Complete Care at Groton Regency

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  • Interior

    A cozy dining room with blue-themed decor, featuring neatly arranged tables and chairs, a clock on the wall, and a view through large windows.
  • Decor

    An elegantly set dining room with tables and chairs, featuring a view of the outside through large windows.
  • Architecture

    A modern brick building entrance with a distinctive overhanging roof and surrounding greenery.
  • Bedroom

    A hospital room with two twin beds, decorated with flowers and curtains, providing a comfortable healthcare environment.
  • Exercise Equipment

    A rehabilitation center equipped with exercise machines and therapy tools.
  • Healthcare

    A hospital room with two beds and colorful curtains, featuring a bedside table with flowers.

Complete Care at Groton Regency

Information last verified:

1145 Poquonnock Road, Groton, CT 06340

For more information about senior living options: (844) 490-3973

4.5 from 116 reviews
5 stars
86
4 stars
16
3 stars
3
2 stars
3
1 stars
8

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2025

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Complete Care at Groton Regency Costs & Pricing

At Complete Care at Groton Regency, the monthly costs for care reflect a competitive pricing structure when compared to the broader landscape of New London County and Connecticut as a whole. For a semi-private room, residents can expect a monthly fee of $4,000, significantly lower than the county average of $5,155 and the state average of $5,829. Those opting for a private room will pay $7,000 per month; while this is higher than both the county's and state's averages - $5,338 and $5,479 respectively - it offers residents a more personalized living space within a reputable facility. Overall, Complete Care at Groton Regency provides valuable options that cater to varying needs without compromising on quality or care.

Floor plansComplete Care at Groton RegencyNew London CountyConnecticut
Semi-Private$4,000$5,155$5,829
Private$7,000$5,338$5,479

Overall Review of Complete Care at Groton Regency

Pros

  • pro The staff are professional and efficient and fully support the recovery plan.
  • pro The community is welcoming with caring staff and engaging activities.
  • pro Imani and Candace are top notch; they are guardian angels.
  • pro The staff put visitors at ease and receive high praise for care.
  • pro The staff are absolutely amazing and families are grateful for their care.
  • pro The staff are awesome, the facility is clean, and they really take care of the residents.
  • pro Care is excellent; staff are dedicated, compassionate, cheerful, and go beyond their duties.
  • pro The facility is clean and well-maintained; therapy services help progress significantly.
  • pro The staff are friendly, helpful, and attentive; the place feels like home.
  • pro The staff listen to concerns and treat residents with respect.
  • pro Ava is wonderful; she explains everything and is easy to talk to.
  • pro Regency is among the best facilities; staff are kind, caring, and respectful; the gym is state-of-the-art.

Cons

  • pro They described the food as vile and not aligned with dietary needs, with instances of dirty utensils.
  • pro They called the staff rude, unprofessional, and unorganized.
  • pro They said the facility is outdated and significantly understaffed.
  • pro They reported safety concerns, including moving a dying patient into a roommate's room and a nurse giving wrong medication.
  • pro They described poor communication, with staff not returning calls or providing updates to families.
  • pro They would not recommend the facility to others.

Review

Complete Care at Groton Regency is best suited for families seeking a warm, recovery-forward environment where rehabilitation and long-term support coexist under one roof. The community tends to shine for seniors who need post-acute rehab after a hospital stay and then transition to assisted living or ongoing care, with a strong emphasis on therapy, personal attention, and a home-like vibe. Private rooms, approachable staff, and a rhythm of activities and social engagement make it a solid fit for residents who value continuity of care and a supportive, dignified daily life. The consistently high overall rating reflects broad satisfaction with the care culture, the accessibility of staff, and the sense that residents are truly known and cared for. In short, it works well for families prioritizing compassionate care, meaningful rehab gains, and a welcoming atmosphere where “home” is more than a word.

Those weighing alternatives should consider Groton Regency if the priority is flawless medical oversight and an ultra-modern campus. A segment of reviewers points to important caveats: a few experiences describe gaps in discharge planning, variable responsiveness from medical staff, and concerns about food quality or dining consistency. For families who require highly regimented medical management, rapid doctor visibility, or a campus with cutting-edge facilities and flawless operations, other options may deliver more predictable oversight. Likewise, those who are especially sensitive to cafeteria-style meals or who demand impeccable building conditions in every corner may want to compare other communities where dining and environmental standards are reinforced with stricter protocols and more frequent updates to infrastructure. The facility’s strengths remain compelling, but they come with trade-offs that matter in high-need scenarios.

The strongest pros revolve around human connection, purposeful therapy, and a clean, comfortable environment. The rehab and nursing teams are repeatedly described as dedicated, compassionate, and patient-focused, with therapists driving meaningful recovery milestones and staff going beyond basic duties to support daily living and dignity. Families frequently cite the ability to stay in the loop with progress, and residents report feeling seen and treated with respect. Private rooms are an evident plus, contributing to privacy and personal comfort. The campus atmosphere, welcoming, orderly, and active, helps residents stay engaged, with a robust slate of activities and a social texture that reduces isolation. Cleanliness and a well-maintained setting also show up in many visitor impressions, reinforcing the sense that this is a place where routine care is delivered with attention to detail.

