Complete Care at Groton Regency

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  • Interior

    A cozy dining room with blue-themed decor, featuring neatly arranged tables and chairs, a clock on the wall, and a view through large windows.
  • Decor

    An elegantly set dining room with tables and chairs, featuring a view of the outside through large windows.
  • Architecture

    A modern brick building entrance with a distinctive overhanging roof and surrounding greenery.
  • Bedroom

    A hospital room with two twin beds, decorated with flowers and curtains, providing a comfortable healthcare environment.
  • Exercise Equipment

    A rehabilitation center equipped with exercise machines and therapy tools.
  • Healthcare

    A hospital room with two beds and colorful curtains, featuring a bedside table with flowers.

Complete Care at Groton Regency

1145 Poquonnock Road, Groton, CT 06340

For more information about senior living options: (844) 490-3973

4.4 from 108 reviews
5 stars
79
4 stars
15
3 stars
3
2 stars
3
1 stars
8

Memory Care Skilled Nursing Facility

Complete Care at Groton Regency Costs & Pricing

At Complete Care at Groton Regency, the monthly costs for care reflect a competitive pricing structure when compared to the broader landscape of New London County and Connecticut as a whole. For a semi-private room, residents can expect a monthly fee of $4,000, significantly lower than the county average of $5,155 and the state average of $5,829. Those opting for a private room will pay $7,000 per month; while this is higher than both the county's and state's averages - $5,338 and $5,479 respectively - it offers residents a more personalized living space within a reputable facility. Overall, Complete Care at Groton Regency provides valuable options that cater to varying needs without compromising on quality or care.

Floor plansComplete Care at Groton RegencyNew London CountyConnecticut
Semi-Private$4,000$5,155$5,829
Private$7,000$5,338$5,479

Overall Review of Complete Care at Groton Regency

Pros

  • pro The staff at Groton Regency are absolutely amazing and a blessing to families.
  • pro The facility is clean, well-maintained, and welcoming.
  • pro The care provided is excellent, with dedicated, compassionate, and cheerful staff who go beyond basic needs.
  • pro Therapy and rehab teams have helped residents reach recovery goals that might have seemed unlikely.
  • pro The staff are courteous, friendly, and responsive to residents' needs.
  • pro Residents are treated with respect and dignity, and their concerns are listened to and addressed.
  • pro The dining services and activities programs offer warm, engaging experiences and a home-like atmosphere.
  • pro Families consistently report positive experiences and would highly recommend Groton Regency for quality care.

Cons

  • pro The facility was described as outdated and in need of updating, with significant understaffing of PCAs.
  • pro The reviewer called the operation a complete joke from the start, stating the staff were rude, unprofessional, and unorganized.
  • pro The food was described as vile and not prepared to meet dietary needs, including lack of ADA diet accommodations.
  • pro There were reports of a night nurse giving wrong medication and aides not responding at night.
  • pro Cleanliness and safety concerns were raised, including rooms not up to par, and instances of spiders in some areas.
  • pro Communication issues were noted, with staff not returning calls or keeping families informed, and discharge guidance sometimes lacking.
  • pro The reviewer would not recommend this facility to others.

Review

Groton Regency Complete Care is best suited for seniors who need reliable, hands-on daily care within a community that emphasizes warmth, continuity, and a strong team approach. It serves both assisted living residents transitioning toward more intensive support and long-term residents who require regular nursing oversight, rehab services, and meaningful engagement. Families seeking a one-stop setting where caregiving, therapy, social work, and activities coexist under one roof will find that this community often delivers the practical stability and approachable culture that many elders and their loved ones want.

Those who may want to consider alternatives include families prioritizing restaurant-quality dining as a consistent standout, or those placing a premium on a ultra-modern facility with ultra-sleek amenities. A number of critics have flagged food quality and some care-management hiccups as potential deal-breakers, and a few reviews point to outdated physical spaces or uneven experiences among staff. For seniors with highly specialized medical needs, or for families hoping for near-flawless responsiveness and discharge planning, exploring other providers with stronger reputations in those dimensions is prudent.

The strongest advantages here are the staff's dedication and the sense of care that pervades daily life. Repeated praise for nurses, aides, and therapy teams points to a workforce that genuinely goes the extra mile, listens attentively, and keeps families informed. Cleanliness and a well-kept campus contribute to a reassuring atmosphere, while residents consistently report engaging programs, opportunities for social connection, and visible personal attention from leadership. The venue's multi-level care offerings, including rehab and long-term care, reduce the need for transitions and create continuity for families navigating a loved one's changing needs.

