American House Orland Park

Pros

• The meals and dining program is excellent, with large portions.
• The activities program is fantastic and they have recently hired additional staff to assist.
• The facility is clean and well taken care of, with residents who are clean and well-dressed.
• The staff is friendly and attentive.
• The community has a variety of scheduled activities for the residents.
• They have a hydration station available at all times.
• The original staff and help were phenomenal.
• The executive director is pleasant, passionate, and speaks highly of her staff.
• The community has codes for entry and exit, providing added security.

Cons

• The community was very disorganized and short-staffed, leading to upset families and residents.
• They could not handle the resident's medications or properly care for them.
• There was a high turnover of staff, causing concerns for the residents still there.
• The original staff were unable to keep new staff around, resulting in cycling through staff too quickly.
• The community did not have adequate staffing and relied on agency staffing.
• The resident was left in bed until 10 am daily and did not receive appropriate dietary options.
• Staff did not watch the resident closely enough, leading to a fall in their care.
• The administration was unsupportive and did not address concerns or questions satisfactorily.
• The overall experience at the community was horrible, leading to the decision to move out quickly.
• There were concerns about lack of stimulation for residents and poor communication among staff members.

Review

Autumn Leaves of Orland Park has received mixed reviews from visitors and residents' families. Some have had a very bad experience, citing disorganization and understaffing as major issues. This caused frustration among families and residents, with some feeling that the community was unable to handle their loved ones' care properly. Medication management was also a concern, as staff struggled to get medications straightened out for some residents.

There has been a high turnover of staff at Autumn Leaves, leading to inconsistency in care. While the original staff and help were praised for their excellent service, it seems that they were unable to retain these individuals, resulting in the constant cycling of new staff members. It is believed that having a stable team of caregivers who are familiar with the residents' routines is crucial for providing quality care.

Despite these challenges, there are positive aspects to the community. The meals and dining program are said to be excellent, with large portions and a variety of options available. The community also provides a hydration station for residents at all times. There is also high praise for the activities program, which offers a wide range of engaging activities for residents to enjoy. The addition of an extra assistant has further enhanced this program.

However, there have been several complaints about inadequate staffing and lack of proper care. Some family members felt that their loved ones were left unattended in bed until late morning and that the community did not provide appropriate diets or stimulation for the residents. One reviewer mentioned that their mother fell while under the care of Autumn Leaves due to insufficient supervision.

Communication between staff members and between staff and family members also appears to be lacking in some cases. Concerns raised by families were not adequately addressed by administration, leaving them feeling unsupported and unheard.

In terms of facilities, Autumn Leaves of Orland Park is described as clean and well-maintained. Visitors have noted that residents appear clean, well-dressed, and actively participating in activities. However, it is mentioned that the rooms do not have private showers, which may be a drawback for some individuals.

Overall, Autumn Leaves of Orland Park has received mixed reviews. While some visitors had a positive first impression and appreciated the dedicated staff and excellent dining program, others had significant concerns about disorganization, understaffing, and lack of proper care for their loved ones. It is clear that there are areas where the community could improve in order to provide a better experience for residents and their families.

This part of Orland Park, Illinois offers a convenient location with easy access to essential amenities such as pharmacies, restaurants, cafes, theaters, places of worship, physicians, hospitals, parks, and transportation options. The area is home to several well-known pharmacy chains like Walgreens and CVS Pharmacy, making it convenient for seniors to refill their prescriptions. Additionally, there are a variety of dining options nearby ranging from casual eateries like Portillo's Hot Dogs to upscale establishments like Cooper's Hawk Winery & Restaurant. For those seeking spiritual fulfillment, there are multiple places of worship in the vicinity. Medical care is easily accessible with various physicians' offices and hospitals located within a short distance. Parks like Arbor Park offer opportunities for outdoor recreation and relaxation. The Metra station provides convenient public transportation for seniors who prefer not to drive. Overall, this part of Orland Park offers a well-rounded community that may be suitable for senior living due to its convenience and accessibility to essential services.

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.3 miles)
• Walgreens (3.7 miles)

Restaurants

• The Patio (1 miles)
• Cooper's Hawk Winery & Restaurant (1.2 miles)
• Portillo's Hot Dogs (1.4 miles)
• The Cheesecake Factory (1.8 miles)
• Raising Cane's Chicken Fingers (2 miles)
• Hooters (2 miles)
• Chick-Fil-A (2 miles)

Cafes

• Starbucks (1.5 miles)
• Eggheadz Cafe (2.8 miles)
• Starbucks (4.1 miles)
• Starbucks (7.5 miles)
• Corner Bakery Cafe (8 miles)
• Starbucks (8.2 miles)

Theaters

• Orland Park Cinema Orland Park, Il (2.6 miles)
• Emagine Frankfort (6.4 miles)

Places of Worship

• Palos Islamic Center (3.5 miles)
• Parkview Christian Church (5.5 miles)
• Our Mother Of Good Counsel (5.8 miles)
• Mosque Foundation (7.4 miles)

Physicians

• Children's Wellness Center (3.6 miles)
• Rife & Associates (3.7 miles)
• Loyola (3.8 miles)
• Advocate Medical Campus Southwest (4.3 miles)
• MidAmerica Orthopaedics (5.1 miles)
• Heart Care Centers of Illinois (5.7 miles)
• United Pain Services (7 miles)

Hospitals

• Palos Community Hospital (3.7 miles)
• South Suburban Hospital (7 miles)
• Ingalls Memorial (8.1 miles)

Parks

• Arbor Park (5.4 miles)
• Foxridge Park (7.9 miles)

Transportation

• Metra (6.9 miles)