Parkwood Skilled Nursing And Rehabilitation Center

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Parkwood Skilled Nursing And Rehabilitation Center

3201 Parkwood Lane, Maryland Heights, MO 63043

For more information about senior living options: (844) 490-3973

1.5 from 8 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro There are a few long-term employees at the facility who are noted to be really good workers.
  • pro The administration has been courteous and helpful during the transfer process.
  • pro The daytime nurses and CNAs are recognized for their good care and attentiveness.
  • pro The food provided at the facility is described as very good.
  • pro After relocating, one resident has become healthier and happier.

Cons

  • pro The facility is described as dirty and poorly run, with filthy rooms and disgusting food.
  • pro Staff members on the third shift are reported to be noisy and engaging in inappropriate behavior, including using marijuana.
  • pro The nursing staff failed to follow doctors’ orders for medication, indicating a lack of proper care.
  • pro Residents are left unattended for extended periods, leading to issues such as bedsores and soiled clothing.
  • pro Concerns about understaffing are raised, with reports of only one staff member present, resulting in inadequate assistance for residents.
  • pro A resident was assessed incorrectly regarding their cognition despite being there for confusion, suggesting negligence in care assessment.
  • pro Communication from administration is lacking; complaints went unanswered by management.
  • pro The cleanliness of the facility is called into question due to unaddressed messes like spilled food remaining for days.
  • pro Incidents of disrespectful behavior from staff towards residents were noted, affecting the overall care experience negatively.
  • pro The reviewer expresses a general feeling that the facility does not prioritize adequate supervision or quality nursing care.

Review

The reviews for the facility in question paint a troubling picture of inadequate care, unsanitary conditions, and unprofessional behavior among staff members. A recurring theme among reviewers is the overall lack of proper staffing, which has led to distressing experiences for residents. One commenter described how their mother was supposed to receive rehabilitation services for five days but only participated in merely half an hour of walking each day, with the bulk of her time spent confined to bed. This confinement resulted in bed sores appearing on her body, a clear indication that basic nursing protocols were not followed.

Numerous families expressed their deep concern over the facility’s atmosphere, particularly during the third shift when reports emerged of excessive noise from television watching and foul odors attributed to marijuana. This environment raises serious concerns about attentiveness to residents’ needs during nighttime hours. One reviewer shared that when they inquired about the smell of marijuana, they were met with indifference since it was legal; this response highlighted a general carelessness present at the facility.

Staff attitude also appeared to be an issue across various accounts. One daughter recounted witnessing a medication technician disparagingly refer to a patient as an "old SOB," exemplifying an alarming lapse in professionalism and respect within staff interactions. Additionally, it was reported that there were instances where call lights went unanswered for extended periods, leading to worsening behaviors among patients—one individual reportedly became combative due to neglectful responses to their needs.

Furthermore, inadequate medical oversight at the facility has been pointed out as a significant flaw in patient care. One reviewer mentioned that their mother had been at the facility for over a week without ever seeing a doctor or receiving any assessment regarding her recovery plan or discharge process—a critical component of effective rehabilitation care that seemed entirely absent here. The sense of urgency regarding health issues felt neglected as key problems went unaddressed while patients remained isolated without sufficient medical supervision.

Concerns about cleanliness permeated multiple reviews as well. Filthy rooms and lost clothing painted a picture of disarray within daily operations—issues like spilled food being left unattended for days exacerbated worries about hygiene standards being maintained within such a crucial environment where vulnerable individuals reside. Families mentioned how their loved ones' belongings would go missing or be mismanaged during laundry collections—a frustrating inconvenience that added further stress during already challenging circumstances.

Lastly, while some reviewers noted positive aspects such as friendly staff members on certain shifts and decent food quality, these accolades were overshadowed by glaring systemic problems that persistently affected overall care quality. Many respondents emphasized their relief upon relocating their family members elsewhere—suggesting it made significant positive impacts on their loved ones' health and satisfaction levels after enduring subpar conditions at the original facility.

In summary, these reviews collectively highlight serious deficiencies ranging from staffing shortages and disrespectful attitudes to cleanliness lapses and lackluster medical attention within this nursing home environment. Potential clients are warned against placing their loved ones in this setting based on numerous harrowing accounts of poor treatment and negligence faced by current residents.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (4 miles away) Lambert-St Louis International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Parkwood Skilled Nursing And Rehabilitation Center in Maryland Heights, MO is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Our community features a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each residence, allowing residents to stay connected with their favorite shows and entertainment. Community-operated transportation is provided for easy access to nearby amenities and appointments.

