408B Brighton Avenue, Portland, ME 04102
For more information about senior living options: (844) 490-3973
The staff were friendly and knowledgeable, and the care was very professional and efficient. They were overly accommodating, kind, helpful, reassuring, and positive. The triage nurses were the best and very attentive. The CAT scan staff were sweet, gentle, kind, and friendly. The urgent care team did a great job helping with a painful shoulder dislocation. The Brighton staff were helpful and efficient, with quick visits. The pain center is a nice place to come and get help. A CAT scan and accurate diagnosis saved a life.
The reviewer states the patient-to-staff ratio is horrendous and the rooms are rundown with little privacy, blaming the administration. The facility is criticized for billing an ER visit as urgent care, warning others not to go due to high ER fees. A patient reports nerve damage from an IV, prolonged numbness, delayed help, and a subsequent infection, signaling poor care. Billing practices are described as outrageous and money-hungry, with confusing charges and unexpected professional fees. Communication is described as terrible, with staff unavailable to provide information about a loved one and long hold times. There are reports of long radiology waits, rude staff, and overall poor hospital management causing scheduling chaos. Covid testing at the facility is cited as costing around $2,000 for four tests, with disputed charges and out-of-network issues. Cast changes billed at ER rates with high costs and perceived lack of urgency.This community is best suited for families and individuals who need urgent medical attention quickly within the MaineHealth system and who can tolerate the reality of ER-level billing when the visit is labeled as urgent care. It delivers decisive, imaging-involved care for non-life-threatening issues and injuries, and patients who prize speed and clarity in assessment can get timely results. However, cost sensitivity, a preference for quiet privacy, and a predictable billing experience are not well aligned with what this site routinely presents. For those priorities, alternatives deserve serious consideration.
Those who may want to consider alternatives include anyone who must balance price with care, or who dislikes the persistent impression of chaos in scheduling and communication. Several reviews highlight confusion about whether the visit is billed as urgent care or emergency room, leading to surprise bills. Long waits, crowded spaces, and a facility described as rundown compound the frustration, particularly for seniors or family members bringing in mobility-challenged loved ones. If transparent pricing, steady follow-through, or a calmer environment are nonnegotiables, it is prudent to shop around.
When care flows well, the strongest positives are tangible. Triage nurses have been praised for attentiveness, and rapid imaging interpretations paired with prompt prescriptions or referrals demonstrate that competent clinicians can deliver efficient, lifesaving or pain-relieving care when the system is not overwhelmed. In several accounts, patients received timely X-rays, swift consults, and clear guidance, underscoring that the clinical capability exists and can be relied upon in the moment. These moments of competence show what the site is capable of, even if they are unevenly distributed across experiences.
Yet the cons consistently pull in the opposite direction and often overshadow the medical gains. The patient-to-staff ratio is described as horrendous, with bells ringing and little timely response to requests for help. The facility's condition - rundown, dated rooms with limited privacy - creates a stressful experience, especially for families and those needing dignity and quiet during care. Wait times can stretch into hours, and communication about tests, follow-ups, or discharge plans can be unreliable or incomplete. The billing picture is especially troubling: quotes that prove inaccurate, charges that exceed expectations, and a billing model that blends urgent care with ER pricing in a way that feels opaque and punitive.
For families evaluating care paths for an elderly loved one or someone with ongoing health needs, these patterns matter. If choosing this site, plan around the likelihood of extended waits, request a detailed price estimate before any service, and insist on itemized billing to avoid sticker shock. Compare with other urgent care options in the area that advertise transparent pricing and clearer discharge processes. If privacy, comfort, and budget predictability are paramount, prioritize alternatives and reserve this location for truly time-sensitive situations where rapid diagnostics and decisive action are essential and other options fail to deliver the needed speed.
In the end, Four O Eight-Brighton Avenue can be a practical option when speed and definitive imaging drive the decision and cost is a secondary concern. For those who require consistent follow-through, respectful communication, and transparent pricing, however, the downsides - understaffing, uneven care experiences, and unpredictable bills - make alternatives worth pursuing first. Do due diligence: verify billing classifications before service, request an itemized estimate, and weigh the likelihood of rapid, high-quality diagnostic work against the real chances of delays and financial confusion. The right choice balances prompt, capable care with predictable costs and respectful, reliable communication.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (2 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The assisted living community at Four O Eight-B Brighton Avenue in Portland, ME offers a range of amenities and care services to ensure a comfortable and convenient living experience for its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The apartments are fully furnished, providing a cozy and home-like environment. The community also boasts a beautiful garden and outdoor space where residents can relax and enjoy the natural surroundings.
Housekeeping services are provided to maintain a clean and organized living environment. Move-in coordination is available to assist new residents with a smooth transition. Residents can stay connected with friends and family through telephone and Wi-Fi/high-speed internet access.
Care services offered include assistance with activities of daily living, such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention they need. Special dietary requirements, including diabetes diet, are catered to during meal preparation and service. Medication management is provided to ensure that residents take their medications on time.
Transportation arrangements for medical appointments are available to ensure that residents can easily access healthcare facilities when needed. Scheduled daily activities provide opportunities for social engagement and entertainment within the community.
For added convenience, there are several amenities and services in close proximity to the community. With 12 cafes, 5 parks, 11 pharmacies, 25 physicians, 35 restaurants, 4 transportation options, 1 theater nearby, residents have various options for leisure activities outside of the community. Additionally, being in close proximity to 7 hospitals ensures accessibility to quality medical care when required.
Overall, the assisted living community at Four O Eight-B Brighton Avenue provides a comfortable and supportive environment for seniors requiring assistance with daily tasks while offering various amenities and easy access to essential services nearby.
Four O Eight-B Brighton Avenue is located at 408B Brighton Avenue, Portland, ME 04102 in Cumberland County, Maine
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