Parkwood Skilled Nursing And Rehabilitation Center

Pros

• There are a few long-term employees at the facility who are noted to be really good workers.
• The administration has been courteous and helpful during the transfer process.
• The daytime nurses and CNAs are recognized for their good care and attentiveness.
• The food provided at the facility is described as very good.
• After relocating, one resident has become healthier and happier.

Cons

• The facility is described as dirty and poorly run, with filthy rooms and disgusting food.
• Staff members on the third shift are reported to be noisy and engaging in inappropriate behavior, including using marijuana.
• The nursing staff failed to follow doctors’ orders for medication, indicating a lack of proper care.
• Residents are left unattended for extended periods, leading to issues such as bedsores and soiled clothing.
• Concerns about understaffing are raised, with reports of only one staff member present, resulting in inadequate assistance for residents.
• A resident was assessed incorrectly regarding their cognition despite being there for confusion, suggesting negligence in care assessment.
• Communication from administration is lacking; complaints went unanswered by management.
• The cleanliness of the facility is called into question due to unaddressed messes like spilled food remaining for days.
• Incidents of disrespectful behavior from staff towards residents were noted, affecting the overall care experience negatively.
• The reviewer expresses a general feeling that the facility does not prioritize adequate supervision or quality nursing care.

Review

The reviews for the facility in question paint a troubling picture of inadequate care, unsanitary conditions, and unprofessional behavior among staff members. A recurring theme among reviewers is the overall lack of proper staffing, which has led to distressing experiences for residents. One commenter described how their mother was supposed to receive rehabilitation services for five days but only participated in merely half an hour of walking each day, with the bulk of her time spent confined to bed. This confinement resulted in bed sores appearing on her body, a clear indication that basic nursing protocols were not followed.

Numerous families expressed their deep concern over the facility’s atmosphere, particularly during the third shift when reports emerged of excessive noise from television watching and foul odors attributed to marijuana. This environment raises serious concerns about attentiveness to residents’ needs during nighttime hours. One reviewer shared that when they inquired about the smell of marijuana, they were met with indifference since it was legal; this response highlighted a general carelessness present at the facility.

Staff attitude also appeared to be an issue across various accounts. One daughter recounted witnessing a medication technician disparagingly refer to a patient as an "old SOB," exemplifying an alarming lapse in professionalism and respect within staff interactions. Additionally, it was reported that there were instances where call lights went unanswered for extended periods, leading to worsening behaviors among patients—one individual reportedly became combative due to neglectful responses to their needs.

Furthermore, inadequate medical oversight at the facility has been pointed out as a significant flaw in patient care. One reviewer mentioned that their mother had been at the facility for over a week without ever seeing a doctor or receiving any assessment regarding her recovery plan or discharge process—a critical component of effective rehabilitation care that seemed entirely absent here. The sense of urgency regarding health issues felt neglected as key problems went unaddressed while patients remained isolated without sufficient medical supervision.

Concerns about cleanliness permeated multiple reviews as well. Filthy rooms and lost clothing painted a picture of disarray within daily operations—issues like spilled food being left unattended for days exacerbated worries about hygiene standards being maintained within such a crucial environment where vulnerable individuals reside. Families mentioned how their loved ones' belongings would go missing or be mismanaged during laundry collections—a frustrating inconvenience that added further stress during already challenging circumstances.

Lastly, while some reviewers noted positive aspects such as friendly staff members on certain shifts and decent food quality, these accolades were overshadowed by glaring systemic problems that persistently affected overall care quality. Many respondents emphasized their relief upon relocating their family members elsewhere—suggesting it made significant positive impacts on their loved ones' health and satisfaction levels after enduring subpar conditions at the original facility.

In summary, these reviews collectively highlight serious deficiencies ranging from staffing shortages and disrespectful attitudes to cleanliness lapses and lackluster medical attention within this nursing home environment. Potential clients are warned against placing their loved ones in this setting based on numerous harrowing accounts of poor treatment and negligence faced by current residents.

Hospitals

• DePaul Hospital (0.9 miles)
• DePaul Health Center - Emergency Room (0.9 miles)
• St Joseph's Hospital (4 miles)
• Barnes-Jewish West County Hospital (4.6 miles)
• St John's Mercy Surgery Center (6.3 miles)

Restaurants

• St Louis Bread Co. (1 miles)
• Chick-Fil-A (1.2 miles)
• Syberg's Dorsett (1.6 miles)
• McDonald's (2 miles)
• Dave & Buster's (2.3 miles)
• McDonald's (2.4 miles)
• St Louis Bread Company (2.4 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.9 miles)
• Schnucks (1.9 miles)
• Schnucks (1.9 miles)
• Walgreens (2.6 miles)
• Walgreens (3.9 miles)

Parks

• Creve Coeur Park (2.9 miles)
• Frontier Park (3.7 miles)
• Vogt Brothers Park (4.2 miles)
• Blanchette Memorial Hall (5 miles)
• Schaefer Park (6.6 miles)
• Kwanis Park (7.1 miles)
• St Ferdinand Park (7.4 miles)

Transportation

• Terminal 1 (3.6 miles)
• Terminal 1 Passenger Pickup (3.7 miles)
• St. Louis Lambert International Airport (STL) (3.7 miles)
• TSA PreCheck A Gates (3.8 miles)
• TSA Security Checkpoint Gates C & D (3.8 miles)
• Budget Rent A Car (4 miles)
• Hertz Rent A Car (4.1 miles)

Theaters

• AMC Streets Of St Charles 8 (3.7 miles)
• Marcus Theatres (5.2 miles)

Physicians

• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (4 miles)

Cafes

• Panera Bread (4.5 miles)
• Starbucks (4.6 miles)
• Panera Bread (5.4 miles)
• Starbucks (6 miles)
• Made. by Lia (7 miles)
• Old Town Donut Shop (7.1 miles)

Places of Worship

• Jungs Station Baptist Church (6.9 miles)
• St Cletus Catholic Church (7 miles)