The Shalom Home

2070 Century Hills Drive Ne, Rochester, MN 55906

For more information about senior living options: (844) 490-3973

3.8 from 17 reviews
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Assisted Living Board and Care Home Memory Care

The Shalom Home Costs & Pricing

The Shalom Home offers a competitive pricing structure for its residents, particularly in comparison to Wabasha County and the broader Minnesota state averages. For studio accommodations, The Shalom Home is priced at $4,367 per month, which exceeds the county average of $3,322 but remains higher than the state average of $3,617. Notably, both The Shalom Home and Wabasha County list their private rooms at the same rate of $4,367; however, this figure is considerably lower than Minnesota's state average for private rooms, which is $5,090. Overall, while The Shalom Home's studio rates may be on the higher side relative to local options, its private room pricing presents a more favorable comparison within the state context.

Floor plansThe Shalom HomeWabasha CountyMinnesota
Studio$4,367$3,322$3,617
Private$4,367$4,367$5,090

Overall Review of The Shalom Home

Pros

  • pro The OT, PT, and recreation department is simply phenomenal.
  • pro The staff at Shalom are very kind and do an amazing job.
  • pro The staff is top notch and very caring.
  • pro The majority of the staff is sweet and caring.
  • pro The grandfather is getting cared for well at Shalom East and is happy there.
  • pro The food is pretty good, with a nice variety, and it is kosher.
  • pro There are gems who go above and beyond in care.
  • pro They treat residents' families like their own and are friendly and respectful.

Cons

  • pro The weekend staff are sleeping.
  • pro The facility does not seem equipped to provide good care.
  • pro There is a lack of good food.
  • pro Staff barely speaks or understands English.
  • pro The facility is consistently short-staffed.
  • pro The managers are lousy.
  • pro No one notified the medical power of attorney after the fall and subsequent health issues.
  • pro No one from Shalom called the family to inform them of the death.

Review

The collection of remarks about Shalom East Saint Paul (and related Shalom facilities) reads as a wide spectrum of experiences. On one end are residents and family members who sing the praises of individual caregivers and certain departments, while on the other end are accounts of serious shortcomings in staffing, communication, and daily operations. Taken together, the reviews form a mosaic that highlights both meaningful moments of compassion and troubling gaps that families worry about when making decisions for their loved ones.

A steady thread through many comments is appreciation for certain teams and staff members. Several reviewers emphasize that therapy and activity services are particularly strong. The OT, PT, and recreation departments are described as "simply phenomenal," with stories of staff who are attentive, patient, and genuinely caring. One note recalls a CNA feeding a stroke patient with obvious love and devotion, illustrating how frontline caregivers can make a powerful, positive impact in everyday moments. A resident even recalls being greeted by name by administration during a walk down the hall, which many families interpret as a sign that staff know and value residents personally. Overall, the praise here tends to focus on the expertise and kindness of specific clinicians and the day-to-day warmth shown by caregivers who go above and beyond.

Yet, alongside these commendable experiences, there is a persistent undercurrent of concern about staffing levels and management. Several reviews describe consistent staffing shortages, with particular frustration about weekend coverage and perceived inefficiencies in delegation at the management level. Reported effects include delayed responses to calls, longer wait times for assistance, and a sense that morale is low among staff, which some visitors argue contributes to residents suffering. One reviewer even frames the facility as advertising luxury care while delivering only standard care, noting that while there are "gems" among the staff, the overall experience can falter when staffing is thin or morale dips.

Food and nutrition receive mixed verdicts as well. Some reviewers describe the meals as poor, comparing them unfavorably to prison food and questioning whether meals provide adequate nutrition. Others counter that the food is reasonably good for a care facility, with a kosher menu that excludes pork and occasional spice or temperature variations; a few even rate it as "pretty good" and note that hot meals can be reheated when needed. This divergence suggests that nutrition and meal service may vary by day, kitchen staff, or dietary accommodations, leaving some families convinced meals meet health needs while others remain concerned about consistency.

There are serious and highly personal accounts of adverse events and communication gaps. A grandmotherly memory care case describes a fall in the patient's room, with the resident lying on the floor for hours before anyone took note, and a lack of timely communication to the medical power of attorney after the incident. Subsequent developments - oxygen needs, heart issues, and a lack of notification of the POA - are recounted as deeply painful and unacceptable to the reviewer, who ultimately feels betrayed by what they saw as an absence of transparent communication. The reviewer also questions whether more proactive monitoring, such as room video, could help ensure resident safety. Additional stories mention a lack of timely updates during hospice periods and a broader sense that management could do more to keep families informed during critical transitions.

The negative experiences around a specific memory care placement further illustrate consistency problems families worry about. In one case, a grandmother is described as receiving inadequate attention to her call button, with staff reportedly rushing her and failing to respect her preferences about daily routines. The reviewer contemplates moving her to another setting if the pattern continues, signaling that perceived disrespect and slow responses can be enough to prompt a move, even when other staff members may be kind and capable. This tension - between individually caring staff and larger systemic issues - runs through several narratives and sharpens the sense that good care depends as much on leadership and culture as on the competence of individual workers.

