Ozark Riverview Manor in Ozark, MO
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Information last verified:
1200 West Hall, Po Box 157, Ozark, MO 65721
For more information about senior living options: (844) 490-3973
The staff are outstanding, hardworking, and responsive to requests. The assisted living staff went above and beyond typical care to help her stay there longer before transitioning to the nursing side. Lunch and dinner were great. The facility is well kept, clean, and feels like a home. The therapy department, administration, housekeeping, dietary, and other staff are all nice and helpful. The staff across departments are caring, and residents are well cared for. The facility is gorgeous and offers many activities for the elderly. The dining area is spacious and social, creating a welcoming environment. Families are kept up to date by the staff, who are proactive about communication. The location is excellent. The environment feels like a big home where residents and workers feel like family. It is a facility that is highly recommended.
The smell upon arrival was overwhelming, and the facilities showed their age. The housekeeping needs to step up their game. The facility is chronically understaffed, especially at night and early morning. Residents reportedly endured long periods with feces in their briefs and burning. There are concerns about neglect for residents who cannot speak or advocate for themselves. State regulations prevented installing bed rails, leaving residents at risk of falling. Two residents fell out of bed, were found on the floor, and died. The staff were perceived as uncaring and more focused on paychecks, with questions met disrespectfully. The head nurse was extremely rude and failed to inform the family about the stay. There were neglect concerns and poor communication that led to a transfer to Mercy Rehab. The facility dropped off a resident at a medical practice with no aid and failed to provide transportation information. They hired a known felon to steal pain patches.Ozark Riverview Manor in Ozark, MO, is best suited for seniors who value a warm, social, home-like setting and a hands-on caregiving approach from frontline staff. The assisted-living side earns praise for cleanliness, attentive aides, and a dining program that delivers solid meals, with therapy services that help residents regain strength. The riverside location adds a pleasant exterior vibe and easy access to outdoor activities. For residents who need rehabilitation support or thrive on structured programming, the community often delivers the daily engagement and personalized attention that makes transitions smoother. The caveat is that the facility shows its age in infrastructure and can feel crowded or dated compared with newer campuses. Families willing to visit regularly and advocate for timely care will likely find a supportive environment that can feel like home, especially for those who prize personal connections over pristine new-builds.
However, this is not a universal fit. Prospective residents who demand consistent, fully staffed care around the clock, predictable routines, and immediate escalation of medical concerns should consider alternatives. The most persistent critique centers on staffing shortages, particularly at night and early morning, with reports of delays in assistance and safety issues. Some families question medical oversight, citing concerns with the facility physician and medication decisions. In several accounts, loved ones were moved to other facilities for rehabilitation or ongoing care after negative experiences. If a facility’s ability to provide constant responsive care and robust medical coordination is non-negotiable, exploring nearby options with demonstrated staffing stability and clearer communication protocols is prudent.
Against these downside notes, the positives carry weight. Staff dedication is repeatedly highlighted, frontline aides and nurses who hustle, respond, and show genuine care. The dining room and meal quality frequently meet expectations, and housekeeping, when consistent, keeps rooms clean and inviting. Therapy services have helped several residents regain mobility and function, sometimes dramatically, and administration earns praise for accessibility and problem-solving when questions arise. The social atmosphere, open dining spaces, activities, salons, and an engaged resident community, gives residents purpose and connection. When these strengths align with a family’s priorities, they can offset the most common concerns about staffing or aging infrastructure, though the offset is never complete without reliable daily oversight across shifts.
Yet the cons cannot be minimized. Under-staffing manifests in long wait times, missed cues for assistance, and, in the worst cases, serious safety incidents that families say should never occur. Reports of inadequate communication, delayed notifications, and friction with administrators undercut confidence in day-to-day operations. Debates over medication management, clinical oversight, and the decisions of the facility physician fuel distrust. The environment sometimes conjures a perception of turnover and inconsistency, with families describing rude or overwhelmed staff and a facility that sometimes feels more businesslike than resident-centered. Accusations, ranging from safety lapses to dementia-care concerns, are repeated with intensity in reviews and warrant rigorous, independent verification by prospective families. Budget consciousness and facility aging further complicate expectations for ongoing quality.
