Caroline's Care Center

8505 Peachtree Lane, Riverdale, GA 30274

For more information about senior living options: (844) 490-3973

4.5 from 100 reviews
5 stars
83
4 stars
6
3 stars
1
2 stars
1
1 stars
9

Assisted Living

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    Overall Review of Caroline's Care Center

    Pros

    • pro Annie and Kimberly B are praised as very pleasant, clean, friendly, helpful, resourceful, and kind.
    • pro The experience at Riverdale Center for Nursing and Healing is described as loving and very professional.
    • pro Ms. Barnes is celebrated for outstanding assistance and for facilitating a timely transfer.
    • pro Jenease Bartley is described as warm, supportive, and knowledgeable, making the process easier.
    • pro Riverdale Center for Nursing and Healing is portrayed as having a warm, welcoming environment with a clean facility and friendly staff.
    • pro The staff at Riverdale Center are among the friendliest and most caring, going above and beyond to support residents.
    • pro Tiffany is described as engaged and informative, with staff smiling and residents appearing happy.
    • pro The aunt's care at Riverdale is described as much better, with staff consistently nice.
    • pro The head nurse is described as sweet, and the rest of the staff as supportive and helpful.

    Cons

    • pro There was no one at the front desk to greet them, and concerns were rushed off.
    • pro The patient fell multiple times and the family was never informed.
    • pro A staff member appeared to hate her job, spoke little, and did not greet or engage with the patient.
    • pro Some staff were rude, while others were merely okay, indicating inconsistent care.
    • pro Call lights were often left unanswered for long periods.
    • pro Requests for a chest x-ray were ignored or miscommunicated.
    • pro When the patient coughed, no timely treatment was provided and oxygen levels were unstable.
    • pro The facility smelled bad and looked dirty.
    • pro The patient was left soiled during visits and hygiene was not promptly addressed.
    • pro The reviewer described the facility as horrible and said it should be shut down.

    Review

    The collection of experiences at Riverdale Center for Nursing and Healing is a tapestry of both praise and concern, reflecting how differently a single facility can be experienced by families and loved ones. On the positive side, many reviewers describe the center as a warm, clean, and welcoming place where staff members are consistently kind, helpful, and professional. Several individuals specifically single out personal touches from caring team members, noting that certain staff go above and beyond to make patients and families feel supported. The messages emphasize courteous, attentive care, a tidy environment, and an atmosphere that many describe as genuinely compassionate. In particular, several accounts highlight the impressive demeanor and effectiveness of certain individuals who become touchpoints for families during difficult times.

    Among the standout names that appear repeatedly in the praise are Annie and Kimberly B, who are remembered as pleasant, clean, friendly, helpful, resourceful, and kind. Families recount experiences where staff were not only professional but also warm and patient, helping ease the anxiety that comes with a loved one's hospitalization or rehabilitation. There are also powerful testimonies about the impact of Donnisha Barnes, with one reviewer calling her "the bomb" and another describing how Barnes personally intervened to facilitate a transfer from a less satisfactory facility. This level of advocacy is portrayed as life-changing for the patient and his family, underscoring the value of dedicated staff who understand how to navigate complex care transitions.

    However, the recollections are not uniform in their tone. A substantial portion of the feedback centers on concerns about the care of a patient with dementia, and specifically about how alarms, falls, and daily care were managed. One reviewer describes a sequence of events in which a father who had dementia fell multiple times, was not promptly informed, and received inconsistent assistance with a reclining chair and incontinence care. The account also raises issues about communication, with claims that staff did not introduce themselves, failed to document or acknowledge aggressive or violent behavior appropriately, and did not consistently address call lights in a timely fashion. The situation escalates to describes of delayed responses to urgent needs, confusion over ordered tests such as chest X-rays, and a troubling report of a patient becoming unresponsive with low oxygen after a night of coughing. Taken together, these notes paint a troubling picture of potential gaps in responsiveness, communication, and coordination of care that the family says contributed to a crisis requiring hospitalization.

    In contrast to the harsh experiences, there are also very strong narratives about the rehab and daily care received by a different family member - specifically the reviewer's mother - who spent three weeks at Riverdale for physical rehabilitation. This account describes compassionate, attentive, and professional care that gave the family peace of mind during the recovery process. A focal point of gratitude here is Jenease Bartley, whose warmth, support, and willingness to answer questions made the rehabilitation journey smoother for both the patient and her family. The reviewer emphasizes the facility's warm environment, the consistently clean and welcoming setting, and the sense that staff genuinely care about residents' well-being. Repeatedly, this positive experience contrasts with other stories, reinforcing the idea that Riverdale can provide high-quality rehabilitation and patient-centered care when the team is aligned and communicative.

    Other reviews reinforce the overall positive sentiment about the staff's dedication and the environment. Several people praise the facility for its kindness and the staff's willingness to go above and beyond, noting that the workforce is friendly, supportive, and respectful toward residents. Some reviewers specifically mention learning practical care skills from the facility, such as operating a hoyer lift, which speaks to the educational role Riverdale plays for families and visitors. The sentiment that the staff's approach can make a meaningful difference in a loved one's experience is a common thread, with people expressing gratitude for staff who treat residents with dignity and who create an environment that feels like a home away from home.

