Parkwood Skilled Nursing And Rehabilitation Center in Maryland Heights, MO
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3201 Parkwood Lane, Maryland Heights, MO 63043
For more information about senior living options: (844) 490-3973
The rehab program provided the best physical and occupational therapy the patient had ever received, helping him regain independence. The staff were praised for being great at working with the patient and providing attentive, caring support. Parkwood is well kept and clean, contributing to a more comfortable environment. The meals were described as decent and healthy, with patients receiving the proper medications prescribed. Some workers were noted as genuinely good and dedicated, especially the long-tenured staff. The food was reported as very good by at least one reviewer.
The hospice facility was a nightmare for the family, marked by neglectful, disorganized, and traumatic end-of-life care. The staff were inattentive and slow to respond, with concerns repeatedly brushed off and poor communication. There was a severe lack of urgency, empathy, and basic dignity in how patients were treated. Rather than providing comfort, the experience added pain and emotional trauma to an already heartbreaking situation. Families were forced to fight for proper care; no family should have to endure this. The facility reportedly had roaches and dirty conditions, making it unsafe for loved ones and belongings. There were repeated reports of medication errors and failures to follow doctors’ orders. Staff were often unprofessional or uncaring, with a notable lack of accountability. Personal belongings were stolen or mishandled, undermining trust.Parkwood Skilled Nursing and Rehabilitation Center is best suited for families seeking a short, outcome-focused rehab option where a loved one can regain mobility with direct, active oversight from relatives or guardians. The rehab footprint has shown occasional promise: a resident able to stand, dress, and walk with assistance after a two-week therapy stint, and meals described as decent enough to sustain recovery efforts. However, this is not a place to rely on for consistent, high-quality custodial care or sustained comfort. Those needing reliable, compassionate end-of-life care or long-term, around-the-clock supervision should look elsewhere, as the prevailing pattern in reviews is misalignment with those priorities.
The facility’s strongest caveat is its mismatch with hospice-level expectations and long-term care standards. Reviewers repeatedly describe neglectful, disorganized treatment; slow responses to call bells; and communication gaps that leave families feeling unheard at the very moments care is most critical. The most alarming accounts depict patients left unattended during peak vulnerability, with calls for basic dignity unanswered, sometimes for hours. These experiences are not isolated anecdotes but a troubling thread across multiple accounts, especially in hospice and end-of-life scenarios where comfort and timely attention are non-negotiable. Alternatives should be seriously considered by families prioritizing consistent empathy, urgency, and 24/7 responsiveness.
Yet the bottom line is not only the presence of negatives; there are tangible pros that some families will weigh against the risks. The rehab segment is sometimes effective enough to move a patient from dependent to more independent activity, and some staff members are described as caring and attentive on certain shifts. The facility can feel orderly and clean at times, with meals that don’t disappoint. These positives matter when a move is made for skilled therapy rather than perpetual custodial care. However, the good staff moments are inconsistent, and the positive rehabilitation signals are easily eclipsed by the widespread reports of poor sanitation, odor issues, and overlooked safety concerns that recur in the nights and weekends.
The most troubling pattern is the gap between potential and performance. Statements about cleanliness range from “well kept and clean” to “filthy, dusty, and smelling of urine,” with dangerous inconsistencies in housekeeping and maintenance. Call systems fail or are deliberately neglected, and medication mishaps emerge as recurring red flags, underscoring a fragile medical supervision framework. Theft of belongings, unprofessional behavior among staff, and a general atmosphere of understaffing amplify risk for residents who require careful monitoring. In short, the touted rehab gains do not reliably offset the fundamental risks tied to daily operations, safety, and basic dignity.
For families weighing options, several pragmatic steps emerge. Schedule visits across different times to observe day and night dynamics, and specifically assess how quickly call lights are answered. Request transparent discussions about nurse-to-patient ratios, medication administration practices, and the handling of open rooms or shared spaces. Inspect cleanliness with a critical eye, bathrooms, room surfaces, and common areas, and seek a candid briefing on how incidents are tracked and resolved. Ask to see the rehabilitation gym, the cadence of therapy sessions, and whether therapists coordinate with physicians to build an ongoing discharge plan. Above all, probe leadership responsiveness and accountability, including how complaints are escalated and addressed.
In the end, Parkwood presents a mixed proposition that tilts toward caution. For those pursuing short-term rehabilitation with a vigilant family member present to advocate, there is enough rehabilitation value to warrant consideration, provided expectations are tightly managed and there is a clear plan for ongoing oversight. For anyone prioritizing reliable, compassionate end-of-life care, or long-term custodial supervision, the evidence is too inconsistent and too often unsafe to ignore. The prudent path is to view Parkwood as a possible interim placement only within a broader comparison of higher-performing facilities. Strong alternatives exist in the region that better align with the non-negotiables of dignity, safety, and sustained nursing attention. Families deserve facilities where the daily experience does not become a test of endurance for the patient or the loved ones.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parkwood Skilled Nursing And Rehabilitation Center in Maryland Heights, MO is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our community features a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each residence, allowing residents to stay connected with their favorite shows and entertainment. Community-operated transportation is provided for easy access to nearby amenities and appointments.
Residents can also enjoy our computer center, equipped with high-speed internet access, perfect for staying connected with loved ones or pursuing personal interests online. Our spacious dining room provides restaurant-style dining experiences for residents, where they can enjoy delicious meals prepared by our dedicated staff. Special dietary restrictions are accommodated to cater to individual needs.
For recreational activities, our fitness room offers exercise programs designed to promote physical health and well-being. Our gaming room provides opportunities for friendly competition and socializing with fellow residents. The outdoor space and garden allow residents to soak up the sunshine, enjoy fresh air, or engage in gardening activities.
Comfortable living spaces are fully furnished and private bathrooms ensure privacy and convenience. Housekeeping services are provided to maintain cleanliness and tidiness within each residence. Move-in coordination assistance is available for a seamless transition into our community.
Residents have access to a small library filled with books for leisurely reading or informational purposes. A telephone is provided for communication needs, while Wi-Fi/high-speed internet keeps residents connected in this digital age. Our wellness center offers comprehensive support and services for maintaining optimal health.
The care services offered at Parkwood Skilled Nursing And Rehabilitation Center include 24-hour supervision by trained staff members who provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
In terms of local amenities, there are two cafes nearby where residents can indulge in a cup of coffee or a light snack. Three parks provide opportunities for outdoor activities and relaxation. Fifteen pharmacies, one physician, and thirteen restaurants are conveniently located nearby. Transportation arrangements are available to facilitate residents' access to these amenities.
Our community also offers a variety of activities to keep residents engaged and entertained. Concierge services are provided for personalized assistance and support. Fitness programs promote physical well-being, while planned day trips offer the opportunity for exploration and adventure. Resident-run activities encourage socialization among peers, while scheduled daily activities ensure there is always something interesting happening within the community.
Additionally, our proximity to four hospitals ensures that comprehensive medical care is easily accessible when needed. With all these amenities, services, and local conveniences, Parkwood Skilled Nursing And Rehabilitation Center is committed to providing a fulfilling and comfortable assisted living experience for its residents.
Parkwood Skilled Nursing And Rehabilitation Center is located at 3201 Parkwood Lane, Maryland Heights, MO 63043 in St. Louis County, Missouri
Parkwood Skilled Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, lounge, parking, entrance, architecture, dining, bedroom, healthcare, and more.
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