Solaris Healthcare Pensacola
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8475 University Parkway, Pensacola, FL 32514
For more information about senior living options: (844) 490-3973
The staff at Solaris Healthcare Pensacola are described as caring, respectful, and genuinely devoted to residents' well-being. The facility is consistently praised for being clean, welcoming, and having a home-like atmosphere. The nursing, therapy, and support teams work together as a caring family that treats residents with dignity. The Director of Nursing is recognized as amazing, with leadership that sets a high standard for quality care. The wound care and rehabilitation teams are noted for going above and beyond to support recovery. Residents enjoy regular activities and holiday celebrations that enrich their quality of life. Families appreciate open communication and timely responses, which provide reassurance about their loved ones' care. Many reviews express gratitude for compassionate care that helps residents feel safe, comfortable, and valued.
It is described as a "holding cell" for people waiting to die, where patients are ignored and the place is dirty and stinks of urine. They claim the staff deny care when family members advocate for residents who cannot advocate for themselves. They allege a patient died within two days of admission with little to no explanation. Residents are said to be left in soiled underwear with call buttons unanswered for hours. The meals are described as horrible and served cold. The nurses are accused of standing around doing nothing while patients wait for help. Personal belongings, including dentures and eyeglasses, were reportedly lost or stolen. The facility is described as disorganized and unprofessional at times, with poor communication and unreturned calls. Weekend and night staff are described as lazy or slow to respond. One reviewer urged that this facility should not be in business and advised against sending loved ones there.Solaris Healthcare Pensacola is best suited for families that prize a warm, community-focused environment where dedicated staff, robust rehab, and an active daily routine are valued. It works well for residents requiring skilled nursing with strong therapy support, post-acute rehabilitation after hospitalization, or long-term care for mobility or cognitive challenges, especially when private rooms and a home-like atmosphere matter. The facility's advocates point to engaged nurses, therapists, and activity teams who emphasize dignity, personalization, and everyday comfort, making it a compelling consideration for families who want proactive staff involvement and visible resident-centered programming.
At the same time, those who must have unimpeachable consistency in safety, immediate responsiveness, and faultless operations should weigh alternatives. A portion of the reviews raises serious red flags about neglect, delays in answering call bells, and disorganization in some shifts or wings. For families who have experienced or fear repeated safety gaps, odor or cleanliness concerns, or inadequate discharge coordination, it is prudent to shop other options and compare how different facilities manage staffing, caregiver availability, and incident follow-through before committing.
The strongest pro beats the con in Solaris' favor where it counts for many families: a compassionate, attentive staff across nursing, therapy, and support roles; a leadership team (notably at the director and DON levels) that demonstrates clear commitment to quality care; and a clean, welcoming environment with regular activities, celebrations, and opportunities for meaningful social engagement. Wound care and rehabilitation programs receive frequent praise, with residents benefiting from a therapy-driven approach that promotes progress and a sense of forward momentum. The presence of private rooms in some wings and the emphasis on family communication - guardian-angel style updates and proactive social work support - further bolster the case for Solaris as a setting where residents can feel treated with dignity and as part of a caring community.
Yet the criticisms cannot be dismissed. A meaningful subset of reviewers describe episodes of neglect, slow or inconsistent response to calls, and experiences where medical or daily-care needs were not met promptly. Reports of meals arriving cold, equipment or discharge mismanagement, and even safety concerns during rehab point to real risks if staffing is uneven or oversight lapses occur. These accounts underscore that while Solaris can deliver exceptional care in many cases, the quality can vary by shift, wing, or specific caregiving teams. Prospective residents should weigh these possibilities against the facility's strengths and insist on current, concrete assurances about safety culture, staffing levels, and accountability.
To navigate these tensions effectively, informed families should conduct a rigorous on-site assessment focused on safety and reliability. Inquire about staff-to-resident ratios across day and night shifts, the cadence of call-bell responses, and the process for rapid escalation when urgent needs arise. Probe wound-care protocols, infection-control practices, and how therapy teams coordinate with medical staff to prevent delays or miscommunications. Ask to meet the DON, unit managers, and frontline staff from multiple shifts; request a tour of both rehab and long-term care areas; and verify the availability of private rooms and the status of the "guardian angel" family liaison program. Request recent performance data, survey results, and explicit discharge procedures to ensure alignment with expectations.
For families evaluating Solaris Pensacola, the decision hinges on what matters most. If a resident's well-being depends on high-quality rehabilitation, continuous compassionate staffing, and a vibrant, engaging living environment, Solaris offers a compelling package with tangible strengths and meaningful care. If, however, a family cannot tolerate even occasional lapses in responsiveness or is wary of inconsistent safety practices, it is wise to compare additional options and demand clear, up-to-date assurances before placing a loved one. In the right circumstances - clear gated expectations, ongoing family involvement, and confidence in the caregiving team - Solaris Healthcare Pensacola stands as a capable, caring choice that can translate into real improvement in daily life and recovery.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pensacola Regional (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Solaris Healthcare Pensacola in Pensacola, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents. The community features a beauty salon where residents can receive hair and nail services, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.
Dining at Solaris Healthcare Pensacola is restaurant-style, with meals prepared and served by the staff. Special dietary restrictions can be accommodated, including diabetes diets. The community also has a small library and gaming room for residents to enjoy their leisure time.
The care services offered include 24-hour call system and supervision to ensure the safety of the residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure proper administration of medications. A mental wellness program is in place to support the emotional wellbeing of the residents.
Residents at Solaris Healthcare Pensacola can engage in various activities throughout the day, including fitness programs and planned day trips organized by staff members. There are also resident-run activities where residents can showcase their talents or participate in group hobbies. Concierge services are available to assist with any special requests or arrangements.
Located in Pensacola, FL, this assisted living community benefits from its proximity to numerous amenities nearby. There are 4 cafes, 11 pharmacies, 38 physicians, 33 restaurants, 3 places of worship, and 11 hospitals within easy reach for convenience.
Overall, Solaris Healthcare Pensacola provides a comfortable and supportive environment for seniors who require assistance with daily tasks while offering plenty of opportunities for socialization and engagement in a vibrant community setting.
Solaris Healthcare Pensacola is located at 8475 University Parkway, Pensacola, FL 32514 in Escambia County, Florida
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