Perring Parkway Center in Baltimore, MD

Pros

• First-time visitors find it to be a pleasant place.
• Great staffing ensures loved ones are in good hands.
• The experience is described as great.
• The staff are friendly and helpful, and the facility is clean.
• Front desk staff are warm and welcoming; nurses are friendly and attentive; residents appear happy.
• The environment is very pleasant.
• The rehab and nursing home facility is professional; staff are nice and helpful; the food smells great.
• There are friendly people and a great atmosphere; Ms. Gilmore explains things clearly and has a wonderful attitude.
• The visit is nice; everyone is helpful and friendly.
• The staff are friendly and helpful; it is a good place to bring family.
• Nurses and aides are phenomenal; the staff are attentive and several are fabulous.
• The staff are caring and welcoming; the facility is highly regarded.
• Every visit is a joy; the staff are fantastic.
• The facility is great for visiting; residents recover well; staff provide excellent care; families are thankful.
• The staff are wonderful, and they inform families about what's going on; they are friendly with smiling faces.
• The caregivers are wonderful; the mother-in-law is cared for and safe.
• Autumn Lake is a welcoming, clean facility with courteous staff.
• Everyone is kind and helpful.
• The staff are consistently pleasant and efficient; the reviewer would choose this facility again.

Cons

• The facility does not answer the phones at all, described as horrible.
• Some nurses do not listen to anything said about the loved one.
• Residents are left in bed all day without being helped up or cared for.
• The facility is dirty and unsanitary, with dirty floors and feces-in-washcloths in the bathroom.
• There have been no doctors visiting for two weeks, which is unacceptable.
• Residents are not provided with basic needs like water with medications, leading to dehydration and weight loss.
• The staff are accused of not caring about residents' wellbeing.
• There are claims that positive reviews are paid for and that staff turnover is high.

Review

Autumn Lake Perring Parkway Center is best suited for families seeking a hands-on, compassionate skilled-nursing and rehabilitation environment where staff engagement and a welcoming atmosphere are clear priorities. The community tends to be strong on daily care, with a calm, friendly front-desk presence, attentive nurses, and a culture that emphasizes resident happiness and family involvement. It works well for short-term rehab after hospitalization and for longer-term care where regular therapy, routine monitoring, and social programming are valued. For families who want steady, personal attention from caregivers and a facility that feels like a supportive community, this site checks those boxes.

Yet, some families should consider alternatives. The most compelling caveat is the variability in communications and responsiveness reported by a subset of reviewers. When questions arise about medical oversight, call-button responses, or day-to-day nursing attention, these concerns cannot be dismissed. For residents with high acuity, complex medical needs, or a history of requiring rapid doctor involvement, a facility with consistently airtight communication and zero-tolerance for gaps in oversight may be preferable. Also, there are clear red flags raised by a few families about cleanliness lapses, hydration and nutrition issues, or inconsistencies in how care plans are executed.

The core positives at Perring Parkway offset many concerns, but not all. The strongest, most repeatable advantages are the staff's warmth and competence, the overall cleanliness and odor-free environment, and the robust activity calendar that includes meaningful events and resident engagement. Families repeatedly note friendly, helpful front-desk interactions, nurses who are attentive, and a sense of comfort and welcome in the halls. The rehab and nursing staff are frequently praised for professional, compassionate care, with residents' families reporting confidence that their loved ones are safe and well cared for, which in turn reduces family anxiety during transitions.

Those strengths, however, must be weighed against the reported downsides. A number of reviewers describe issues around responsiveness - phone access, timely doctor involvement, and everyday operational communication - along with concerns about hydration, weight loss, and basic care tasks like bathing or dressing being inconsistently performed. Several narratives point to staffing gaps or turnover that may affect continuity of care, and a few accounts allege administrative representatives pressing families for paperwork in ways that feel heavy-handed. These themes indicate real risk signals that require proactive verification and ongoing monitoring if choosing this community.

