Charter Senior Living Of Orland Park

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Charter Senior Living Of Orland Park

8021 West 151st Street, Orland Park, IL 60462

For more information about senior living options: (844) 490-3973

4.1 from 40 reviews
5 stars
31
4 stars
0
3 stars
0
2 stars
0
1 stars
9

Memory Care

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    Overall Review of Charter Senior Living Of Orland Park

    Pros

    • pro The staff is always kind, attentive, and professional, and the facility is clean, well organized, and welcoming.
    • pro It truly feels like a home away from home.
    • pro Peace is compassionate, professional, and deeply committed to her residents.
    • pro Peace goes above and beyond to ensure everyone receives quality care and that families stay informed and comfortable.
    • pro Her leadership, empathy, and dedication make a real difference every day.
    • pro Peace is doing a fantastic job running the facility.
    • pro The atmosphere is friendly, upbeat, and low stress.
    • pro The staff are knowledgeable, friendly, and highly efficient.
    • pro Ingrid is warm, welcoming, and deeply knowledgeable about current best practices in memory care.
    • pro Ingrid is a wealth of knowledge and a wonderful resource for families navigating dementia and Alzheimer's care.
    • pro The combination of knowledgeable staff, a warm atmosphere, and a commitment to excellence in care makes this community a commendable choice for assisted living.
    • pro The food is amazing, and the building is clean.

    Cons

    • pro The facility is grossly understaffed, and the nursing staff's competence is dangerously insufficient.
    • pro There is a lack of integrity among leadership, with the Executive Director allegedly allowing dishonest and unethical nurses to go unheld accountable.
    • pro Residents were being administered PRN medications without family consent, resulting in heavy sedation.
    • pro During crises, there was no proactive communication from leadership, and family concerns were ignored.
    • pro Basic care, such as showers and hygiene, was not consistently provided, and laundry was not reliably handled, with belongings sometimes smelling of urine.
    • pro The food is described as gross and unsatisfactory.
    • pro Residents experienced unreported falls, indicating safety and oversight gaps.
    • pro Emergency pull lines were reported as being out in all rooms, revealing safety deficiencies.
    • pro The building suffered repeated flooding, signaling significant maintenance issues.
    • pro After a change in ownership to American House, the facility reportedly declined, becoming dirty and unresponsive.

    Review

    Charter Senior Living Of Orland Park is best suited for families seeking a small, homelike memory-care focused environment where leadership is visible and staff tend to stay long-term. The community earns strong marks for a clean, welcoming atmosphere, genuinely engaged caregivers, and a housekeeping standard that keeps rooms and shared spaces consistently tidy. Families prioritizing regular, honest communication will find value here, as many residents' families report prompt updates and a steady stream of information from leadership and frontline staff.

    Those weighing alternatives should consider whether the top priority is ironclad, around?the?clock clinical oversight with a consistent night-to-night staffing level or a facility with an unblemished safety record in every shift. A subset of reviews raises concerns about understaffing, especially during evenings and weekends, and about management responsiveness in urgent or sensitive moments. For a family with a resident who requires highly reliable 24/7 nurse coverage, tight supervision, or robust incident follow-up, exploring options with a deeper, documented track record in staffing stability and proactive risk mitigation is sensible.

    The strongest selling points center on compassionate leadership, long-tenured staff, and a genuine sense of community. Peace Igbinovia, the Executive Director, is repeatedly praised for professionalism, empathy, and a hands-on approach to ensuring residents receive appropriate care while keeping families informed. The long-serving caregivers and nurses create a dependable rhythm of care, which translates into predictable routines, timely medication administration, and consistent engagement in activities. The memory-care environment is deliberately small-scale and intimate, with living rooms and activity spaces that invite participation rather than isolation, helping residents feel known and valued.

    In addition to staffing stability and leadership, the operational details support daily quality of life. Residents frequently report clean rooms, reliable housekeeping, timely laundry, and meals that residents actually enjoy. The emphasis on engaging residents through structured activities - art rooms, group games, and sociable dining moments - helps slow cognitive and functional decline while reducing agitation. Families often highlight the level of visibility into daily routines, the friendliness of front-line staff, and the sense that staff genuinely treats residents with dignity. These elements collectively offset some concerns about staffing gaps by delivering consistent, attentive care most days.

    However, the best judgment comes from due diligence. Prospective families should verify current staffing levels and nurse coverage, request a clear explanation of how shifts are staffed on evenings and weekends, and review recent care plans and incident logs. Some reviews recite troubling episodes around safety, communication lapses, and perceived neglect during periods of higher strain, underscoring the need to see the facility at different times of day and week. Families should specifically ask to meet with the Director of Nursing and the Executive Director to gauge responsiveness and to inspect medication administration practices, falls documentation, and hygiene routines. A candid tour, coupled with a transparent review of safety and quality metrics, is essential before committing.

