Wisteria Estates

Pros

• The rehab department is excellent and provides high-quality care.
• Some individuals in a few departments, including the rehab team, demonstrate intelligence and expertise in their work.
• There are wonderful people within the facility who provide great care.
• The care provided can be good, depending on the staff members involved.
• Certain departments, like rehab, excel in their services.

Cons

• The staff members in certain departments lack proper interpersonal skills and struggle to handle people effectively.
• Despite their expertise in their respective fields, some employees fail to communicate effectively with patients.
• There is a disconnect between the quality of care provided and the ability of certain staff members to interact compassionately with patients.
• The lack of effective communication from certain individuals made the patient feel unheard and ignored at times.
• Some employees need improvement in their ability to engage with patients and address their concerns adequately.
• While there were standout individuals, overall, the staff's inability to connect with patients hindered the quality of care they received.

Review

When it comes to the quality of care at this facility, opinions seem to vary depending on which staff members were providing the service. Overall, there are areas that could use improvement, but one department that stands out for its excellence is rehabilitation. Patients have expressed appreciation for the knowledgeable and skilled individuals working in this department.

However, despite their expertise in their respective fields, some staff members appear to struggle with interpersonal skills. While they may be competent professionals, they often lack the ability to effectively communicate and interact with patients. As a result, some patients feel as though they are not being heard or understood, likening their attempts at communication to talking to a wall.

That being said, it is important to note that there were also many wonderful individuals who provided exceptional care. These caregivers demonstrated compassion and understanding towards their patients, making them feel valued and supported throughout their treatment journey. It seems that the issue lies with a specific subset of staff members who need to improve their approach towards patient interactions.

The rehabilitation department emerges as a shining example of what good care should look like. Their expertise in helping patients recover and regain independence is evident as they offer effective treatment plans tailored to each individual's needs. Patients appreciate the level of knowledge and skill possessed by these healthcare professionals within rehabilitation.

While acknowledging the positive aspects of care received at this facility, it cannot be denied that improvements are necessary in certain departments and among select staff members. Providing quality healthcare extends beyond technical proficiency; it also involves fostering meaningful connections with patients through effective communication and empathy.

By addressing these concerns and ensuring that all staff members receive proper training in interpersonal skills, this facility has the potential to elevate its standard of care across all departments. Patients deserve an environment where they can feel comfortable expressing their concerns and where staff members respond sensitively and attentively.

In conclusion, patient experiences at this facility have been mixed depending on the individuals providing care. The rehabilitation department receives high praise for their expertise and effective treatment plans. However, other departments seem to struggle with patient interaction, leaving some individuals feeling unheard and frustrated. By implementing training programs that focus on both technical proficiency and interpersonal skills, this facility has the opportunity to enhance the overall care provided and create a more positive experience for patients.

This area of Rochester, Minnesota offers a variety of amenities and services that cater to the needs of seniors. With several parks nearby such as Century Hills Park and Quarry Hill Nature Center, residents have access to outdoor recreational activities and nature walks. The proximity of restaurants like Whistle Binkies Olde World Pub and Al Madina Restaurant provides convenient dining options. In terms of healthcare, there are reputable physicians and hospitals in the vicinity, including Olmsted Medical Center Hospital and Mayo Clinic facilities. Additionally, pharmacies like Hunt Drug Ide01 and cafes such as Caribou Coffee offer essential services for everyday needs. Places of worship like Bethel Lutheran Church and St Luke's Episcopal Church provide spiritual support for those seeking community involvement. Overall, this part of Rochester presents a well-rounded living environment for seniors looking to settle in a vibrant and accessible neighborhood.

Parks

• Century Hills Park (0.2 miles)
• Quarry Hill Nature Center (1.2 miles)
• Quarry Hill Park (1.4 miles)
• Silver Lake Park (2.3 miles)
• Mayo Park (2.5 miles)
• Valleyside Estates Park (2.9 miles)
• Field of Fun (3.3 miles)

Restaurants

• Whistle Binkies Olde World Pub (1.8 miles)
• McDonald's (2.3 miles)
• Taco Bell (2.5 miles)
• Al Madina Restaurant (2.7 miles)
• Pescara (2.7 miles)
• Little Caesars Pizza (2.7 miles)
• Domino's Pizza (2.7 miles)

Physicians

• Rochester Metro (1.8 miles)
• Clear Wave Hearing Instruments (1.9 miles)
• Olmsted Medical Center Hospital (2.1 miles)
• Psimos Oral Surgery (2.4 miles)
• Brackenridge Building - Mayo Clinic (2.8 miles)
• Mid America Orthopaedic Assoc (2.8 miles)
• Charlton Building - Mayo Clinic (2.9 miles)

Theaters

• CMX Cinemas Chateau 14 (1.8 miles)

Hospitals

• Olmsted Medical Center (1.9 miles)
• Olmsted Medical Center (2 miles)
• Erickson Hair & Skin Care Center (2.8 miles)
• Rochester Methodist Hospital (2.8 miles)
• Mayo 19 (2.9 miles)
• Mayo 8-Neuro Surgery (3.1 miles)
• Southeastern Minnesota Emergency Medical Service (3.2 miles)

Pharmacies

• Hunt Drug Ide01 (2.2 miles)
• Hunt Silver Lake Drug (2.2 miles)
• Guidepoint Pharmacy (2.6 miles)
• Eagle Drug Of Rochester (2.8 miles)
• Weber & Judd Co. (2.8 miles)
• Mayo Clinic Baldwin Pharmacy (2.8 miles)
• Cub Pharmacy (2.8 miles)

Cafes

• Caribou Coffee (2.2 miles)
• Starbucks (2.2 miles)
• Hollandberry Pannekoeken (2.6 miles)
• Caribou Coffee (3.4 miles)
• Caribou Coffee (3.5 miles)
• St James Coffee (3.7 miles)
• Panera Bread (4.2 miles)

Places of Worship

• Bethel Lutheran Church (2.9 miles)
• Gloria Dei Lutheran Church (3.1 miles)
• Our Lady Of The Rosary (3.1 miles)
• St Luke's Episcopal Church (3.7 miles)
• Seventh-Day Adventist Church (4.1 miles)

Transportation

• U-Haul Moving & Storage (3.4 miles)