2070 Century Hills Drive Ne, Rochester, MN 55906
For more information about senior living options: (844) 490-3973
The Shalom Home offers a competitive pricing structure for its residents, particularly in comparison to Wabasha County and the broader Minnesota state averages. For studio accommodations, The Shalom Home is priced at $4,367 per month, which exceeds the county average of $3,322 but remains higher than the state average of $3,617. Notably, both The Shalom Home and Wabasha County list their private rooms at the same rate of $4,367; however, this figure is considerably lower than Minnesota's state average for private rooms, which is $5,090. Overall, while The Shalom Home's studio rates may be on the higher side relative to local options, its private room pricing presents a more favorable comparison within the state context.
| Floor plans | The Shalom Home | Wabasha County | Minnesota |
|---|---|---|---|
| Studio | $4,367 | $3,322 | $3,617 |
| Private | $4,367 | $4,367 | $5,090 |
The collection of remarks about Shalom East Saint Paul (and related Shalom facilities) reads as a wide spectrum of experiences. On one end are residents and family members who sing the praises of individual caregivers and certain departments, while on the other end are accounts of serious shortcomings in staffing, communication, and daily operations. Taken together, the reviews form a mosaic that highlights both meaningful moments of compassion and troubling gaps that families worry about when making decisions for their loved ones.
A steady thread through many comments is appreciation for certain teams and staff members. Several reviewers emphasize that therapy and activity services are particularly strong. The OT, PT, and recreation departments are described as "simply phenomenal," with stories of staff who are attentive, patient, and genuinely caring. One note recalls a CNA feeding a stroke patient with obvious love and devotion, illustrating how frontline caregivers can make a powerful, positive impact in everyday moments. A resident even recalls being greeted by name by administration during a walk down the hall, which many families interpret as a sign that staff know and value residents personally. Overall, the praise here tends to focus on the expertise and kindness of specific clinicians and the day-to-day warmth shown by caregivers who go above and beyond.
Yet, alongside these commendable experiences, there is a persistent undercurrent of concern about staffing levels and management. Several reviews describe consistent staffing shortages, with particular frustration about weekend coverage and perceived inefficiencies in delegation at the management level. Reported effects include delayed responses to calls, longer wait times for assistance, and a sense that morale is low among staff, which some visitors argue contributes to residents suffering. One reviewer even frames the facility as advertising luxury care while delivering only standard care, noting that while there are "gems" among the staff, the overall experience can falter when staffing is thin or morale dips.
Food and nutrition receive mixed verdicts as well. Some reviewers describe the meals as poor, comparing them unfavorably to prison food and questioning whether meals provide adequate nutrition. Others counter that the food is reasonably good for a care facility, with a kosher menu that excludes pork and occasional spice or temperature variations; a few even rate it as "pretty good" and note that hot meals can be reheated when needed. This divergence suggests that nutrition and meal service may vary by day, kitchen staff, or dietary accommodations, leaving some families convinced meals meet health needs while others remain concerned about consistency.
There are serious and highly personal accounts of adverse events and communication gaps. A grandmotherly memory care case describes a fall in the patient's room, with the resident lying on the floor for hours before anyone took note, and a lack of timely communication to the medical power of attorney after the incident. Subsequent developments - oxygen needs, heart issues, and a lack of notification of the POA - are recounted as deeply painful and unacceptable to the reviewer, who ultimately feels betrayed by what they saw as an absence of transparent communication. The reviewer also questions whether more proactive monitoring, such as room video, could help ensure resident safety. Additional stories mention a lack of timely updates during hospice periods and a broader sense that management could do more to keep families informed during critical transitions.
The negative experiences around a specific memory care placement further illustrate consistency problems families worry about. In one case, a grandmother is described as receiving inadequate attention to her call button, with staff reportedly rushing her and failing to respect her preferences about daily routines. The reviewer contemplates moving her to another setting if the pattern continues, signaling that perceived disrespect and slow responses can be enough to prompt a move, even when other staff members may be kind and capable. This tension - between individually caring staff and larger systemic issues - runs through several narratives and sharpens the sense that good care depends as much on leadership and culture as on the competence of individual workers.
