Autumn Lake Healthcare at Perring Parkway

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Autumn Lake Healthcare at Perring Parkway

1801 Wentworth Road, Parkville, MD 21234

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
86
4 stars
4
3 stars
1
2 stars
0
1 stars
9

Memory Care Skilled Nursing Facility

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    Overall Review of Autumn Lake Healthcare at Perring Parkway

    Pros

    • pro The facility is a pleasant place for visitors.
    • pro The staffing is great and loved ones are in good hands.
    • pro The staff are friendly, helpful, and attentive.
    • pro The front desk staff are warm and welcoming.
    • pro The residents appear happy and well cared for.
    • pro Autumn Lake seems to have a great staff and a warm, welcoming environment.
    • pro The facility is clean, odor-free, and well maintained.
    • pro The nurses and aides are phenomenal and genuinely care for residents.
    • pro The atmosphere is pleasant and the activities show a caring community.
    • pro The staff provide excellent care; the team is dynamic and professional.
    • pro The facility is a great place for families to visit and feel supported.

    Cons

    • pro They refuse to provide the 95-year-old grandmother with hearing aids she desperately needs.
    • pro The nursing director lies to families, blaming the grandmother for something that was never in her possession.
    • pro Her dementia has worsened due to social isolation and loneliness from being unable to communicate.
    • pro Not being able to hear increases her balance risk and risk for falls.
    • pro The reviewer warns others not to bring their loved ones there.
    • pro The facility is said to not care about residents' wellbeing.
    • pro There are claims that positive reviews are paid for or staff are forced to write them, with high turnover.
    • pro There are reports of arms, legs, and backs being scarred from scratching, with no basic care like brushing hair or applying lotion.

    Review

    Autumn Lake on Perring Parkway comes through in a broad swath of voices as a place many families find welcoming and reassuring. Across multiple visits and stays, the atmosphere is described as pleasant, clean, and odor-free, with a bright sense of hospitality that starts at the front desk. The main entrance is often highlighted as warm and inviting, setting the tone for what many reviewers see as a caring environment. The overall tenor of the place - whether you're stopping by for a quick visit or settling into rehab for a meaningful stretch of time - tends to emphasize a calm, well-kept setting where residents appear comfortable and well cared for.

    A central thread running through the bulk of the feedback is the quality and demeanor of the staff. Reviewers repeatedly note friendly, helpful, and attentive nurses and aides, with many praising the consistency and kindness of the team. Specific staff members are frequently mentioned by name - Ty, Toby, April, Tiffany, Lily, Gewnetta, Ivy, Vincent, Doreen, and Ms. Lillian among them - who are lauded for their attentiveness and professional care. Families express gratitude for the way caregivers explain procedures, keep family members informed, and treat residents with respect and warmth. The sense of being welcomed as part of a larger "Autumn Lake family" emerges as a common sentiment, with families expressing confidence in the people who care for their loved ones.

    The rehabilitation and nursing care at Autumn Lake is repeatedly described as a strong point. Several reviewers attest that the facility provides excellent care that supports recovery and rehabilitation, sometimes noting that their loved ones have avoided further hospital visits or have shown meaningful improvement after transfer to Autumn Lake. The nurses and aides are credited with a high level of attentiveness, and the overall professional atmosphere is praised. In many accounts, families feel secure knowing that their relatives are in capable hands, with the added reassurance of a clean, well-organized environment that emphasizes patient dignity and safety.

    Beyond individual interactions, there is a clear sense that Autumn Lake fosters a lively, community-minded culture. Reviewers speak warmly of the activities and events that bring residents and families together - things like fall festivals, Halloween parties, and flea markets - where participants can engage in social interaction and shared memories. The presence of family-friendly activities, alongside daily opportunities for residents to participate in meaningful routines, reinforces the impression that the facility strives to balance medical care with quality-of-life experiences. In this frame, the staff's ability to create a welcoming, participatory environment stands out as a defining characteristic.

    Many families also describe the facility as a stable, dependable place for loved ones to call home for extended periods. One reviewer has been there for roughly a month and describes the place as wonderful for rehabilitation, while others celebrate the consistent kindness and compassion shown by staff members who treat family members as part of a larger caregiving circle. The sentiment of feeling "among family" when visiting - any time of day or night - is echoed by several accounts, painting Autumn Lake as a setting where personal connections, trust, and open communication matter deeply to the care process.

    Not all feedback is uniformly positive, and a handful of reviews raise serious concerns that cannot be ignored. Some reviewers allege significant gaps in care, including accusations that certain medical needs - such as hearing aids for an elderly resident - were not provided even though they were needed and costly, with complaints about how those decisions were communicated and managed. Other voices describe the distress of witnessing neglect, including claims that residents were left in uncomfortable or unsafe conditions for extended periods, or that doctors were not consistently involved in a timely manner. One reviewer alleges that paperwork was signed under pressure when a loved one was not fully in control of their decisions, prompting broader concerns about consent and oversight.

