Complete Care at Inglemoor in Englewood, NJ

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Complete Care at Inglemoor in Englewood, NJ

Information last verified:

333 Grand Avenue, Englewood, NJ 07631

For more information about senior living options: (844) 490-3973

4.7 from 108 reviews
5 stars
93
4 stars
8
3 stars
1
2 stars
1
1 stars
5

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Overall Review of Complete Care at Inglemoor

Pros

  • pro Gigi goes above and beyond in her role, delivering attentive, kind, and compassionate care.
  • pro Synomia is patient, knowledgeable, and helps make the admissions process seamless and comforting for families.
  • pro The staff are courteous, friendly, professional, and genuinely dedicated to residents’ well-being.
  • pro The facility is clean, bright, welcoming, and well-maintained.
  • pro The dining area and activities programs are inviting and engaging, supporting residents’ comfort and independence.
  • pro Families feel reassured knowing their loved ones are in caring hands and are kept informed.
  • pro The care plans are personalized and thoughtfully tailored to each resident’s needs.
  • pro The communication between staff and families is exceptional and proactive.

Cons

  • pro The rehab center did not have a walker or wheelchair on arrival and offered a diaper that looked like a dog pad.
  • pro There was no food or coffee, and the smell was unpleasant from the moment of entry.
  • pro The aides were rude and did not want to do their jobs, making life miserable for residents.
  • pro The doctor was rude and abusive toward patients who could not defend themselves.
  • pro The reviewer would avoid the center and would not recommend it to others.
  • pro The staff spoke to patients condescendingly and gave the runaround about medication orders.
  • pro The facility was described as not caring about its patients and in need of stricter oversight.

Review

Complete Care at Inglemoor in Englewood is best suited for families seeking a bright, actively managed rehab-focused environment where independence is encouraged and care teams are visibly invested in daily well-being. The community consistently appeals to seniors recovering from surgery or managing ongoing therapy, with clear praise for walking and other rehab modalities that help residents regain strength and mobility. The setting reads as clean, spacious, and thoughtfully designed to feel welcoming rather than clinical, with a dining program that residents report enjoying and a front desk and support staff who convey warmth. This is not a passive care home: it is a recovery-oriented community that treats everyday living as part of the rehabilitative plan. For families prioritizing a coordinated, personable approach to post-acute care, the fit is compelling.

Those who may want to consider alternatives include families with the highest sensitivity to responsiveness and consistency in day-to-day operations. Several reviews mention delays in phone communication and moments of miscommunication that can leave families feeling out of the loop. There are alarming anecdotes about missing personal belongings, and at least one review documents perceptions of dismissive or condescending treatment in critical moments. For seniors with complex medical needs requiring constant, highly regulated oversight, or for families who insist on near-perfect operational reliability and rapid issue resolution, exploring other facilities with more robust controls or a more standardized bedside response may be prudent. Likewise, if a transition to long-term care with advanced memory support or specialized medical services is anticipated, alternatives trained specifically in those areas deserve consideration.

The strongest pros at Complete Care at Inglemoor hinge on the staff’s character, the quality of the rehab program, and the facility’s culture of engagement. Families repeatedly highlight attentive, professional, and compassionate caregivers who treat residents with dignity, listen to concerns, and keep family members informed. The rehab team is frequently described as capable and personable, with tangible progress shown in mobility and weight restoration after surgery. The environment supports activity and social connection, varied programming, interactive recreation, and a dining experience that feels more like a community than a hospital wing. The personal touch matters here: families call out staff members who go above and beyond, from front-desk champions to therapists who tailor plans to individual goals, and admissions partners who smooth the process. When these strengths align, they create a solid offset to the more frequent concerns about communication gaps or occasional administrative hiccups.

Care quality and rehab execution are consistently the facility’s strongest differentiators. Reports of clean, well-maintained spaces, augmented by recent refurbishments on the first floor, combine with high-caliber clinical care that includes nursing attention, physical therapy, and daily living support. Patients and families recount meaningful rehabilitation milestones: patients entering heavier phases of therapy, regaining independence, and returning home with renewed confidence. The dining program earns praise for its variety and nutrition, while activity staff keep residents engaged, from arts and crafts to social events, which helps maintain mood and function. Importantly, the center’s care planning is described as personalized: staff take time to understand individual needs and preferences, then adjust plans as progress dictates. The net effect is a care ecosystem that feels responsive, coordinated, and oriented toward sustainable outcomes.

For decision-making, prospective residents should approach Complete Care at Inglemoor with a practical, investigative mindset. Schedule multiple visits and insist on meeting the director of nursing or the care director to review how care plans are developed and updated. Ask to see a sample, current care plan and request examples of family communications, how often updates occur, via what channels, and who in the team is the primary contact. Inquire about incident management: how missing items are handled, what protocols govern safety and security, and how quickly staff respond to urgent concerns. It is essential to tour the rehab area with a clinician if possible, observe therapy sessions, and talk with current residents about consistency of care and food quality. Finally, request a recent activity calendar and a menu sample to gauge whether daily life will be as engaging as advertised.

