Windermere Memory Care is a memory care community in Pensacola, FL.
Information last verified:
7901 Kipling Street, Pensacola, FL 32514
For more information about senior living options: (866) 208-4318
3.9 from 54 reviews
5 stars
36
4 stars
3
3 stars
1
2 stars
4
1 stars
10
Overall Review of Windermere Memory Care
caveat9 reviews mention this
Understaffing affects daily care
Residents and families describe understaffing that led to hygiene lapses and missed care needs.
Several reviews say care was inconsistent, with problems like residents being left in wet or soiled clothing and bedding, or delays in addressing rashes and infections. A few reviewers also describe rooms not being cleaned or beds not being made as expected, and families feeling they had to push for basic follow-through. Other comments include claims of understaffing and high turnover, along with concerns that medication or wound care needs were not handled promptly enough.
caveat3 reviews mention this
Activities feel limited or mismatched
Some families say activities were scarce or mainly involved watching TV.
A couple of reviews question the activities being available as promised, describing long stretches with residents sitting without meaningful engagement. One review says the approach to activities was putting everyone in a room with a screen. Another mentions that during visits there weren’t active activities to observe, even though activities were advertised.
common20 reviews mention this
Staff care varies by experience
Reviews include both complaints and praise about staff responsiveness and compassion.
Many reviewers describe staff as caring, friendly, and attentive, including comments that staff treated residents like family and helped make transitions smoother. Some families also say it was easy to get questions answered and that particular team members were welcoming and professional. At the same time, other reviews give the opposite picture, describing unresponsiveness, rudeness, and failures to meet basic personal care needs.
differentiator3 reviews mention this
Memory care focus on wandering
Residents are supported with memory-care routines meant to address wandering and confusion.
Reviews describe the facility using memory-care tactics for agitation, confusion, and wandering. One family member specifically notes that having a secure setup reduced concerns about a loved one wandering off. Another review highlights that the community is secured, which contributed to feeling safer with dementia care.
caveat3 reviews mention this
Food quality is mixed
Dining reviews are mixed, with some calling meals poor and others calling them good.
A few reviewers say the food experience did not match what was shown or discussed, including complaints about the food being horrible. Other reviews describe food as good or that residents ate well during visits. One family also raises concerns about limited variety and not enough fresh produce, especially for diabetes-related needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
45 resident community capacity
Types of Care
Day Program
Memory Care
Amenities
Activities on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Pensacola Regional (3 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Devotional activities offsite
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Coastal County Brewing Company (0.4 miles)
Denny's (0.8 miles)
McDonald's (0.9 miles)
Wendy's (1.1 miles)
Cheddar's Scratch Kitchen (1.1 miles)
Bubba's 33 (1.2 miles)
Zaxby's (1.2 miles)
Pharmacies
CVS Pharmacy (0.7 miles)
Walgreens (0.9 miles)
Walgreens (0.9 miles)
Walmart Pharmacy (1.1 miles)
Pegasus Laboratories (1.3 miles)
Pensacola Apothecary (1.3 miles)
Winn-Dixie (1.3 miles)
Physicians
Nemours Children's Health (0.8 miles)
Nephrology Associates of the Gulf Coast (0.8 miles)
West Florida Adult Medicine Senior Health Services At West Florida Hospital (0.8 miles)
West Florida Obstetrics And Gynecology (0.8 miles)
Windermere Memory Care offers a comprehensive suite of services designed to cater specifically to the needs of residents with dementia or Alzheimer's disease, ensuring their safety and enhancing their quality of life. Assistance with dressing, bathing, and transfers helps maintain dignity and independence while providing necessary physical support. Medication management ensures that residents receive their prescribed treatments accurately and timely, reducing health risks associated with missed doses. Meal preparation and service not only provide nutritious options tailored to dietary restrictions but also create a familiar routine that can be comforting for individuals facing cognitive decline. The activities of daily living assistance fosters engagement and promotes self-sufficiency in tasks that may become challenging. With 24-hour supervision, residents benefit from a secure environment where help is always available. Additionally, the mental wellness program addresses emotional health through stimulation and social interaction, while specialized memory care programming focuses on techniques tailored to cognitive impairments, helping residents navigate their daily lives with confidence and purpose.
Windermere Memory Care on seniors.fyi includes 5 photos including images showing interior, bedroom, decor, windows, living room, painting, seating area, wicker chairs, and more.
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Dementia, including Alzheimer’s disease, is often mischaracterized in terms of lethality as it leads to complications that can be fatal rather than being a direct cause of death; it causes a progressive decline in cognitive and physical health, making patients vulnerable to infections and other health crises. Effective management of nutrition, hydration, and communication is crucial in patient care, with palliative care becoming vital in advanced stages to enhance comfort and quality of life while caregivers play a key role amidst the challenges posed by the disease.
Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.
Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.
Windermere Memory Care photos
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Interior
Decor
Living Room
Bedroom
Trees
Interior
Decor
Bedroom
Living Room
Landscaping, Trees, Grass, Courtyard, and Building Exterior
Windows
Artwork
Seating Area and Wicker Chairs
Seating and Painting
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45 resident community capacity
Day Program
Memory Care
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Pensacola Regional (3 miles away)
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Compassionate staff with effective therapy and a warm, well-maintained environment.
Are Dementia and Alzheimer's Disease Lethal? A Comprehensive Exploration
Exploring the Power of Reminiscence Therapy for Individuals With Dementia
An In-Depth Look at Reminiscence Therapy in Dementia Care
