Hands That Care @ Park Ridge

Pros

• Phyllis, who runs the community, is described as being very sweet and caring.
• The small size of the facility allows for a more intimate environment with fewer residents.
• Some caregivers were noted to be really good and attentive to the needs of the residents.
• The ability to have one-on-one care from Phyllis and select caregivers can provide personalized attention.

Cons

• The interior of Hands that Care looked outdated and uninviting, making it an unsuitable place for a loved one to stay.
• The facility felt small and cramped, lacking the necessary environment for proper care with only three or four bedrooms.
• Concerns arose about potential elder abuse due to unexplained bruises found on a loved one after their stay.
• The inconsistency in caregivers created uncertainty about the quality of care provided, despite some caregivers being exceptional.
• Phyllis, although sweet, appeared overwhelmed and unable to manage the responsibilities of running multiple care homes effectively.

Review

When considering long-term care options for loved ones, many families seek a nurturing environment that provides comfort and security. Unfortunately, not all facilities meet these expectations, as illustrated by a recent review of a care home known as Hands that Care. The reviewer’s experience highlights significant concerns regarding the overall quality of the facility, the level of attention provided to residents, and potential issues related to elder abuse.

Upon entering Hands that Care, the reviewer was immediately taken aback by the interior aesthetics—or lack thereof. She described the space as uninviting and outdated, noting that it did not exude the warmth or charm one would typically hope for in a residential care setting. This lack of ambiance raised red flags for the reviewer; she envisioned an environment where her mother could feel safe and cared for but instead encountered what felt like a neglected house with sparse decor and aging furnishings. Significantly, despite its less than appealing appearance, Hands that Care charged rates comparable to other facilities in the area which boasted better conditions.

The size of Hands that Care further contributed to her discomfort with placing her loved one there. With only three or four bedrooms available for residents, it was apparent this facility operated on a smaller scale compared to others she had visited. While fewer residents might suggest more individual attention from caregivers—a critical factor in elderly care—the reality proved otherwise. The review indicated that staffing levels were inadequate; each shift reportedly employed just one caregiver attending to multiple responsibilities alone. Such limitations inevitably raise concerns about whether adequate supervision and personalized care could be delivered consistently.

Phyllis, who manages Hands that Care, was portrayed positively despite her shortcomings in managing such a facility. The reviewer described her as sweet and well-meaning; however, it was evident that Phyllis may have underestimated the challenges associated with running a care home effectively. Her management style seemed overwhelmed by both operational demands and caregiving commitments—she often split her time between this home and several others she owned. This fragmentation undoubtedly impacted resident care quality; when consistent supervision is compromised by staff turnover or variable schedules, neglect can become an unfortunate outcome.

Most troubling were alarming discoveries made during the loved one’s stay at Hands That Care—the reviewer found unexplained bruises on their family member's body soon after they entered this facility. Coupled with unsettling comments from her loved one about feeling unsafe due to interactions with staff members led the reviewer to suspect possible elder abuse occurring within this community setting. In response to these serious allegations raised against caregivers’ conduct under Phyllis’ watch—yet still no concrete resolution materialized.

While Phyllis assured family members of dedicated staff assignments—with herself present along with another specific caregiver—the reality contradicted those promises entirely: new caregivers appeared daily without familiarity with individuals’ needs or routines already established elsewhere in their lives prior placement at Hands That Care! Although there were indeed competent caregivers capable of providing excellent service among them occasionally—a stark contrast existed when drawing comparisons side-by-side against more inexperienced ones who lacked necessary training/skills required within this profession altogether.

Overall impressions culminate into lingering uncertainty regarding both resident welfare ultimately tied back into larger systemic failures presented throughout operations at Hand's That Care: from outdated interiors lacking therapeutic environments conducive towards fostering emotional well-being (and trust), poor staffing ratios preventing ideal quality/service standards upheld amongst health professionals working therein—and finally through frequent changes resulting inefficiencies breeding fear potentially endangering residents even further pervading atmosphere around it all cumulatively display inadequacies still troubling today nonetheless shimmering amidst obscurities faced daily! With such experiences weighing heavily upon many families navigating difficult transitions like these—the complexities surrounding aged-care homes cannot be ignored nor overlooked thus warranting thorough research necessary ensuring comparative evaluations leading seeking safer alternatives available before settling down anywhere else effectively moving forward next!

This part of Riverdale, Georgia offers a convenient location with easy access to essential services such as pharmacies, physicians, hospitals, and restaurants. There are multiple options for medical care including internal medicine, breast health clinics, and primary care practices. In terms of dining options, there are a variety of choices ranging from fast food chains like Chick-Fil-A and Wendy's to healthier options like Slutty Vegan. The area also offers entertainment options with nearby theaters such as Cinemark Tinseltown 17 And XD and AMC Southlake 24. For outdoor recreation, there are several parks in close proximity including McCurry Park and Creel Park. Transportation is also easily accessible with the Korean Air airport nearby along with TSA PreCheck services for hassle-free travel. Overall, this area provides a range of amenities that cater to seniors looking for convenience and comfort in their living environment.

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Heart Pharmacy (2.9 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.5 miles)

Places of Worship

• New Macedonia Baptist Church (1.4 miles)

Physicians

• Southside Internal Medicine PC (1.8 miles)
• Breast Health Clinic (2.2 miles)
• Harsch & Osborne Md Pc (2.2 miles)
• Southeast Primary Care (2.2 miles)
• Atlanta Heart Associates (3 miles)
• Primary Medical Care PC (3 miles)
• Pulmonary & Sleep Medicine Associates (3.1 miles)

Restaurants

• Club Sugar Bush (2.1 miles)
• Slutty Vegan (2.8 miles)
• Chick-Fil-A (3.2 miles)
• Wendy's (4 miles)
• Hardee's (4.9 miles)
• Chick-Fil-A (5 miles)
• Taco Bell (5 miles)

Hospitals

• Labor & Delivery (3.4 miles)
• Southern Regional Health System (3.4 miles)

Cafes

• Panera Bread (4.4 miles)
• Eat More Korean (5 miles)
• Starbucks (7.6 miles)

Theaters

• Cinemark Tinseltown 17 And Xd (4.4 miles)
• AMC Southlake 24 (4.7 miles)

Parks

• McCurry Park (5 miles)
• Creel Park (5.4 miles)
• Forest Park Recreation & Parks (6.5 miles)

Transportation

• Korean Air (7.1 miles)
• Runway 9R/27L (7.2 miles)
• Runway 9L/27R (7.4 miles)
• Concourse F (7.6 miles)
• TSA PreCheck (7.7 miles)
• Delta Sky Club (7.7 miles)
• Plane Train Concourse F (7.7 miles)