In a contrasting but related thread, some families feel warmly toward Shalom East, noting that their loved ones are overall well cared for and that the facility can feel like a place that family members trust and want to call home. There are explicit statements of gratitude for the care their relatives receive and for staff who treat residents as family. This sentiment often coexists with constructive criticism on other days, suggesting that caregivers who show up with empathy can make a world of difference even when there are structural gaps to address.
In sum, the picture of Shalom East Saint Paul and its related Shalom facilities is not monochrome. Justice and compassion exist in abundance in the everyday acts of many nurses, CNAs, and therapists who deliver patient, personal care and who demonstrate genuine warmth for residents. At the same time, the experiences of families grappling with staffing shortages, communication lapses, and questions about safety and notification reveal an environment where improvements are clearly needed. The common call appears to be for stronger staffing, better communication with families during critical events, more consistent food and nutrition quality, and leadership that can translate individual acts of kindness into a reliably high standard of overall care.
The Shalom Home in Rochester, MN is an assisted living community that specializes in Memory Care. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers fully furnished accommodations with cable or satellite TV, ensuring residents have access to entertainment options. A spacious dining room provides a welcoming atmosphere for meals, which can be prepared and served by the staff based on special dietary restrictions. The kitchenette allows residents to prepare light snacks or drinks whenever desired.
A variety of amenities are available to enhance the quality of life for residents. An outdoor space provides opportunities for relaxation and fresh air, while housekeeping services ensure cleanliness and tidiness throughout the community. Wi-Fi/high-speed internet and telephone services enable residents to stay connected with loved ones.
Care services at The Shalom Home are comprehensive and personalized. With 24-hour supervision, residents receive assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration. The community coordinates with health care providers to ensure seamless healthcare delivery.
Specialized memory care programming caters specifically to individuals with dementia or mild cognitive impairment, promoting mental wellness and engagement. Additionally, there is a mental wellness program available for all residents. The community offers a dementia waiver as well as a hospice waiver for those needing end-of-life care.
Transportation arrangements to medical appointments can be made for convenience and peace of mind. Residents can also take advantage of nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for additional convenience and accessibility.
Overall, The Shalom Home provides a supportive environment where individuals with memory care needs can live comfortably while receiving personalized assistance from dedicated caregivers.
The Shalom Home offers a competitive pricing structure for its residents, particularly in comparison to Wabasha County and the broader Minnesota state averages. For studio accommodations, The Shalom Home is priced at $4,367 per month, which exceeds the county average of $3,322 but remains higher than the state average of $3,617. Notably, both The Shalom Home and Wabasha County list their private rooms at the same rate of $4,367; however, this figure is considerably lower than Minnesota's state average for private rooms, which is $5,090. Overall, while The Shalom Home's studio rates may be on the higher side relative to local options, its private room pricing presents a more favorable comparison within the state context.
The Shalom Home is located at 2070 Century Hills Drive Ne, Rochester, MN 55906 in Wabasha County, Minnesota
The Shalom Home's array of services is designed to enhance the quality of life for residents coping with dementia or Alzheimer's disease. Assistance with dressing and bathing promotes dignity and personal hygiene, while meal preparation and service ensure that nutritional needs are met in an enjoyable manner. Medication management helps prevent confusion regarding prescriptions, fostering adherence to treatment plans. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with healthcare providers. Activities of daily living assistance and help with transfers support independence and mobility, crucial for maintaining self-esteem. The 24-hour supervision provides safety and reassurance for both residents and families alike. Specialized memory care programming, coupled with a mental wellness program, addresses cognitive decline while promoting engagement. Additionally, incontinence care supports dignity and comfort, helping residents navigate the complexities of mild cognitive impairment without added stress or embarrassment. Overall, these features work synergistically to create a caring environment tailored to the unique needs of individuals affected by memory loss.
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