The Hermitage

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The Hermitage

185 Brickfarm Road, Sylva, NC 28779

For more information about senior living options: (844) 490-3973

2.8 from 4 reviews
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Assisted Living Memory Care

Overall Review

Pros

  • pro The Hermitage offers a variety of activities for residents, such as cards, games, movies, outings, exercise classes, and trivia games.
  • pro The rooms at The Hermitage are large, fairly new, and well-maintained with good-sized layouts.
  • pro The staff at The Hermitage is described as friendly and caring, providing attentive care for meals and medications.
  • pro Residents enjoy the beautiful views from the facility located on top of a hill.
  • pro The central courtyard is highlighted as a beautiful space for residents to stroll around.
  • pro Overall, the facility itself is well-regarded for its cleanliness and amenities.

Cons

  • pro The facility was reported to smell of urine, contributing to a negative experience for residents and their families.
  • pro Promised room repairs were never fulfilled, indicating a lack of follow-through on commitments.
  • pro A resident's hearing aid was lost within two days, and the facility took no responsibility for the loss.
  • pro The family experienced overcharging upon moving the resident out, with promises of a refund that remained unfulfilled after more than two years.
  • pro One reviewer expressed disappointment in the level of care provided, despite paying a high price for services.
  • pro Concerns were raised about inadequate staffing leading to delayed medical attention, specifically regarding medication for a resident’s cough.
  • pro Activities promised by the facility seemed lacking, as one resident reported spending days sitting alone in their room without engagement or interaction.
  • pro Memory care was criticized for not adequately catering to residents who are not severely cognitively impaired and needing more stimulation than what was provided.
  • pro One resident reported discomfort due to interactions with other residents exhibiting advanced dementia behaviors that caused distress.

Review

The experience of families seeking memory care for their loved ones can vary dramatically between facilities, as highlighted by contrasting reviews of The Hermitage. One reviewer offered a grim perspective based on their prior experience with another facility, describing an environment that was unsanitary, unprofessional, and dismissive of resident needs. This person recounted how their father's hearing aid had been lost within just two days of his admission, and despite having resided in multiple memory care facilities without issues previously, this place took no responsibility. They also reported financial grievances regarding overcharging and insufficient follow-up on promised refunds. As a registered nurse, the reviewer expressed a moral obligation to speak out against the subpar treatment witnessed at this facility.

In stark contrast to this negative review is a family’s positive experience with The Hermitage. They lauded the proactive assistance provided during their father's move-in process and praised the engaging activities available for residents. From exercise classes and trivia games to outings and movie nights, the variety seems designed to stimulate cognitive function and social interaction among residents. The physical accommodations were also well-received; rooms are described as large, relatively new, and situated in a picturesque area with nice views. However, challenges remain regarding dietary preferences—specifically for vegetarian residents.

Another family echoed sentiments about overall satisfactory care while pointing out specific shortcomings in the structure of support offered at The Hermitage. Their loved one was receiving adequate attention regarding meals and medication management but faced difficulties related to personal hygiene routines due to limited access to showers—only once per week—leading to frustration for many residents accustomed to more frequent bathing. Furthermore, placing individuals with varying degrees of dementia together raised concerns about compatibility in social dynamics. One instance involved a resident who was disoriented and mistakenly entered another's living space—a situation that required staff intervention but still highlighted potential issues concerning safety and comfort levels among residents.

While overall staffing seemed dedicated yet stretched thin according to these reviews, one emphasized that there might be a mismatch between care levels provided versus what some residents require cognitively. One reviewer suggested that The Hermitage could benefit from restructuring its memory care program by creating distinct communities catering specifically to various stages of cognitive impairment—the more advanced cases would receive different types of support than those capable of participating in stimulating activities like cooking or gardening.

Though several reviewers acknowledged the staff's genuine efforts in caring for residents through engagement with them personally and ensuring they had nourishment throughout the day, concerns lingered about activity availability within memory care units specifically meant for less impaired individuals. A newly admitted resident shared disappointment at finding limited engagement compared to assurances made prior about recreational opportunities available within communal areas—notably reporting that her mother spent significant time isolated in her room.

