Exclusive Care

Pros

• Nana was the best.
• Gina is an absolute powerhouse.
• Gina delivered an incredible body scrub and an outstanding massage.
• The body scrub left the client's skin glowing.
• Lily is very kind and caring toward clients and employees.
• Sunny and Luna were fantastic.
• Kim and Nana were phenomenal, attentive, and polite.
• The spa is spacious and thoughtfully appointed.
• The sauna was wonderful.
• The staff were friendly and attentive.
• The overall experience was relaxing, professional, and worth every penny.

Cons

• The reviewer was highly disappointed; it was nothing like the reviews.
• The front desk staff didn't really know what was going on.
• There was a clear language barrier that made communication difficult.
• A staff member burped right in the reviewer's face.
• The massage room had a storage area with fans propped on folding chairs and the light left on.
• The therapists spoke loudly to each other in their language during the massage.
• They stopped to answer a ringing cell phone during the massage.
• They demanded tips upfront, which felt unprofessional.
• One reviewer described the experience as "ghetto" and unprofessional.

Review

From the spectrum of impressions left by guests, Four Seasons Spa consistently emerges as a place where real, hard-working spa treatments shine through. The majority of reviewers describe a welcoming, calm environment that prioritizes substance over showy luxury. It's a space where the focus is on getting the job done well - cleanse, scrub, massage, and renewal - rather than on frills, which many first-timers come to appreciate. The overall sentiment is that, for the right expectations, the experience is worth the money, and the spa earns repeat visits from loyal clients who leave feeling lighter, cleaner, and more renewed than when they arrived.

The standout performer for many guests is Gina. Time and again she is described as an absolute powerhouse - an energetic, tireless professional who delivers a body scrub that leaves skin literally glowing and shedding layers in the most satisfying way. Clients note that the scrub is the highlight, with a surprising amount of dead skin being removed, followed by hair washing, a facial, and a massage that seals the experience. Gina's stamina and focus are repeatedly praised, with some guests recording two hours or more of intense, attentive service. While the facial is sometimes described as mild or cleansing rather than a full treatment, the scrubbing and massage carry the day, making Gina a memorable touchpoint for many repeat visitors.

But Gina is far from the only therapist earning praise. Nana consistently earns glowing reviews for massage and overall attentiveness, and several guests mention her as a go-to choice for a deeply relaxing, effective session. Sunny and a therapist nicknamed Luna (with a name starting with L) are specifically called out as fantastic, with guests appreciating their attention to comfort and their ability to tailor the experience to individual needs. Kim is singled out as calm, clean, and relaxing, with some reviews highlighting Nana and Kim together as a standout pair. The size and thoughtfulness of the staff roster - along with the owner Lily's leadership - contribute to a sense that guests are cared for, not just serviced.

The environment itself earns general praise. The spa is described as spacious when compared to other Asian spas, with thoughtful amenities and a calm, welcoming atmosphere. Guests note clean facilities, pleasant music, and a relaxing ambiance that helps set the tone for a restorative visit. There's also appreciation for the practical touches - showers and saunas included in the standard package, and the ability to customize certain massage aspects to suit personal preferences. Some guests even mention discounts after a first visit, which adds a sense of value and incentive to return.

However, not every visit proceeds without friction. A recurring point of contention is the upfront charge of taxes and a service fee, commonly cited as $53. Some guests find the requirement surprising or off-putting before services begin, while others accept it after hearing an explanation: the payment helps ensure staff compensation and address tipping dynamics. Guests who arrive via Groupon or similar deals also encounter notices about taxes and service fees that aren't initially obvious, but many ultimately report that the staff are sympathetic and reassure them about getting excellent service. For those who accept the setup, the end result can still justify the cost, thanks to the high-quality hands-on care and the dedication of staff like Gina, Nana, Lily, and others.

There is at least one notably negative voice in the mix, offering a stark contrast to the otherwise glowing testimonials. This reviewer describes a cascade of missteps: unclear front-desk processes, language barriers, and a lack of attention to basic comfort (a bright light left on in the room, a storage area repurposed as a makeshift space, and interruptions during the massage due to outside conversations and phone calls). They also recount a disputes over tipping, feeling pressured for larger tips than expected. It's important to note that this perspective is not the majority; most guests recount professional, courteous service even when experiences diverged on specifics. Still, the review serves as a reminder of the variability that can occur in any service-focused setting.

