Point Loma Estates Senior Living

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Pros

• The facility is very clean, and the staff are friendly, making it a welcoming environment for residents.
• Residents enjoy delicious meals, and many have noted significant improvements in their loved ones' well-being thanks to the nutritious food provided.
• Point Loma Estates Memory Care offers a variety of activities, ensuring that residents remain engaged and socialized every day.
• The dedicated staffing team has remained consistent over time, demonstrating strong commitment and care for the residents.
• Families feel supported and kept informed about their loved ones’ care, fostering a sense of trust in the community.
• The ambiance of the facility is warm and inviting, with staff members going above and beyond to ensure residents' happiness.
• Many families appreciate the personalized attention their loved ones receive, with caregivers who are attentive and kind.

Cons

• The facility did not adequately care for the resident, leaving them dirty and neglecting to ensure they ate properly.
• There was poor communication from the staff, leading to concerns about the quality of care.
• A loved one experienced a decline in health without timely notification from the facility after suffering a stroke.
• The environment surrounding the nursing home was undesirable, with nearby junkyards contributing to unsanitary conditions.
• Despite initially friendly interactions, residents did not receive proper attention or support once admitted to the facility.
• Some residents were observed sitting in common areas without engaging in specific activities as advertised.
• Items belonging to residents would occasionally get lost in the laundry, raising concerns about management and organization.
• Staff changes during the pandemic led to inconsistencies in care and communication for families.
• Although some staff members were caring, there were instances where assistance was lacking or improperly executed (e.g., handling of mobility aids).

Review

The experiences of families with Point Loma Estates Memory Care present a diverse tapestry of feelings and thoughts, ranging from profound satisfaction to serious concerns about care quality. Many reviewers express appreciation for the facility's cleanliness and the friendly demeanor of its staff. Families often highlight that their loved ones find joy in the activities offered, a stark contrast to their previous living situations. One reviewer emphasized how their father enjoys meals provided, noting his increased appetite and engagement in daily activities since moving to Point Loma Estates. Such positive feedback illustrates how the community has successfully created an environment that promotes both physical health and emotional well-being.

Nevertheless, not all experiences have been positive. Some reviews detail troubling issues regarding adequate care. One family recounts a distressing incident involving inadequate supervision during wheelchair transport, leading to their loved one being left uncomfortable and vulnerable. They expressed frustration over medication management delays and lack of communication regarding critical health events—issues that ultimately forced them to relocate their loved one after only two weeks at the facility. This alarming narrative highlights significant gaps in care that can jeopardize the safety and dignity of residents.

While many families praise the staff’s kindness and dedication, there are mixed sentiments surrounding communication within the facility. While some note that staff members are engaging and maintain a family-like atmosphere, others feel that better communication could significantly improve resident experiences. A reviewer pointed out how crucial it is for families to be kept informed about their loved ones’ conditions, citing instances where items went missing or where they weren't fully aware of ongoing activities within the community. The inconsistency in communication creates uncertainty for families trying to navigate caregiving amidst complicated health conditions like dementia or Alzheimer's.

The overall ambiance at Point Loma Estates seems inviting; one reviewer mentioned attending a well-organized event on Veterans Day where residents appeared content and engaged with visitors. This celebratory approach hints at a culture oriented towards creating enjoyable moments while fostering connections among residents and families alike. The layout and design specifically tailored for memory care were also noted; families appreciated how this consideration helps avoid confusion for residents as they navigate their home environment.

However, concerns arise regarding the location itself: some reviews criticized its proximity to less desirable surrounding areas filled with industrial sights such as body shops and junkyards teeming with waste materials. Such descriptions evoke images of neglect over environmental factors impacting resident comfort—an aspect crucial not only for health but overall morale among those residing in memory care facilities.

Overall impressions reflect varying degrees of satisfaction among families associated with Point Loma Estates Memory Care—their feedback underscores the importance of consistent quality care coupled with clear communication channels between staff members and families. While many report positive engagements resulting in healthier loved ones who enjoy participating in daily life again, there remains a pressing need for addressing systemic issues affecting care delivery for those who may still face challenges under this roof. For potential residents' families evaluating options, insights gleaned from these compiled experiences underscore essential areas like compassion-driven staffing practices while highlighting pivotal elements needed for holistic senior care environments—ones built not just on promises but grounded in everyday realities faced by both residents and caretakers alike.

This part of San Diego, California offers a variety of amenities that may appeal to seniors looking for a convenient and vibrant neighborhood. With a selection of popular restaurants such as Red Lobster, Phil's BBQ, and In-N-Out Burger within close proximity, residents can enjoy delicious dining options. Additionally, there are several pharmacies nearby including CVS and Walgreens for easy access to medication and healthcare needs. Transportation options are readily available with the Old Town Trolley Station, TSA Pre-Check, and San Diego International Airport located within a few miles. For medical care, there are reputable facilities like UC San Diego Medical Center and Sharp Memorial Hospital in the vicinity. The area also offers beautiful parks such as Mission Bay Park and Sunset Cliffs Natural Park for leisurely walks or outdoor activities. Lastly, entertainment options include theaters like AMC Fashion Valley 18 and cafes like Communal Coffee for socializing or relaxation. Overall, this part of San Diego provides a comfortable and convenient environment for seniors looking to settle down in a bustling yet accessible location.

Restaurants

• Red Lobster (0.2 miles)
• McDonald's (0.2 miles)
• Phil's BBQ (0.2 miles)
• In-N-Out Burger (0.8 miles)
• Cafe Coyote (1.4 miles)
• Point Loma Seafoods (2.4 miles)
• Nordstroms Cafe (3 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1 miles)
• Vons Pharmacy (1.4 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (3.3 miles)

Transportation

• Old Town Trolley Station and Transit Center (1.1 miles)
• TSA Pre-Check (1.9 miles)
• Terminal 2 (1.9 miles)
• San Diego International Airport (SAN) (2.1 miles)
• Firefly Car Rental (2.6 miles)
• Fashion Valley Trolley Station and Transit Center (2.9 miles)
• Balboa Avenue Transit Center (3.4 miles)

Physicians

• San Diego Mental Health Services (1.4 miles)
• Internal Medicine Associates (3.5 miles)
• Sharp Rees-Stealy San Diego Radiology (4.6 miles)

Parks

• NTC Park (1.6 miles)
• Mission Bay Park (1.9 miles)
• Mission Beach Park (2.1 miles)
• Mission Bay Park (2.3 miles)
• Sunset Cliffs Natural Park (2.7 miles)
• Crown Point (2.8 miles)
• Waterfront Park (3.6 miles)

Hospitals

• UC San Diego Medical Center (3.1 miles)
• Kearny Mesa Convalescent and Nursing Home (4.6 miles)
• Naval Medical Center San Diego (4.7 miles)
• Sharp Memorial Hospital (4.8 miles)

Theaters

• AMC Fashion Valley 18 (3.1 miles)
• AMC Mission Valley 2 (4.1 miles)

Cafes

• Tabac Specialty Coffee & Cigars (4.5 miles)
• Ghirardelli Ice Cream And Chocolate Shop (4.6 miles)
• Communal Coffee (4.6 miles)