50 Jeanne Street, Portland, ME 04102
For more information about senior living options: (844) 490-3973
The staff were kind, patient, and non-judgmental, making the person feel comfortable. The people were caring and patient, treating those in need with kindness and respect. The service is presented as a helpful resource for mental health support, especially for homeless individuals.
The place is absolute trash, from case management to therapy. They broke so many promises. They did not refer them to the correct services, which now has a lawsuit. Stay far away from the Living Room; it's an incompetent, trash mental health service Maine has created and is useless. They warned people to stay away and to be cautious. They offered no real help for someone who was homeless beyond a cup of water and sent them away, with no indication they would do anything else. They failed to help with getting essentials like glasses or housing, instead only talking to staff at the homeless shelter and lying about what was said. Not only do they normalize drug abuse, they reward folks who do it. The staff showed little understanding of clients and misrepresented what was said.Spurwink Jeanne Street in Portland is best suited for individuals who urgently need humane, non-judgmental contact during crisis and who value warmth from staff more than a tightly managed, outcomes-driven program. It can be a lifeline for those experiencing homelessness or acute mental-health distress who want to be treated with patience and decency in the moment. For families seeking dependable, measurable progress, predictable referrals, and a transparent care plan, this community often falls short. Alternatives should be on the table for anyone who needs consistent accountability, documented steps, and clear timelines.
On the positive side, the environment can feel genuinely welcoming when staff are present and engaged. Reviewers repeatedly describe caregivers as patient, kind, and non-judgmental, creating a human-centered space that can reduce immediate stress and offer a measure of comfort. That humane touch matters, especially for individuals who have faced stigma or hostility elsewhere. When crisis feels overwhelming, this level of empathy can be a meaningful, albeit temporary, stabilizer and may help someone buy time to explore other options.
Yet the strongest drawbacks center on systemic unreliability. Case management is frequently criticized as disorganized, with promises unmet and referrals that do not align with real needs. Several accounts allege failures to connect clients with appropriate services or to follow through on essential tasks such as obtaining glasses, securing housing, or navigating benefits. The Living Room component, intended as supportive access, is described by many as offering little more than a surface-level gesture - often a cup of water or a generic pointer rather than concrete assistance. Accusations that programs normalize or reward problematic behavior further underscore a misalignment between stated mission and operational priorities.
These compassion-focused strengths do not meaningfully offset the core failures in coordination and outcomes. Kindness matters, but it cannot substitute for reliable case management, timely referrals, and measurable progress. For families weighing where to place time, energy, and resources, the risk of inconsistent service and potential legal exposure looms large. The emotional relief provided by caring staff is real, yet it does not resolve the fundamental gaps in accountability and effectiveness. In practical terms, this community may soothe distress in the short term but often leaves critical needs unresolved over the longer horizon.
For those evaluating options, the path forward should emphasize reliability and tangible results. Seek programs with proven, documented care plans, regular progress updates, and accountable leadership. Ask for written service agreements with clear milestones, escalation paths, and a direct supervisor contact. Consider alternatives that coordinate housing, healthcare, and social services under one roof and offer trackable outcomes, rather than a model built largely on interpersonal warmth. If staying with Spurwink, treat the engagement as a crisis-stabilization layer rather than a long-term solution, and insist on concrete handoffs to more structured providers.
The bottom line is that Spurwink Jeanne Street delivers genuine human warmth in a crisis, but it often fails on the backbone requirements of consistent case management and reliable referrals. This combination can be enough to help in the moment yet insufficient for sustained improvement. Decision-makers should tilt toward options with established accountability and measurable outcomes, unless a temporary, crisis-focused role is appropriate and a solid plan exists to transition to more comprehensive support. In the onboarding phase, demand a clear care plan, regular check-ins, and a direct point of contact who can escalate issues promptly, then evaluate whether the long-term need warrants continuing with Spurwink or shifting to a provider with a sturdier, results-driven framework.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (2 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Spurwink Jeanne Street in Portland, ME is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by our experienced staff. The apartments are fully furnished and provide a comfortable and homely environment for our residents.
Our community also boasts a beautiful garden and outdoor space where residents can relax, socialize, or engage in outdoor activities. Housekeeping services are provided to ensure that the apartments are always clean and well-maintained.
At Spurwink Jeanne Street, we prioritize the health and wellbeing of our residents. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention. For those with diabetes or special dietary restrictions, we offer tailored meal plans to meet their specific needs.
Transportation arrangement for medical appointments is available for convenience. In addition, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals in close proximity to our community.
We believe in promoting an active and fulfilling lifestyle for our residents. Scheduled daily activities are organized to cater to their interests and preferences.
Spurwink Jeanne Street is dedicated to providing exceptional care and support to older adults in need of assisted living services in Portland, ME area.
Spurwink Jeanne Street is located at 50 Jeanne Street, Portland, ME 04102 in Cumberland County, Maine
Kelly A
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Kelly B
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Comprehensive care (24-hour supervision, ADL assistance, medication management) with on-site dining, housekeeping, care coordination, diabetes diet options, and engaging activities.
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