Because every family's decision hinges on a specific mix of needs, a practical due-diligence plan is essential. Schedule extended tours during multiple shifts and observe how staff interact with residents, how quickly call lights are answered, and how care plans are explained and updated. Request to meet the director of nursing and the administrator, and ask for recent quality metrics, incident reports, and patient-safety audits. Inspect residents' rooms and bathrooms for cleanliness and equipment condition; verify hydration protocols and meal delivery schedules; verify transportation logistics for outside appointments; and obtain a clear, written care plan with goals, frequency of therapy, and a reliable escalation process for concerns.

In the end, Autumn Lake Perring Parkway presents a strong option for families who can actively participate in care oversight and who prioritize a warm, engaging environment with solid rehab nursing. It should be considered seriously by those who value evident staff dedication and resident-focused programs, while families with higher-need medical oversight requirements or persistent concerns about responsiveness may want to compare alternatives more closely. The right choice depends on the ability to verify consistent communication, maintain close family oversight, and ensure ongoing quality checks are in place - because when those conditions hold, the positives align with a trustworthy, comforting home for a loved one.

Located in Baltimore, Maryland, this area offers convenient access to pharmacies such as Northern Pharmacy and Med Equipment, CVS Pharmacy, and Walgreens within a short distance. There are various dining options nearby including fast-food chains like Burger King and McDonald's, as well as sit-down restaurants like Colin's Seafood and Grill. For medical needs, there are several physician offices and hospitals in the vicinity including Greater Baltimore Medical Center and MedStar Good Samaritan Hospital. Outdoor enthusiasts will appreciate the proximity to parks such as Cromwell Valley Park and Lake Roland for leisurely walks or picnics. In addition, there are cafes like Starbucks for socializing with friends or enjoying a cup of coffee. Places of worship such as Church of the Immaculate Conception provide spiritual support for residents. Public transportation options like Lutherville Light Rail Station offer easy access to other parts of the city. Overall, this neighborhood offers a balance of amenities suitable for seniors looking for a convenient and comfortable living environment.

Pharmacies

• Northern Pharmacy and Med Equipment (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.4 miles)
• Giant (2.6 miles)
• Walgreens (2.7 miles)

Restaurants

• Burger King (1 miles)
• McDonald's (1.2 miles)
• Colin's Seafood and Grill (1.5 miles)
• Checkers (1.8 miles)
• Chick-Fil-A (1.8 miles)
• Remo's of NY (1.9 miles)
• Koco's Pub (2.7 miles)

Physicians

• Pediatric Partners (1.7 miles)
• Overlea Personal Physicians (2.3 miles)
• Clinical Associates (2.7 miles)
• O'Dea Building- St Josephs Hospital (2.9 miles)
• Greater Baltimore Medical Center (3.7 miles)
• Advanced Allergy & Asthma Center (4.2 miles)
• Katzen Eye Group (4.2 miles)

Hospitals

• MedStar Good Samaritan Hospital (1.9 miles)
• Sheppard Pratt Health System (3.4 miles)
• GBMC (3.6 miles)
• MedStar Union Memorial Hospital (4.4 miles)
• MedStar Franklin Square Medical Center (4.6 miles)
• Kennedy Krieger Institute (5.6 miles)
• Osler Bulding (5.7 miles)

Parks

• Cromwell Valley Park (2.4 miles)
• Rodgers Forge Tot Lot (3.1 miles)
• Lake Roland (4.9 miles)

Theaters

• Cinemark Towson And Xd (2.8 miles)
• AMC White Marsh 16 (5.1 miles)

Cafes

• Starbucks (2.8 miles)
• Miss Shirley's Cafe, Roland Park (4.4 miles)
• Starbucks (4.4 miles)
• Panera Bread (5.6 miles)
• Panera Bread (5.8 miles)
• Starbucks (5.9 miles)

Places of Worship

• Church of the Immaculate Conception (3.2 miles)
• St Demetrios Greek Ort (3.6 miles)
• Brown Memorial Woodbrook Presbyterian Church (3.7 miles)
• Church of the Nativity (5 miles)

Transportation

• Lutherville Light Rail Station (5.1 miles)
• Penn Station (5.6 miles)