    Yet one review cannot be ignored for its stark contrast: a caregiver who would have preferred no stars if possible, describing the facility as horrible, with pervasive smells, unacceptable food, and a sense that care was rushed or negative. This account also notes rude or disengaged staff, and it describes moving the patient to another facility after a brief stay as a clear improvement. While this perspective stands in opposition to the many positive comments, it nonetheless highlights the reality that Riverdale's performance appears uneven in the eyes of different families, and it underscores the importance of transparent communication, consistent standards, and accountability across all shifts and caregivers.

    Overall, the experiences shared about Riverdale Center for Nursing and Healing illustrate a facility capable of delivering excellent, compassionate care and making meaningful differences in patients' recoveries and families' peace of mind. At the same time, there are serious concerns raised about safety, responsiveness, and communication in some cases - particularly around dementia care, fall prevention, call light response, and timely clinical interventions. The consistent threads of advocacy by family members like Donnisha Barnes, the heartfelt praise for Jenease Bartley, and the emphasis on a clean, welcoming environment speak to a core strength in Riverdale's culture. The challenge, as reflected by the more critical reviews, is to translate that strength into reliable, consistently high-quality care for every resident, every day. Families considering Riverdale can take comfort in the compassionate individual stories while remaining vigilant and proactive in partnerships with the care team to ensure each loved one's needs are met promptly and thoroughly.

    Features

    Housing

    • 3 resident community capacity 3 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (8 miles away) William B Hartsfield-Atlanta International (8 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Caroline's Care Center, located in the heart of Riverdale, GA, offers a warm and inviting assisted living community designed to enhance the quality of life for its residents. With a focus on comfort and care, the center features a variety of amenities that cater to the diverse needs of its residents.

    The beautifully designed dining room provides a welcoming space for communal meals, with special dietary restrictions taken into account to ensure everyone enjoys nutritious and delicious options. Residents can take advantage of fully furnished accommodations that promote comfort and individuality, along with lovely outdoor spaces and well-maintained gardens where they can relax or engage in light activities.

    Housekeeping services are provided to maintain a clean and comfortable living environment, while move-in coordination makes transitioning to Caroline's Care Center seamless and stress-free. High-speed internet access and telephone services keep residents connected with loved ones.

    At Caroline's Care Center, we understand that daily living can come with challenges. Our dedicated staff is here to assist residents with activities of daily living such as bathing, dressing, transfers, medication management, meal preparation, and arranging transportation for medical appointments. We also offer specialized support for those managing diabetes or requiring special dietary considerations.

    Residents can enjoy a vibrant community life through scheduled daily activities that promote socialization and engagement. For those looking for entertainment or leisure outside the center, there are numerous conveniences nearby including cafes, parks, restaurants, theatres, pharmacies, physicians' offices, hospitals, and places of worship—ensuring that everything needed is just a short distance away.

    Caroline's Care Center is more than just a place to live; it's a supportive community where seniors can thrive socially and physically while receiving compassionate care tailored to their individual needs.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2 miles)
    • Heart Pharmacy (3.5 miles)
    • Walgreens (3.6 miles)
    • CVS Pharmacy (3.8 miles)
    • CVS Pharmacy (5.1 miles)

    Places of Worship

    • New Macedonia Baptist Church (2 miles)

    Restaurants

    • Club Sugar Bush (2 miles)
    • Slutty Vegan (2.5 miles)
    • Wendy's (3.8 miles)
    • Chick-Fil-A (3.8 miles)
    • Hardee's (4.7 miles)
    • Taco Bell (4.8 miles)
    • Chick-Fil-A (4.8 miles)

    Physicians

    • Breast Health Clinic (2.1 miles)
    • Harsch & Osborne Md Pc (2.1 miles)
    • Southeast Primary Care (2.1 miles)
    • Southside Internal Medicine PC (2.4 miles)
    • Primary Medical Care PC (2.9 miles)
    • Atlanta Heart Associates (3.5 miles)
    • Pulmonary & Sleep Medicine Associates (3.6 miles)

    Hospitals

    • Labor & Delivery (3.9 miles)
    • Southern Regional Health System (3.9 miles)
    • Piedmont Fayette Hospital (8.1 miles)
    • Children's Healthcare of Atlanta (8.1 miles)

    Cafes

    • Panera Bread (4.1 miles)
    • Eat More Korean (5 miles)
    • Starbucks (7.3 miles)

    Theaters

    • Cinemark Tinseltown 17 And Xd (4.2 miles)
    • AMC Southlake 24 (4.7 miles)

    Parks

    • McCurry Park (4.6 miles)
    • Creel Park (6 miles)
    • Forest Park Recreation & Parks (6.9 miles)

    Transportation

    • Korean Air (7.7 miles)
    • Runway 9R/27L (7.8 miles)
    • Runway 9L/27R (7.9 miles)

    Frequently Asked Questions

    Where is Caroline's Care Center?

    Nearby Communities

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      Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.

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    • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

      The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.


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