However, a subset of reviews raises legitimate concerns that cannot be ignored in decision-making. Some experiences describe inconsistent medical responsiveness, with families feeling the pace of physician follow-through did not meet urgent needs or expectations for timely guidance on discharge planning. Food quality and menu flexibility appear as recurring themes, with several accounts calling meals average or not aligned with residents’ dietary requirements. A few reviews point to management or communication hiccups and occasional lapses in staffing coverage, which can color the day-to-day experience, especially for residents requiring sophisticated care coordination. While these issues are not universal, they signal that family members should verify communication channels, meal planning, and care coordination processes during tours and trial stays.

When weighing pros against cons, Groton Regency often lands as a strong value proposition for rehab-first and long-term care paths. The tangible advantages, compassionate nurses and aides, a proactive therapy culture, warm interpersonal dynamics, and a clean, home-like environment, tend to offset the more intermittent drawbacks, particularly for families prioritizing recovery timelines, social engagement, and consistent emotional support. The facility earns trust through staff stability, evident devotion from leaders and front-line workers, and a track record of residents improving function and regaining confidence. For families whose definition of success centers on meaningful daily life, dignity in care, and reliable staff relationships, the balance regularly tips in Groton Regency’s favor.

Decision-makers should approach with a clear playbook. Start with a focused tour that probes the rehab gym, therapy schedules, and the continuity of daily clinical oversight. Interview the director of nursing and the social services team about discharge planning timelines, family communication rhythms, and how dietary needs are tracked and executed in practice. Ask current residents and families about response times to calls, the availability of physicians, and how the facility handles dietary restrictions or changes in medical status. Finally, assess the environment from both patient and visitor perspectives: private rooms with en-suite baths, quiet areas for visiting, and the quality of meals and social programming. For those seeking a compassionate, recovery-driven setting with strong therapy outcomes and a genuinely welcoming culture, Groton Regency remains a compelling, capable choice. For families where medical precision, rapid physician access, and flawless operations are non-negotiable, a careful comparison with other options is essential.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Complete Care at Groton Regency is a skilled nursing facility located in Groton, CT. Our community offers a range of care services to ensure the comfort and well-being of our residents. With 24-hour supervision and assistance with daily activities such as bathing and dressing, our dedicated staff provides round-the-clock support.

We understand the importance of maintaining a high quality of life, which is why we offer numerous amenities for our residents to enjoy. Each room is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Our dining room provides delicious meals that cater to special dietary restrictions, ensuring that everyone's nutritional needs are met.

At Complete Care at Groton Regency, we encourage our residents to remain active and engaged. We organize scheduled daily activities to keep them entertained and promote social interaction. Additionally, our mental wellness program supports the cognitive well-being of our residents. For those with mild cognitive impairment or specialized memory care needs, we provide programming specifically tailored to their requirements.

Transportation can be arranged for medical appointments or visits to nearby doctors' offices. We are conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, and transportation options.

Our community strives to provide comprehensive care while fostering independence and promoting a sense of belonging among our residents. At Complete Care at Groton Regency in Groton, CT, your loved ones will receive compassionate care in a comfortable and supportive environment.

Nearby Places of Interest

Cafes

  • Starbucks (0.3 miles)
  • Muddy Waters Cafe (2.7 miles)
  • Washington Street Coffee House (2.9 miles)
  • Broken Yolk Cafe (3 miles)

Pharmacies

  • The Pink Mermaid (0.3 miles)
  • CVS Pharmacy (0.4 miles)
  • Electric Boat Family Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (4.2 miles)

Parks

  • Bluff Point State Park (0.5 miles)
  • Washington Park (1.7 miles)
  • Fort Griswold Battlefield State Park (2.1 miles)
  • Fort Trumbull State Park (2.6 miles)
  • The Park 2 (2.8 miles)
  • Toby May Park (3.3 miles)
  • Pequot Woods (3.4 miles)

Physicians

  • Phillips Integrated Health (0.5 miles)
  • ProHealth Physicians Women's Care (1.7 miles)
  • Women's Care Medical Center PC (1.7 miles)
  • Hutchins Christopher M MD (1.8 miles)
  • Thameside ObGyn Centre (1.9 miles)
  • Barri Cosmetic Laser Center (1.9 miles)
  • Seacoast Orthopedic Surgery & Sports Medicine (2 miles)

Restaurants

  • D'Angelo Grilled Sandwiches (0.9 miles)
  • Olio Restaurant & Bar (1.7 miles)
  • Gatehouse Tavern (1.8 miles)
  • Five Guys Burgers & Fries (1.9 miles)
  • Norm's Diner (2.2 miles)
  • Chipotle Mexican Grill (2.2 miles)
  • Paul's Pasta Shop (2.3 miles)

Hospitals

  • Pequot Health Center (1.2 miles)
  • Lawrence Memorial Hospital (1.2 miles)
  • Lawrence And Memorial Family Medicine (4.3 miles)

Transportation

  • New London Union Station (2.7 miles)

Frequently Asked Questions

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