Stonebridge Maryland Heights

Pros

• The staff at StoneBridge Senior Living in Maryland Heights are described as helpful and outgoing, fostering a supportive environment for residents and their families.
• The facility offers a variety of activities for residents, including movie watching, music sessions, and games like bingo, which helps keep them engaged.
• Residents have access to comfortable accommodations with air conditioning and the option to personalize their living spaces with furnishings and personal items.
• The cleanliness of the common areas is noted positively by visitors, reflecting a commitment to maintaining a pleasant environment.
• One review highlights the cleanliness of the kitchen area in the Aspen building as exceptional compared to other facilities visited.
• Many reviewers appreciate the caring nature of the employees, establishing strong relationships with residents which enhances their overall experience at the facility.
• Overall experiences have been described as good by some families, noting that the facility meets standard care expectations while providing three meals a day for residents.

Cons

• The facility struggles with poor staff responsiveness, making it difficult for residents to get timely assistance.
• Many residents report receiving cold and subpar meals that are not nutritionally balanced.
• The nursing staffing is frequently short-handed, leading to inadequate care for residents.
• Common areas and resident rooms are often unclean, with sticky floors and unpleasant odors.
• There is a lack of proper sanitation in shared spaces and individual rooms, raising health concerns.
• Residents feel neglected during nighttime shifts, as staff seem disinterested and unavailable.
• The overall environment is described as dismal, with furniture in poor condition and lacking regular maintenance.
• Some family members report long wait times for assistance with basic needs like changing or using the restroom.
• There are complaints about the facility being more focused on appearance than actual resident care quality.
• Overall, the facility fails to provide a satisfactory living situation for many residents and their families.

Review

The experience of residents and their families at StoneBridge Senior Living in Maryland Heights presents a complex picture, marked by both commendable aspects and significant concerns. Many families have chosen this facility primarily due to the availability of Medicaid beds, proximity for regular visits, and initially positive interactions with staff. One family noted that the staff were generally helpful and outgoing despite undergoing a transition period that can complicate care delivery. This same family reported good facilities—including air conditioning and cleanliness in common areas—and appreciated the variety of activities available for residents, including movie watching and music sessions.

However, not all experiences have been as favorable. Some residents expressed serious concerns about the quality of food served at StoneBridge. Multiple reviewers described meals as substandard, often cold upon arrival or lacking in nutritional value. These issues were compounded by staffing shortages during critical times, leading to delays and inadequate responses to residents’ needs. A resident voiced frustration with long waits for assistance—sometimes waiting upwards of five hours for help—which raises significant concerns regarding basic care standards within the facility.

Staffing has emerged as a recurring theme among reviews, with several commenters noting instances where there seemed to be insufficient personnel on duty. Observations included staff frequently appearing disengaged or preoccupied, especially during night shifts when adequate coverage is critical for resident safety and well-being. Families also raised alarms about hygiene practices; reports indicated unclean conditions in both resident rooms and common areas, including sticky floors and unsanitized furniture—a particularly troubling detail considering many residents are incontinent.

On a more positive note, there were testimonials highlighting dedicated staff members who genuinely care about the residents’ well-being. One reviewer pointed out that employees in certain buildings developed personal relationships with families, which fostered trust and improved communication regarding care needs. The kitchen area in one section received particular praise for cleanliness amid broader complaints about food service quality across the facility.

The physical environment at StoneBridge also received mixed reviews. While some areas are noted as clean and appealing —especially when compared to other facilities—there are calls for improvements to furnishings and décor that might not reflect the dignity expected in such establishments. Suggestions included refurbishing chairs and couches inside common areas to ensure comfort while establishing regular cleaning protocols to combat lingering odors from accidents that may occur among residents.

As with many senior living facilities facing financial constraints due to operational budgets reliant on Medicaid reimbursement rates, it appears that balancing quality care with cost-effectiveness remains an ongoing struggle at StoneBridge Senior Living Maryland Heights. Families recommend proactive measures like improving communication channels using technology (such as IPads) or adding features like doorbell cameras linked to staff desks—all aimed at better tracking care delivery within each resident's daily life.

Despite its challenges—particularly concerning food service reliability, staffing adequacy, cleanliness standards, logistical shortcomings regarding meal delivery times—the narrative surrounding StoneBridge is nuanced: it recognizes pockets of excellence amidst considerable room for improvement. Many families leave with hopes that management will address pressing issues while maintaining the compassionate approach exhibited by certain staff members who indeed strive for betterment within their limited resources.

Located in Maryland Heights, Missouri, this area offers a variety of amenities within close proximity. There are several dining options including Syberg's Dorsett and St Louis Bread Co., as well as convenient pharmacies like Walgreens and CVS Pharmacy nearby. For medical needs, DePaul Hospital and DePaul Health Center provide quality healthcare services just a short distance away. Outdoor enthusiasts can enjoy the nearby parks such as Creve Coeur Park and Frontier Park. Transportation is easily accessible with St. Louis Lambert International Airport and car rental services close by. Additionally, there are cafes like Panera Bread and Starbucks for relaxing outings, theaters for entertainment at AMC Streets Of St Charles 8, and places of worship such as Jungs Station Baptist Church and St Cletus Catholic Church for spiritual nourishment. Overall, this area in Maryland Heights offers convenience, accessibility, and amenities that would make it an ideal location for senior living.

Restaurants

• Syberg's Dorsett (1 miles)
• McDonald's (1.5 miles)
• St Louis Bread Co. (1.7 miles)
• St Louis Bread Company (1.8 miles)
• Chick-Fil-A (1.9 miles)
• Westport Plaza (2 miles)
• McDonald's (2 miles)

Pharmacies

• Walgreens (1.3 miles)
• Schnucks (1.4 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Schnucks (2.1 miles)
• Walgreens (2.6 miles)
• Dierbergs (3.8 miles)

Hospitals

• DePaul Hospital (1.6 miles)
• DePaul Health Center - Emergency Room (1.6 miles)
• Barnes-Jewish West County Hospital (4 miles)
• St Joseph's Hospital (4.5 miles)
• St John's Mercy Surgery Center (5.7 miles)

Parks

• Creve Coeur Park (2.7 miles)
• Frontier Park (4.2 miles)
• Vogt Brothers Park (4.4 miles)
• Blanchette Memorial Hall (5.6 miles)
• Schaefer Park (6.7 miles)
• Faust Park (7.2 miles)
• Shaw Park (7.4 miles)

Transportation

• Terminal 1 (3.8 miles)
• Terminal 1 Passenger Pickup (3.8 miles)
• St. Louis Lambert International Airport (STL) (3.9 miles)
• TSA PreCheck A Gates (3.9 miles)
• TSA Security Checkpoint Gates C & D (3.9 miles)
• Budget Rent A Car (4 miles)
• Hertz Rent A Car (4.2 miles)

Cafes

• Panera Bread (3.9 miles)
• Starbucks (4 miles)
• Panera Bread (4.9 miles)
• Starbucks (6.4 miles)
• Made. by Lia (7.4 miles)
• Old Town Donut Shop (7.5 miles)

Theaters

• AMC Streets Of St Charles 8 (4 miles)
• Marcus Theatres (5.5 miles)

Physicians

• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (4.4 miles)

Places of Worship

• Jungs Station Baptist Church (6.9 miles)
• St Cletus Catholic Church (7.4 miles)
• St Ann Catholic School (7.5 miles)
• Harvester Nazarene NMI (7.7 miles)