To sift through these realities, prospective residents should demand concrete, visit-ready information. In tours, request specifics on staffing ratios by shift, the cadence of bedside assistance, and the process for fall prevention and wound care. Seek candid conversations with the assisted-living director, the nurse manager, and the therapy team; review the most recent state survey results and any corrective action plans. Test the call-back responsiveness, and ask to see incident logs or newsletters that reveal how concerns are handled. Sample the menu, observe dining flow, and confirm whether dietary needs, texture-modified diets, diabetes-friendly options, are consistently met. If rehab is a goal, review therapy schedules, progress notes, and length-of-stay expectations. Finally, require a clear understanding of costs, refunds, and what is included in the base rate to prevent later confusion.
In short, Ozark Riverview Manor presents a mixed but ultimately practical option for families who value a family-like culture, proactive frontline care, and an active social calendar, and who are prepared to monitor quality closely and press for improvements. It is not ideal for those needing unwavering medical oversight, flawless consistency, or best-in-class safety standards without ongoing family involvement. For families where oversight is feasible and frequent communication is valued, ORM can deliver meaningful quality of life and functional gains. For others, exploring alternatives with stronger staffing stability, tighter medical coordination, and demonstrable track records may offer greater peace of mind. The decision hinges on balance: a warm, engaged community versus the non-negotiable need for steady, safe, medically coordinated care.
90 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Springfield-Branson Regional (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Ozark Riverview Manor is a reputable assisted living community located in the serene town of Ozark, Missouri. Our community offers comfortable studio apartments for individuals seeking skilled nursing care. We provide a wide range of amenities to ensure our residents' comfort and satisfaction.
Residents can enjoy various services such as access to a beauty salon for their grooming needs and cable or satellite TV for entertainment purposes. Our community also provides convenient transportation options operated by the community, allowing residents to easily explore the surrounding areas. For those who wish to stay connected, we offer a computer center and Wi-Fi/high-speed internet throughout our premises.
Our dining room offers restaurant-style dining with specially prepared meals that cater to residents' dietary restrictions and preferences. Additionally, our small library provides an inviting space for residents to relax while indulging in their love for reading.
The Ozark Riverview Manor ensures that all care needs are met by offering 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We also provide medication management services and work closely with physicians to maintain residents' well-being. Transportation arrangements are available for medical appointments.
Our community aims to enhance the quality of life for our residents through engaging activities. Concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities keep residents stimulated and socially active.
Conveniently located near various amenities, including cafes, pharmacies, restaurants, places of worship, and hospitals, Ozark Riverview Manor allows easy access to essential services within the local area.
If you are seeking a nurturing environment where personalized care meets comfort and convenience, look no further than Ozark Riverview Manor in beautiful Ozark, Missouri.
Ozark Riverview Manor offers 1-bedroom apartments and Studio apartments.
Ozark Riverview Manor is located at 1200 West Hall, Po Box 157, Ozark, MO 65721 in Greene County, Missouri
The features offered by Ozark Riverview Manor significantly enhance the quality of care for residents with dementia or Alzheimer's disease, addressing their unique needs and promoting a sense of safety and independence. Assistance with dressing helps residents maintain their dignity while navigating tasks that may become challenging due to cognitive decline. Medication management ensures that residents receive their prescribed medications on time, reducing the risk of confusion and potential health complications. Meal preparation and service cater to dietary requirements and encourage social interaction during mealtimes, which are vital for emotional well-being. Activities of daily living assistance supports residents in performing essential tasks, fostering a sense of accomplishment and self-sufficiency. Furthermore, assistance with bathing promotes personal hygiene while offering comfort in what can be a vulnerable moment. Support during transfers minimizes the risk of falls, enhancing mobility and overall safety. Finally, 24-hour supervision provides peace of mind for both residents and families, ensuring that help is readily available whenever needed to address any emergent concerns or behavioral changes associated with dementia.
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