Still, several significant drawbacks recur in the feedback: inconsistent culinary experiences, occasional gaps in communication, and experiences that hinge on individual staff members or shifts rather than system-wide consistency. Some reviewers describe the dining as mediocre and not always aligned with dietary restrictions, while others recount delays or confusion around doctor visits and discharge planning. A few accounts cite outdated infrastructure or signage challenges, and a minority report frustration with management responsiveness. Taken together, these are real frictions that can color an otherwise solid caregiving environment.

The key pros offset the cons when viewed through the lens of ongoing, day-to-day caregiving. For families prioritizing reliable caregiving and a community feel, the dependable nursing, rehab momentum, and social supports often translate into tangible improvements in daily functioning and mood. The facility's emphasis on resident dignity, regular family updates, and staff accessibility tends to mitigate concerns about occasional menu or scheduling misalignments. In practice, many residents form meaningful friendships, regain or maintain mobility through therapy, and experience a sense of "home" that is hard to match in more clinical settings.

In closing, Groton Regency is a practical, seasoned choice for families seeking steady caregiving across assisted living and skilled-needs horizons, with a culture that many residents and families describe as compassionate and welcoming. It is particularly well-suited for those who want a single campus with strong rehab options, active engagement, and staff who genuinely invest in residents' well-being. It will not be the best fit for families who demand consistently extraordinary dining, flawless uniformity across shifts, or highly specialized medical oversight beyond standard geriatric care. Prospective families should explore menu flexibility, confirm staffing ratios and physician access, and request candid experiences from current residents and families. A thorough tour, with attention to room options (including private baths) and the day-to-day cadence of the care teams, will reveal how well the realities align with expectations.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Complete Care at Groton Regency is a skilled nursing facility located in Groton, CT. Our community offers a range of care services to ensure the comfort and well-being of our residents. With 24-hour supervision and assistance with daily activities such as bathing and dressing, our dedicated staff provides round-the-clock support.

We understand the importance of maintaining a high quality of life, which is why we offer numerous amenities for our residents to enjoy. Each room is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Our dining room provides delicious meals that cater to special dietary restrictions, ensuring that everyone's nutritional needs are met.

At Complete Care at Groton Regency, we encourage our residents to remain active and engaged. We organize scheduled daily activities to keep them entertained and promote social interaction. Additionally, our mental wellness program supports the cognitive well-being of our residents. For those with mild cognitive impairment or specialized memory care needs, we provide programming specifically tailored to their requirements.

Transportation can be arranged for medical appointments or visits to nearby doctors' offices. We are conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, and transportation options.

Our community strives to provide comprehensive care while fostering independence and promoting a sense of belonging among our residents. At Complete Care at Groton Regency in Groton, CT, your loved ones will receive compassionate care in a comfortable and supportive environment.

Nearby Places of Interest

Cafes

  • Starbucks (0.3 miles)
  • Muddy Waters Cafe (2.7 miles)
  • Washington Street Coffee House (2.9 miles)
  • Broken Yolk Cafe (3 miles)

Pharmacies

  • The Pink Mermaid (0.3 miles)
  • CVS Pharmacy (0.4 miles)
  • Electric Boat Family Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (4.2 miles)

Parks

  • Bluff Point State Park (0.5 miles)
  • Washington Park (1.7 miles)
  • Fort Griswold Battlefield State Park (2.1 miles)
  • Fort Trumbull State Park (2.6 miles)
  • The Park 2 (2.8 miles)
  • Toby May Park (3.3 miles)
  • Pequot Woods (3.4 miles)

Physicians

  • Phillips Integrated Health (0.5 miles)
  • ProHealth Physicians Women's Care (1.7 miles)
  • Women's Care Medical Center PC (1.7 miles)
  • Hutchins Christopher M MD (1.8 miles)
  • Thameside ObGyn Centre (1.9 miles)
  • Barri Cosmetic Laser Center (1.9 miles)
  • Seacoast Orthopedic Surgery & Sports Medicine (2 miles)

Restaurants

  • D'Angelo Grilled Sandwiches (0.9 miles)
  • Olio Restaurant & Bar (1.7 miles)
  • Gatehouse Tavern (1.8 miles)
  • Five Guys Burgers & Fries (1.9 miles)
  • Norm's Diner (2.2 miles)
  • Chipotle Mexican Grill (2.2 miles)
  • Paul's Pasta Shop (2.3 miles)

Hospitals

  • Pequot Health Center (1.2 miles)
  • Lawrence Memorial Hospital (1.2 miles)
  • Lawrence And Memorial Family Medicine (4.3 miles)

Transportation

  • New London Union Station (2.7 miles)

Frequently Asked Questions

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