503 Woodford Street, Portland, ME 04103
For more information about senior living options: (844) 490-3973
Shalom House helps people get on the right track and does good work. They help people who would otherwise be homeless. The staff are understanding, polite, and assist people with disabilities and mental health needs. The organization does great things and receives high praise from clients. Samantha B. and her team have been great to work with. The staff helped a family avoid homelessness after a severe accident. The shelter provided a place to go for the homeless and receive help, with long-term membership. The housing provided was life-changing. The place is warm and welcoming. They provide housing vouchers and help with housing vouchers. They answer all questions and make clients feel comfortable about the results.
They neglect their clients and don't provide any mental health services. The front desk staff were disrespectful and refused to arrange a callback, telling the caller to call back in 10 days. They are not offering fair market prices in Kittery and are not impressive. The family shelter allegedly accused the reviewer of false things and tried to have their kids taken from them. They seem to be only there to collect federal funding. They do nothing for him. They have not been impressive for 12 years and are not now.Shalom House is described by a broad mix of voices as a place that plays a crucial role for people dealing with housing instability, anxiety, and other stressors. Many reviews paint a picture of a welcoming environment where staff strive to be helpful, patients and clients find a sense of safety, and the facility feels like a steadying presence during uncertain times. The atmosphere is often framed as warm and understanding, with a focus on practical support and the everyday work of helping people navigate housing challenges, rather than as a clinical intervention alone.
A recurring thread among the positive comments is the sense that the organization genuinely cares about people's well-being. Several reviewers highlight compassionate staff, courteous front desks, and teams that work with residents and applicants to find workable paths forward. The testimonials frequently mention that staff are trying to accommodate people with disabilities and mental health needs, and that the environment feels patient and accommodating. One author expresses deep gratitude for the housing support received more than a year ago, crediting Shalom House with a life-changing outcome and expressing faith in the impact of the organization's work. Others point to the combination of housing assistance and healthcare support as a lifeline for adults who would otherwise face homelessness or extreme precarity.
There are also stories of concrete successes and personal relief. For example, someone shares that the staff helped their family avoid homelessness after a serious injury, turning a dangerous moment into a chance to rebuild stability. Another reviewer recalls the comfort and practicality of being able to rely on the organization when they were homeless, noting that their membership and the ongoing support were meaningful even as health issues limited their ability to stay engaged. In these accounts, Shalom House is not just a shelter or a voucher issuer; it is a resource that helps people regain footing, keep their families together, and feel hopeful about the next steps.
Yet the reviews are not without tension and critique. A number of writers describe frustrating experiences with communication and processes, including a referral representative who was not available to call back and a front desk that seemed dismissive of the request for follow-up. There are also concerns about pricing and perceived value, with some reviewers claiming the organization is not aligned with fair market prices in their area. A few voices suggest a shift in sentiment after many years of involvement, with one noting a decline in satisfaction that hadn't been felt previously. Others question whether the organization's priorities are fully aligned with the needs of clients, and a comment suggests the perception that the organization is primarily operating to secure federal funding.
In the midst of praise and concern, several specific individuals are named as having made a positive difference. Steven Bridges is singled out by a caller who appreciates his assistance, and Samantha B. and her team are commended for their responsiveness and collaboration when documents were being handled. A reviewer also acknowledges the overall quality of the housing options and the warmth of the staff, reinforcing that it's possible to feel supported and respected in that environment. The personal touch from staff members - being talked to with courtesy, being given clear answers, and feeling welcomed - consistently surfaces as a hallmark of the best experiences.
Overall, the body of reviews presents Shalom House as a significant institution in the community, valued by many for providing housing and related supports to adults at risk of chronic homelessness. The organization is described as a place that can offer stability, practical assistance with housing vouchers, and a welcoming, warm atmosphere that helps people feel at ease. At the same time, the feedback underscores ongoing opportunities for improvement: improving communication and follow-through, clarifying pricing or policy concerns, and ensuring that mental health services are accessible and aligned with clients' expectations. Taken together, the voices reflect a widely felt gratitude for the role Shalom House plays, balanced with constructive critiques that suggest a path toward deeper trust and more consistently positive experiences moving forward.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (2 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shalom-Woodford Street in Portland, ME is a thriving assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing personalized care, this community strives to create an environment that feels like home.
The community features a spacious dining room where residents can enjoy delicious meals prepared by skilled culinary staff. Special dietary restrictions are accommodated to meet the individual needs of each resident. Additionally, housekeeping services are provided to maintain a clean and organized living space.
The fully furnished apartments offer a cozy and comfortable living arrangement for residents. Wi-Fi/high-speed internet and telephone services are available to stay connected with loved ones. Outdoor spaces including gardens provide opportunities for residents to enjoy fresh air and nature.
Care services at Shalom-Woodford Street include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents' health needs are met. The dedicated staff members coordinate with healthcare providers for seamless communication and care coordination.
Residents can look forward to engaging in daily activities designed to promote socialization and overall well-being. The community is surrounded by various amenities including cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals. This ensures easy access to entertainment options, healthcare services, and other conveniences.
With its welcoming atmosphere and comprehensive care services, Shalom-Woodford Street in Portland, ME provides seniors with a vibrant community where they can live comfortably while receiving the support they need.
Shalom-Woodford Street is located at 503 Woodford Street, Portland, ME 04103 in Cumberland County, Maine
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