Brookdale Asheville Walden Ridge

Pros

• The staff at Brookdale Asheville Walden Ridge provided kindness and care to both residents and their families, creating a supportive environment during difficult times.
• Many reviewers appreciated the cleanliness of the facility and its unique amenities, including outdoor spaces for residents to enjoy.
• The community offers various activities, such as game nights and small trips, which residents find engaging and enjoyable.
• Communication from the staff is commendable, with many families noting their responsiveness and attentiveness to inquiries.
• The director and management team have been described as helpful and considerate, contributing positively to the overall experience of the residents and their families.
• Residents are encouraged to interact with each other through organized activities, fostering a sense of community within the facility.

Cons

• The staff frequently seemed unavailable, making it difficult for family members to discuss concerns or find assistance.
• Personal hygiene care products were often not delivered to residents' rooms, leading to unmet needs.
• There was a high turnover rate among aides, which resulted in inconsistent care for residents.
• The facility suffered from cleanliness issues, with reported dead bugs and unclean sheets in residents' rooms.
• Residents' clothing often ended up misplaced, leading to confusion about personal belongings.
• Care plans and promised health monitoring were not consistently followed through by the staff.
• The dining experience was lacking, with reports of inadequate meal assistance during scheduled mealtimes.
• Some staff members did not effectively engage with residents who had Alzheimer's, despite the facility's claims of specialized training in this area.
• A resident's missing tooth went unexplained by staff, highlighting a neglect of individual care details.
• Several reviews indicated disappointment with the overall quality of care and the lack of adequate staffing for memory care needs.

Review

Brookdale Asheville Walden Ridge has garnered a mixed bag of reviews from families and individuals who have experienced its services, particularly regarding memory care for residents with Alzheimer's disease. Some families express high praise for the facility’s amenities and the warmth displayed by certain staff members. Positive remarks highlight clean facilities, engaging activities like game nights, outdoor spaces for relaxation, and even organized trips for residents. The operational management has also received appreciation from some families, many noting that the staff goes above and beyond to ensure communication with families is clear and consistent.

However, contrasting experiences have pointed out several issues that detract from the overall perception of Brookdale Asheville Walden Ridge. A recurring theme among negative reviews is the apparent staffing shortages leading to inadequate care. Concerns were raised about delays in assistance during meal times as well as issues with personal hygiene care for residents. In some instances, loved ones were left unattended or without timely support after calling for help. Additionally, multiple reviewers noted that their family members frequently found themselves waiting long periods before receiving aid—an alarming situation especially given that these individuals rely on consistent support due to their conditions.

Another glaring issue mentioned was the lack of thoroughness in cleanliness and housekeeping within resident rooms. Reviews described situations where personal items were misplaced or mixed up with those belonging to other residents, creating a confusing atmosphere. Instances of unclean bathrooms upon move-in were reported alongside ongoing complaints about poor maintenance of shared spaces, such as dining areas showing signs of wear and tear. Unsanitary conditions not only create discomfort but can raise concerns about health risks for vulnerable populations residing in such environments.

Furthermore, while many appreciated the structured activities designed to foster engagement among residents, others felt that staff training regarding Alzheimer’s care was inconsistent at best. Although certain caregivers displayed impressive understanding and capability in interacting with patients suffering from memory-related issues, others seemed ill-equipped to manage those requiring special attention effectively. This disparity raises questions about how robustly Brookdale focuses on training its employees specifically in regard to Alzheimer’s management.

The financial aspect represented another significant concern for families considering Brookdale Asheville Walden Ridge as an option for their loved ones. Reviewers highlighted how expensive it was compared to other facilities offering similar services; this naturally sets an expectation for premium quality care which some claimed fell short in reality. Instead of feeling reassured by the level of care commensurate with costs incurred, several reviewers voiced frustration over extra charges applied without prior discussions—a practice viewed as both misleading and inconvenient.

As families weigh their options when selecting memory care facilities, perspectives shared regarding Brookdale Asheville Walden Ridge emphasize careful consideration based on specific needs rather than reputational assumptions alone. While aspects such as dedicated staff members who take genuine interest in patient welfare do shine through amidst criticism, core issues concerning staffing levels, cleanliness standards, effective training practices amongst caregivers present compelling challenges that cannot be ignored by prospective clients hoping find suitable long-term accommodations for their loved ones struggling with dementia or Alzheimer's disease.

Overall while Brookdale Asheville Walden Ridge appeals through its amenities and efforts demonstrated by some staff members delivering personalized attention toward individual residents’ needs—families should approach this facility armed with caution based on documented shortcomings surrounding operational effectiveness related largely back towards staffing inadequacies impacting essential caregiver duties vitaling high standard housing arrangements tailored specifically around frail elderly relatives enduring significant cognitive decline encountered throughout everyday living experiences within assisted living environments catered therein at his particular setting overall.

This part of Asheville, North Carolina is a convenient and bustling area with easy access to essential amenities for senior living. There are several pharmacies nearby, including Walgreens and CVS, ensuring easy access to medications and healthcare supplies. The variety of restaurants in the vicinity offer diverse dining options, from Tupelo Honey for southern cuisine to P.F. Chang's China Bistro for Asian fare. Medical facilities like Arden Family Health Center and Asheville Dermatology Center are within close proximity, providing peace of mind for any healthcare needs. Additionally, the presence of parks such as Lake Julian Park and Blue Ridge Parkway offer opportunities for outdoor recreation and relaxation. Overall, this area provides a well-rounded community with accessibility to daily necessities and healthcare services suitable for seniors looking for a comfortable living environment.

Pharmacies

• Walgreens (0.3 miles)
• Ingles Market (1.9 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.6 miles)
• Ingles Market (3.2 miles)
• Target Pharmacy (3.5 miles)
• Ingles Market (4.1 miles)

Restaurants

• Tupelo Honey (0.3 miles)
• Yum Poke Spot (1.4 miles)
• P.F. Chang's China Bistro (1.9 miles)
• One Thirty One Main Restaurant (2.1 miles)
• Juicy Lucy's Burger Bar and Grill (3.6 miles)
• Culver's (3.6 miles)
• Cracker Barrel (3.8 miles)

Theaters

• Cinemark (0.9 miles)

Physicians

• Arden Family Health Center (1.3 miles)
• Asheville Dermatology Center (1.3 miles)
• Asheville Medicine & Pediatrics (1.4 miles)
• Vein Specialist of Carolina Vascular (1.9 miles)
• Biltmore Plastic Surgery (2.1 miles)
• Forest Dermatology (2.4 miles)
• Cataloochee Dental Group-Asheville (2.9 miles)

Parks

• Lake Julian Park (1.5 miles)
• Blue Ridge Parkway (5.1 miles)
• Westfeldt River Park (5.3 miles)
• Memorial Stadium (6.2 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (4.8 miles)
• BattleCat Coffee Bar (6.3 miles)
• Taco Billy (6.3 miles)
• Vortex Doughnuts (6.5 miles)
• Pollen (6.7 miles)
• Green Sage Cafe Downtown (6.9 miles)

Places of Worship

• Biltmore Baptist Church (2.6 miles)
• St John's Episcopal Church (6.9 miles)

Hospitals

• Mission St Joseph's (2.9 miles)
• Mission Childrens Hospital (4.3 miles)
• Mission Hospital Operating Room (5.6 miles)

Transportation

• Asheville Regional Airport (AVL) (4.5 miles)