Olive Branch Health And Rehab Center
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8325 University Parkway, Pensacola, FL 32514
For more information about senior living options: (844) 490-3973
Olive Branch Health and Rehab Center presents a range of monthly costs that reflect its commitment to quality care in a supportive environment. For a semi-private room, residents can expect to pay $4,815, which is notably higher than both the average costs in Escambia County at $3,209 and across Florida at $3,009. The pricing for private rooms also aligns with this trend; at Olive Branch, the monthly fee is $5,778, exceeding the county's average of $4,881 and the state's average of $3,699. For those seeking more individualized accommodations in a studio setup, the cost rises to $6,259 - once again surpassing local and state averages of $4,277 and $3,823 respectively. These figures highlight Olive Branch's positioning as a premier facility that prioritizes enhanced amenities and personalized care for its residents.
| Floor plans | Olive Branch Health And Rehab Center | Escambia County | Florida |
|---|---|---|---|
| Semi-Private | $4,815 | $3,209 | $3,009 |
| Private | $5,778 | $4,881 | $3,699 |
| Studio | $6,259 | $4,277 | $3,823 |
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The staff was exceptional - friendly, attentive, and truly tuned in to residents' needs. The facility was modern and spotless. The physical therapy team was top-notch. Ann was absolutely awesome, helping ensure his needs were met and his return home. The facility is very clean and the staff is very professional, with great teamwork. The staff work well together and treat each other and the patients like family. Olive Branch offers excellent care, going above and beyond to see residents smile. Barbara and Jordan went above and beyond to help with discharge decisions. The front desk team is great. J. was an amazing help to the family; the facility was amazing, nurses attentive, and administration staff phenomenal.
The facility is described as a for-profit organization that prioritizes insurance dollars over patient care. The staff are described as lazy, unhelpful, and rude, with long delays in responding to call bells. Barbara the social worker is described as arrogant and lacking compassion; Jennifer, an RN, is described as sadistic. Families report poor communication and a lack of consideration for patients' conditions, with no adequate discharge assistance. The facility is described as unprepared for patients with pre-existing conditions, lacking appropriate equipment and room arrangements. Patients are sometimes left in filth due to delays in help for toileting. Meals are delivered cold or late, and the dining service is inconsistent. There are reports of patient falls due to no timely assistance, and discharge planning that leaves families without support. Some reviews warn others not to stay at Olive Branch.Olive Branch Rehabilitation presents a striking spectrum of experiences, running the gamut from rousing praise to damning condemnation. On the high end, several reviewers describe a facility that feels modern, clean, and capable, where the staff are not only professional but genuinely attentive to each patient's needs. One caregiver summed it up with enthusiasm: the place is "modern and spotless," the physical therapy team is "top-notch," and the staff are "exceptional - friendly, attentive, and truly tuned in to her needs." Others echo that sentiment, calling the front desk team "great," praising the teamwork of the staff, and recommending Olive Branch to others seeking rehabilitation services.
Beyond the building and the surface impression, many accounts emphasize the quality of therapy and the way care teams interact with patients. Numerous reviewers credit the PT and OT staff with competence and compassion, noting that the therapists work hard to tailor programs to individual abilities and goals. Several patients and families highlight specific staff members by name, describing PT trainers as instrumental to progress and discharge readiness. One account praises Ann for guiding discharge planning and ensuring a smooth transition home, and another highlights Jill, a PT trainer who helped move a patient from toe wiggles to standing, praising the ongoing connections with staff long after discharge. A sense of "treatment like family" surfaces repeatedly, with comments about teamwork and the willingness of staff to go the extra mile to support patients during rehab.
In contrast, a substantial portion of the reviews conveys serious concerns about safety, communication, and the handling of patients with complex medical needs. A few reviewers launched with stark warnings - one simply proclaimed "ZERO STARS! Your loved one will not make it out alive," while another called the experience "Worst experience ever" and described pervasive laziness, rudeness, and neglect. Other critiques focus on communication failures: families felt left out of decisions, struggled with unclear updates, and described situations in which staff did not listen to caregivers' explanations of a patient's pre-existing conditions or needs. There are specific, painful reports of patients with significant mobility or health limitations being treated as if those conditions did not exist, including accounts of patients who could not use standard beds or chairs, who were unable to get assistance promptly, and who experienced declines in condition due to delays or inadequacies in care.
A particularly pointed set of complaints centers on discharge planning and the social work team. One reviewer, portraying herself as a social worker, alleged that Barbara was "terrible, very arrogant and no compassion," while another named Jennifer as "sadistic." These strong accusations contrast with other reviews praising Barbara (the social worker) and Jordan (the business manager) for their discharge guidance, patience, and willingness to answer questions and explain options. The disparity suggests a polarized experience depending on which staff members patients encounter, and it underscores how critical the social work and coordination role can feel to families navigating transitions from hospital to rehab and back home.
