Portland Center For Assisted Living

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Portland Center For Assisted Living Portland Center For Assisted Living Portland Center For Assisted Living

Portland Center For Assisted Living

68 Devonshire Street, Portland, ME 04103

For more information about senior living options: (844) 490-3973

2.5 from 8 reviews
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Assisted Living Independent Living Memory Care

Overall Review of Portland Center For Assisted Living

Pros

  • pro Many residents enjoy the outdoor smoking area with its canopy, providing a comfortable space to relax.
  • pro The Portland Center is perceived as clean and inviting, with residents actively engaging in activities like choir practice and Bingo.
  • pro The activity department offers a wide variety of options that keep residents happy and engaged, showcasing staff dedication.
  • pro One reviewer mentioned that their mother has improved significantly since moving into the facility, highlighting positive changes in her well-being.
  • pro Overall, some staff members are described as friendly, caring, and compassionate toward the residents.

Cons

  • pro The facility has a persistent, unpleasant smell and is often dirty.
  • pro Residents report that the food served is unappetizing and not of good quality.
  • pro Staff members are frequently absent and do not engage with the residents effectively.
  • pro Neighbors have expressed concerns that the smoking area consistently produces smoke, affecting their quality of life.
  • pro There are reports of inadequate nursing care, with calls to nursing staff being ignored or unanswered.
  • pro Caretakers in the memory loss department have been observed yelling at patients, which raises concerns about their treatment.
  • pro Residents' personal belongings have gone missing due to mishandling by staff members.
  • pro Issues with bed bugs have been reported in resident rooms, indicating poor pest control measures.
  • pro Follow-up medical care for residents is often neglected unless family members intervene directly.
  • pro Communication with staff regarding residents’ health issues proves to be very difficult for families.

Review

The Portland Center for Assisted Living (PCAL) has drawn mixed reviews from residents, visitors, and family members, reflecting a range of experiences that highlight both positive aspects and significant concerns regarding the facility's condition and quality of care. Some individuals have provided scathing critiques, pointing to hygiene issues, unpleasant odors, and inadequate staff involvement as major drawbacks. One reviewer described their experience as "disgusting," noting a persistent smell throughout the facility and poor food quality. They expressed disbelief that such conditions were allowed to persist under state inspection scrutiny. This sentiment raises serious questions about the regulatory oversight of assisted living facilities in Maine and whether enough is being done to protect residents.

On a contrasting note, there are those who have found redeeming qualities at PCAL. A relative shared that their father enjoyed certain amenities like a designated smoking area with cover and easy access to public transportation for community outings. The presence of outdoor seating options, including a gazebo, was also appreciated during pleasant weather. Moreover, some residents appeared to find joy in organized activities such as dining trips on the facility's mini-bus or participating in events like choir practice and bingo games. These activities not only provide entertainment but also foster social connections among residents, which can be integral to enhancing their overall well-being.

However, neighborhood concerns about smoking areas near the facility have turned contentious. Residents living nearby reported an increase in constant smoke exposure from 5 AM to 11 PM despite assurances that smoking would be restricted. With little sensitivity towards community feedback on this issue, neighbors fear that the management prioritizes convenience over resident welfare—raising broader questions about how such facilities balance internal operations with external community relations.

Another review highlights the contrast between staff performance levels in different departments within PCAL. While some family members praised the activity department for its vibrant programming—recognizing staff who positively impact resident morale—others spoke disparagingly about interactions with caregivers in memory care units. Instances of caretakers yelling at patients raised alarm bells regarding patient dignity and respect within these specialized services. Additionally, reports of residents frequently appearing disheveled or unwashed indicate deeper issues related to personal care adequacy.

Concerns over communication with nursing staff further complicate perceptions of care quality at PCAL. Multiple reviewers voiced frustrations over difficulties reaching nursing personnel when urgent matters arose for their loved ones. Families felt uninformed about critical health issues faced by residents—including infections—suggesting a breakdown in necessary communication channels between the facility’s medical team and families entrusted with overseeing their loved ones’ health decisions.

Moreover, troubling revelations surfaced regarding cleanliness standards within individual rooms; one reviewer noted discovering bed bugs in their mother's residence along with delays in addressing follow-up medical issues due to staffing inadequacies marked by unresponsiveness—a narrative echoed by other families noting missing belongings from patient rooms during visits due to lax supervision practices among staff members overseeing memory-impaired residents.

