Inglemoor Rehabilitation & Care Center in Livingston, NJ

Pros

• Inglemoor Rehab delivers exceptional care with a compassionate staff, an excellent rehab team, and a clean, welcoming facility.
• The therapists, nurses, aides, social workers, and administrative team at Inglemoor Rehab are compassionate, attentive, and highly skilled.
• Inglemoor Rehab creates a comfortable, caring environment that makes difficult times easier for families.
• Residents at Inglemoor Rehab make incredible progress thanks to personalized therapy plans and encouraging staff.
• Inglemoor Rehab is highly recommended for loved ones seeking quality rehab care.
• The care at Inglemoor is very good with a favorable patient-to-nurse ratio.
• The privately owned facility has personal touches that families notice and appreciate.
• The admitting process is smooth and discharge is easy at Inglemoor.
• Inglemoor Rehab is a beautiful, well-maintained facility with a warm, welcoming staff.
• The recreation department at Inglemoor offers engaging activities, including musical entertainment, crafts, and bingo.

Cons

• They called it the worst place to bring a loved one and described the staff as disgusting.
• They described the facility as highly overrated and the care as horrific.
• They characterized the staff as completely incompetent, uncaring, rude, and inattentive.
• They were told upfront that a large upfront payment was required and that tours were not allowed, which they viewed as unfair.
• They described rude CNAs and nurses who gossip, with insufficient materials to care for residents.
• They criticized the meals as not balanced and the kitchen unwilling to modify the menu for dietary needs.
• They criticized the facility for not forwarding or returning medical records due to policy, calling it unacceptable.
• They reported long delays for basic needs, such as using the bathroom or getting a drink.
• They alleged some staff were abusive toward elderly patients.

Review

Inglemoor Rehabilitation & Care Center in Livingston, NJ is best suited for families seeking high-quality, outcome-driven rehabilitation after hospitalization, surgery, stroke, or a major cardiac event. The facility consistently earns praise for its robust therapy teams, attentive nurses, and a clean, welcoming environment that supports real mobility gains. It also serves long-term residents who value a culture of care, predictable routines, and engaging activities. For families prioritizing aggressive PT/OT, detailed discharge planning, and a wellness-focused atmosphere, this center stands out as a top option.

Those who may want to consider alternatives include families worried about consistency in bedside care or who require unusually transparent, straightforward billing and admission terms. Several reviews highlight experiences ranging from exceptionally compassionate, professional staff to reports of rude or inattentive interactions. Diet and meal flexibility also vary in perception, with some families praising dining quality and others noting limited customization. Additionally, a few accounts describe administrative friction, challenges with record sharing, and variability in service quality between shifts. For those seeking a uniformly seamless family experience with minimal interpersonal risk, exploring other options could be prudent.

The strongest positives center on therapy quality and the accompanying care ecosystem. The rehab team - often described as thorough, patient, and highly skilled - produces tangible improvements in strength, balance, and independence. A relatively low patient-to-nurse ratio in some wings, plus the presence of a proactive social worker and a responsive administrative staff, helps families feel informed and involved. The facility's cleanliness and bright, welcoming ambiance repeatedly reinforce confidence in daily life there. Activities are varied, and residents frequently note that even weekend therapy is available, which accelerates progress. The option to upgrade to a private room at an added cost further enhances comfort without sacrificing access to the same care team.

On the other hand, notable drawbacks appear in a subset of reviews. Instances of staff being perceived as uncaring or overwhelmed, delays in basic needs, and inconsistent attention to daily routines surface in several accounts. Double rooms, while providing companionship for some, can compromise privacy and comfort for others. Dietary rigidity or slow responsiveness in accommodating special requests also recurs in feedback, along with occasional governance-type frustrations around billing, record handling, and discharge coordination. A few families report distressing experiences that contradict the otherwise strong reputational voice of the center, underscoring that care can vary by unit, shift, and individual staff members.

Yet the more consistent, outcome-driven care narrative tends to offset these concerns. Families repeatedly cite significant rehab milestones achieved under the center's supervision - patients walking farther, regaining independence, and returning home with greater confidence. Wound care that saved a life in one case, together with a well-organized discharge process and helpful social work support, illustrate the center's capacity to deliver life-changing rehab when the plan is properly coordinated. The atmosphere of kindness and genuine investment in residents' well-being - often described as a "village" approach - helps many families tolerate the inevitable imperfect moments that accompany skilled nursing and rehab.

Decision makers should approach with clear, proactive questions and a concrete plan. If rehab is the primary objective, insist on meeting the therapy team, confirming staffing patterns, and reviewing a resident-specific recovery plan with measurable milestones. Clarify private-room costs up front and request an itemized estimate for services, especially if private pay or hybrid coverage is involved. Tour the facility with a focus on cleanliness, dining options, and how quickly staff respond to needs in the unit your loved one would inhabit. Seek recent family references that reflect current operations, and compare CMS five-star indicators across similar local facilities to ensure a current, apples-to-apples benchmark. Inglemoor stands out as a compelling, rehab-centric choice; the decision hinges on whether the family can navigate the occasional interpersonal variability and billing nuances with confidence and a clear plan for ongoing care.

Physicians

• Summit Medical Group (0.8 miles)
• Summit Medical Group (2.9 miles)
• Care Station Medical Group (3.2 miles)
• Women First Health Center (3.2 miles)
• Summit Medical Group (4.2 miles)
• New Jersey Spine Center (4.4 miles)
• Summit Medical Group (5.5 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.3 miles)

Hospitals

• Saint Barnabas Medical Center (1.6 miles)

Restaurants

• Shake Shack (1.7 miles)
• McLoone's Boathouse (1.9 miles)
• McDonald's (2 miles)
• Mayfair Farms Banquet Facilities (3.6 miles)
• La Provence (3.9 miles)
• The Cheesecake Factory (4 miles)
• Taco Bell (4 miles)

Cafes

• Starbucks (1.7 miles)
• Panera Bread (3.1 miles)
• Panera Bread (3.3 miles)
• Starbucks (4.2 miles)
• True Salvage Cafe (5.2 miles)
• The Bread Stand (5.5 miles)
• Paper Plane Coffee Co. (5.6 miles)

Parks

• Degnan Memorial Park (2.9 miles)
• Eagle Rock Reservation (4.2 miles)
• South Mountain Reservation (4.4 miles)
• Memorial Park (4.4 miles)
• Florham Park Recreation Department (4.6 miles)
• Orange Park Nj (4.7 miles)
• Milo S. Borden Park (5 miles)

Theaters

• AMC East Hanover 12 (3.9 miles)
• Cinemark (7.7 miles)

Places of Worship

• Morrow Memorial United Methodist Church (4.1 miles)
• Liquid Church (7.3 miles)

Transportation

• NJT - Millburn Station (4.1 miles)
• NJT - Short Hills Station (4.1 miles)
• NJT - Maplewood Station (4.2 miles)
• NJT - Brick Church Station (5.1 miles)
• NJT - Summit Station (5.2 miles)
• East Orange Station (5.6 miles)
• Signature Flight Support (5.6 miles)