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Parkwood Skilled Nursing And Rehabilitation Center in Maryland Heights, MO

Parkwood Skilled Nursing And Rehabilitation Center is a nursing home community in Maryland Heights, MO.

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Parkwood Skilled Nursing And Rehabilitation Center in Maryland Heights, MO

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3201 Parkwood Lane, Maryland Heights, MO 63043

For more information about senior living options: (866) 208-4318

1.9 from 50 reviews
5 stars
8
4 stars
3
3 stars
2
2 stars
2
1 stars
35

Overall Review of Parkwood Skilled Nursing And Rehabilitation Center

caveat 13 reviews mention this

Call lights and phones feel unreliable

Residents and families report frequent delays and difficulty getting staff when help is needed.

Multiple reviewers describe trouble reaching the front desk or nurse’s station, including being put on hold and routed to voicemail. Others report call buttons not working or call requests not answered in a timely way, leading to concerns about delayed checks and basic care. Even when staff seemed friendly at times, several accounts point to inconsistent follow-through and urgent responsiveness. This is especially striking given the facility’s marketed support for around-the-clock assistance.

caveat 13 reviews mention this

Cleanliness and odors are recurring complaints

Reviews repeatedly mention dirty rooms and unpleasant smells.

A number of reviews call out rooms and common areas as filthy, including dust buildup, spiderwebs, and unsanitary bathrooms. Several families also describe strong odors, including urine and other smells, and one reviewer mentions roaches. A few reviews contrast this by saying the facility is well kept and clean, but the negative cleanliness reports show up often enough to be a central concern. When residents or families raise these issues, some describe limited resolution or improvements that came only after complaints.

common 4 reviews mention this

Staff caring can be inconsistent

Some reviewers describe staff who were attentive and supportive during hard transitions.

While many reviews are highly critical, a smaller set describes staff as helpful and genuinely caring. One reviewer says the nursing home team was great with a relative who had mental health needs, including professional supervision as the person adjusted. Another praises therapy progress and says patients looked well cared for during visits. Still, other reviewers report dissatisfaction with staff responsiveness and accountability, so experiences appear mixed rather than uniformly positive.

common 4 reviews mention this

Dining is mixed, with both praise and blame

Dining experiences range from decent meals to serious complaints about food.

Some reviewers say meals looked good or were decent and healthy, and one describes the experience as pleasant to visit. Other accounts are sharply negative, describing poor or disgusting food and comparing it to prison food. The community does offer restaurant-style dining, which aligns with the more positive meal comments. But the negative dining reviews indicate that meal quality and consistency may vary based on the resident’s experience.

  • A cozy dining area with a large table and chairs, complemented by a decorative lantern at the center.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lambert-St Louis International (4 miles away) Lambert-St Louis International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • DePaul Hospital (0.9 miles)
  • DePaul Health Center - Emergency Room (0.9 miles)
  • St Joseph's Hospital (4 miles)
  • Barnes-Jewish West County Hospital (4.6 miles)
  • St John's Mercy Surgery Center (6.3 miles)

Restaurants

  • St Louis Bread Co. (1 miles)
  • Chick-Fil-A (1.2 miles)
  • Syberg's Dorsett (1.6 miles)
  • McDonald's (2 miles)
  • Dave & Buster's (2.3 miles)
  • McDonald's (2.4 miles)
  • St Louis Bread Company (2.4 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.9 miles)
  • Schnucks (1.9 miles)
  • Schnucks (1.9 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3.9 miles)

Parks

  • Creve Coeur Park (2.9 miles)
  • Frontier Park (3.7 miles)
  • Vogt Brothers Park (4.2 miles)
  • Blanchette Memorial Hall (5 miles)
  • Schaefer Park (6.6 miles)
  • Kwanis Park (7.1 miles)
  • St Ferdinand Park (7.4 miles)

Transportation

  • Terminal 1 (3.6 miles)
  • Terminal 1 Passenger Pickup (3.7 miles)
  • St. Louis Lambert International Airport (STL) (3.7 miles)
  • TSA PreCheck A Gates (3.8 miles)
  • TSA Security Checkpoint Gates C & D (3.8 miles)
  • Budget Rent A Car (4 miles)
  • Hertz Rent A Car (4.1 miles)

Theaters

  • AMC Streets Of St Charles 8 (3.7 miles)
  • Marcus Theatres (5.2 miles)

Physicians

  • Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (4 miles)

Cafes

  • Panera Bread (4.5 miles)
  • Starbucks (4.6 miles)
  • Panera Bread (5.4 miles)
  • Starbucks (6 miles)
  • Made. by Lia (7 miles)
  • Old Town Donut Shop (7.1 miles)

Places of Worship

  • Jungs Station Baptist Church (6.9 miles)
  • St Cletus Catholic Church (7 miles)

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