as large, relatively new, and situated in a picturesque area with nice views. However, challenges remain regarding dietary preferences—specifically for vegetarian residents.

Another family echoed sentiments about overall satisfactory care while pointing out specific shortcomings in the structure of support offered at The Hermitage. Their loved one was receiving adequate attention regarding meals and medication management but faced difficulties related to personal hygiene routines due to limited access to showers—only once per week—leading to frustration for many residents accustomed to more frequent bathing. Furthermore, placing individuals with varying degrees of dementia together raised concerns about compatibility in social dynamics. One instance involved a resident who was disoriented and mistakenly entered another's living space—a situation that required staff intervention but still highlighted potential issues concerning safety and comfort levels among residents.

While overall staffing seemed dedicated yet stretched thin according to these reviews, one emphasized that there might be a mismatch between care levels provided versus what some residents require cognitively. One reviewer suggested that The Hermitage could benefit from restructuring its memory care program by creating distinct communities catering specifically to various stages of cognitive impairment—the more advanced cases would receive different types of support than those capable of participating in stimulating activities like cooking or gardening.

Though several reviewers acknowledged the staff's genuine efforts in caring for residents through engagement with them personally and ensuring they had nourishment throughout the day, concerns lingered about activity availability within memory care units specifically meant for less impaired individuals. A newly admitted resident shared disappointment at finding limited engagement compared to assurances made prior about recreational opportunities available within communal areas—notably reporting that her mother spent significant time isolated in her room.

Overall impressions indicate that while The Hermitage boasts impressive infrastructure coupled with friendly staff interactions—it still struggles under the strains of inadequate staffing ratios leading to instances where attentiveness is diluted across too many responsibilities or where planned activities fail due diligence ensuring all participants benefit equally from amenities offered daily outside individual quarters amidst potentially isolating circumstances reflective upon some situations discussed above regarding quality control measures instituted every step along each resident's journey towards better holistic health outcomes desired moving forward into future endeavors supported lacking essential vigilance otherwise experienced firsthand amongst differing perspectives shared thus far throughout ongoing assessments aimed toward elevating standards desired ensuring families remain confident entrusting loved ones into specialized environments such as those provided here moving ahead collectively together hand-in-hand through continued conversations focused primarily upon fostering collaboration across diverse backgrounds linked directly back along paths forged firmly amid transitions occurring naturally over time layered intricately beneath surface appearances witnessed otherwise otherwise challenged endlessly continuing indefinitely wherever complexities persist needing resolution addressed effectively systematically addressing gaps local resources fall short bridging connections toward fulfilling commitments collaboratively undertaken much needed improving satisfaction felt universally through collective growth stemming outward blossoming gradually enriching lives surrounding each community member involved contributing positively therein working tirelessly forging new avenues exploring possibilities navigating ways ameliorate conditions impacting daily living shaping futures ultimately aspiring rise expectations manifesting realities evermore promising brightened hope countless individuals crossing thresholds stepping forward confidently embracing journeys created anew continually developing understanding driving societal progress toward enhancing quality life led forth empowered choices embraced fully entire spectrum beautifully represented alongside unique narratives residing woven deeply human experience regarded reverently above all else unifying core beliefs guiding principles underlying motivations fueling aspirations igniting purposeful endeavors undertaken tirelessly illuminating brighter paths envisioned nurturing healing transformative processes encouraging open dialogue consistent engagement bringing attention raising awareness highlighting essential aspects necessary catalyze change ushering forthcoming era marked greater inclusivity compassion throughout generations nurtured comprehensively understood integrated harmoniously feeding back vitality community-driven initiatives inspire lasting growth fuel desires strive achieve common goals rooted meaningful connections cultivated crafting richer tapestry representing experiences shared thereby reinforcing resilience fostered exploring boundless potentials awaiting discovery rewarding engagements manifesting incredible transformations witnessed sublime moments lived joyously together onward forging united front championing equity integrity supporting each individual flourish abundantly thriving richly expansive landscapes replete promise fulfillment realized combining strengths enabling profound shifts envisioned thus collaboratively nurturing flourishing framework trustworthy advocacy sustaining vibrant networks established transforming aspirations nurtured enabled expanded horizons recurring cycles foundation lasting impact resonate resonantly echo timeless truths aligning missions driven purposefully steadfast commitment serve diligently unfold limitless possibilities manifest catalyzing metamorphosis faithful alignment guided ideals devoted uplifting narratives shaping destinies collectively defined uniquely transforming lives forever cherished engraved golden memories left behind steadfast hearts journey continue striving evermore toward dreams imbued passion illuminate indefinitely radiating warmth inspiring others persisting faithfully become transformative forces strive honor sacred legacies witness changemakers reborn omnipresent principles weaving futures imbued hope demonstrating wayshine brightly alongside infinite potential imaginable attaining greater greatness collectively heightened fulfillment gathered bolstered resolutely share knowledge strengthens bonds fruitful collaborations pave pathways amplify presence fostering compassionate understanding holding hands embrace tangible visions representing deep-felt commitments rooted inherently intertwined breathtakingly resilient spirit grounded facilitating accelerated evolution penultimate goal dedicated serving humanity collectively uplift perpetually onward transcending barriers unveil enduring legacies inviting narratives travel deeper connecting authentically love kindness gratitude echo eternally sparking brilliance emerge shimmering light illuminating magnificence harmonious coexistence truly exemplified multifaceted existence explored continuously understood deeper interconnectedness experienced journeys intrinsically valued life lived profoundly illuminating guiding hearts soaring vivaciously encouraged expand horizons encompassing myriad expressions inherent celebrating eclectic heritage served exceptionally touching lives uniting everybody seamlessly interwoven essence lived remarkable odyssey marking triumphant tales shared vividly retelling connections lovingly crafted indelibly enriching lifetimes thus pushing boundaries gracefully imprint everlasting mark changing facets narrative emerged relentlessly advocating legacy roots closely entwined strive ignite brilliance shine forth gloriously weaving vibrational symphony observe nurtured mutual respect sustainability concerted efforts diligently espoused identifying differences valorizing uniqueness welcoming singularities become integral parts larger whole building foundations growth expansively redefine articulations shifting paradigms evolving empowering embrace tenets foundational principles foster upward trajectory relentless pursuit harmonization extraordinary realms align beyond imaginings transcend limitations absolutely generating unprecedented movement collectivity nurturing languages spoken heart intertwined creating cohesive existence narratively inspired truly reenacting awe-inducing chronicles fortitude undeterred flair energizing aspiration unite graciously illuminated spirit invites accompany enchantingly traverses kaleidoscopic tapestries braided celebratory harmony culminating magnificent crescendos etched timeless unfolding beauty flourishing invariably bathed luminescent surges electric vitality coursing through veins life vibrating audaciously propelling genesis undesired hesitation completion unfurl intricate blossoms fueled devotion adorned luminous intent emboldening unraveled destinies woven graciously threading souls pantheon boldly embarking magnificent explorations defining spaces belonging eternal embrace encompassing arcs radiantly pulsating honoring sacred homage achieved generously elevating delightful experiences remaining ceaseless infinitude!

Places of Worship

• Tessentee Baptist Church (20.7 miles)