Medical accommodations and equipment also feature prominently in the negative narratives. Families describe pre-existing conditions - such as paralysis and other mobility impairments - as being misunderstood or inadequately accommodated. Specific complaints include the lack of appropriate mobility devices (beds that bend in limited ways, inadequate wheelchairs with leg lifts), insufficient assistance with hygiene needs (including discussions about purewicks and bedpans versus in-room options), and dining room expectations that forced patients to walk to meals or wait hours for room service - often arriving cold and unappetizing. The perception that the facility was unprepared for patients with complex or specialized needs runs through several accounts, contributing to an impression of inconsistency in the level of care depending on the day and the staff on duty.
Nevertheless, not all voices align with the most severe criticisms. Other families and patients recount consistently positive experiences, praising the cleanliness and professionalism of the environment, the supportive nature of the staff, and the effectiveness of therapy programs. Some families describe the dining experience as acceptable or even pleasant, acknowledge occasional logistical hiccups (like room deliveries or the need for a recliner), and emphasize that, for many, Olive Branch provided compassionate, attentive care that helped patients regain mobility and return home with confidence. A number of reviewers affirm that the facility and its staff can deliver excellent care and a positive rehabilitation experience when circumstances align and the right team members are involved.
Overall, the collection paints Olive Branch Rehabilitation as a place of high potential and genuine warmth in many cases, coupled with significant concerns that recur in others. For families evaluating this facility, the message is nuanced: the quality of care and the atmosphere of kindness and teamwork are very real and, in some cases, extraordinary. Yet there are clearly serious red flags raised by other patients and families - issues of communication, responsiveness, appropriate accommodations for pre-existing conditions, and the consistency of staff performance. Given the breadth of experiences, prospective patients and caregivers are advised to engage directly with the team, ask pointed questions about individual staff assignments (including the social worker and nursing team), and, if possible, arrange a visit to observe how the facility handles daily operations, discharge planning, and response times. In doing so, they can gain a clearer sense of whether Olive Branch will meet their specific needs and expectations.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pensacola Regional (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Olive Branch Health And Rehab Center in Pensacola, FL is a vibrant and inclusive assisted living community that provides top-notch care services and an array of amenities to ensure a comfortable and enjoyable living experience for its residents.
The community boasts numerous amenities that cater to the needs and preferences of its residents. A beauty salon is available for those who wish to pamper themselves, while cable or satellite TV ensures entertainment options are always at hand. Community operated transportation makes it easy for residents to explore the surrounding areas, and a computer center allows them to stay connected with loved ones or pursue personal interests. The dining room offers restaurant-style dining experiences, providing delicious meals prepared by professional chefs. For fitness enthusiasts, there is a well-equipped fitness room, ensuring physical well-being is prioritized. The fully furnished accommodations feature private bathrooms and kitchenettes, providing both comfort and convenience. Additionally, the gaming room, small library, outdoor space, and Wi-Fi/high-speed internet access offer plenty of opportunities for relaxation and recreation.
Care services at Olive Branch Health And Rehab Center are designed to meet the diverse needs of residents around the clock. With a 24-hour call system and supervision available, assistance can be provided promptly whenever required. Trained staff is on hand to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications in a safe and timely manner. Special dietary restrictions are taken into account during meal preparation to accommodate various health conditions such as diabetes. The mental wellness program focuses on promoting emotional well-being among residents.
Engaging activities are an integral part of life at Olive Branch Health And Rehab Center. Concierge services are available for personalized assistance with daily tasks or planning outings. Fitness programs keep residents active and promote overall wellness. Planned day trips allow exploring nearby attractions, while resident-run activities encourage social interaction within the community. Scheduled daily activities ensure there are always opportunities to participate in hobbies and interests.
The community's location in Pensacola, FL offers residents convenient access to various amenities and services in the surrounding area. With numerous cafes, pharmacies, physicians, restaurants, places of worship, and hospitals nearby, residents have easy access to essential resources and can maintain connections with their local communities.
At Olive Branch Health And Rehab Center in Pensacola, FL, residents can enjoy a comfortable and enriching lifestyle while receiving personalized care and support tailored to their individual needs.
Olive Branch Health and Rehab Center presents a range of monthly costs that reflect its commitment to quality care in a supportive environment. For a semi-private room, residents can expect to pay $4,815, which is notably higher than both the average costs in Escambia County at $3,209 and across Florida at $3,009. The pricing for private rooms also aligns with this trend; at Olive Branch, the monthly fee is $5,778, exceeding the county's average of $4,881 and the state's average of $3,699. For those seeking more individualized accommodations in a studio setup, the cost rises to $6,259 - once again surpassing local and state averages of $4,277 and $3,823 respectively. These figures highlight Olive Branch's positioning as a premier facility that prioritizes enhanced amenities and personalized care for its residents.
Olive Branch Health And Rehab Center is located at 8325 University Parkway, Pensacola, FL 32514 in Escambia County, Florida
Olive Branch Health And Rehab Center on seniors.fyi includes 9 photos including images showing interior, decor, bedroom, lobby, wheelchair, natural light, bathroom, shower, and more.
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