In summary, while Portland Center for Assisted Living offers some bright spots through engaging activities and certain dedicated staff members focused on enhancing resident experiences, overwhelming negative feedback illuminates crucial underlying operational problems warranting immediate attention—from hygiene concerns leading to insect infestations to inadequate responsiveness among nursing care teams striving where efficiency should reign paramount for vulnerable populations seeking compassionate support amidst challenging circumstances.

Features

Housing

  • 170 resident community capacity 170 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International Jetport (2 miles away) Portland International Jetport (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Portland Center for Assisted Living, located in Portland, ME, is a top-notch community that specializes in memory care. Our experienced staff provides 24-hour supervision and assistance with activities of daily living for our residents.

Our spacious and fully furnished accommodations offer private bathrooms and are equipped with a 24-hour call system for added peace of mind. We understand the importance of maintaining an active lifestyle, which is why we provide a variety of amenities and services to cater to our residents' needs.

Our dining room offers restaurant-style dining with special dietary restrictions in mind. Our skilled chefs prepare delicious meals that meet specific dietary needs, including diabetes diets.

To keep our residents engaged and entertained, we offer a wide range of activities and programs throughout the day. From fitness programs to planned day trips and resident-run activities, there is always something exciting happening at our community. Additionally, concierge services are available for any additional assistance needed.

We also understand the importance of easy access to necessities outside our community. With numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals nearby, our residents can enjoy convenience and explore all that Portland has to offer.

At the Portland Center for Assisted Living, we strive to create a warm and welcoming environment where residents can thrive physically and mentally. With specialized memory care programming and a focus on mental wellness, we are dedicated to providing personalized care that promotes overall well-being.

Come experience the exceptional care and vibrant community at the Portland Center for Assisted Living!

Nearby Places of Interest

This section of Portland, Maine, offers a convenient and diverse array of amenities for seniors considering the area for living. With multiple pharmacies, hospitals, and physicians within close proximity, access to healthcare services is readily available. Additionally, a variety of restaurants and cafes provide options for dining out and socializing with friends or family. Parks such as Deering Oaks Park and Congress Square Park offer opportunities for outdoor recreation and relaxation. The presence of transportation centers like the Portland Transportation Center makes it easy to travel within the city or beyond. Overall, this neighborhood provides a well-rounded community with essential services and activities for seniors to enjoy a comfortable and fulfilling lifestyle in Portland.

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (0.8 miles)
  • Rosemont Pharmacy (0.9 miles)
  • The Pharmacy (1 miles)
  • Apothecary By Design (1.1 miles)
  • Walgreens (1.1 miles)

Restaurants

  • Woodford F & B (0.4 miles)
  • Bubba's Sulky Lounge (1.1 miles)
  • Hot Suppa (1.2 miles)
  • Uncharted Tea (1.3 miles)
  • Rising Tide Brewing Company (1.4 miles)
  • Leeward (1.4 miles)
  • Bao Bao Dumpling House (1.4 miles)

Hospitals

  • Maine Medical Center-Brighton Campus (0.4 miles)
  • HealthSouth (0.4 miles)
  • The Barbara Bush Children's Hospital (1 miles)
  • Maine Medical Center - Chaplain's Office (1 miles)
  • Mercy Hospital (1.2 miles)
  • Mercy Hospital Infusion Unit (1.4 miles)
  • Portland Public Health Division (1.5 miles)

Physicians

  • Chest Medicine Associates (0.4 miles)
  • Eyecare Today (0.4 miles)
  • Access Wellness (0.4 miles)
  • Julius Damion (0.7 miles)
  • Mkm Ent Associates at Mercy (0.7 miles)
  • Valdez, Joseph Dr - Portland Internal Medicine (0.7 miles)
  • Medical Laser Services (0.7 miles)

Cafes

  • Coveside Coffee (0.4 miles)
  • The Holy Donut (0.9 miles)
  • Bintliff's American Cafe (1.1 miles)
  • Tandem Coffee + Bakery (1.1 miles)
  • Yordprom Coffee Shop (1.2 miles)
  • Starbucks (1.4 miles)
  • Tandem Coffee Roasters - Cafe & Roastery (1.4 miles)

Parks

  • Deering Oaks Park (0.9 miles)
  • Congress Square Park (1.4 miles)
  • Western Promenade Park (1.4 miles)
  • Thompsons Point (1.6 miles)
  • Lincoln Park (1.6 miles)

Transportation

  • Portland Transportation Center (0.9 miles)
  • Northeast Air (1.7 miles)
  • PWM Baggage Claim (1.8 miles)

Theaters

  • Patriot Cinemas (1.6 miles)

Frequently Asked Questions

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