Complete Care at Groton Regency

Pros

• The facility is clean and well-maintained, providing a comfortable environment for residents.
• Ava, a staff member, was wonderful, explaining everything clearly and being easy to talk to.
• Residents enjoy a good variety of activities and have access to kind, caring, and respectful staff.
• The nursing staff is excellent, demonstrating professionalism and compassion towards the residents.
• There are nice outdoor areas where residents can relax and socialize.
• Many families trust the care provided at Groton Regency Center, with several staff members having relatives living there.
• The dining experience is pleasant, with fresh food served in a peaceful atmosphere.
• Residents appreciate the freedom they have to engage in activities such as walking or shopping independently.

Cons

• One reviewer experienced a week of horrible conditions, including vile food that was inedible and a lack of proper dietary accommodations for their diabetes.
• The physical therapy staff were described as controlling and unresponsive to the patient's input, treating them like a child with inadequate exercises.
• An elderly woman who was dying was moved into the reviewer's room, leading to a distressing situation as she passed away shortly thereafter.
• The reviewer reported poor cleanliness standards, stating their room was only cleaned once during their stay and inadequately so.
• Another comment highlighted that the facility appeared outdated and was significantly understaffed regarding personal care assistants (PCAs).
• Several residents were seen sitting in wheelchairs or chairs out in the hallways, which frustrated one observer.
• Despite positive comments about nursing staff, there were complaints about insufficient staffing levels overall and dissatisfaction with meal quality in general.

Review

A Comprehensive Overview of Groton Regency Center: Experiences and Insights

Groton Regency Center has garnered a mixed bag of reviews from visitors and residents, reflecting the multifaceted nature of care in assisted living and nursing home facilities. Many reviews highlight the facility's strengths, particularly its cleanliness, helpful staff, and various levels of care available, while others shed light on significant shortcomings that potential residents and their families should consider.

During a recent tour of Complete Care at Groton Regency, one visitor expressed satisfaction with the overall presentation of the facility. The cleanliness was notable, along with an inviting layout that made it feel comfortable. Ava, a staff member who provided assistance during the tour, received high praise for her communication skills and thorough explanations. The rooms were found to be adequately sized and featured private bathrooms—a detail that contributed positively to the potential resident’s view of the place as suitable for personal comfort.

Conversely, contrasting experiences illustrate some underlying challenges within Groton Regency Center. In particular, one reviewer recounted a disheartening week-long stay due to a non-weight-bearing injury. The culinary offerings were harshly criticized; they described the food as "vile," denoting extreme dissatisfaction—especially for someone managing diabetes who lacked adherence to dietary needs despite medical advice having been provided. This incident highlights a systemic issue with dietary management within the facility that could have critical implications for residents with specific health requirements.

The physical therapy experience shared by another resident also raised alarms about patient-centered care in Groton Regency. It painted a picture of therapists who seemed to lack adaptability in their approach. Instead of engaging with patients about their individual capabilities or preferences in rehabilitation exercises, there was an impression of condescension when faced with resistance to prescribed activities. Such interactions can lead to feelings of disempowerment among patients seeking more active participation in their recovery processes.

While several reviewers attested to the kindness and competency of nursing staff members—even acknowledging that some staff members have chosen this facility for their own family members—others noted troubling scenarios such as overcrowding in communal areas. Reports pointed out many residents sitting passively in wheelchairs or chairs lining hallways—a common sight typical in some nursing homes—which raises questions about engagement activities meant to foster social interaction among residents.

Nevertheless, Groton Regency does boast numerous amenities like well-maintained outdoor spaces where guests can enjoy fresh air or watch television together; there are dedicated laundry facilities allowing some autonomy for residents—as highlighted by friends visiting loved ones there—and general positive mentions concerning activity programs offered throughout various levels of care ranging from assisted living to skilled nursing services.

Lastly, certain reviewers applauded Groton Regency's commitment to maintaining an environment conducive to both physical and emotional well-being by ensuring clean accommodations complemented by thoughtful touches during meals—such as tranquil music enhancing dining experiences—as well as easy transit throughout its facilities which they found reassuring regarding their relatives' welfare.

In summary, while Groton Regency Center presents itself as an establishment featuring well-trained staff who genuinely care about their charges' comfort and happiness—evidence is mixed regarding attentiveness across all areas like nutrition management and adaptive patient therapeutic practices. As prospective families consider this facility for placement, balancing these insights forms an essential part of making informed decisions tailored specifically toward individual needs amidst varying opinions surrounding care quality and living conditions.

Cafes

• Starbucks (0.3 miles)
• Muddy Waters Cafe (2.7 miles)
• Washington Street Coffee House (2.9 miles)
• Broken Yolk Cafe (3 miles)

Pharmacies

• The Pink Mermaid (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Electric Boat Family Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4.2 miles)

Parks

• Bluff Point State Park (0.5 miles)
• Washington Park (1.7 miles)
• Fort Griswold Battlefield State Park (2.1 miles)
• Fort Trumbull State Park (2.6 miles)
• The Park 2 (2.8 miles)
• Toby May Park (3.3 miles)
• Pequot Woods (3.4 miles)

Physicians

• Phillips Integrated Health (0.5 miles)
• ProHealth Physicians Women's Care (1.7 miles)
• Women's Care Medical Center PC (1.7 miles)
• Hutchins Christopher M MD (1.8 miles)
• Thameside ObGyn Centre (1.9 miles)
• Barri Cosmetic Laser Center (1.9 miles)
• Seacoast Orthopedic Surgery & Sports Medicine (2 miles)

Restaurants

• D'Angelo Grilled Sandwiches (0.9 miles)
• Olio Restaurant & Bar (1.7 miles)
• Gatehouse Tavern (1.8 miles)
• Five Guys Burgers & Fries (1.9 miles)
• Norm's Diner (2.2 miles)
• Chipotle Mexican Grill (2.2 miles)
• Paul's Pasta Shop (2.3 miles)

Hospitals

• Pequot Health Center (1.2 miles)
• Lawrence Memorial Hospital (1.2 miles)
• Lawrence And Memorial Family Medicine (4.3 miles)

Transportation

• New London Union Station (2.7 miles)