Across the board, many guests describe Four Seasons Spa as a place to celebrate important moments or to treat themselves to a meaningful, well-executed day of self-care. The experience is frequently framed as offering tangible benefits: a sense of renewal, a lighter physical and mental state, and a lasting impression of having been truly pampered - especially when guided by therapists who know how to balance strength and care. Gift experiences and celebrations, such as birthdays or wedding-related prep, come up repeatedly, with several clients noting special attention from staff when they mention upcoming events. The combination of a clean, calm setting, the dedication of the therapists, and the straightforward, no-nonsense approach to the core services makes Four Seasons Spa a trusted choice for many.

In the end, Four Seasons Spa appears to be a place where hard work, expert technique, and genuine hospitality come together to produce consistently strong outcomes. Guests who prioritize thorough scrubs, robust massages, and attentive care often cite Gina, Nana, Sunny, Luna, Kim, and Lily as reasons to return. While the upfront fee and occasional service-flow hiccups can temper expectations for some, the prevailing sentiment remains that the spa delivers real value for money and a refreshing, restorative experience that keeps people coming back for more. If you're seeking a deeply satisfying body scrub and massage in a supportive atmosphere, this is a place many will tell you to try.

This part of Fort Lee, New Jersey offers a convenient and bustling location with a variety of amenities for seniors. There are several pharmacies within close proximity, making it easy to access medication and healthcare supplies. In terms of dining options, there are a range of restaurants from fast food chains like McDonald's to upscale establishments like The River Palm Terrace. For outdoor activities and relaxation, there are several parks nearby such as Flat Rock Brook Nature Center and J. Hood Wright Park. Transportation is also easily accessible with multiple subway stations in the vicinity. In terms of healthcare facilities, there are several hospitals and physician offices within a short distance. Additionally, there are cafes for socializing and places of worship for spiritual needs. For entertainment, there are theaters nearby including AMC DINE-IN Shops At Riverside 9. Overall, this area offers convenience and amenities that cater to the needs of seniors looking for a vibrant community to call home in Fort Lee, New Jersey.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• Rite Aid (3.5 miles)

Restaurants

• McDonald's (0.6 miles)
• Kura Revolving Sushi Bar (0.7 miles)
• The River Palm Terrace (1.5 miles)
• Harlem Kebab Grill (4 miles)
• McDonald's (4.1 miles)
• McDonald's (4.4 miles)
• Houston's (4.6 miles)

Parks

• Flat Rock Brook Nature Center (0.7 miles)
• J. Hood Wright Park (1.6 miles)
• Inwood Hill Park (2.2 miles)
• St Nicholas Park (3.1 miles)
• Riverdale Park (3.2 miles)
• Marcus Garvey Park (4.2 miles)
• Randall's Island Park (5.1 miles)

Transportation

• MTA Subway - 181st St (1.5 miles)
• MTA Subway - 190th St (1.6 miles)
• MTA Subway - Dyckman St (1.9 miles)
• MTA Subway - 168th St (1.9 miles)
• MTA Subway - Inwood/207th St (2.2 miles)
• MTA Subway - Fordham Rd (3.3 miles)
• MTA Fordham Metro-North Station (3.7 miles)

Hospitals

• Milstein Hospital Building (1.8 miles)
• Russ Berrie Medical Science Pavilion (2 miles)
• NewYork-Presbyterian Allen Hospital (2.6 miles)
• Holy Name Medical Center (2.9 miles)
• Bronx VA Medical Center (2.9 miles)
• St Barnabas Hospital (3.7 miles)
• Manhattan Psychiatric Center (5.5 miles)

Physicians

• Morgan Stanley Children's Hospital (2 miles)
• Park Medical Group PA (4.8 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (5.6 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (6.7 miles)

Cafes

• Kuppi Coffee Company (3.2 miles)
• Starbucks (3.7 miles)
• Bogota Press Cafe (4.2 miles)
• Starbucks (4.3 miles)
• Pier I Cafe (6 miles)
• Starbucks (6.3 miles)
• Ralph’s Café (6.4 miles)

Places of Worship

• The Riverdale Minyan (3.2 miles)

Theaters

• AMC DINE-IN Shops At Riverside 9 (4.5 miles)
• AMC Loews Lincoln Square 13 (6.2 miles)