Residents can also enjoy our computer center, equipped with high-speed internet access, perfect for staying connected with loved ones or pursuing personal interests online. Our spacious dining room provides restaurant-style dining experiences for residents, where they can enjoy delicious meals prepared by our dedicated staff. Special dietary restrictions are accommodated to cater to individual needs.

For recreational activities, our fitness room offers exercise programs designed to promote physical health and well-being. Our gaming room provides opportunities for friendly competition and socializing with fellow residents. The outdoor space and garden allow residents to soak up the sunshine, enjoy fresh air, or engage in gardening activities.

Comfortable living spaces are fully furnished and private bathrooms ensure privacy and convenience. Housekeeping services are provided to maintain cleanliness and tidiness within each residence. Move-in coordination assistance is available for a seamless transition into our community.

Residents have access to a small library filled with books for leisurely reading or informational purposes. A telephone is provided for communication needs, while Wi-Fi/high-speed internet keeps residents connected in this digital age. Our wellness center offers comprehensive support and services for maintaining optimal health.

The care services offered at Parkwood Skilled Nursing And Rehabilitation Center include 24-hour supervision by trained staff members who provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.

In terms of local amenities, there are two cafes nearby where residents can indulge in a cup of coffee or a light snack. Three parks provide opportunities for outdoor activities and relaxation. Fifteen pharmacies, one physician, and thirteen restaurants are conveniently located nearby. Transportation arrangements are available to facilitate residents' access to these amenities.

Our community also offers a variety of activities to keep residents engaged and entertained. Concierge services are provided for personalized assistance and support. Fitness programs promote physical well-being, while planned day trips offer the opportunity for exploration and adventure. Resident-run activities encourage socialization among peers, while scheduled daily activities ensure there is always something interesting happening within the community.

Additionally, our proximity to four hospitals ensures that comprehensive medical care is easily accessible when needed. With all these amenities, services, and local conveniences, Parkwood Skilled Nursing And Rehabilitation Center is committed to providing a fulfilling and comfortable assisted living experience for its residents.

Nearby Places of Interest

Hospitals

  • DePaul Hospital (0.9 miles)
  • DePaul Health Center - Emergency Room (0.9 miles)
  • St Joseph's Hospital (4 miles)
  • Barnes-Jewish West County Hospital (4.6 miles)
  • St John's Mercy Surgery Center (6.3 miles)

Restaurants

  • St Louis Bread Co. (1 miles)
  • Chick-Fil-A (1.2 miles)
  • Syberg's Dorsett (1.6 miles)
  • McDonald's (2 miles)
  • Dave & Buster's (2.3 miles)
  • McDonald's (2.4 miles)
  • St Louis Bread Company (2.4 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.9 miles)
  • Schnucks (1.9 miles)
  • Schnucks (1.9 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3.9 miles)

Parks

  • Creve Coeur Park (2.9 miles)
  • Frontier Park (3.7 miles)
  • Vogt Brothers Park (4.2 miles)
  • Blanchette Memorial Hall (5 miles)
  • Schaefer Park (6.6 miles)
  • Kwanis Park (7.1 miles)
  • St Ferdinand Park (7.4 miles)

Transportation

  • Terminal 1 (3.6 miles)
  • Terminal 1 Passenger Pickup (3.7 miles)
  • St. Louis Lambert International Airport (STL) (3.7 miles)
  • TSA PreCheck A Gates (3.8 miles)
  • TSA Security Checkpoint Gates C & D (3.8 miles)
  • Budget Rent A Car (4 miles)
  • Hertz Rent A Car (4.1 miles)

Theaters

  • AMC Streets Of St Charles 8 (3.7 miles)
  • Marcus Theatres (5.2 miles)

Physicians

  • Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (4 miles)

Cafes

  • Panera Bread (4.5 miles)
  • Starbucks (4.6 miles)
  • Panera Bread (5.4 miles)
  • Starbucks (6 miles)
  • Made. by Lia (7 miles)
  • Old Town Donut Shop (7.1 miles)

Places of Worship

  • Jungs Station Baptist Church (6.9 miles)
  • St Cletus Catholic Church (7 miles)

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