    A few comments touch on operational frustrations that can color a visitor's experience. There are mentions of difficulty reaching the facility by phone, as well as perceptions of shifts in staff availability or consistency. Some reviewers question the authenticity of overwhelmingly positive ratings, suggesting that many five-star reviews may come from employees or reflect a broader turnover challenge that drives a residual impression of staff shortages or hiring pressures. While these concerns are not universal - and many families emphasize the positive, person-centered care they've seen - together they signal important areas where the facility can improve transparency, oversight, and responsiveness to both residents and their families.

    Taken together, the picture of Autumn Lake on Perring Parkway is one of a facility that many families view as a warm, clean, and compassionate environment with a strong emphasis on staff engagement, resident well-being, and community life. The overwhelmingly positive testimonials praise the caring culture, the professionalism of the nursing team, and the way the facility supports rehabilitation and everyday quality of life. At the same time, there are pointed, legitimate concerns raised by some visitors about medical oversight, real-time responsiveness, and certain care practices. These contrasting threads underscore a common reality in long-term care: a place can be deeply valued for its strengths - warmth, attentiveness, and a sense of family - while still facing critical feedback that highlights opportunities for policy, procedure, and care improvements.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (15 miles away) Baltimore-Washington International (15 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Autumn Lake Healthcare at Perring Parkway in Parkville, MD is an assisted living community that specializes in skilled nursing care. Our facility offers a range of amenities to ensure our residents' comfort and well-being.

    Each resident enjoys the convenience of cable or satellite TV in their fully furnished room. Our dining room provides delicious meals prepared by our chef, taking into consideration any special dietary restrictions. Housekeeping services are provided to maintain a clean and comfortable living environment.

    We offer a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Wi-Fi/high-speed internet access is available throughout the facility for residents to stay connected with loved ones.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We coordinate with healthcare providers to ensure all medical needs are met, including medication management and diabetes diet support. We also have specialized memory care programming for those with mild cognitive impairment.

    Transportation arrangements are made for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, we have nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals to cater to various recreational and medical needs.

    At Autumn Lake Healthcare at Perring Parkway in Parkville, MD, we strive to create a warm and nurturing environment where our residents receive quality care while enjoying their golden years.

    Nearby Places of Interest

    This section of Parkville, Maryland offers convenient access to essential amenities for seniors looking to settle in a residential area with easy access to pharmacies, restaurants, physicians, hospitals, parks, theaters, cafes, places of worship, and transportation options. The proximity to multiple pharmacies like Northern Pharmacy and Med Equipment and CVS Pharmacy ensures easy access to medication and medical supplies. Various dining options such as Burger King, Chick-Fil-A, and Colin's Seafood and Grill cater to different tastes and preferences. Nearby healthcare facilities like MedStar Good Samaritan Hospital and Greater Baltimore Medical Center provide reliable medical care within a short distance. Parks like Cromwell Valley Park offer opportunities for outdoor activities and relaxation. Additionally, the presence of theaters like Cinemark Towson And Xd provides entertainment options for residents. Overall, this part of Parkville offers a well-rounded living environment for seniors with access to essential services and recreational activities.

    Pharmacies

    • Northern Pharmacy and Med Equipment (0.9 miles)
    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.2 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (2.4 miles)
    • Giant (2.6 miles)
    • Walgreens (2.7 miles)

    Restaurants

    • Burger King (1 miles)
    • McDonald's (1.2 miles)
    • Colin's Seafood and Grill (1.4 miles)
    • Checkers (1.8 miles)
    • Chick-Fil-A (1.8 miles)
    • Remo's of NY (1.9 miles)
    • Koco's Pub (2.7 miles)

    Physicians

    • Pediatric Partners (1.7 miles)
    • Overlea Personal Physicians (2.3 miles)
    • Clinical Associates (2.7 miles)
    • O'Dea Building- St Josephs Hospital (2.9 miles)
    • Greater Baltimore Medical Center (3.6 miles)
    • Advanced Allergy & Asthma Center (4.2 miles)
    • Scottish Rite Speech & Language Center (4.2 miles)

    Hospitals

    • MedStar Good Samaritan Hospital (1.9 miles)
    • Sheppard Pratt Health System (3.4 miles)
    • GBMC (3.6 miles)
    • MedStar Union Memorial Hospital (4.4 miles)
    • MedStar Franklin Square Medical Center (4.6 miles)
    • Kennedy Krieger Institute (5.6 miles)
    • Osler Bulding (5.7 miles)

    Parks

    • Cromwell Valley Park (2.4 miles)
    • Rodgers Forge Tot Lot (3.1 miles)
    • Lake Roland (4.9 miles)

    Theaters

    • Cinemark Towson And Xd (2.8 miles)
    • AMC White Marsh 16 (5.1 miles)

    Cafes

    • Starbucks (2.8 miles)
    • Miss Shirley's Cafe, Roland Park (4.4 miles)
    • Starbucks (4.4 miles)
    • Panera Bread (5.6 miles)
    • Panera Bread (5.8 miles)
    • Starbucks (5.9 miles)

    Places of Worship

    • Church of the Immaculate Conception (3.2 miles)
    • St Demetrios Greek Ort (3.6 miles)
    • Brown Memorial Woodbrook Presbyterian Church (3.7 miles)
    • Church of the Nativity (5 miles)

    Transportation

    • Lutherville Light Rail Station (5.1 miles)
    • Penn Station (5.6 miles)

    Frequently Asked Questions

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