Ozark Riverview Manor

Pros

• The staff at Ozark Riverview Manor is caring and does a good job.
• The dining area at the facility is clean and the food is good.
• Riverview Manor provides everything needed, including food, laundry service, TV, and phone service.
• The facility is nicely maintained and feels like a home, not an old folks' prison.
• The staff members at the facility take care of the residents like they are their own family members.
• The place looks well taken care of, clean, and organized.
• Riverview Manor offers many different activities for the elderly.
• The visiting areas are welcoming and the dining room menus are appealing.
• The whole environment at the facility looks very welcoming.
• Many residents would enjoy living out their lives at Riverview Manor.

Cons

• The staff at Ozark Riverview Manor didn't show concern for the residents and prioritized their paychecks over care.
• The ADON spoke to a family member like they were dumb and ignorant.
• The new company that bought Riverview Residential resulted in a decline in care, decreased staff, high turnover rates, lower food quality, and lack of communication regarding medical issues and accidents.
• There was no response or return call when trying to inquire about a loved one's situation.
• Medication monitoring was stopped for a resident at Riverview Residential.
• One reviewer warns against sending any family member to this facility based on their negative experience.
• Despite positive aspects, one reviewer mentions the high cost of living at Riverview Manor as a negative point.

Review

Ozark Riverview Manor, a senior living facility located in an undisclosed area, has garnered mixed reviews from individuals who have had experience with the establishment. While some have expressed satisfaction with the care provided to their loved ones, others have voiced concerns about a decline in quality and a lack of attention given to residents.

One reviewer, disappointed by the treatment their father received at the facility, criticized the staff for displaying indifference towards residents and prioritizing financial gains over their well-being. The ADON specifically was accused of speaking condescendingly and disrespectfully. This portrayal paints a picture of a facility that fails to put its residents first.

Contrarily, another reviewer commended Ozark Riverview Manor for meeting their loved one's current needs adequately. They praised the caring staff and maintained that the dining area was clean and served good food. Additionally, they noted that there were various activities available, including an activity room and an activities counselor.

However, another individual had a negative experience after another company acquired Riverview Residential. They reported witnessing a decline in care due to reduced staff numbers and high turnover rates. Moreover, the quality of food deteriorated significantly, consisting mainly of starches. Concerns regarding communication arose when they no longer received notifications about medical issues or accidents involving their loved one. Attempts to contact staff went unanswered and unreturned calls were never returned. Furthermore, medication monitoring ceased altogether.

On a more positive note, someone else shared their favorable encounter with Ozark Riverview Manor. They were impressed by the cleanliness and pleasant atmosphere of the facility, emphasizing that it felt like home rather than an institution for older individuals. Security was highlighted as a priority, ensuring peace of mind for both residents and visitors alike. The dining menu was said to be appealing enough to entice guests to stay for dinner.

The reviewer praised the caring nature of the staff members who treated residents as if they were part of their own families. The environment was described as well-maintained, clean, and organized, with a variety of activities available for the elderly. The facility was characterized as beautiful and welcoming, promoting relaxation and enjoyment. It was acknowledged that the cost of living at Ozark Riverview Manor was on the higher end, but the reviewer's grandmother believed it to be worth the expense.

Overall, while there were some concerns raised regarding care quality and communication breakdowns, Ozark Riverview Manor received positive feedback for its cleanliness, amenities provided, and dedicated staff. The facility appears appealing and comfortable, with a focus on ensuring residents' well-being. However, the higher cost of living may pose a deterrent for some potential residents.

Cafes

• The Workshop at Finley Farms (0.4 miles)
• Kingdom Coffee (9.6 miles)

Restaurants

• Iguana Roja Restaurante (0.5 miles)
• The Finley (0.6 miles)
• Ozark Mill (0.6 miles)
• Village Inn (0.7 miles)
• Popeyes Louisiana Kitchen (0.7 miles)
• McDonald's (1 miles)
• Lambert's Cafe II (3.2 miles)

Places of Worship

• St Joseph the Worker Catholic Church (0.8 miles)
• Church of Jesus Christ of Latter Day Saints (1.2 miles)
• Open Arms Lutheran Fellowship (1.3 miles)
• James River Church (3.7 miles)
• Southern Baptist Convention (9.1 miles)
• Park Crest Baptist Church (9.4 miles)
• Graceway Baptist Church (9.8 miles)

Pharmacies

• Walgreens (1.3 miles)
• CoxHealth Pharmacy Ozark (3 miles)
• Family Pharmacy (4.1 miles)
• Walgreens (5 miles)
• CVS Pharmacy (5.1 miles)
• Family Pharmacy - Spar (7 miles)
• Walgreens (8.6 miles)

Hospitals

• Cox Health Systems (1.4 miles)
• Trust HSC (7.8 miles)
• Hulston Cancer Center (9.1 miles)
• Cox South Hospital (9.1 miles)
• 7th Floor (9.1 miles)
• Jared Neuroscience Center (9.1 miles)
• Skaggs Community Hospital Association (9.2 miles)

Physicians

• Cox Health Center Ozark (1.4 miles)
• Cox Health Center (1.6 miles)
• Ozarks Holistic Dental (3.3 miles)
• Ozark Family Clinic (3.3 miles)
• Life Chiropractic Clinic / DOT Exams (5.3 miles)
• Fraser Anna MD (5.7 miles)
• Bridges Medical Services (7 miles)

Parks

• Nixa Rotary Park (5.1 miles)
• Sequiota Park (8.7 miles)

Theaters

• Alamo Drafthouse Springfield (9.3 miles)