The takeaway is clear: Complete Care at Inglemoor stands out as a strong option for post-acute rehab and for families who value a warm, engaged staff, transparent communication, and a clean, inviting environment. Its 4.7 rating reflects a broad base of satisfied families who observed real progress and genuine compassion. Yet no facility is perfect, and the more challenging anecdotes remind that reliability and responsiveness matter as much as kindness and expertise. For seniors whose primary need is steady, highly responsive oversight and a flawless track record of issue resolution, risk-aware families may prefer an alternative with a longer track record of zero-issue responsiveness. Nonetheless, for those prioritizing a recovery-centered approach with an emphasis on personalized care, meaningful activity, and a culture of respect, Complete Care at Inglemoor offers a persuasive, practical path to safer, more confident post-hospital transitions.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (9 miles away) LaGuardia (9 miles away)
  • Newark International (16 miles away) Newark International (16 miles away)
  • Westchester Cty (19 miles away) Westchester Cty (19 miles away)
  • John F Kennedy International (20 miles away) John F Kennedy International (20 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Complete Care at Inglemoor in Englewood, NJ is a premier assisted living community that offers a wide range of personalized care services and amenities to ensure the comfort and well-being of its residents.

As a skilled nursing facility, Complete Care at Inglemoor provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. The dedicated staff also coordinates with healthcare providers to ensure that each resident receives the necessary medical attention. Additionally, there is a medication management program in place to guarantee the proper administration of medications.

The community boasts a variety of amenities to enhance the quality of life for its residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. Residents can enjoy delicious meals prepared by professional chefs in the dining room or utilize their own kitchenette for more independent meal preparation. Housekeeping services are also provided to maintain a clean and comfortable living environment.

Complete Care at Inglemoor understands the importance of mental wellness and offers a specialized program for those with mild cognitive impairment. This program includes memory care programming tailored to individual needs, ensuring that residents receive appropriate support.

Transportation is made convenient with arrangements available for medical purposes as well as transportation to doctors' appointments. For leisure activities, there are scheduled daily activities to keep residents engaged and entertained. The community is surrounded by cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals – providing ample options for recreation and easy access to essential services.

Overall, Complete Care at Inglemoor provides comprehensive care services along with numerous amenities in a warm and inviting atmosphere. It strives to create an environment where residents can lead fulfilling lives while receiving the assistance they need.

Nearby Places of Interest

Parks

  • Flat Rock Brook Nature Center (0.8 miles)
  • Inwood Hill Park (3.1 miles)
  • J. Hood Wright Park (3.1 miles)
  • Riverdale Park (3.4 miles)
  • St Nicholas Park (4.5 miles)
  • Van Saun County Park (5.1 miles)
  • Marcus Garvey Park (5.6 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.6 miles)
  • Rite Aid (4 miles)

Hospitals

  • Holy Name Medical Center (1.7 miles)
  • Milstein Hospital Building (3.3 miles)
  • NewYork-Presbyterian Allen Hospital (3.4 miles)
  • Russ Berrie Medical Science Pavilion (3.5 miles)
  • Bronx VA Medical Center (3.9 miles)
  • St Barnabas Hospital (4.9 miles)
  • Manhattan Psychiatric Center (6.9 miles)

Restaurants

  • Kura Revolving Sushi Bar (1.9 miles)
  • McDonald's (1.9 miles)
  • McDonald's (2.6 miles)
  • The River Palm Terrace (2.8 miles)
  • Houston's (3.2 miles)
  • McDonald's (3.2 miles)
  • McDonald's (3.9 miles)

Transportation

  • MTA Subway - 190th St (2.9 miles)
  • MTA Subway - 181st St (2.9 miles)
  • MTA Subway - Dyckman St (3.1 miles)
  • MTA Subway - Inwood/207th St (3.2 miles)
  • MTA Subway - 168th St (3.4 miles)
  • Metro North - Riverdale Station (3.7 miles)
  • MTA Subway - Fordham Rd (4.4 miles)

Theaters

  • AMC DINE-IN Shops At Riverside 9 (3.1 miles)
  • Dreamscape at AMC Garden State Plaza (5.7 miles)
  • AMC Loews Lincoln Square 13 (7.4 miles)

Cafes

  • Bogota Press Cafe (3.2 miles)
  • Starbucks (3.9 miles)
  • Kuppi Coffee Company (4.3 miles)
  • Starbucks (4.8 miles)
  • Starbucks (5.1 miles)
  • Pier I Cafe (7.1 miles)
  • Ralph’s Café (7.6 miles)

Places of Worship

  • The Riverdale Minyan (3.5 miles)

Physicians

  • Morgan Stanley Children's Hospital (3.5 miles)
  • Park Medical Group PA (3.7 miles)
  • Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (6.8 miles)
  • Kayal Orthopedic - Westwood (7.4 miles)

Frequently Asked Questions

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  • when to move from assisted living to nursing home8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

    The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.