In a contrasting but related thread, some families feel warmly toward Shalom East, noting that their loved ones are overall well cared for and that the facility can feel like a place that family members trust and want to call home. There are explicit statements of gratitude for the care their relatives receive and for staff who treat residents as family. This sentiment often coexists with constructive criticism on other days, suggesting that caregivers who show up with empathy can make a world of difference even when there are structural gaps to address.

In sum, the picture of Shalom East Saint Paul and its related Shalom facilities is not monochrome. Justice and compassion exist in abundance in the everyday acts of many nurses, CNAs, and therapists who deliver patient, personal care and who demonstrate genuine warmth for residents. At the same time, the experiences of families grappling with staffing shortages, communication lapses, and questions about safety and notification reveal an environment where improvements are clearly needed. The common call appears to be for stronger staffing, better communication with families during critical events, more consistent food and nutrition quality, and leadership that can translate individual acts of kindness into a reliably high standard of overall care.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rochester International (10 miles away) Rochester International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Shalom Home in Rochester, MN is an assisted living community that specializes in Memory Care. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers fully furnished accommodations with cable or satellite TV, ensuring residents have access to entertainment options. A spacious dining room provides a welcoming atmosphere for meals, which can be prepared and served by the staff based on special dietary restrictions. The kitchenette allows residents to prepare light snacks or drinks whenever desired.

A variety of amenities are available to enhance the quality of life for residents. An outdoor space provides opportunities for relaxation and fresh air, while housekeeping services ensure cleanliness and tidiness throughout the community. Wi-Fi/high-speed internet and telephone services enable residents to stay connected with loved ones.

Care services at The Shalom Home are comprehensive and personalized. With 24-hour supervision, residents receive assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration. The community coordinates with health care providers to ensure seamless healthcare delivery.

Specialized memory care programming caters specifically to individuals with dementia or mild cognitive impairment, promoting mental wellness and engagement. Additionally, there is a mental wellness program available for all residents. The community offers a dementia waiver as well as a hospice waiver for those needing end-of-life care.

Transportation arrangements to medical appointments can be made for convenience and peace of mind. Residents can also take advantage of nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for additional convenience and accessibility.

Overall, The Shalom Home provides a supportive environment where individuals with memory care needs can live comfortably while receiving personalized assistance from dedicated caregivers.

Nearby Places of Interest

Parks

  • Century Hills Park (0.2 miles)
  • Quarry Hill Nature Center (1.2 miles)
  • Quarry Hill Park (1.4 miles)
  • Silver Lake Park (2.3 miles)
  • Mayo Park (2.5 miles)
  • Valleyside Estates Park (2.9 miles)
  • Field of Fun (3.3 miles)

Restaurants

  • Whistle Binkies Olde World Pub (1.8 miles)
  • McDonald's (2.3 miles)
  • Taco Bell (2.5 miles)
  • Al Madina Restaurant (2.7 miles)
  • Pescara (2.7 miles)
  • Little Caesars Pizza (2.7 miles)
  • Domino's Pizza (2.7 miles)

Physicians

  • Rochester Metro (1.8 miles)
  • Clear Wave Hearing Instruments (1.9 miles)
  • Olmsted Medical Center Hospital (2.1 miles)
  • Psimos Oral Surgery (2.4 miles)
  • Brackenridge Building - Mayo Clinic (2.8 miles)
  • Mid America Orthopaedic Assoc (2.8 miles)
  • Charlton Building - Mayo Clinic (2.9 miles)

Theaters

  • CMX Cinemas Chateau 14 (1.8 miles)

Hospitals

  • Olmsted Medical Center (1.9 miles)
  • Olmsted Medical Center (2 miles)
  • Erickson Hair & Skin Care Center (2.8 miles)
  • Rochester Methodist Hospital (2.8 miles)
  • Mayo 19 (2.9 miles)
  • Mayo 8-Neuro Surgery (3.1 miles)
  • Southeastern Minnesota Emergency Medical Service (3.2 miles)

Pharmacies

  • Hunt Drug Ide01 (2.2 miles)
  • Hunt Silver Lake Drug (2.2 miles)
  • Guidepoint Pharmacy (2.6 miles)
  • Eagle Drug Of Rochester (2.8 miles)
  • Weber & Judd Co. (2.8 miles)
  • Mayo Clinic Baldwin Pharmacy (2.8 miles)
  • Cub Pharmacy (2.8 miles)

Cafes

  • Caribou Coffee (2.2 miles)
  • Starbucks (2.2 miles)
  • Hollandberry Pannekoeken (2.6 miles)
  • Caribou Coffee (3.4 miles)
  • Caribou Coffee (3.5 miles)
  • St James Coffee (3.7 miles)
  • Panera Bread (4.2 miles)

Places of Worship

  • Bethel Lutheran Church (2.9 miles)
  • Gloria Dei Lutheran Church (3.1 miles)
  • Our Lady Of The Rosary (3.1 miles)
  • St Luke's Episcopal Church (3.7 miles)
  • Seventh-Day Adventist Church (4.1 miles)

Transportation

  • U-Haul Moving & Storage (3.4 miles)

Frequently Asked Questions

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