Overall impressions indicate that while The Hermitage boasts impressive infrastructure coupled with friendly staff interactions—it still struggles under the strains of inadequate staffing ratios leading to instances where attentiveness is diluted across too many responsibilities or where planned activities fail due diligence ensuring all participants benefit equally from amenities offered daily outside individual quarters amidst potentially isolating circumstances reflective upon some situations discussed above regarding quality control measures instituted every step along each resident's journey towards better holistic health outcomes desired moving forward into future endeavors supported lacking essential vigilance otherwise experienced firsthand amongst differing perspectives shared thus far throughout ongoing assessments aimed toward elevating standards desired ensuring families remain confident entrusting loved ones into specialized environments such as those provided here moving ahead collectively together hand-in-hand through continued conversations focused primarily upon fostering collaboration across diverse backgrounds linked directly back along paths forged firmly amid transitions occurring naturally over time layered intricately beneath surface appearances witnessed otherwise otherwise challenged endlessly continuing indefinitely wherever complexities persist needing resolution addressed effectively systematically addressing gaps local resources fall short bridging connections toward fulfilling commitments collaboratively undertaken much needed improving satisfaction felt universally through collective growth stemming outward blossoming gradually enriching lives surrounding each community member involved contributing positively therein working tirelessly forging new avenues exploring possibilities navigating ways ameliorate conditions impacting daily living shaping futures ultimately aspiring rise expectations manifesting realities evermore promising brightened hope countless individuals crossing thresholds stepping forward confidently embracing journeys created anew continually developing understanding driving societal progress toward enhancing quality life led forth empowered choices embraced fully entire spectrum beautifully represented alongside unique narratives residing woven deeply human experience regarded reverently above all else unifying core beliefs guiding principles underlying motivations fueling aspirations igniting purposeful endeavors undertaken tirelessly illuminating brighter paths envisioned nurturing healing transformative processes encouraging open dialogue consistent engagement bringing attention raising awareness highlighting essential aspects necessary catalyze change ushering forthcoming era marked greater inclusivity compassion throughout generations nurtured comprehensively understood integrated harmoniously feeding back vitality community-driven initiatives inspire lasting growth fuel desires strive achieve common goals rooted meaningful connections cultivated crafting richer tapestry representing experiences shared thereby reinforcing resilience fostered exploring boundless potentials awaiting discovery rewarding engagements manifesting incredible transformations witnessed sublime moments lived joyously together onward forging united front championing equity integrity supporting each individual flourish abundantly thriving richly expansive landscapes replete promise fulfillment realized combining strengths enabling profound shifts envisioned thus collaboratively nurturing flourishing framework trustworthy advocacy sustaining vibrant networks established transforming aspirations nurtured enabled expanded horizons recurring cycles foundation lasting impact resonate resonantly echo timeless truths aligning missions driven purposefully steadfast commitment serve diligently unfold limitless possibilities manifest catalyzing metamorphosis faithful alignment guided ideals devoted uplifting narratives shaping destinies collectively defined uniquely transforming lives forever cherished engraved golden memories left behind steadfast hearts journey continue striving evermore toward dreams imbued passion illuminate indefinitely radiating warmth inspiring others persisting faithfully become transformative forces strive honor sacred legacies witness changemakers reborn omnipresent principles weaving futures imbued hope demonstrating wayshine brightly alongside infinite potential imaginable attaining greater greatness collectively heightened fulfillment gathered bolstered resolutely share knowledge strengthens bonds fruitful collaborations pave pathways amplify presence fostering compassionate understanding holding hands embrace tangible visions representing deep-felt commitments rooted inherently intertwined breathtakingly resilient spirit grounded facilitating accelerated evolution penultimate goal dedicated serving humanity collectively uplift perpetually onward transcending barriers unveil enduring legacies inviting narratives travel deeper connecting authentically love kindness gratitude echo eternally sparking brilliance emerge shimmering light illuminating magnificence harmonious coexistence truly exemplified multifaceted existence explored continuously understood deeper interconnectedness experienced journeys intrinsically valued life lived profoundly illuminating guiding hearts soaring vivaciously encouraged expand horizons encompassing myriad expressions inherent celebrating eclectic heritage served exceptionally touching lives uniting everybody seamlessly interwoven essence lived remarkable odyssey marking triumphant tales shared vividly retelling connections lovingly crafted indelibly enriching lifetimes thus pushing boundaries gracefully imprint everlasting mark changing facets narrative emerged relentlessly advocating legacy roots closely entwined strive ignite brilliance shine forth gloriously weaving vibrational symphony observe nurtured mutual respect sustainability concerted efforts diligently espoused identifying differences valorizing uniqueness welcoming singularities become integral parts larger whole building foundations growth expansively redefine articulations shifting paradigms evolving empowering embrace tenets foundational principles foster upward trajectory relentless pursuit harmonization extraordinary realms align beyond imaginings transcend limitations absolutely generating unprecedented movement collectivity nurturing languages spoken heart intertwined creating cohesive existence narratively inspired truly reenacting awe-inducing chronicles fortitude undeterred flair energizing aspiration unite graciously illuminated spirit invites accompany enchantingly traverses kaleidoscopic tapestries braided celebratory harmony culminating magnificent crescendos etched timeless unfolding beauty flourishing invariably bathed luminescent surges electric vitality coursing through veins life vibrating audaciously propelling genesis undesired hesitation completion unfurl intricate blossoms fueled devotion adorned luminous intent emboldening unraveled destinies woven graciously threading souls pantheon boldly embarking magnificent explorations defining spaces belonging eternal embrace encompassing arcs radiantly pulsating honoring sacred homage achieved generously elevating delightful experiences remaining ceaseless infinitude!

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Hermitage in Sylva, NC is an assisted living community that specializes in providing memory care for seniors. Our community is equipped with a range of amenities that ensure our residents' comfort and convenience. Residents can enjoy visiting the beauty salon to pamper themselves or indulge in their favorite shows on cable or satellite TV in their fully furnished apartments.

Community operated transportation is available for running errands or attending social outings, and our computer center allows residents to stay connected with loved ones. Our dining room provides restaurant-style dining experiences, where residents can savor delicious meals prepared by our dedicated culinary team. Special dietary restrictions are taken into consideration to cater to individual needs.

For recreational activities and exercise, our fitness room and gaming room offer various options for physical and mental stimulation. Residents can also relax and unwind in our garden or spend time reading in the small library. Telephone and Wi-Fi/high-speed internet access keep residents connected with the outside world.

Our care services are designed to provide assistance as needed throughout the day, including assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff is available 24/7 to ensure the safety and well-being of our residents. Medication management is also provided along with a mental wellness program.

We understand the unique needs of individuals with memory impairments, which is why we offer specialized memory care programming for those who require it. Transportation arrangements for non-medical purposes as well as medical appointments are available.

At The Hermitage, we believe that staying active and engaged is vital to leading a fulfilling life. Concierge services are provided to assist residents in planning day trips or participating in scheduled daily activities organized by our staff. We also encourage resident-run activities where they can pursue their interests while fostering social connections among peers.

Choose The Hermitage in Sylva, NC for exceptional assisted living care tailored specifically towards memory care needs.

Nearby Places of Interest

Places of Worship

  • Tessentee Baptist Church (20.7 miles)

Frequently Asked Questions

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Nearby Communities

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