Information last verified:
11988 Mark Twain Lane, Bridgeton, MN 63044
For more information about senior living options: (844) 490-3973
The staff are kind and attentive, providing good care for residents. The facility is clean and the staff regularly check on residents, making them feel cared for. The therapy team, especially Darryl and Robbie, are great and help residents regain independence. Families greatly appreciate the loving care and consider the administrative staff, nurses, and aides top notch. Residents enjoy welcoming atmosphere and activities like UNO and Halloween parties, with many expressing love for the place and wanting to stay. The team is dedicated, going above and beyond their job descriptions, and remains transparent about any issues while families collaborate to support care.
The reviewers describe Mark Twain Manor as trash and say it should be shut down. They allege staff neglects patients, provides minimal care, and does not follow doctors’ orders. They claim clothing and personal belongings frequently go missing or are stolen by staff. They report dirty conditions, including residents being left soaked in urine and feces. They say call lights go unanswered for long periods and nurses are slow to respond. They accuse the administration (DON/ADON) of being clueless and unavailable. They state there is a chronic lack of communication and staffing shortages. They describe patients being left untreated, dehydrated, or with infections due to neglect. They claim residents are subjected to rough handling or abuse and are not treated with dignity. They report money and personal belongings being stolen and police reports filed. They say the facility lacks basic care and is dirty, with calls to inspect or close the building. They express strong concern that loved ones would not be safe there and warn others not to send them.Mark Twain Manor in Bridgeton, MN is best suited for families that can maintain an active oversight role and are comfortable coordinating closely with staff. The facility shows value when families are willing to visit frequently, participate in care planning, and reinforce therapy and daily routines. For residents who respond to structured rehab programs and social engagement, there can be meaningful progress, especially when therapy is effectively integrated and the environment remains reasonably clean and orderly. This is a setting that rewards vigilance and persistent advocacy, rather than passive acceptance. In short, it works best for multi-member households or guardians who are prepared to supervise, push for timely responses, and insist on adherence to medical and personal care plans.
Those considering alternatives should weigh Mark Twain Manor against facilities with stronger centralized governance and steadier staffing. A candidate with high medical fragility, cognitive impairment requiring constant monitoring, or a need for reliable, predictable call-light responsiveness may find the risk profile frank and unappealing here. Several reviews describe long delays in assistance, missed vitals checks, and situations where the level of supervision does not meet expectations. Families that cannot or will not invest daily time to advocate for their loved one should look elsewhere, as the facility’s inconsistencies tend to magnify under lower family involvement.
The strongest positives at Mark Twain Manor are tangible when care teams are engaged and supported. Therapy programs have been praised for helping residents regain independence, and some residents report genuinely kind, encouraging staff who create moments of normalcy, activities, friendly check-ins, and small touches that lift spirits. Cleanliness and a welcoming atmosphere show up in several accounts, and residents who participate in activities such as group games or nail care can enjoy a semblance of home life. When families are involved and care plans are actively managed, these features can translate into meaningful improvements in daily function and mood.
However, the magnitude and frequency of the main concerns cannot be ignored. The most consistently voiced issues center on neglectful or delayed responses to call bells, insufficient staffing, and reports of poor communication within leadership tiers. Instances of doors left unanswered, meals delayed, and situations where care did not align with doctor orders are recurring themes in negative feedback. The facility also faces frequent accusations of theft or misplacement of personal items, and uncomfortable, sometimes alarming, descriptions of how residents are treated when supervision is scarce. Several families accuse administrators of inattention or evasiveness, which erodes trust and undermines safety.
Contrasting experiences further complicate the judgment. A minority of residents and families describe substantial progress and positive partnerships with staff, noting improvements in mobility, engagement, and overall well-being after therapy and daily coaching. Other stories emphasize a stark absence of accountability, with reports of dehydration, soiled patients, and neglect that persist despite complaints. The variance suggests that outcomes depend heavily on shift staffing, individual caregivers, and the degree of family involvement. In practical terms, one should expect a continuum from workable partnership to serious safety and quality concerns, rather than a stable, uniformly high standard.
The decision framework for Mark Twain Manor centers on risk tolerance and advocacy capacity. Families should verify current staffing levels, request direct access to the DON/ADON, and insist on clear, written care plans with measurable goals. Before admission, demand a thorough review of daily routines, call-light response metrics, medication management procedures, and recent state inspection findings. Establish a plan for regular family visits, explicit escalation steps for urgent concerns, and a contingency plan if care quality does not meet agreed standards. If these protections cannot be reliably secured, or if the loved one requires near-constant oversight, the prudent path is to pursue alternatives with demonstrated, consistent accountability and fewer red flags. Mark Twain Manor may be chosen, but only with a clear, action-oriented commitment from families to oversee care every day.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mark Twain Manor is a premier assisted living community located in Bridgeton, MN. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
For our residents' convenience, we provide beauty salon services on-site so they can always look and feel their best. Residents can also enjoy their favorite shows and movies with cable or satellite TV in their own private rooms. Our community operated transportation makes it easy for residents to get around town for errands or social outings.
We understand the importance of staying connected in today's digital world, which is why we offer a computer center with Wi-Fi/high-speed internet access. Our fitness room allows residents to stay active and maintain their physical health. The gaming room provides a space for friendly competition and entertainment.
Nature lovers will appreciate our beautiful garden and outdoor spaces where they can relax and enjoy the fresh air. Housekeeping services ensure that residents' living spaces are always clean and tidy. Each resident has their own private bathroom for added comfort.
Meals are an important part of our residents' day, which is why we provide restaurant-style dining in our elegant dining room. We accommodate special dietary restrictions to ensure that everyone's nutritional needs are met. In addition, our staff prepares delicious meals according to diabetes diets.
Our dedicated staff is available 24 hours a day through our call system, providing supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive the right medications at the right times. Mental wellness programs support emotional well-being.
Transportation arrangement services are available to assist residents in scheduling non-medical transportation needs as well as transportation to doctors' appointments. Move-in coordination is also provided for a smooth transition into our community.
Residents have access to various activities designed to promote social engagement and personal interests. Concierge services make it easy for residents to plan outings or arrange for any additional services they may need. Fitness programs, scheduled daily activities, and planned day trips offer a wide range of options for staying active and entertained.
Mark Twain Manor is conveniently located with numerous nearby amenities. There are cafes, pharmacies, restaurants, and parks in close proximity to our community. In addition, there are hospitals and theaters nearby for easy access to medical care and entertainment options.
At Mark Twain Manor, we strive to provide a warm and welcoming environment where our residents can thrive. With our extensive amenities and care services, we are committed to ensuring that each resident's individual needs and preferences are met with exceptional quality of care.
Mark Twain Manor is located at 11988 Mark Twain Lane, Bridgeton, MN 63044 in St. Louis County, Missouri
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