1486 North Riverside Road, Ozark, MO 65721
For more information about senior living options: (844) 490-3973
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The staff are caring and do their best to take care of everyone. The nurses are great and CNAs are awesome. The facility's rooms are clean and well maintained. The food is pretty good. The facility is quiet, with private rooms and views of grass and trees, creating a peaceful setting. The staff are friendly and eager to help, giving a homey feeling. The facility keeps families informed and checked in on residents, especially during COVID. Dedicated staff like Sally, Jamie, and Rosa provide top-notch care and personal attention.
The new management sucks. They fired all the good nurses over stupid stuff. The kitchen boss yells at staff for no reason and belittles their education. The new administrator cares only about herself and ignores residents. Residents are moved without staff knowledge and sleep in other people's rooms. The administration is running the place into the ground and causes constant drama. Resident care is at its bare minimum and supplies are lacking. Safety and hygiene practices are not followed, and the kitchen has a bedbug problem described as disgusting. The administration threatens employees and fires them for minor mistakes rather than addressing root problems. Memory care is left unlocked, allowing a resident to wander away.Ozark Nursing and Care Center is best suited for families who want a smaller, quieter campus where front-line caregivers can establish genuine rapport with residents and where being able to visit nearby is a real perk. The setting often feels more intimate than larger facilities, with the possibility of private rooms and a calm environment that can suit older adults who don't need constant stimulation. The trade-off is clear: daily life can hinge on the current administration, and turnover among nurses and aides tends to translate into inconsistencies in care. For families able to stay engaged, advocate consistently, and monitor daily routines, a personalized, hands-on approach can still yield meaningful stability.
Those who should consider alternatives are those prioritizing ironclad consistency, rigorous oversight, and impeccable hygiene. If leadership stability, predictable staffing, and proactive problem-solving are nonnegotiables, this community may fall short. Safety and memory-care needs demand especially careful scrutiny, given repeated concerns about management style, turnover, and secure access in memory-care spaces. In short, any family seeking a proven track record of steady administration, spotless cleanliness, and reliably responsive care should look at other options before committing.
On balance, the strongest positives lie with the direct-care teams. Several reviewers praise nurses and CNAs for their compassion, patience, and daily attentiveness, and some families report quiet, homey common spaces, a degree of privacy in rooms, and a setting that feels intimate rather than clinical. There is also evidence that staff have made meaningful efforts to tailor care for complex dementia or behavioral needs, and that a few long-tenured team members remain deeply dedicated to residents. That caring thread matters, and it can create moments of real comfort for residents and families alike.
However, the most persistent and consequential drawbacks revolve around governance and operational stability. Multiple accounts describe new management as disruptive, with drama, turnover, and a sense that resident care routinely takes a backseat to internal politics. Reports of understaffing, insufficient supplies, and lapses in safety and hygiene significantly erode trust. Specific concerns appear in memory-care zones, where security and supervision are critical; anecdotes of rooms being left unsecured or residents wandering point to real safety risks. Loss of belongings, odor and cleanliness issues, and alleged medication handling problems compound the hesitation for families weighing longer tenures.
In practical terms, this facility rewards families prepared to be active, vocal partners in care. Visits should be used as a live audit: observe staff-resident interactions, confirm night and weekend coverage, and note whether medications and meals are administered promptly. Request conversations with the director of nursing and the administrator, and review the most recent state survey results and any corrective action plans. Ask pointed questions about staff turnover, recruitment, training, and how incidents are tracked and communicated to families. Inspect the memory-care area for controlled access, staff presence, and daily routines, and confirm that housekeeping is consistent and floors and equipment remain clean.
Ultimately, Ozark Nursing and Care Center is a mixed-risk option that can work well for families willing to engage closely and tolerate a degree of administrative volatility. The best fit is a resident who values a smaller, quieter environment, where dedicated front-line caregivers can deliver meaningful daily care when supported by vigilant family oversight. Those with high expectations for leadership stability, spotless cleanliness, and fail-safe safety protocols should pursue alternatives. For families pursuing continued proximity to home, and prepared to advocate firmly on behalf of their loved one, this community can still provide moments of genuine, compassionate care amid a backdrop of notable governance challenges.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Springfield-Branson Regional (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Ozark Nursing And Care Center in Ozark, MO is a vibrant and welcoming assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. With a focus on providing comfort, convenience, and an active lifestyle, this facility strives to create a warm and inviting environment.
Residents can take advantage of numerous amenities including a beauty salon for pampering sessions, cable or satellite TV for entertainment, community operated transportation for easy access to nearby destinations, a computer center for staying connected with loved ones, and a dining room where delicious meals are served restaurant-style. For those who enjoy physical fitness, there is a well-equipped fitness room available. Additionally, there is also a gaming room for leisurely activities and a small library for reading enthusiasts.
The Ozark Nursing And Care Center takes pride in its level of care services offered. With 24-hour supervision provided by dedicated staff members, residents can feel secure knowing that assistance is always available. Personalized assistance with activities of daily living such as bathing, dressing, and transfers is readily provided. Medication management is also handled efficiently to ensure the well-being of each resident.
Dining at this assisted living community caters to individual needs with special dietary restrictions accommodated. Meals are prepared and served with attention to nutritional requirements while maintaining delicious flavors that will satisfy residents' taste buds.
A wide variety of activities are organized to cater to different interests and preferences. Concierge services are available to assist residents in planning their day-to-day activities while fitness programs keep them active and engaged. Planned day trips allow for exploration beyond the grounds of the community while resident-run activities foster socialization among peers. Scheduled daily activities provide opportunities to participate in various hobbies or events.
In terms of proximity to amenities outside the community, residents will find convenience in having cafes, pharmacies, physicians' offices, restaurants, places of worship all nearby. In case of medical emergencies or specialized care needs, there is also a hospital in close proximity.
Overall, the Ozark Nursing And Care Center offers a comprehensive range of amenities and care services that cater to the diverse needs and interests of its residents. With an emphasis on creating a fulfilling and enjoyable lifestyle, this assisted living community aims to provide comfort, support, and opportunities for connection in a beautiful setting.
Ozark Nursing And Care Center is located at 1486 North Riverside Road, Ozark, MO 65721 in Greene County, Missouri
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