    Overall, Charter Orland Park stands as a credible option for families who value a warm, home-like memory-care setting with strong leadership and a steady, engaged staff. The positives - cleanliness, meaningful activity programming, reliable family communication, and a compassionate leadership team - can translate into real peace of mind for loved ones with dementia or related cognitive challenges. Yet the decision should be tempered by a clear-eyed assessment of staffing realities and safety governance. For families who require unwavering staffing consistency and an unassailable safety track record, exploring comparable communities with documented, current staffing metrics is prudent. When the current team demonstrates consistent, proactive accountability and a robust plan for gaps in care, Charter Orland Park becomes a compelling choice for delivering dignified, attentive memory care.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago Midway (12 miles away) Chicago Midway (12 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Charter Senior Living Of Orland Park in Orland Park, IL offers a comfortable and supportive assisted living community for seniors. With a range of amenities and services, residents can enjoy a fulfilling and independent lifestyle while receiving the assistance they need.

    The community provides fully furnished accommodations, including cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. Residents can also relax and socialize in the outdoor spaces or gardens provided. Housekeeping services ensure that the living environment remains clean and well-maintained.

    For dining, there is a dining room where nutritious meals are prepared and served, taking into account any special dietary restrictions. The staff also assists with meal preparation to meet individual needs. Additionally, the community offers three nearby cafes for residents to explore.

    Charter Senior Living Of Orland Park prioritizes the well-being of its residents by providing 24-hour supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is offered to ensure comfort and safety. Medication management is provided to help seniors stay on top of their prescribed regimens.

    To enhance mental wellness, there is a specialized memory care programming available for those with mild cognitive impairment. The community also offers a mental wellness program to support emotional health. Furthermore, coordination with healthcare providers ensures that residents receive comprehensive care.

    Transportation arrangements are made for medical appointments, allowing residents easy access to healthcare services. Nearby pharmacies, physicians, restaurants, places of worship, theaters, and hospitals provide additional convenience.

    Residents can participate in scheduled daily activities organized by the community or resident-run activities that foster social engagement and enjoyment.

    In summary, Charter Senior Living Of Orland Park understands the unique needs of seniors and strives to provide them with a comfortable home that promotes independence while offering all necessary support services.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.9 miles)
    • Walgreens (2.1 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (2.5 miles)
    • CVS Pharmacy (3.1 miles)
    • Walgreens (3.3 miles)
    • Walgreens (3.7 miles)

    Restaurants

    • The Patio (1 miles)
    • Cooper's Hawk Winery & Restaurant (1.2 miles)
    • Portillo's Hot Dogs (1.4 miles)
    • The Cheesecake Factory (1.8 miles)
    • Raising Cane's Chicken Fingers (2 miles)
    • Hooters (2 miles)
    • Chick-Fil-A (2 miles)

    Cafes

    • Starbucks (1.5 miles)
    • Eggheadz Cafe (2.8 miles)
    • Starbucks (4.1 miles)
    • Starbucks (7.5 miles)
    • Corner Bakery Cafe (8 miles)
    • Starbucks (8.1 miles)

    Theaters

    • Orland Park Cinema Orland Park, Il (2.6 miles)
    • Emagine Frankfort (6.4 miles)

    Places of Worship

    • Palos Islamic Center (3.5 miles)
    • Parkview Christian Church (5.5 miles)
    • Our Mother Of Good Counsel (5.8 miles)
    • Mosque Foundation (7.4 miles)

    Physicians

    • Children's Wellness Center (3.6 miles)
    • Rife & Associates (3.7 miles)
    • Loyola (3.8 miles)
    • Advocate Medical Campus Southwest (4.3 miles)
    • MidAmerica Orthopaedics (5.1 miles)
    • Heart Care Centers of Illinois (5.7 miles)
    • United Pain Services (7 miles)

    Hospitals

    • Palos Community Hospital (3.7 miles)
    • South Suburban Hospital (7 miles)
    • Ingalls Memorial (8.1 miles)

    Parks

    • Arbor Park (5.4 miles)
    • Foxridge Park (7.9 miles)

    Transportation

    • Metra (6.9 miles)

    Frequently Asked Questions

    Where is Charter Senior Living Of Orland Park?
    Does Charter Senior Living Of Orland Park provide care for residents with dementia or Alzheimer's disease?
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